Jump to content

can't check malicious website blocking

jcmcgee

By jcmcgee
in Resolved Malware Removal Logs

 Share

Recommended Posts

jcmcgee

jcmcgee

Posted
Posted

Hello,

I recently upgraded to the paid version of Malwarebytes but I can't activate the entire program... I am unable to check the box for enable malicious website blocking.  I ran scans with malwarebytes and it didn't detect anything wrong, but I think something is still hiding in there.  Here are my logs -

thanks for your help.

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16660
Run by McGee at 7:38:45 on 2013-08-22
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.4003.2140 [GMT -7:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\system32\WLANExt.exe
C:\windows\System32\spoolsv.exe
C:\Program Files\IDT\WDM\AESTSr64.exe
C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe
C:\windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Windows\system32\mfevtps.exe
C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\windows\system32\wbem\unsecapp.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe
C:\windows\system32\SearchIndexer.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\windows\system32\taskhost.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\DellTPad\Apoint.exe
C:\windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\windows\system32\wbem\unsecapp.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\windows\system32\svchost.exe -k SDRSVC
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\windows\system32\taskeng.exe
C:\windows\system32\taskeng.exe
C:\windows\servicing\TrustedInstaller.exe
c:\Program Files\Dell Support Center\pcdrcui.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\system32\vssvc.exe
C:\windows\System32\svchost.exe -k swprv
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Userinit = userinit.exe,
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\mcafee\SystemCore\ScriptSn.20120626112930.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [NUSB3MON] "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
mRun: [RoxWatchTray] "c:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"
mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe  startup
mRunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe
mRunOnce: [DSUpdateLauncher] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe" /NOCONSOLE /D="C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate" /RUNAS "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe"
mRunOnce: [sTToasterLauncher] C:\Program Files (x86)\Dell DataSafe Local Backup\toasterLauncher.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
TCP: NameServer = 10.51.6.1 68.105.29.12 68.105.28.11 68.105.28.11
TCP: Interfaces\{93295336-619B-46A5-A4D7-F7CAE2500783} : DHCPNameServer = 68.28.58.92
TCP: Interfaces\{E019D6EB-A9CD-4E61-8952-51439CC70D3C} : DHCPNameServer = 10.51.6.1 68.105.29.12 68.105.28.11 68.105.28.11
TCP: Interfaces\{E019D6EB-A9CD-4E61-8952-51439CC70D3C}\3516E647160214E69647160294E6E6 : DHCPNameServer = 192.168.4.1
TCP: Interfaces\{E019D6EB-A9CD-4E61-8952-51439CC70D3C}\84F6C6964616970294E6E6024557C637160234964797023456E6475627 : DHCPNameServer = 4.2.2.1 4.2.2.2
TCP: Interfaces\{E019D6EB-A9CD-4E61-8952-51439CC70D3C}\86F6C69646169796E6E6 : DHCPNameServer = 4.2.2.1 4.2.2.2
TCP: Interfaces\{E019D6EB-A9CD-4E61-8952-51439CC70D3C}\A4F686E6E6971313 : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{E019D6EB-A9CD-4E61-8952-51439CC70D3C}\C45637471647723702861637022656474756270236F666665656E2 : DHCPNameServer = 8.8.8.8 8.8.4.4
TCP: Interfaces\{E019D6EB-A9CD-4E61-8952-51439CC70D3C}\C496F6E637051677D27657563747 : DHCPNameServer = 10.110.185.47
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\msc\McSnIePl.dll
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: intu-help-qb5 - {867FCB77-9823-4cd6-8210-D85F968D466F} - C:\Program Files (x86)\Intuit\QuickBooks 2012\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} -
