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PUP...Again


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Hey Gringo, if you have a couple of minutes could you check the included MBAM. log if you get a chance? I seem to have two PUP infestations on my computer.....again. I haven't deleted the problems yet. My computer is running fine so it was a shock when they came up on the scan. Thanks in advance, Don

MBAM-log-2013-08-21 (09-38-35).txt

Also, here are my two DDS logs.......Don

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 10.0.9200.16660 BrowserJavaVersion: 10.25.2

Run by Don at 12:33:27 on 2013-08-21

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.12279.10383 [GMT -7:00]

.

AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}

SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Spybot - Search and Destroy *Enabled/Updated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}

FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\system32\atiesrxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k netsvcs

C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe

C:\Program Files\Dell\DellDock\DockLogin.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\atieclxx.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe

C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenieDaemon64.exe

C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe

C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

C:\Windows\system32\taskhost.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE

C:\Windows\system32\Dwm.exe

C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\Explorer.EXE

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe

C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe

C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe

C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe

C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe

C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe

C:\Windows\System32\rundll32.exe

C:\Windows\System32\rundll32.exe

C:\Program Files\Logitech\SetPointP\SetPoint.exe

C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE

C:\Program Files (x86)\Logitech\Vid HD\Vid.exe

C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenie.exe

C:\Program Files (x86)\Siber Systems\AI RoboForm\robotaskbaricon.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe

C:\Program Files\mcafee.com\agent\mcagent.exe

C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files (x86)\NETGEAR Genie\bin\genie2_tray.exe

C:\Windows\splwow64.exe

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\system32\svchost.exe -k SDRSVC

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

C:\Windows\System32\MsSpellCheckingFacility.exe

C:\Program Files\mcafee\VirusScan\mcods.exe

C:\Program Files\Common Files\McAfee\Core\mchost.exe

C:\Windows\system32\taskeng.exe

C:\Program Files (x86)\Windows Live\Mail\wlmail.exe

C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

BHO: RoboForm Toolbar Helper: {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

TB: &RoboForm Toolbar: {724D43A0-0D85-11D4-9908-00400523E39A} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll

TB: &RoboForm Toolbar: {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll

EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll

uRun: [Logitech Vid] "C:\Program Files (x86)\Logitech\Vid HD\Vid.exe" -bootmode

uRun: [NETGEARGenie] "C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenie.exe" -mini -redirect

uRun: [RoboForm] "C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"

uRun: [E70DD2240FE0934D32B1AC60B724F3A5BD5F0669._service_run] "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --type=service

mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

mRun: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m

mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey

mRun: [sDTray] "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe"

uPolicies-Explorer: NoDrives = dword:0

mPolicies-Explorer: NoDrives = dword:0

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll

IE: {320AF880-6646-11D3-ABEE-C5DBF3571F49} - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll

IE: {724d43aa-0d85-11d4-9908-00400523e39a} - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll

IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

.

INFO: HKCU has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.

.

INFO: HKLM has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.

TCP: NameServer = 192.168.1.1

TCP: Interfaces\{12A06D99-D1BA-417C-8048-42FD13C7F905} : DHCPNameServer = 192.168.1.1

TCP: Interfaces\{F5E9A1C7-0D9C-42D7-A8BF-972DFAAFB4FD} : DHCPNameServer = 192.168.1.1

Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\msc\McSnIePl.dll

Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - C:\Program Files (x86)\Belarc\Advisor\System\BAVoilaX.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

Notify: SDWinLogon - SDWinLogon.dll

SSODL: WebCheck - <orphaned>

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\28.0.1500.95\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

x64-BHO: RoboForm Toolbar Helper: {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboForm-x64.dll

x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-TB: &RoboForm Toolbar: {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboForm-x64.dll

x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s

x64-Run: [RunDLLEntry_THXCfg] C:\Windows\System32\RunDLL32.exe C:\Windows\System32\THXCfg64.dll,RunDLLEntry THXCfg64

x64-Run: [RunDLLEntry_EptMon] C:\Windows\System32\RunDLL32.exe C:\Windows\System32\EptMon64.dll,RunDLLEntry EptMon64

x64-Run: [Logitech Download Assistant] C:\Windows\System32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch

x64-Run: [EvtMgr6] C:\Program Files\Logitech\SetPointP\SetPoint.exe /launchGaming

x64-IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboForm-x64.dll

x64-IE: {320AF880-6646-11D3-ABEE-C5DBF3571F49} - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboForm-x64.dll

x64-IE: {724d43aa-0d85-11d4-9908-00400523e39a} - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboForm-x64.dll

x64-Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\mcafee\msc\McSnIePl64.dll

x64-Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - <orphaned>

x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll

x64-SSODL: WebCheck - <orphaned>

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Don\AppData\Roaming\Mozilla\Firefox\Profiles\gzpr9n2j.default-1375900177010\

FF - plugin: c:\PROGRA~2\mcafee\msc\npMcSnFFPl.dll

FF - plugin: C:\PROGRA~2\MIF5BA~1\Office14\NPSPWRAP.DLL

FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll

FF - plugin: C:\Program Files (x86)\McAfee\Supportability\MVT\NPMVTPlugin.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_224.dll

FF - plugin: C:\Windows\SysWOW64\npdeployJava1.dll

FF - plugin: C:\Windows\SysWOW64\npmproxy.dll

FF - ExtSQL: 2013-08-05 08:45; {22119944-ED35-4ab1-910B-E619EA06A115}; C:\Program Files (x86)\Siber Systems\AI RoboForm\Firefox

FF - ExtSQL: !HIDDEN! 2010-12-31 12:38; smartwebprinting@hp.com; C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3

.

