Comp freezing, making beeping noise

[Maniac]

What about now?

[GoBucs]

no change, my logs clear?

[GoBucs]

if my logs are okay and no viruses or anything bad I can just change broswers?

[Maniac]

You system is freezing, but no sound right?

[GoBucs]

no sound now no

[Maniac]

Please scan your machine with ESET OnlineScan

• Hold down Control and click on the following link to open ESET OnlineScan in a new window.

  ESET OnlineScan

• Click the button.
• For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer.

    Save it to your Desktop.

  • Double click on the to download the ESET Smart Installer. icon on your Desktop.
• Check "YES, I accept the Terms of Use."
• Click the Start button.
• Accept any security warnings from your browser.
• Under Scan Settings, check "Scan Archives" and "Remove found threats"
• Click Advanced settings and select the following:
  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
• ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
• When the scan completes, click List Threats
• Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
• Click the Back button.
• Click the Finish button.

[GoBucs]

ESETSmartInstaller@High as downloader log:
all ok
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6920
# api_version=3.0.2
# EOSSerial=248a4aeb50dc944eb1ebd7a4e77799b7
# engine=14463
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2013-07-19 10:05:36
# local_time=2013-07-19 11:05:36 (+0000, GMT Daylight Time)
# country="United Kingdom"
# lang=1033
# osver=6.0.6002 NT Service Pack 2
# compatibility_mode=771 16777214 16 1 6427301 6427301 0 0
# compatibility_mode=5892 16776573 100 100 7964 211804264 0 0
# scanned=134737
# found=0
# cleaned=0
# scan_time=6899
ESETSmartInstaller@High as downloader log:
all ok
esets_scanner_update returned -1 esets_gle=12
esets_scanner_update returned -1 esets_gle=12
esets_scanner_update returned -1 esets_gle=12
ESETSmartInstaller@High as downloader log:
all ok
esets_scanner_update returned -1 esets_gle=12
ESETSmartInstaller@High as downloader log:
all ok
ESETSmartInstaller@High as downloader log:
all ok
esets_scanner_update returned -1 esets_gle=12
esets_scanner_update returned -1 esets_gle=12
ESETSmartInstaller@High as downloader log:
all ok
esets_scanner_update returned -1 esets_gle=12
ESETSmartInstaller@High as downloader log:
all ok
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6920
# api_version=3.0.2
# EOSSerial=248a4aeb50dc944eb1ebd7a4e77799b7
# engine=14479
# end=finished
# remove_checked=true
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2013-07-21 05:43:00
# local_time=2013-07-21 06:43:00 (+0000, GMT Daylight Time)
# country="United Kingdom"
# lang=1033
# osver=6.0.6002 NT Service Pack 2
# compatibility_mode=771 16777214 16 1 6584345 6584345 0 0
# compatibility_mode=5892 16776574 100 100 163723 211961308 0 0
# scanned=116610
# found=1
# cleaned=1
# scan_time=7012
sh=1C3637B57379035C2BABFE53549FFA61B2A7924B ft=1 fh=0ede0b8d58cff5d1 vn="a variant of Win32/SoftonicDownloader.E application (cleaned by deleting - quarantined)" ac=C fn="C:\Users\Chris\AppData\Local\temp\Kgk_Qe09.exe.part"
ESETSmartInstaller@High as downloader log:
all ok
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6920
# api_version=3.0.2
# EOSSerial=248a4aeb50dc944eb1ebd7a4e77799b7
# engine=14602
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2013-07-31 06:29:36
# local_time=2013-07-31 07:29:36 (+0000, GMT Daylight Time)
# country="United Kingdom"
# lang=1033
# osver=6.0.6002 NT Service Pack 2
# compatibility_mode=771 16777214 16 1 7451141 7451141 0 0
# compatibility_mode=5892 16776574 100 100 54764 212828104 0 0
# scanned=117265
# found=0
# cleaned=0
# scan_time=6125
ESETSmartInstaller@High as downloader log:
all ok
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6920
# api_version=3.0.2
# EOSSerial=248a4aeb50dc944eb1ebd7a4e77799b7
# engine=14641
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2013-08-04 01:35:44
# local_time=2013-08-04 02:35:44 (+0000, GMT Daylight Time)
# country="United Kingdom"
# lang=1033
# osver=6.0.6002 NT Service Pack 2
# compatibility_mode=771 16777214 16 1 7735909 7735909 0 0
# compatibility_mode=5892 16776574 100 100 132999 213112872 0 0
# scanned=114228
# found=0
# cleaned=0
# scan_time=6163
ESETSmartInstaller@High as downloader log:
all ok
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6920
# api_version=3.0.2
# EOSSerial=248a4aeb50dc944eb1ebd7a4e77799b7
# engine=14821
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2013-08-19 12:46:36
# local_time=2013-08-19 01:46:36 (+0000, GMT Daylight Time)
# country="United Kingdom"
# lang=1033
# osver=6.0.6002 NT Service Pack 2
# compatibility_mode=771 16777214 16 1 9028961 9028961 0 0
# compatibility_mode=5892 16776574 100 100 0 214405924 0 0
# scanned=119533
# found=0
# cleaned=0
# scan_time=7101
ESETSmartInstaller@High as downloader log:
all ok
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6920
# api_version=3.0.2
# EOSSerial=248a4aeb50dc944eb1ebd7a4e77799b7
# engine=14881
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2013-08-23 06:32:12
# local_time=2013-08-23 07:32:12 (+0000, GMT Daylight Time)
# country="United Kingdom"
# lang=1033
# osver=6.0.6002 NT Service Pack 2
# compatibility_mode=771 16777214 16 1 9438497 9438497 0 0
# compatibility_mode=5892 16776574 100 100 234961 214815460 0 0
# scanned=117400
# found=0
# cleaned=0
# scan_time=6963
ESETSmartInstaller@High as downloader log:
all ok
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6920
# api_version=3.0.2
# EOSSerial=248a4aeb50dc944eb1ebd7a4e77799b7
# engine=14890
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2013-08-25 12:18:58
# local_time=2013-08-25 01:18:58 (+0000, GMT Daylight Time)
# country="United Kingdom"
# lang=1033
# osver=6.0.6002 NT Service Pack 2
# compatibility_mode=772 16777213 83 94 13107 154099810 0 0
# compatibility_mode=5892 16776574 100 100 0 214922666 0 0
# scanned=113746
# found=0
# cleaned=0
# scan_time=4938
ESETSmartInstaller@High as downloader log:
all ok
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6920
# api_version=3.0.2
# EOSSerial=248a4aeb50dc944eb1ebd7a4e77799b7
# engine=15001
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2013-09-03 08:20:44
# local_time=2013-09-03 09:20:44 (+0000, GMT Daylight Time)
# country="United Kingdom"
# lang=1033
# osver=6.0.6002 NT Service Pack 2
# compatibility_mode=772 16777213 83 94 335872 154949516 0 0
# compatibility_mode=5892 16776574 100 100 378361 215772372 0 0
# scanned=113464
# found=0
# cleaned=0
# scan_time=3469
 

