Infected?

[CompleteNewbie]

Hi Guys,

 

Malwarebytes recently blocked my laptop from communicating with an IP address (line from the log file below):

 

2013/09/19 20:40:53 +0100 MINI-PC Dafna IP-BLOCK 94.242.251.103 (Type: outgoing, Port: 60985, Process: svchost.exe)

 

I also heard fragments of a foreign language conversation on the speakers yesterday. First time that has ever happened - no active skype calls were being made and no websites / browsers were open. Bizarre.

 

I have attached Attach.txt and DDS.txt - any help would be much appreciated!

 

Thanks in advance!

attach.txt

dds.txt

[MrCharlie]

Welcome to the forum.

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes and use the default font)

P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

2. If you have illegal/cracked software, cracks, keygens, Adobe host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.

MrC

Note:

Please read all of my instructions completely including these.

Make sure system restore is turned on and running

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

[CompleteNewbie]

Hi MrCharlie,

 

Thanks for the help!

 

I ran the tool, logs pasted below:

 

RogueKiller V8.6.12 [sep 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.adlice.com/forum/

Website : http://www.adlice.com/softwares/roguekiller/

Blog : http://tigzyrk.blogspot.com/

 

Operating System : Windows Vista (6.0.6002 Service Pack 2) 32 bits version

Started in : Normal mode

User : Dafna [Admin rights]

Mode : Scan -- Date : 09/19/2013 22:17:02

| ARK || FAK || MBR |

 

¤¤¤ Bad processes : 0 ¤¤¤

 

¤¤¤ Registry Entries : 2 ¤¤¤

[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

 

¤¤¤ Scheduled tasks : 0 ¤¤¤

 

¤¤¤ Startup Entries : 0 ¤¤¤

 

¤¤¤ Web browsers : 0 ¤¤¤

 

¤¤¤ Particular Files / Folders: ¤¤¤

 

¤¤¤ Driver : [LOADED] ¤¤¤

 

¤¤¤ External Hives: ¤¤¤

 

¤¤¤ Infection :  ¤¤¤

 

¤¤¤ HOSTS File: ¤¤¤

--> %SystemRoot%\System32\drivers\etc\hosts

 

 

127.0.0.1       localhost

::1             localhost

 

 

¤¤¤ MBR Check: ¤¤¤

 

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) (Standard disk drives) - WDC WD2500BEVT-75A23T0 ATA Device +++++

--- User ---

[MBR] 5de9f6707be069833f2e7963460a5827

[bSP] aae245d27532fea091f5196efd8d91b0 : Windows Vista MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 238473 Mo

User = LL1 ... OK!

User = LL2 ... OK!

 

Finished : << RKreport[0]_S_09192013_221702.txt >>

[MrCharlie]

Not much showing...lets run some scans:

Download Malwarebytes Anti-Rootkit from HERE

• Unzip the contents to a folder in a convenient location.
• Open the folder where the contents were unzipped and run mbar.exe
• Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
• Click on the Cleanup button to remove any threats and reboot if prompted to do so.
• Wait while the system shuts down and the cleanup process is performed.
• Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
• When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt

To attach a log if needed:

Bottom right corner of this page.

New window that comes up.

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot. It's located in the Plugins folder which is in the MBAR folder.

Just run fixdamage.exe.

Verify that they are now functioning normally.

MrC

[CompleteNewbie]

Once again thank you for your help!

 

Files attached but no threats found - hopefully the system is clean? Its weird though - wonder what caused the voices / bad IP.

mbar-log-2013-09-19 (22-30-55).txt

system-log.txt

[MrCharlie]

We're not done, that was just one scan to check for any rootkits, infected MBRs, etc.

Next:

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

 

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

[CompleteNewbie]

Hello again,

 

I ran ComboFix and have attached the log below. I'm afraid its pretty meaningless to me so I can't tell if the results are good or bad!

 

Thanks again.

ComboFix.txt

[MrCharlie]

OK...next:

Lets clean out any adware while you're here: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

• Double click on AdwCleaner.exe to run the tool.

  Vista/Windows 7/8 users right-click and select Run As Administrator

• Click on the Scan button.
• AdwCleaner will begin...be patient as the scan may take some time to complete.
• When it's done you'll see: Pending: Please uncheck elements you don't want removed.
• Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
• Look over the log especially under Files/Folders for any program you want to save.
• If there's a program you may want to save, just uncheck it from AdwCleaner.
• If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
• If you're ready to clean it all up.....click the Clean button.
• After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
• Copy and paste the contents of that logfile in your next reply.
• A copy of that logfile will also be saved in the C:\AdwCleaner folder.
• Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
• To restore an item that has been deleted:
• Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.

Then..................

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

Please let me know how computer is running now, MrC

[CompleteNewbie]

Log files attached

 

No more alerts so far!

 

 

mbam-log-2013-09-20 (16-59-54).txt

AdwCleanerR0.txt

[MrCharlie]

Good........