============= SERVICES / DRIVERS ===============

.

R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\System32\drivers\mfehidk.sys [2010-1-5 771536]

R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\System32\drivers\mfewfpk.sys [2010-1-5 340216]

R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-12-1 55280]

R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2010-12-1 203264]

R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]

R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]

R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-12-1 13336]

R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-9-23 418376]

R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-9-23 701512]

R2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2012-10-3 201304]

R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2012-10-3 201304]

R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2012-10-3 201304]

R2 McShield;McAfee McShield;C:\Program Files\Common Files\mcafee\systemcore\mcshield.exe [2010-12-1 241456]

R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\mcafee\systemcore\mfefire.exe [2010-12-1 218760]

R2 mfevtp;McAfee Validation Trust Protection Service;C:\Program Files\Common Files\mcafee\systemcore\mfevtps.exe [2010-12-1 182752]

R2 NETGEARGenieDaemon;NETGEARGenieDaemon;C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenieDaemon64.exe [2012-9-24 231752]

R2 SDScannerService;Spybot-S&D 2 Scanner Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe [2013-8-14 1817560]

R2 SDUpdateService;Spybot-S&D 2 Updating Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe [2013-8-14 1033688]

R2 SDWSCService;Spybot-S&D 2 Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe [2013-8-14 171928]

R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]

R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-12-1 689472]

R2 UMVPFSrv;UMVPFSrv;C:\Program Files (x86)\Common Files\LogiShrd\LVMVFM\UMVPFSrv.exe [2011-3-31 428640]

R3 cfwids;McAfee Inc. cfwids;C:\Windows\System32\drivers\cfwids.sys [2010-1-5 70112]

R3 LEqdUsb;Logitech SetPoint Unifying KMDF USB Filter;C:\Windows\System32\drivers\LEqdUsb.sys [2011-9-1 76056]

R3 LHidEqd;Logitech SetPoint Unifying KMDF HID Filter;C:\Windows\System32\drivers\LHidEqd.sys [2011-9-1 15128]

R3 LVRS64;Logitech RightSound Filter Driver;C:\Windows\System32\drivers\lvrs64.sys [2011-3-31 341856]

R3 LVUVC64;Logitech Webcam 250(UVC);C:\Windows\System32\drivers\lvuvc64.sys [2011-3-31 4184672]

R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2010-12-9 25928]

R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\System32\drivers\mfeavfk.sys [2010-1-5 309840]

R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\System32\drivers\mfefirek.sys [2010-1-5 515968]

R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-12-1 242720]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2010-12-1 295424]

R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]

R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]

R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]

R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]

R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]

S2 0116171377099147mcinstcleanup;McAfee Application Installer Cleanup (0116171377099147);C:\Windows\TEMP\011617~1.EXE -cleanup -nolog --> C:\Windows\TEMP\011617~1.EXE -cleanup -nolog [?]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 SessionLauncher;SessionLauncher;c:\Users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe --> c:\Users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe [?]

S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]

S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2012-4-14 48488]

S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2012-3-8 1492840]

S3 HipShieldK;McAfee Inc. HipShieldK;C:\Windows\System32\drivers\HipShieldK.sys [2012-9-27 196440]

S3 LVPr2M64;Logitech LVPr2M64 Driver;C:\Windows\System32\drivers\LVPr2M64.sys [2010-5-7 30304]

S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\3.0.285\McCHSvc.exe [2012-9-5 234776]

S3 mferkdet;McAfee Inc. mferkdet;C:\Windows\System32\drivers\mferkdet.sys [2010-1-5 106552]

S3 MUD;Driver for Magellan USB Device;C:\Windows\System32\drivers\MUD.sys [2008-2-5 63232]

S3 PCDSRVC{D3412D80-CF3B4A27-06020200}_0;PCDSRVC{D3412D80-CF3B4A27-06020200}_0 - PCDR Kernel Mode Service Helper Driver;C:\Program Files\My Dell\pcdsrvc_x64.pkms [2013-5-2 25584]

S3 Revoflt;Revoflt;C:\Windows\System32\drivers\revoflt.sys [2013-8-6 31800]

S3 RoxMediaDB10;RoxMediaDB10;C:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCom\RoxMediaDB10.exe [2009-6-26 1124848]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-7-7 59392]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-12-7 1255736]