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
x64-BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\mcafee\SystemCore\ScriptSn.20120626112930.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} -
x64-Run: [igfxTray] C:\windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\windows\System32\igfxpers.exe
x64-Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
x64-Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe
x64-Run: [intelTBRunOnce] wscript.exe //b //nologo "C:\Program Files\Intel\TurboBoost\RunTBGadgetOnce.vbs"
x64-Run: [intelPAN] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel PAN Tray
x64-Run: [DellStage] "C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\start.umj" --startup
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\McAfee\MSC\McSnIePl64.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: intu-help-qb5 - {867FCB77-9823-4cd6-8210-D85F968D466F} - <orphaned>
x64-Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;C:\windows\System32\drivers\mfehidk.sys [2011-3-13 771536]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\windows\System32\drivers\mfewfpk.sys [2011-3-13 340216]
R0 MpFilter;Microsoft Malware Protection Driver;C:\windows\System32\drivers\MpFilter.sys [2013-6-18 247216]
R0 PxHlpa64;PxHlpa64;C:\windows\System32\drivers\PxHlpa64.sys [2011-12-9 55856]
R2 TurboB;Turbo Boost UI Monitor driver;C:\windows\System32\drivers\TurboB.sys [2010-11-29 16120]
R3 AMPPAL;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Virtual Adapter;C:\windows\System32\drivers\AmpPal.sys [2011-8-8 299008]
R3 btmaudio;Intel Bluetooth Audio Service;C:\windows\System32\drivers\btmaud.sys [2011-5-19 51712]
R3 btmaux;Intel Bluetooth Auxiliary Service;C:\windows\System32\drivers\btmaux.sys [2011-5-19 53248]
R3 btmhsf;btmhsf;C:\windows\System32\drivers\btmhsf.sys [2011-7-19 282624]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\windows\System32\drivers\CtClsFlt.sys [2011-12-9 176096]
R3 iBtFltCoex;iBtFltCoex;C:\windows\System32\drivers\iBtFltCoex.sys [2011-7-19 59904]
R3 IntcDAud;Intel® Display Audio;C:\windows\System32\drivers\IntcDAud.sys [2011-12-9 317440]
R3 iwdbus;IWD Bus Enumerator;C:\windows\System32\drivers\iwdbus.sys [2011-6-21 25496]
R3 MBAMProtector;MBAMProtector;C:\windows\System32\drivers\mbam.sys [2012-1-11 25928]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\windows\System32\drivers\mfeavfk.sys [2011-3-13 309840]
R3 mfefirek;McAfee Inc. mfefirek;C:\windows\System32\drivers\mfefirek.sys [2011-3-13 515968]
R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\windows\System32\drivers\nusb3hub.sys [2010-12-10 80384]
R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\windows\System32\drivers\nusb3xhc.sys [2010-12-10 181248]
R3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2011-12-9 406632]
S3 AMPPALP;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Protocol;C:\windows\System32\drivers\AmpPal.sys [2011-8-8 299008]
S3 bcm;WiMAX Network Adapter;C:\windows\System32\drivers\drxvi314_64.sys [2010-3-26 359040]
S3 bcmbusctr;WiMAX Bus Driver;C:\windows\System32\drivers\BcmBusCtr_64.sys [2010-3-26 62976]
S3 cfwids;McAfee Inc. cfwids;C:\windows\System32\drivers\cfwids.sys [2011-3-13 70112]
S3 cm_ser;C-motech USB Serial Port2 Driver;C:\windows\System32\drivers\cm_ser.sys [2012-3-13 118272]
S3 HipShieldK;McAfee Inc. HipShieldK;C:\windows\System32\drivers\HipShieldK.sys [2012-10-2 196440]
S3 intaud_WaveExtensible;Intel WiDi Audio Device;C:\windows\System32\drivers\intelaud.sys [2011-6-21 34200]
S3 mferkdet;McAfee Inc. mferkdet;C:\windows\System32\drivers\mferkdet.sys [2011-3-13 106552]
S3 NisDrv;Microsoft Network Inspection System;C:\windows\System32\drivers\NisDrvWFP.sys [2013-6-18 139616]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\System32\drivers\RtsUStor.sys [2011-12-9 250984]
S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\System32\drivers\usbaapl64.sys [2012-2-15 52736]
.
=============== Created Last 30 ================
.
