Jump to content

Windows wont load post MB Anti-Malware run


Recommended Posts

I've been having issues with several computers so I download, updated and quick scanned two of them. 

 

The first one got done, found several issues I had it remove them and then rebooted immediately. Upon returning to windows it was just  a blank screen. I rebooted in safemode and it booted fine then rebooted normally and it went to windows correctly.

 

Second computer had one infect file which I had MB remove and rebooted immediately. When it returned to windows same thing, just a blank background. Instead of safemode I opened up task manager with CTRL ALT DEL and closed explorer.exe. Then started explorer.exe and it loaded into windows and seems to be working fine. I have not rebooted in fear of it not working again.

 

These are both Windows XP units.

 

any reason why I would have these issues?

 

I am re-running MB on the second unit to see if the corrupted file is gone because when I said to remove AVG popped up and said it found it.. lol. thanks AVG.. I told it to ignore because I assumed MB would be taking care of it. Now I'm just making sure it did.

 

So why the reboot issue?

 

Link to post
Share on other sites

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.