S4 McOobeSv;McAfee OOBE Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2012-10-3 201304]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2013-08-21 16:41:19 -------- d-----w- C:\Users\Don\AppData\Local\Adobe

2013-08-21 16:27:20 -------- d-----w- C:\AdwCleaner

2013-08-21 15:26:34 -------- d-----w- C:\Users\Don\AppData\Local\{15FE2D71-906C-4DD8-9448-9CAA36255CB1}

2013-08-20 15:02:46 -------- d-----w- C:\Users\Don\AppData\Local\{11A67B1B-51C9-476D-83AF-A375C0ADBC64}

2013-08-19 14:54:38 -------- d-----w- C:\Users\Don\AppData\Local\{7FCE558E-474D-4C3D-B632-4A6D999DEA14}

2013-08-18 16:00:10 -------- d-----w- C:\Users\Don\AppData\Local\{AA3B0B60-E2F5-40A3-9BE6-7C07EA4445AC}

2013-08-17 16:39:04 -------- d-----w- C:\Users\Don\AppData\Local\{C3E11C53-2624-40E0-A530-7A1B73B956D2}

2013-08-16 15:50:28 -------- d-----w- C:\Users\Don\AppData\Local\{F01948B9-3ADA-4479-AEFB-DE54747DF552}

2013-08-15 17:43:34 -------- d-----w- C:\Users\Don\AppData\Local\{764EE7F8-236C-4F53-8DB9-8B92D64EDD7E}

2013-08-14 16:46:32 17272 ----a-w- C:\Windows\System32\sdnclean64.exe

2013-08-14 16:46:26 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy 2

2013-08-14 15:40:00 224256 ----a-w- C:\Windows\System32\wintrust.dll

2013-08-14 15:40:00 184320 ----a-w- C:\Windows\System32\cryptsvc.dll

2013-08-14 15:40:00 175104 ----a-w- C:\Windows\SysWow64\wintrust.dll

2013-08-14 15:40:00 1472512 ----a-w- C:\Windows\System32\crypt32.dll

2013-08-14 15:40:00 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll

2013-08-14 15:40:00 139776 ----a-w- C:\Windows\System32\cryptnet.dll

2013-08-14 15:40:00 1166848 ----a-w- C:\Windows\SysWow64\crypt32.dll

2013-08-14 15:40:00 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll

2013-08-14 15:38:56 39936 ----a-w- C:\Windows\System32\drivers\tssecsrv.sys

2013-08-14 15:38:53 1910208 ----a-w- C:\Windows\System32\drivers\tcpip.sys

2013-08-14 15:19:23 -------- d-----w- C:\Users\Don\AppData\Local\{B727E551-D233-44E0-97E3-9E39A29CEDE7}

2013-08-13 15:49:00 -------- d-----w- C:\Users\Don\AppData\Local\{B4B58F7F-E1BF-4BBF-B4FD-7BAE50FA6829}

2013-08-12 15:11:40 -------- d-----w- C:\Users\Don\AppData\Local\{9318F315-DCC2-47E8-A4A2-4939C567BD7B}

2013-08-11 16:16:38 -------- d-----w- C:\Users\Don\AppData\Local\{457FD992-5641-4002-9AA5-D2785F751F9A}

2013-08-10 16:55:05 -------- d-----w- C:\$RECYCLE.BIN

2013-08-10 16:10:54 -------- d-----w- C:\Users\Don\AppData\Local\{267D308E-C937-4866-ACB1-F158FA1413BF}

2013-08-09 15:08:47 -------- d-----w- C:\Users\Don\AppData\Local\{65C06B1A-2AB7-4970-8E9F-1226E99E6567}

2013-08-08 15:08:04 -------- d-----w- C:\Users\Don\AppData\Local\{854AE9B7-D4AE-4D6F-AC29-8A16419FF635}

2013-08-07 14:26:36 -------- d-----w- C:\Users\Don\AppData\Local\{0802C02C-7A61-4EE3-8530-162F68653ED4}

2013-08-06 15:55:05 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll

2013-08-06 15:45:13 -------- d-----w- C:\ProgramData\McAfee Security Scan

2013-08-06 15:45:12 -------- d-----w- C:\Program Files (x86)\McAfee Security Scan

2013-08-06 15:21:42 -------- d-----w- C:\Users\Don\AppData\Local\VS Revo Group

2013-08-06 15:21:38 31800 ----a-w- C:\Windows\System32\drivers\revoflt.sys

2013-08-06 15:21:38 -------- d-----w- C:\ProgramData\VS Revo Group

2013-08-06 15:21:36 -------- d-----w- C:\Program Files\VS Revo Group

2013-08-06 15:14:57 -------- d-----w- C:\Users\Don\AppData\Local\{1DF9BFDE-C198-4ED1-9E55-4095A0E4D15C}

2013-08-05 14:59:56 -------- d-----w- C:\Users\Don\AppData\Local\{C049D0C1-1D61-4BE7-AD06-388C12651DFE}