2013-08-16 15:42:30 9460976 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{81F2CA21-2087-4AC3-A459-5075AB87C9B4}\mpengine.dll
2013-08-15 10:16:59 2241024 ----a-w- C:\windows\System32\wininet.dll
2013-08-15 10:16:59 1767936 ----a-w- C:\windows\SysWow64\wininet.dll
2013-08-15 10:15:29 9460976 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-08-14 16:07:01 -------- d-----w- C:\Users\McGee\AppData\Roaming\Wireshark
2013-08-14 16:05:53 -------- d-----w- C:\Users\McGee\AppData\Local\gtk-2.0
2013-08-14 11:09:08 224256 ----a-w- C:\windows\System32\wintrust.dll
2013-08-14 11:09:08 175104 ----a-w- C:\windows\SysWow64\wintrust.dll
2013-08-14 11:09:08 1472512 ----a-w- C:\windows\System32\crypt32.dll
2013-08-14 11:09:08 1166848 ----a-w- C:\windows\SysWow64\crypt32.dll
2013-08-14 11:09:07 184320 ----a-w- C:\windows\System32\cryptsvc.dll
2013-08-14 11:09:07 140288 ----a-w- C:\windows\SysWow64\cryptsvc.dll
2013-08-14 11:09:07 139776 ----a-w- C:\windows\System32\cryptnet.dll
2013-08-14 11:09:07 103936 ----a-w- C:\windows\SysWow64\cryptnet.dll
2013-08-14 10:02:01 -------- d-----w- C:\windows\System32\MRT
2013-08-13 21:37:31 -------- d-----w- C:\Program Files (x86)\WinPcap
2013-08-13 21:36:47 -------- d-----w- C:\Program Files\Wireshark
2013-08-13 20:52:28 -------- d-----w- C:\Program Files (x86)\Microsoft Security Client
2013-08-13 20:52:24 -------- d-----w- C:\Program Files\Microsoft Security Client
.
==================== Find3M  ====================
.
2013-07-26 05:12:08 3958784 ----a-w- C:\windows\System32\jscript9.dll
2013-07-26 05:12:04 136704 ----a-w- C:\windows\System32\iesysprep.dll
2013-07-26 05:12:03 67072 ----a-w- C:\windows\System32\iesetup.dll
2013-07-26 03:35:08 2706432 ----a-w- C:\windows\System32\mshtml.tlb
2013-07-26 03:12:04 2877440 ----a-w- C:\windows\SysWow64\jscript9.dll
2013-07-26 03:12:00 61440 ----a-w- C:\windows\SysWow64\iesetup.dll
2013-07-26 03:12:00 109056 ----a-w- C:\windows\SysWow64\iesysprep.dll
2013-07-26 02:49:14 2706432 ----a-w- C:\windows\SysWow64\mshtml.tlb
2013-07-26 02:39:38 89600 ----a-w- C:\windows\System32\RegisterIEPKEYs.exe
2013-07-26 01:59:38 71680 ----a-w- C:\windows\SysWow64\RegisterIEPKEYs.exe
2013-07-25 09:25:54 1888768 ----a-w- C:\windows\System32\WMVDECOD.DLL
2013-07-25 08:57:27 1620992 ----a-w- C:\windows\SysWow64\WMVDECOD.DLL
2013-07-19 01:58:42 2048 ----a-w- C:\windows\System32\tzres.dll
2013-07-19 01:41:01 2048 ----a-w- C:\windows\SysWow64\tzres.dll
2013-07-09 06:03:30 5550528 ----a-w- C:\windows\System32\ntoskrnl.exe
2013-07-09 05:54:22 1732032 ----a-w- C:\windows\System32\ntdll.dll
2013-07-09 05:53:12 243712 ----a-w- C:\windows\System32\wow64.dll
2013-07-09 05:51:16 1217024 ----a-w- C:\windows\System32\rpcrt4.dll
2013-07-09 05:03:34 3968960 ----a-w- C:\windows\SysWow64\ntkrnlpa.exe
2013-07-09 05:03:34 3913664 ----a-w- C:\windows\SysWow64\ntoskrnl.exe
2013-07-09 04:53:47 1292192 ----a-w- C:\windows\SysWow64\ntdll.dll
2013-07-09 04:52:33 663552 ----a-w- C:\windows\SysWow64\rpcrt4.dll
2013-07-09 04:52:33 5120 ----a-w- C:\windows\SysWow64\wow32.dll
2013-07-09 04:45:07 44032 ----a-w- C:\windows\apppatch\acwow64.dll
2013-07-09 02:49:42 25600 ----a-w- C:\windows\SysWow64\setup16.exe
2013-07-09 02:49:41 7680 ----a-w- C:\windows\SysWow64\instnm.exe
2013-07-09 02:49:39 14336 ----a-w- C:\windows\SysWow64\ntvdm64.dll
2013-07-09 02:49:38 2048 ----a-w- C:\windows\SysWow64\user.exe
2013-07-06 06:03:53 1910208 ----a-w- C:\windows\System32\drivers\tcpip.sys
2013-06-19 04:50:08 247216 ----a-w- C:\windows\System32\drivers\MpFilter.sys
2013-06-19 04:50:08 139616 ----a-w- C:\windows\System32\drivers\NisDrvWFP.sys
2013-06-15 04:32:16 39936 ----a-w- C:\windows\System32\drivers\tssecsrv.sys
2013-06-07 10:10:05 9728 ---ha-w- C:\windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-06-05 03:34:27 3153920 ----a-w- C:\windows\System32\win32k.sys
2013-06-04 06:00:13 624128 ----a-w- C:\windows\System32\qedit.dll
2013-06-04 04:53:07 509440 ----a-w- C:\windows\SysWow64\qedit.dll
.
============= FINISH:  7:40:19.37 ===============