[Maniac]

Download TFC to your desktop

• Open the file and close any other windows.
• It will close all programs itself when run, make sure to let it run uninterrupted.
• Click the Start button to begin the process. The program should not take long to finish its job
• Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean

How are things now?

[GoBucs]

good, are my logs okay?

[GoBucs]

one of my email addresses has been compromised, are my combofix results clear

 

thanks

[Maniac]

Please change all of your passwords.

Let me know how is your system now.

[GoBucs]

still seems a bit dodgy

do I change my passwords now as not sure when it got hacked or do I run a scan first?

 

thanks

[Maniac]

If you are not sure about your system, change your passwords from another one.

[GoBucs]

ok thanks

[GoBucs]

my logs are clear though? can I do one final scan with combofix ?

[Maniac]

ComboFix is not for scanning. Do you have anything specific for checking to run this tool?

[GoBucs]

No just thought that was the one used for seeing if malware was on the computer after my emails got hacked thats all

[Maniac]

It is not a standard tool for scanning every day. If you want to check your system, here you go:

Please download the Kaspersky Virus Removal Tool from here to your Desktop.

Double-click the Removal Tool.

Click the cog in the upper right corner:

Select down to and including your main drive.

Once done please select the Automatic Scan tab and press Start Scan.

Allow AVP to delete all infections found.

Once it has finished select the Report tab.

Select the Detected threats report from the left and press the Save button.

Save it to your Desktop and post the contents in your next reply.

[GoBucs]

It didnt find anything, only thing was alot of files were system protected which it couldnt scan

[Maniac]

Your system seems to be clean.

[GoBucs]

thank you

[Maniac]

Glad I could help!

Last steps:

Step 1

Please run OTL and click on CleanUp button.

Step 2

Please uninstall ESET Online Scanner and manually delete Malwarebytes' Anti-Rootkit and Kaspersky AVP .

Step 3

Some malware prevention tips:

users.telenet.be/bluepatchy/miekiemoes/prevention.html

Safe surfing!

[AdvancedSetup]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!