2013-08-04 16:32:20 -------- d-----w- C:\ProgramData\Malwarebytes' Anti-Malware (portable)

2013-08-04 16:17:16 -------- d-----w- C:\Users\Don\AppData\Local\{AFF36EA6-49FE-4F69-969F-4780DB3E86DE}

2013-08-03 16:35:15 -------- d-----w- C:\Users\Don\AppData\Local\{358BEC25-2E9B-4A9B-8A4B-7DB2EFE2E0A6}

2013-08-02 16:31:47 -------- d-----w- C:\Windows\pss

2013-08-02 15:28:20 98 ----a-w- C:\Windows\DeleteOnReboot.bat

2013-08-01 15:56:28 -------- d-----w- C:\Windows\ERUNT

.

==================== Find3M ====================

.

2013-08-21 16:00:10 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-08-21 16:00:10 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-08-06 15:54:59 867240 ----a-w- C:\Windows\SysWow64\npdeployJava1.dll

2013-08-06 15:54:59 789416 ----a-w- C:\Windows\SysWow64\deployJava1.dll

2013-07-26 05:13:37 2241024 ----a-w- C:\Windows\System32\wininet.dll

2013-07-26 05:12:08 3958784 ----a-w- C:\Windows\System32\jscript9.dll

2013-07-26 05:12:04 136704 ----a-w- C:\Windows\System32\iesysprep.dll

2013-07-26 05:12:03 67072 ----a-w- C:\Windows\System32\iesetup.dll

2013-07-26 03:35:08 2706432 ----a-w- C:\Windows\System32\mshtml.tlb

2013-07-26 03:13:24 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll

2013-07-26 03:12:04 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll

2013-07-26 03:12:00 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll

2013-07-26 03:12:00 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll

2013-07-26 02:49:14 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2013-07-26 02:39:38 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe

2013-07-26 01:59:38 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe

2013-07-25 09:25:54 1888768 ----a-w- C:\Windows\System32\WMVDECOD.DLL

2013-07-25 08:57:27 1620992 ----a-w- C:\Windows\SysWow64\WMVDECOD.DLL

2013-07-19 01:58:42 2048 ----a-w- C:\Windows\System32\tzres.dll

2013-07-19 01:41:01 2048 ----a-w- C:\Windows\SysWow64\tzres.dll

2013-07-09 06:03:30 5550528 ----a-w- C:\Windows\System32\ntoskrnl.exe

2013-07-09 05:54:22 1732032 ----a-w- C:\Windows\System32\ntdll.dll

2013-07-09 05:53:12 243712 ----a-w- C:\Windows\System32\wow64.dll

2013-07-09 05:51:16 1217024 ----a-w- C:\Windows\System32\rpcrt4.dll

2013-07-09 05:03:34 3968960 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2013-07-09 05:03:34 3913664 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2013-07-09 04:53:47 1292192 ----a-w- C:\Windows\SysWow64\ntdll.dll

2013-07-09 04:52:33 663552 ----a-w- C:\Windows\SysWow64\rpcrt4.dll

2013-07-09 04:52:33 5120 ----a-w- C:\Windows\SysWow64\wow32.dll

2013-07-09 04:45:07 44032 ----a-w- C:\Windows\apppatch\acwow64.dll

2013-07-09 02:49:42 25600 ----a-w- C:\Windows\SysWow64\setup16.exe

2013-07-09 02:49:41 7680 ----a-w- C:\Windows\SysWow64\instnm.exe

2013-07-09 02:49:39 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll

2013-07-09 02:49:38 2048 ----a-w- C:\Windows\SysWow64\user.exe

2013-06-05 03:34:27 3153920 ----a-w- C:\Windows\System32\win32k.sys

2013-06-04 06:00:13 624128 ----a-w- C:\Windows\System32\qedit.dll

2013-06-04 04:53:07 509440 ----a-w- C:\Windows\SysWow64\qedit.dll

.

============= FINISH: 12:34:13.17 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume2

Install Date: 12/6/2010 1:57:48 PM

System Uptime: 8/21/2013 9:30:12 AM (3 hours ago)

.

Motherboard: Dell Inc. | | 05DN3X

Processor: Intel® Core i7 CPU 930 @ 2.80GHz | CPU 1 | 2660/133mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 921 GiB total, 836.79 GiB free.

D: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP275: 8/14/2013 8:52:49 AM - Windows Update

RP276: 8/19/2013 7:54:20 AM - Windows Backup

.

==== Installed Programs ======================

.