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 12/15/2011 2:59:34 PM
System Uptime: 8/21/2013 7:09:27 PM (12 hours ago)
.
Motherboard: Dell Inc. |  | 034W60
Processor: Intel® Core i5-2430M CPU @ 2.40GHz | CPU 1 | 2401/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 451 GiB total, 271.561 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP143: 7/7/2013 4:54:06 PM - Scheduled Checkpoint
RP144: 7/13/2013 3:01:02 AM - Windows Update
RP145: 7/25/2013 3:17:42 PM - Scheduled Checkpoint
RP146: 8/7/2013 7:07:19 AM - Scheduled Checkpoint
RP147: 8/13/2013 10:58:36 AM - Removed Java 7 Update 21
RP148: 8/13/2013 11:01:07 AM - Removed Java 6 Update 27 (64-bit)
RP149: 8/13/2013 1:54:29 PM - Windows Update
RP150: 8/14/2013 3:00:53 AM - Windows Update
RP151: 8/15/2013 3:00:59 AM - Windows Update
.
==== Installed Programs ======================
.
Accidental Damage Services Agreement
Adobe AIR
Adobe Flash Player 10 Plugin
Adobe Flash Player 11 ActiveX
Adobe Reader X MUI
Advanced Audio FX Engine
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Banctec Service Agreement
Bonjour
CANON iMAGE GATEWAY MyCamera Download Plugin
CANON iMAGE GATEWAY Task for ZoomBrowser EX
Canon MOV Decoder
Canon MOV Encoder
Canon MovieEdit Task for ZoomBrowser EX
Canon Utilities CameraWindow DC
Canon Utilities CameraWindow DC 8
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
Canon Utilities CameraWindow Launcher
Canon Utilities Movie Uploader for YouTube
Canon Utilities MyCamera
Canon Utilities MyCamera DC
Canon Utilities PhotoStitch
Canon Utilities RemoteCapture Task for ZoomBrowser EX
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
CCleaner
Complete Care Business Service Agreement
Consumer In-Home Service Agreement
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Defraggler
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell DataSafe Online
Dell Digital Delivery
Dell Edoc Viewer
Dell Getting Started Guide
Dell Home Systems Service Agreement
Dell MusicStage
Dell PhotoStage
Dell Stage
Dell Support Center
Dell Touchpad
Dell VideoStage
Dell Webcam Central
DirectX 9 Runtime
HP Deskjet 3050 J610 series Basic Device Software
HP Deskjet 3050 J610 series Help
IDT Audio
InstallVC90Support
Intel PROSet Wireless
Intel® Control Center
Intel® Management Engine Components
Intel® Processor Graphics
Intel® PROSet/Wireless Software for Bluetooth® Technology
Intel® PROSet/Wireless WiFi Software
Intel® Rapid Storage Technology
Intel® Turbo Boost Technology Monitor 2.0
Intel® WiDi
Intel® Wireless Display
iTunes
Junk Mail filter update
Malwarebytes Anti-Malware version 1.75.0.1300
McAfee Total Protection
Mesh Runtime
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
PhotoShowExpress
PlayReady PC Runtime x86
Premium Service Agreement
QualxServ Service Agreement
QuickBooks
QuickBooks Pro 2012
Quickset64
RBVirtualFolder64Inst
Realtek Ethernet Controller Driver
Realtek USB 2.0 Card Reader
Renesas Electronics USB 3.0 Host Controller Driver
Roxio Activation Module
Roxio BackOnTrack
Roxio Burn
Roxio Creator Starter
Roxio Express Labeler 3
Roxio File Backup
Safari
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition
Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687276) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition
Security Update for Microsoft Publisher 2010 (KB2553147) 32-Bit Edition
Security Update for Microsoft Visio 2010 (KB2810068) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition
Shared C Run-time for x64
Skype™ 5.10
Sonic CinePlayer Decoder Pack
TurboTax 2011
TurboTax 2011 wcaiper
TurboTax 2011 WinPerFedFormset
TurboTax 2011 WinPerReleaseEngine
TurboTax 2011 WinPerTaxSupport
TurboTax 2011 wnyiper
TurboTax 2011 wrapper
