Fake internet explorer and adobe update.

[MrCharlie]

OK...MrC

[Marc3800]

OK...MrC

Okay I put the FRST64 into it's own folder under downloads and then tried to add the fixlist.txt to the FRST64 folder, but when I reran the scan and selected fix, it said the fixlist.txt does not exist. I may have done the FRST64 wrong because it is sitting in a folder under downloads. So if you can let me know what I am doing wrong, I will try and straighten it out.

[MrCharlie]

Move FRST64.exe and the Fixlist.txt to your desktop.

Run FRST64.exe and it should work.

 

MrC

[Marc3800]

Move FRST64.exe and the Fixlist.txt to your desktop.

Run FRST64.exe and it should work.

 

MrC

Okay I am getting a application error that says, Exception EAccessViolation in module ERUNT.exe at 00003A38. Access violation at address 00403A38 in module 'ERUNT.exe'. Read of address 0076005D

[MrCharlie]

Move them both into their own folder and see what happens.

MrC

[Marc3800]

Move them both into their own folder and see what happens.

MrC

Okay just to make sure I am not messing this up, I went under downloads and made a desktop shortcut, but if am understanding you correctly, I need to go under my documents and create a new folder for each 1 and then move both folders to the desktop?

[MrCharlie]

You have to create a folder on your desktop.

Copy FRST64.exe and the Fixlist.txt into it.

Now run FRST64.exe

MrC

[Marc3800]

You have to create a folder on your desktop.

Copy FRST64.exe and the Fixlist.txt into it.

Now run FRST64.exe

MrC

Okay I made a new folder on my desktop and went under my downloads and drag and dropped both of those into the new folder, but when I tried to run the program from the new folder I still got the error. So is dragging and dropping it not a proper way to copy it into the folder?

[Marc3800]

Okay I just tried to copy and paste it, which of course worked, but when I clicked on the FRST64 in the new folder to run it, I still got that error.

[MrCharlie]

Just reset Internet Explorer:

http://support.microsoft.com/kb/923737

 

MrC

[Marc3800]

Just reset Internet Explorer:

http://support.microsoft.com/kb/923737

 

MrC

Okay I reset internet explorer. I guess at this point I should wait to see how the computer acts/performs over the next few days, unless there is something else you want me to do?

[MrCharlie]

Yes, let me know.....MrC

[Marc3800]

Yes, let me know.....MrC

Well just wanted to post back and let you know so far so good.

[MrCharlie]

OK...Good! Take care MrC

[Maurice Naggar]

Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you.