4500_Help

64 Bit HP CIO Components Installer

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader XI (11.0.03)

ATI Catalyst Control Center

bpd_scan

BPDSoftware

BPDSoftware_Ini

BufferChm

CameraHelperMsi

Catalyst Control Center - Branding

Catalyst Control Center Graphics Previews Common

Catalyst Control Center Graphics Previews Vista

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All

ccc-core-static

ccc-utility64

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Czech

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Greek

CCC Help Hungarian

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Polish

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

CCC Help Thai

CCC Help Turkish

CCleaner

D3DX10

Defraggler

Dell DataSafe Local Backup

Dell DataSafe Local Backup - Support Software

Dell DataSafe Online

Dell Dock

Dell Edoc Viewer

Dell Getting Started Guide

Destinations

DeviceDiscovery

DirectXInstallService

DocMgr

DocProc

EasyWeather

EMC 10 Content

EMCGadgets64

erLT

Fax

GoldWave v5.67

Google Chrome

Google Earth

Google Toolbar for Internet Explorer

Google Update Helper

GPBaseService2

HP Customer Participation Program 13.0

HP Document Manager 2.0

HP Imaging Device Functions 13.0

HP Photosmart Essential 3.5

HP Smart Web Printing 4.51

HP Solution Center 13.0

HP Update

HPDiagnosticAlert

HPPhotoSmartDiscLabelContent1

HPPhotosmartEssential

HPProductAssistant

Intel® Control Center

Intel® Rapid Storage Technology

Internet Explorer

J4500

Java 7 Update 25

Java Auto Updater

Junk Mail filter update

Logitech SetPoint 6.32

Logitech Vid HD

Logitech Webcam Software

LWS Facebook

LWS Gallery

LWS Help_main

LWS Launcher

LWS Motion Detection

LWS Pictures And Video

LWS Twitter

LWS Video Mask Maker

LWS VideoEffects

LWS Webcam Software

LWS WLM Plugin

LWS YouTube Plugin

Magellan Device Driver

Malwarebytes Anti-Malware version 1.75.0.1300

MarketResearch

McAfee Security Scan Plus

McAfee SecurityCenter

McAfee Virtual Technician

Mesh Runtime

Messenger Companion

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Office 2010

Microsoft Office Click-to-Run 2010

Microsoft Office Starter 2010 - English

Microsoft Search Enhancement Pack

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219

Mozilla Firefox 22.0 (x86 en-US)

Mozilla Maintenance Service

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

My Dell

NETGEAR Genie

OCR Software by I.R.I.S. 13.0

Officejet J4500 Series

ProductContext

Realtek High Definition Audio Driver

Revo Uninstaller Pro 3.0.5

RoboForm 7-9-0-0 (All Users)

Roxio Activation Module

Roxio BackOnTrack

Roxio Central Audio

Roxio Central Copy

Roxio Central Core

Roxio Central Data

Roxio Central Tools

Roxio Easy CD and DVD Burning

Roxio Express Labeler 3

Roxio File Backup

Roxio Update Manager

Scan

Security Update for CAPICOM (KB931906)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)

Shared C Run-time for x64

Skins

Skype™ 6.0

SmartWebPrinting

SolutionCenter

Sonic CinePlayer Decoder Pack

Spybot - Search & Destroy

SpywareBlaster 5.0

Status

THX TruStudio PC

Toolbox

TrayApp

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Client Profile (KB2836939)

VantagePoint

VD64Inst

WebReg

Windows Live Communications Platform

Windows Live Essentials

Windows Live Family Safety

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live Messenger Companion Core

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live Remote Client

Windows Live Remote Client Resources

Windows Live Remote Service

Windows Live Remote Service Resources

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live Sync

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

.

==== Event Viewer Messages From Past Week ========

.

8/21/2013 9:30:51 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: RxFilter

8/21/2013 9:30:40 AM, Error: Service Control Manager [7000] - The SessionLauncher service failed to start due to the following error: The system cannot find the file specified.

8/21/2013 9:29:25 AM, Error: Service Control Manager [7034] - The McAfee Scanner service terminated unexpectedly. It has done this 1 time(s).

8/21/2013 8:25:02 AM, Error: Service Control Manager [7034] - The Google Update Service (gupdate) service terminated unexpectedly. It has done this 1 time(s).

8/14/2013 9:10:37 AM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.

8/14/2013 9:09:37 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service McNaiAnn with arguments "" in order to run the server: {DC7EF8E1-824F-4110-AB43-1604DA9B4F40}

8/14/2013 9:05:53 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

8/14/2013 9:05:53 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

8/14/2013 9:05:51 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}

8/14/2013 9:05:51 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}

8/14/2013 9:05:50 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

8/14/2013 9:05:44 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

8/14/2013 9:05:34 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD DfsC discache mfehidk NetBIOS NetBT nsiproxy Psched rdbss RxFilter spldr tdx vwififlt Wanarpv6 WfpLwf ws2ifsl

8/14/2013 9:05:34 AM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

8/14/2013 9:05:34 AM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

8/14/2013 9:05:34 AM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.

8/14/2013 9:05:34 AM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

8/14/2013 9:05:34 AM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

8/14/2013 9:05:34 AM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.

8/14/2013 9:05:34 AM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

8/14/2013 9:05:34 AM, Error: Service Control Manager [7001] - The Network Connections service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

8/14/2013 9:05:34 AM, Error: Service Control Manager [7001] - The McAfee Validation Trust Protection Service service depends on the McAfee Inc. mfehidk service which failed to start because of the following error: A device attached to the system is not functioning.