TurboTax 2012
TurboTax 2012 wcaiper
TurboTax 2012 WinPerFedFormset
TurboTax 2012 WinPerReleaseEngine
TurboTax 2012 WinPerTaxSupport
TurboTax 2012 wnyiper
TurboTax 2012 wrapper
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2836939)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
WinPcap 4.1.3
Wireshark 1.10.1 (64-bit)
Zinio Reader 4
.
==== Event Viewer Messages From Past Week ========
.
8/22/2013 7:37:58 AM, Error: Service Control Manager [7003]  - The McAfee Personal Firewall Service service depends the following service: MpsSvc. This service might not be installed.
8/16/2013 8:43:04 AM, Error: Microsoft-Windows-WindowsUpdateClient [20]  - Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.155.2427.0).
8/16/2013 8:43:02 AM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.   New Signature Version:    Previous Signature Version: 0.0.0.0   Update Source: Microsoft Malware Protection Center   Update Stage: Install   Source Path: http://go.microsoft.com/fwlink/?LinkID=260974&clcid=0x409&NRI=true&arch=x64&eng=0.0.0.0&sig=0.0.0.0∏=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094   Signature Type: Network Inspection System   Update Type: Full   User: NT AUTHORITY\NETWORK SERVICE   Current Engine Version:    Previous Engine Version: 0.0.0.0   Error code: 0x8007042c   Error description: The dependency service or group failed to start.
8/16/2013 8:42:59 AM, Error: Service Control Manager [7003]  - The Microsoft Network Inspection System service depends the following service: BFE. This service might not be installed.
8/16/2013 8:42:59 AM, Error: Service Control Manager [7001]  - The Microsoft Network Inspection service depends on the Microsoft Network Inspection System service which failed to start because of the following error:  The dependency service does not exist or has been marked for deletion.
8/16/2013 8:42:59 AM, Error: Microsoft Antimalware [2003]  - Microsoft Antimalware has encountered an error trying to update the engine.   New Engine Version:    Previous Engine Version:    Engine Type: Network Inspection System   User: NT AUTHORITY\NETWORK SERVICE   Error Code: 0x8007042c   Error description: The dependency service or group failed to start.
8/16/2013 8:42:59 AM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.   New Signature Version:    Previous Signature Version:    Update Source: User   Update Stage: Install   Source Path:    Signature Type: Network Inspection System   Update Type: Full   User: NT AUTHORITY\NETWORK SERVICE   Current Engine Version:    Previous Engine Version:    Error code: 0x8007042c   Error description: The dependency service or group failed to start.
8/16/2013 8:42:54 AM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.   New Signature Version:    Previous Signature Version: 1.155.2427.0   Update Source: Microsoft Update Server   Update Stage: Install   Source Path: http://www.microsoft.com   Signature Type: AntiVirus   Update Type: Full   User: NT AUTHORITY\SYSTEM   Current Engine Version:    Previous Engine Version: 1.1.9700.0   Error code: 0x80070643   Error description: Fatal error during installation.
8/16/2013 8:42:50 AM, Error: Microsoft Antimalware [2003]  - Microsoft Antimalware has encountered an error trying to update the engine.   New Engine Version:    Previous Engine Version:    Engine Type: Network Inspection System   User: NT AUTHORITY\SYSTEM   Error Code: 0x8007042c   Error description: The dependency service or group failed to start.
8/16/2013 8:42:50 AM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.   New Signature Version:    Previous Signature Version:    Update Source: User   Update Stage: Install   Source Path:    Signature Type: Network Inspection System   Update Type: Full   User: NT AUTHORITY\SYSTEM   Current Engine Version:    Previous Engine Version:    Error code: 0x8007042c   Error description: The dependency service or group failed to start.
