Aartemis Portal Site – My Homepage – The best and most complete navigation site of the US

[ravage65]

I went through you forums search and found nothing on this so im asking how do I get this out of my computer?

I have used malware scanner and it didn't get rid of it

my antivirus doesn't even detect it it

I went and found 2 papers online to remove it and followed the directions and it still wasn't removed.

it was your scanner I used to remove it and it failed

im thinking if I can get it removed with help in these forums instead of dumping my system and spending 20-35 hrs re-installing everything I may pay for the full version even though it aparantly cant do what I need it to do

I will consider it though

I picked it up getting some superhero wallpapers on some nook in wall website

ive tried trend you guys ad-aware and trend housecall and Microsoft security essential and nothing does anything and the directions on the web don't work either

what do I do

only thing I didn't do was go in and delete code but I don't know how to do that so I didn't.

if you guys explain it well enough though and its my only hope ill do it since at this point my only recourse is a total system dump and re-install anyways.

 

this is what it is and it takes over my browser so when I pull it up it gives me theyre crappy advertising page and I cant get my own homepage to come up on browser opening anymore

 

 

 

 

Aartemis_com Removal Virus-Experts_com.htm

[Robybel]

Hi and Welcome!! Ravage65

My name is Robybel.

I would be more than happy to take a look at your log and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:

• I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
• The fixes are specific to your problem and should only be used for the issues on this machine.
• Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
• It's often worth reading through these instructions and printing them for ease of reference.
• If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
• Please reply to this thread. Do not start a new topic.

IMPORTANT NOTE : Please do not delete, download or install anything unless instructed to do so.

DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision. Doing so could make your system inoperable and could require a full reinstall of your Operating System and losing all your programs and data.

Vista and Windows 7 users:

These tools MUST be run from the executable. (.exe) every time you run them

with Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.

Having said that....Let's get going!!

================================

Scan with OTL

• Download OTL to your desktop.
• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• When the window appears, underneath Output at the top change it to Minimal Output.
• Check the boxes beside LOP Check and Purity Check.
• Under Custom Scan paste this in

  netsvcs

  %SYSTEMDRIVE%\*.exe

  /md5start

  explorer.exe

  winlogon.exe

  Userinit.exe

  svchost.exe

  services.exe

  /md5stop

  %systemroot%\*. /rp /s

  %systemdrive%\$Recycle.Bin|@;true;true;true /fp

  DRIVES

  CREATERESTOREPOINT

• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
• Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.
• You may need two posts to fit them both in.

=============================== Next =======================================

Please download aswMBR.exe and save it to your desktop.

• Double click aswMBR.exe to start the tool. (Vista/Windows 7 users - right click to run as administrator)
• Allow it to update where necessary
• Click Scan
• Upon completion of the scan, click Save log and save it to your desktop, and post that log in your next reply for review. Note - do NOT attempt any Fix yet.
• You will also notice another file created on the desktop named MBR.dat. Right click that file and select Send To>Compressed (zipped) file. Attach that zipped file in your next reply as well.

On your next reply please post :

• OTL.txt
• Extras.txt
• aswMBR log

Let me know if you have any problems in performing with the steps above or any questions you may have.

Good Day!

[ravage65]

I sent a reply from my e-mail but then I figured I would check because I wasn't sure that would work.

I don't use all those facebook twitter things.

it didn't post so ill repeat what I said

 

you guys are awsome

I figured what I got couldn't be fixed unless I can write code and since I programed basic in 1983 I cant anymore.

give me a couple hours and ill have those logs you requested.

 

that's what I said but I figure since im here ill mention I really don't mind doing this because since it cant be fixed by anybody else maybe this will help you improve your product for other people.

I hope that posting from the web page instructions I made in my last post turned out right because I think its the first time I ever put an attachment to a post of mine.

theres 2 places with those instructions on the web and both places have the exact same instructions down to the letter and pictures and that's the only instructions on the web for what to do.

 

thank you

sincerely

ravage65

[ravage65]

well I keep doing exactly what you said and theres a problem.

this is what im copy pasting in the custom scan area

well it wont let me copy paste it here for some reason

but I started the whole list with

 

netsvcs

and ended it with createrestorepoint

then I put the settings like you said and I did this like 3 times but every time it gets to scanning firefox settings and locks up and says not responding

 

this is a bad ass bug let me tell ya

 

your tool is even breaking trying to detect it

 

whats next?

please help

 

sincerely

ravage65

[ravage65]

oh sorry I forgot to state that im running windows home premium 7

and I use 4 browsers

explorer for regular surfing and gaming since its nicer and more secure

google chrome since they give me 15 gigs of cloud space free to back up my computer stuff(google soes really suck tho)

torch because they got the best internet television of even all the standalone internet television programs so its my television browser(always connects and has a huge channel listing)

and firefox since the video on it works best like for instance my explorer wouldn't work my Netflix so customer service had me get firefox because it will work Netflix well so I use firefox for all my video watching.