8/14/2013 9:05:34 AM, Error: Service Control Manager [7001] - The McAfee Proxy Service service depends on the McAfee Firewall Core Service service which failed to start because of the following error: The dependency service or group failed to start.

8/14/2013 9:05:34 AM, Error: Service Control Manager [7001] - The McAfee Personal Firewall Service service depends on the Windows Firewall service which failed to start because of the following error: The dependency service or group failed to start.

8/14/2013 9:05:34 AM, Error: Service Control Manager [7001] - The McAfee McShield service depends on the McAfee Validation Trust Protection Service service which failed to start because of the following error: The dependency service or group failed to start.

8/14/2013 9:05:34 AM, Error: Service Control Manager [7001] - The McAfee Firewall Core Service service depends on the McAfee Validation Trust Protection Service service which failed to start because of the following error: The dependency service or group failed to start.

8/14/2013 9:05:34 AM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

8/14/2013 9:05:34 AM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.

8/14/2013 9:05:34 AM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

8/14/2013 9:05:34 AM, Error: Service Control Manager [7001] - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error: The dependency service or group failed to start.

8/14/2013 9:03:12 AM, Error: VDS Basic Provider [1] - Unexpected failure. Error code: D@01010004

.

==== End Of File ===========================

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  • Root Admin

Hello and :welcome:

P2P/Piracy Warning:

 

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Before we proceed further, please read all of the following instructions carefully.

If there is anything that you do not understand kindly ask before proceeding.

If needed please print out these instructions.

  • Please do not post logs using CODE, QUOTE, or FONT tags. Just paste them as direct text.
  • If the log is too large then you can use attachments by clicking on the More Reply Options button.
  • Please enable your system to show hidden files: How to see hidden files in Windows
  • Make sure you're subscribed to this topic:
    • Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly
  • Removing malware can be unpredictable...It is unlikely but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen. You can copy them to a CD/DVD, external drive or a pen drive
  • Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you.
  • The removal of malware is not instantaneous, please be patient. Often we are also on a different Time Zone.
  • Perform everything in the correct order. Sometimes one step requires the previous one.
  • If you have any problems while following my instructions, Stop there and tell me the exact nature of the issue.
  • You can check here if you're not sure if your computer is 32-bit or 64-bit
  • Please disable your antivirus while running any requested scanners so that they do not interfere with the scanners.
  • When we are done, I'll give you instructions on how to cleanup all the tools and logs
  • Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.
  • Your topic will be closed if you haven't replied within 3 days
  • (If I have not responded within 24 hours, please send me a Private Message as a reminder)
STEP 0

RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processes

so that your normal security software can then run and clean your computer of infections.

When RKill runs it will kill malware processes and then removes incorrect executable associations and fixes policies

that stop us from using certain tools. When finished it will display a log file that shows the processes that were

terminated while the program was running.

As RKill only terminates a program's running process, and does not delete any files, after running it you should not reboot

your computer as any malware processes that are configured to start automatically will just be started again.

Instead, after running RKill you should immediately scan your computer using the requested scans I've included.

Please download Rkill by Grinler from one of the links below and save it to your desktop.

Link 1

Link 2

  • On Windows XP double-click on the Rkill desktop icon to run the tool.
  • On Windows Vista/Windows 7 or 8, right-click on the Rkill desktop icon and select Run As Administrator
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
  • Do not reboot the computer, you will need to run the application again.
STEP 01

Backup the Registry:

Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.

  • Please download ERUNT from one of the following links: Link1 | Link2 | Link3
  • ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.
  • Double click on erunt-setup.exe to Install ERUNT by following the prompts.
  • NOTE: Do not choose to allow ERUNT to add an Entry to the Startup folder. Click NO.
  • Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
  • Choose a location for the backup.
    • Note: the default location is C:\Windows\ERDNT which is acceptable.
  • Make sure that at least the first two check boxes are selected.
  • Click on OK
  • Then click on YES to create the folder.
  • Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe
STEP 02

Please download RogueKiller and save it to your desktop.

You can check here if you're not sure if your computer is 32-bit or 64-bit

  • RogueKiller 32-bit | RogueKiller 64-bit
  • Quit all running programs.
  • For Windows XP, double-click to start.
  • For Vista,Windows 7/8, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
  • Read and accept the EULA (End User Licene Agreement)
  • Click Scan to scan the system.
  • When the scan completes Close the program > Don't Fix anything!
  • Don't run any other options, they're not all bad!!
  • Post back the report which should be located on your desktop.
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Thank you sir. Here's the RoqueKiller file and I also included the RKill file also at the bottom. Thanks again for the help....Don

 

 

RogueKiller V8.6.6 _x64_ [Aug 19 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com




 

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : Don [Admin rights]

Mode : Scan -- Date : 08/24/2013 11:02:45

| ARK || FAK || MBR |

 