8/15/2013 3:40:42 AM, Error: Service Control Manager [7034]  - The Dell Digital Delivery Service service terminated unexpectedly.  It has done this 1 time(s).
8/15/2013 3:38:20 AM, Error: Service Control Manager [7003]  - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.
8/15/2013 3:38:19 AM, Error: Service Control Manager [7003]  - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.
8/15/2013 3:38:14 AM, Error: Service Control Manager [7023]  - The Computer Browser service terminated with the following error:  The specified service does not exist as an installed service.
8/15/2013 3:20:06 AM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.   New Signature Version:    Previous Signature Version: 0.0.0.0   Update Source: Microsoft Malware Protection Center   Update Stage: Install   Source Path: http://go.microsoft.com/fwlink/?LinkID=260974&clcid=0x409&NRI=true&arch=x64&eng=0.0.0.0&sig=0.0.0.0∏=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094   Signature Type: Network Inspection System   Update Type: Full   User: NT AUTHORITY\NETWORK SERVICE   Current Engine Version:    Previous Engine Version: 0.0.0.0   Error code: 0x8007042c   Error description: The dependency service or group failed to start.
8/15/2013 3:20:00 AM, Error: Microsoft Antimalware [2003]  - Microsoft Antimalware has encountered an error trying to update the engine.   New Engine Version:    Previous Engine Version:    Engine Type: Network Inspection System   User: NT AUTHORITY\NETWORK SERVICE   Error Code: 0x8007042c   Error description: The dependency service or group failed to start.
8/15/2013 3:20:00 AM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.   New Signature Version:    Previous Signature Version:    Update Source: User   Update Stage: Install   Source Path:    Signature Type: Network Inspection System   Update Type: Full   User: NT AUTHORITY\NETWORK SERVICE   Current Engine Version:    Previous Engine Version:    Error code: 0x8007042c   Error description: The dependency service or group failed to start.
8/15/2013 3:15:15 AM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.   New Signature Version:    Previous Signature Version: 1.155.2185.0   Update Source: Microsoft Update Server   Update Stage: Install   Source Path: http://www.microsoft.com   Signature Type: AntiVirus   Update Type: Full   User: NT AUTHORITY\SYSTEM   Current Engine Version:    Previous Engine Version: 1.1.9700.0   Error code: 0x80240016   Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
8/15/2013 3:15:15 AM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.   New Signature Version:    Previous Signature Version: 1.155.2185.0   Update Source: Microsoft Update Server   Update Stage: Install   Source Path: http://www.microsoft.com   Signature Type: AntiVirus   Update Type: Full   User: NT AUTHORITY\SYSTEM   Current Engine Version:    Previous Engine Version: 1.1.9700.0   Error code: 0x80240016   Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
8/15/2013 3:15:15 AM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.   New Signature Version:    Previous Signature Version: 1.155.2185.0   Update Source: Microsoft Update Server   Update Stage: Download   Source Path: http://www.microsoft.com   Signature Type: AntiVirus   Update Type: Full   User: NT AUTHORITY\SYSTEM   Current Engine Version:    Previous Engine Version: 1.1.9700.0   Error code: 0x80240016   Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
.
==== End Of File ===========================
 