Here's some more information on IP Blocking by Malwarebytes:

IP blocks can indicate a number of things:

• They could indicate that MBAM is doing its job of blocking bad content on websites.

• They can also occur when running Skype and certain P2P programs, such as torrents. For example, please see this help desk topic about Skype and this one about P2P.

• In some cases the blocks are a false positive.

• However, they can also be a sign of infection, especially if the blocks are outgoing and they occur when no browsers are open.

--> There is more information about the IP blocking module in the FAQ - Section G (and in the Helpdesk topics HERE and HERE).
They include instructions on how to set MBAM to ignore a particular IP, if you wish to do so.
They also contain instructions on how to determine what process might be trying to make the connections.
You may also research the IP in question at www.ip-lookup.net or a similar site.

On the other hand, if you think the IP blocks might be a false positive, then please read this sticky topic before starting a new topic in the False Positives forum.

Alternatively, if you think you might be infected, based on the IP blocks and/or other suspicious computer behavior, then please read the following for the available options to have a malware expert assist you with cleaning process Available Assistance For Possibly Infected Computers.

Some more reading:
http://forums.malwarebytes.org//index.php?showtopic=21076&st=0#entry107310

----------------------------------------------------------------------------

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• If you get Unsupported operating system. Aborting now, just reboot and try again.
• A Notepad document should open automatically called checkup.txt.
• Please Post the contents of that document.
• Do Not Attach It!!!

MrC

[CompleteNewbie]

Hello, thanks again! Logs below:

 

 Results of screen317's Security Check version 0.99.73  

 Windows Vista Service Pack 2 x86 (UAC is enabled)  

 Internet Explorer 7 Out of date! 

``````````````Antivirus/Firewall Check:`````````````` 

 Windows Firewall Enabled!  

BullGuard Antivirus   

 Antivirus up to date!   

`````````Anti-malware/Other Utilities Check:````````` 

 Malwarebytes Anti-Malware version 1.75.0.1300  

 JavaFX 2.1.1    

 Java 6 Update 45  

 Java 7 Update 25  

 Adobe Flash Player 11.8.800.168  

 Adobe Reader 10.1.8 Adobe Reader out of Date!  

 Mozilla Firefox 22.0 Firefox out of Date!  

 Google Chrome 29.0.1547.62  

 Google Chrome 29.0.1547.66  

````````Process Check: objlist.exe by Laurent````````  

 Malwarebytes Anti-Malware mbamservice.exe  

 Malwarebytes Anti-Malware mbamgui.exe  

 Malwarebytes Anti-Malware mbam.exe  

`````````````````System Health check````````````````` 

 Total Fragmentation on Drive C: 0 % 

````````````````````End of Log`````````````````````` 

[MrCharlie]

Out dated programs on the system are vulnerable to malware.
Please update or uninstall them:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Please uninstall these and any other Java listed in your add/remove programs except this one: Java 7 Update 25

JavaFX 2.1.1
Java™ 6 Update 45

Then.........

Go to control panel > Java > Update Tab > Update Now
Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

If there's no update tab in Java, uninstall it and Download and install the latest version from Here
Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

-----------------------------------------------


Adobe Reader 10.1.8 Adobe Reader out of Date! <---please check for an update if available or uninstall and download and install Foxit Reader which is less vulnerable to malware and much better than Adobe. Don't install any toolbars that may come with it (ASK Toolbar).

------------------------------------------------

Mozilla Firefox 22.0 Firefox out of Date! <----please check for an update if available

---------------------------------------------

Please update Chrome...should be version: 29.0.1547.76

Google Chrome 29.0.1547.62
Google Chrome 29.0.1547.66

Open up Chrome > Click on the 3 bars in the upper right hand corner
Click on About Google Chrome
If there's an update available it will automatically update

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /



Then hit enter.
This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall or download and run the uninstaller)

---------------------------------

If you used FRST:
Download the fixlist.txt to the same folder as FRST.
Run FRST and click Fix only once and wait
That will delete the quarantine folder created by FRST.

-----------------------------

Please download OTC to your desktop.
http://oldtimer.geekstogo.com/OTC.exe

Double-click OTC to run it. (Vista and up users, please right click on OTC and select "Run as an Administrator")
Click on the CleanUp! button and follow the prompts.
(If you get a warning from your firewall or other security programs regarding OTC attempting to contact the Internet, please allow the connection.)
You will be asked to reboot the machine to finish the Cleanup process, choose Yes.
After the reboot all the tools we used should be gone.
Note: Some more recently created tools may not yet be removed by OTC. Feel free to manually delete any tools it leaves behind.

Any other programs or logs you can manually delete.
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

[CompleteNewbie]

All updated and cleaned up. 

 

Just wanted to say thank you once again for all the help / reassurance.

[MrCharlie]

OK...Take care MrC

[LDTate]

Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you.