¤¤¤ Bad processes : 0 ¤¤¤

 

¤¤¤ Registry Entries : 4 ¤¤¤

[HJ POL] HKCU\[...]\System : DisableTaskMgr (0) -> FOUND

[HJ POL] HKCU\[...]\System : DisableRegistryTools (0) -> FOUND

[HJ POL] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND

[HJ POL] HKLM\[...]\Wow6432Node\[...]\System : DisableRegistryTools (0) -> FOUND

 

¤¤¤ Scheduled tasks : 0 ¤¤¤

 

¤¤¤ Startup Entries : 0 ¤¤¤

 

¤¤¤ Web browsers : 0 ¤¤¤

 

¤¤¤ Particular Files / Folders: ¤¤¤

 

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

 

¤¤¤ External Hives: ¤¤¤

 

¤¤¤ Infection :  ¤¤¤

 

¤¤¤ HOSTS File: ¤¤¤

--> %SystemRoot%\System32\drivers\etc\hosts

 

 

127.0.0.1       localhost

 

 

¤¤¤ MBR Check: ¤¤¤

 

+++++ PhysicalDrive0: ST31000528AS +++++

--- User ---

[MBR] 18e887876f4f1466cfb81f3cc65c3719

[bSP] 0ec75d35f40aef34d4393a1738aa9c4d : Windows Vista MBR Code

Partition table:

0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 81920 | Size: 11142 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 22900736 | Size: 942686 Mo

User = LL1 ... OK!

User = LL2 ... OK!

 

Finished : << RKreport[0]_S_08242013_110245.txt >>

 

 

 


Rkill 2.6.1 by Lawrence Abrams (Grinler)


Copyright 2008-2013 BleepingComputer.com

More Information about Rkill can be found at this link:


 

Program started at: 08/24/2013 10:45:14 AM in x64 mode.

Windows Version: Windows 7 Home Premium Service Pack 1

 

Checking for Windows services to stop:

 

 * No malware services found to stop.

 

Checking for processes to terminate:

 

 * No malware processes found to kill.

 

Checking Registry for malware related settings:

 

 * No issues found in the Registry.

 

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

 

Performing miscellaneous checks:

 

 * Windows Defender Disabled

 

   [HKLM\SOFTWARE\Microsoft\Windows Defender]

   "DisableAntiSpyware" = dword:00000001

 

Checking Windows Service Integrity: 

 

 * Windows Defender (WinDefend) is not Running.

   Startup Type set to: Manual

 

Searching for Missing Digital Signatures: 

 

 * No issues found.

 

Checking HOSTS File: 

 

 * HOSTS file entries found: 

 

  127.0.0.1       localhost

 

Program finished at: 08/24/2013 10:45:26 AM

Execution time: 0 hours(s), 0 minute(s), and 12 seconds(s)

 

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  • Root Admin

Those all look pretty good.  Let's go ahead then and run some other scans and see what we can find and fix.

 

 

STEP 03
Please download Malwarebytes Anti-Rootkit from here

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder... mbar-log.txt and system-log.txt

STEP 04
Please download Junkware Removal Tool to your desktop.
  • Shutdown your antivirus to avoid any conflicts.
  • Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next reply message
  • When completed make sure to re-enable your antivirus


STEP 05
Please download AdwCleaner by Xplode to your desktop.

  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • If prompted by the User Account Control click Yes to allow it to run.
  • Under Actions click on the Delete button.
  • Click OK on all prompts.
  • You will be prompted to restart your computer. A text file will open after the restart.
  • Please post the entire contents of that logfile to your next reply.
  • You can find the logfile at C:\AdwCleaner[s1].txt where the number in brackets indicates how often it was run.


STEP 06
button_eos.gif

Please go here to run the online antivirus scannner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings and ensure these options are ticked:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology

    [*]Click Scan [*]Wait for the scan to finish [*]If any threats were found, click the 'List of found threats' , then click Export to text file.... [*]Save it to your desktop, then please copy and paste that log as a reply to this topic.



STEP 07
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.


 

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Sorry it took so long to get back to you. Had a couple of problems. Running the MalwareBytes Root Kit caused my computer to crash ("Blue Screen of Death", something about "MBAR Chameleon", then reboot into SAFE MODE. Then ESET wouldn't allow me to export the file and had to rename it to get it done. Then the post was to long so I had to upload the files. So here is what you requested.......I hope???? Thanks for you Patience and help......Don

Addition.txt

AdwCleanerS3.txt

ESET List of Thrests.txt

FRST.txt

JRT.txt

mbar-log-2013-08-25 (09-37-16).txt

system-log.txt

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  • Root Admin

Thanks.  The logs indicate that you need to restart the computer so please do that first.   Then run the following.

 

 

Please download the attached fixlist.txt file and save it to the Desktop.
NOTE. It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach or post it to your next reply.