Link to post
Share on other sites
Maniac

Maniac

Posted
Posted

Hello jcmcgee and :welcome:! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.
  • I notice that you are using more than one antivirus program.
    • Microsoft Security Essentials
    • McAfee Total Protection
    This is very dangerous, as multiple Antivirus programs can interfere with one another and actually allow more viruses to get through. It is important that only one antivirus program is running realtime protection. Please uninstall one of them and reboot your PC. After that, check again the malicious website blocking, please.
Link to post
Share on other sites
jcmcgee

jcmcgee

Posted
  • Author
Posted

HI Borislav,

So I assume you were sending me to section E correct?  I don't have McAfee Virus scan  I have McAfee Total Protection, so I can't follow those exact steps as my program is configured a little differently.  What I tried to do is I went into the Mcafee window and I looked under the firewall settings and this is also a little strange.  On the main greeting page it says my firewall is on.  Then when I go into the firewall settings it says the firewall is turned off, and so I push the button to turn on the firewall and it doesn't work, it immediately turns off again.  In all of the drop down menus for the settings, all settings are greyed out and it will not allow me to make any changes to them. 

Link to post
Share on other sites
Maniac

Maniac

Posted
Posted

Seems very serious.

Note: Please do not run this tool without special supervision and instructions of someone authorized to do so. Otherwise, you could end up with serious problems. For more details, read this article: ComboFix usage, Questions, Help? - Look here

Please visit this webpage and read the ComboFix User's Guide:

  • Once you've read the article and are ready to use the program you can download it directly from the link below.
  • Important! - Please make sure you save combofix to your desktop and do not run it from your browser
  • Direct download link for: ComboFix.exe
  • Please make sure you disable your security applications before running ComboFix.
  • Once Combofix has completed it will produce and open a log file. Please be patient as it can take some time to load.
  • Please copy/paste the contents or attach that log file to your next reply.
  • If needed the file can be located here: C:\combofix.txt
  • NOTE: If you receive the message "illegal operation has been attempted on a registry key that has been marked for deletion", just reboot the computer.
Link to post
Share on other sites
jcmcgee

jcmcgee

Posted
  • Author
Posted

so I turned off mcafee real time scanning and downloaded combofix, when I started running it it states that Mcafee antivirus is still running and to turn it off before clicking OK.  I tried to click on mcafee to open it but it won't open.  Can I close out of combofix?  there is no go back button, only OK

Link to post
Share on other sites
  • 2 weeks later...
Guest
This topic is now closed to further replies.
 Share
Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.