 

hope this helped because this super bug cant be detected by virus scans or your scanner and now it breaks all attempts to find it im assuming

also the only places that talk about it on the net both say use spyhunter so I did try it but they wanted money for removal so I dumped it.

I got tired of paying places to fix stuff and they still got crappy products.

id rather try before you buy an then purchase or donate after I know it works

spyhunter did detect it tho in the scan

 

hope this helps

 

sincerely

ravage65

[ravage65]

I was outside smoking a cig and was thinking maybe I can solve this by just dumping all my browsers and re-installing them?

if this will work ill do it but not until we go thru it and fix it here to help you guys an gals improve your product services.

back in the early 2000's I used ad-aware but they went to crap and theyre program went from best to crappy so I dumped em and don't pay for theyre product anymore.

ill continue to work with you guys here tho so you can fix this in the future for other people and your program gets better since it really just hijacks the browser and then tracks from the search bar everyplace you go.

for some reason it hasn't bothered torch tho.

curious

wonder if its big brothers NIA stuff trying to get free porno from people or something?

 

sincerely

ravage65

[ravage65]

LOL!

I was coming here to ask what desktop ini. is because I have them appearing on my desktop and in folders on my desktop I store stuff and it has different code in each one.

is this something your scan started my comp doing or am I being hacked by bored people in china?

im laughing because I noticed the list is growing quickly of people that picked this thing I got up and cant get rid of it either.

I must admit in over 20 yrs. of loving video games and computers(they didn't have these things or cell phones when I grew up) I have never seen a bug or virus like this because I have always got rid of every single one I ever got with tools I pick up or purchase or with online articles.

this is a first for me having to go to a forum for bug removal.

I hope im helping you guys not bothering you but I really think I might be getting hacked because im also having stuff disappear out of my favorites list for no reason and these desktop ini. things didn't appear all at once.

1 every couple hours or so.

are they like trace code so they can access my folders or something?

 

thank you

sincerely

ravage65

[Robybel]

Hi ravage65

Try this:

FRST

Download the 32 bit or 64 bit version for your system of FRST and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

• Restart the computer.
• As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
• Use the arrow keys to select the Repair your computer menu item.
• Select US as the keyboard language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:

• Insert the installation disc.
• Restart your computer.
• If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
• Click Repair your computer.
• Select US as the keyboard language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account and click Next.

On the System Recovery Options menu you will get the following options:

• • Startup Repair

    System Restore

    Windows Complete PC Restore

    Windows Memory Diagnostic Tool

    Command Prompt

• Select Command Prompt
• In the command window type in notepad and press Enter.
• The notepad opens. Under File menu select Open.
• Select "Computer" and find your flash drive letter and close the notepad.
• In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter

  Note: Replace letter e with the drive letter of your flash drive.

• The tool will start to run.
• When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

[ravage65]

you said to use a flash drive

when you said that I had to go look up on a search engine what a flash drive is.

I don't have one or have any clue on how to use one

I went to best buy site and they got one for 7$

is it absolutely necessary that I buy one or can I just fix this using some other means.

I think ill try just dumping my browsers and re-installing them if I have to go buy a flash drive thingy

id like to try to help you guys figure how to fix this with me but I really don't want to go buy hardware I have no use for and didn't even know existed until a few moments ago.

I could have sworn those things were called gigabyte sticks.

maybe they changed the name over the years or this is some kind of newfangled tech I never seen before.

sure looks like a gig stick to me tho.

is there any other way than purchasing hardware to fix this?

 

thank you

sincerely

ravage65

[Robybel]

Hi Reveage65

 

This is a flash drive. You have one of these at home?

 

 

 

[ravage65]

I don't have one of those things like I said

I just went and deleted all my browsers and even deleted the explorer update and its still there.

how can I fix this or does anybody know how without me having to order a flash derive from best buy?

 

thank you

ravage65

[Robybel]

Hi Ravage65

Ok try this

Reboot your system in safe mode with networking

Please read through these instructions to familarize yourself with what to expect when this tool runs

Refer to the ComboFix User's Guide

Download ComboFix from one of these locations:

Link 1

Link 2

* IMPORTANT- Save ComboFix.exe to your Desktop

====================================================

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : How to Disable your Security Programs

====================================================

Double click on combofix.exe & follow the prompts.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply for further review.

[Maurice Naggar]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!