 

fixlist.txt

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here you go, Sir....Don

 

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 25-08-2013 02

Ran by Don at 2013-08-25 15:14:39 Run:1

Running from C:\Users\Don\Desktop\Test

Boot Mode: Normal

==============================================

 

Content of fixlist:

*****************

HKLM-x32\...\Run: [] -  [x]

BootExecute: autocheck autochk * sdnclean64.exe



CHR DefaultSearchURL: (Delta Search) - http://www1.delta-search.com/?q={searchTerms}&babsrc=SP_ss&mntrId=FC7AC0CB3859474B&affID=119351&tsp=4961

CHR DefaultSuggestURL: (Delta Search) -       "suggest_url": ""

S2 0116171377099147mcinstcleanup; C:\Windows\TEMP\011617~1.EXE -cleanup -nolog [x]

Task: {43B9DE49-BEEE-46E0-A872-6482536E0BD0} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-12-11] (Google Inc.)

Task: {E3E2CB63-F6A2-42A4-8AB0-DB888516FBD8} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-12-11] (Google Inc.)

Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

 

*****************

 

HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\ => Value deleted successfully.

HKLM\System\CurrentControlSet\Control\Session Manager\\BootExecute => Value was restored successfully.


CHR RestoreOnStartup: "https://news.google.com/nwshp?hl=en&tab=wn" ==> The Chrome "Settings" can be used to fix the entry.

CHR DefaultSearchURL: (Delta Search) - http://www1.delta-search.com/?q={searchTerms}&babsrc=SP_ss&mntrId=FC7AC0CB3859474B&affID=119351&tsp=4961 ==> The Chrome "Settings" can be used to fix the entry.

CHR DefaultSuggestURL: (Delta Search) -       "suggest_url": "" ==> The Chrome "Settings" can be used to fix the entry.

0116171377099147mcinstcleanup => Service deleted successfully.

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{43B9DE49-BEEE-46E0-A872-6482536E0BD0} => Key deleted successfully.

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{43B9DE49-BEEE-46E0-A872-6482536E0BD0} => Key deleted successfully.

C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA => Moved successfully.

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\GoogleUpdateTaskMachineUA => Key deleted successfully.

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{E3E2CB63-F6A2-42A4-8AB0-DB888516FBD8} => Key deleted successfully.

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{E3E2CB63-F6A2-42A4-8AB0-DB888516FBD8} => Key deleted successfully.

C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore => Moved successfully.

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\GoogleUpdateTaskMachineCore => Key deleted successfully.

C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => Moved successfully.

C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => Moved successfully.

 

==== End of Fixlog ====

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  • Root Admin

Not really sure of the exact cause as the board has some of it's own quirks and IE has some of its own quirks.

There are some codes that simply cannot be posted as well and why sometimes using an attachment is better.

Please see the following article and make sure that the DELTA search has been removed from Chrome.

Chrome - Manage search engines

Then let me know how the computer is running now and if there are still any signs of infection or not.

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  • Root Admin

At this time there are no more signs of an infection on your system.

However if you are still seeing any signs of an infection please let me know.

Let's go ahead and remove the tools and logs we've used during this process.

Most of the tools used are potentially dangerous to use unsupervised or if ran at the wrong time.

They are often updated daily so if you went to use them again in the future they would be outdated anyways.

The following procedures will implement some cleanup procedures to remove these tools.

It will also reset your System Restore by flushing out previous restore points and create a new restore point.

It will also remove all the backups our tools may have created.

Uninstall ComboFix (if used):

  • Turn off all active protection software including your antivirus.
  • Push the "Windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • Please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.

CF-Uninstall.png

Remove the rest of the tools used:

Please download OTCleanIt and save it to your Desktop. This tool will remove all the tools we used to clean your pc.

  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not go ahead and delete it by yourself.
  • If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

AdwCleaner Removal:

  • Double click on AdwCleaner.exe to run the tool.
  • Click on Uninstall
  • Confirm with Yes
ESET antivirus Removal:
  • This tool can be uninstalled via the Control Panel, Programs, Uninstall
If there are any other left over Folders, Files, Logs then you can delete them on your own.

Please visit the following link to see how to delete old System Restore Points. Please delete all of them and create a new one at this time.

How to Delete System Protection Restore Points in Windows 7 and Windows 8

Remove all but the most recent Restore Point on Windows XP

As Java seems to get exploited on a regular basis I advise not using Java if possible but to at least disable java in your web browsers

How do I disable Java in my web browser? - Disable Java

Please read the following articles which will help you to better understand how the computer may have become infected as well as how to help prevent future infections. Nothing is 100% bulletproof but with a little bit of education you can certainly swing things in your favor.

If you're not currently using Malwarebytes PRO then you may want to consider purchasing the product which can also help greatly reduce the risk of a future infection.
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OK, Java turned off, OTC run, restore points deleted and a new restore point made. We did not use ComboFix. I have been using AdwCleaner for awhile and will keep it along with CCleaner MB Pro and Spybot S&D. Thanks for your help. Everything is running great. Hopefully, I can keep it that way!!....Don

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  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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