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Have run Malwarebytes but now laptop gets stuck in command prompt!

neddy_devil
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neddy_devil

neddy_devil

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Posted

Hi,

 

I had a virus which disabled all safe modes. I flashed a disk, booted from there and managed to run Malwarebytes, which seems to have helped.

 

However, although Windows boots, and I can enter my password, it then opens up command prompt with the following message:

 

"C:\Users\Username\AppData\Local\Temp\avdsdoij.exe is not recognised as an internal or external command, operable program or batch file"

 

Can you help? I'm running Windows Vista by the way.

 

Thanks!

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  • Root Admin
AdvancedSetup

AdvancedSetup

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  • Root Admin
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Hello and :welcome:
If you've not already done so please start here and post back the 2 log files DDS.txt and Attach.txt

P2P/Piracy Warning:
 

 

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.
Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

 



Before we proceed further, please read all of the following instructions carefully.
If there is anything that you do not understand kindly ask before proceeding.
If needed please print out these instructions.

  • Please do not post logs using CODE, QUOTE, or FONT tags. Just paste them as direct text.
  • If the log is too large then you can use attachments by clicking on the More Reply Options button.
  • Please enable your system to show hidden files: How to see hidden files in Windows
  • Make sure you're subscribed to this topic:
    • Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly
  • Removing malware can be unpredictable...It is unlikely but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen. You can copy them to a CD/DVD, external drive or a pen drive
  • Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you.
  • The removal of malware is not instantaneous, please be patient. Often we are also on a different Time Zone.
  • Perform everything in the correct order. Sometimes one step requires the previous one.
  • If you have any problems while following my instructions, Stop there and tell me the exact nature of the issue.
  • When we are done, I'll give you instructions on how to cleanup all the tools and logs
  • Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.
  • Your topic will be closed if you haven't replied within 3 days
  • (If I have not responded within 24 hours, please send me a Private Message as a reminder)

STEP 01
Backup the Registry:
Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.


  • Please download ERUNT from one of the following links: Link1 | Link2 | Link3
  • ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.
  • Double click on erunt-setup.exe to Install ERUNT by following the prompts.
  • NOTE: Do not choose to allow ERUNT to add an Entry to the Startup folder. Click NO.
  • Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
  • Choose a location for the backup.
    • Note: the default location is C:\Windows\ERDNT which is acceptable.
  • Make sure that at least the first two check boxes are selected.
  • Click on OK
  • Then click on YES to create the folder.
  • Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe

STEP 02
Please download RogueKiller and save it to your desktop.

You can check here if you're not sure if your computer is 32-bit or 64-bit


  • RogueKiller 32-bit | RogueKiller 64-bit
  • Quit all running programs.
  • For Windows XP, double-click to start.
  • For Vista,Windows 7/8, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
  • Read and accept the EULA (End User Licene Agreement)
  • Click Scan to scan the system.
  • When the scan completes Close the program > Don't Fix anything!
  • Don't run any other options, they're not all bad!!
  • Post back the report which should be located on your desktop.

STEP 03
Please download Malwarebytes Anti-Rootkit from here


  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder... mbar-log.txt and system-log.txt

STEP 04
Please download Junkware Removal Tool to your desktop.


  • Shutdown your antivirus to avoid any conflicts.
  • Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next reply message
  • When completed make sure to re-enable your antivirus

STEP 05
Please download AdwCleaner by Xplode to your desktop.


  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • If prompted by the User Account Control click Yes to allow it to run.
  • Under Actions click on the Delete button.
  • Click OK on all prompts.
  • You will be prompted to restart your computer. A text file will open after the restart.
  • Please post the entire contents of that logfile to your next reply.
  • You can find the logfile at C:\AdwCleaner[s1].txt where the number in brackets indicates how often it was run.

STEP 06
button_eos.gif

Please go here to run the online antivirus scannner from ESET.


  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings and ensure these options are ticked:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Click Scan
  • Wait for the scan to finish
  • If any threats were found, click the 'List of found threats' , then click Export to text file....
  • Save it to your desktop, then please copy and paste that log as a reply to this topic.

STEP 07
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit


  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.

 

 

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neddy_devil

neddy_devil

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Hi Ron,

 

Currently I'm unable to access windows on the affected computer so am unable to download and run the suggested programmes.

 

After running Malwarebytes, and seemingly clearing my laptop of the virus, this is what now happens:

 

I turn the laptop on and windows loads to the enter user password stage; I'm then able to type in my password and swpe my finger over the finger print reader; then the DOS command prompt appears with the statement in my original post.

 

Do you have any suggestions as to how to run the required software? Perhaps saving to a usb disk and loading from there? If so I'd probably need a little help as to how to run the flash disk from DOS.

 

Thanks for your help though - very much appreciated.

 

Neddy

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AdvancedSetup

AdvancedSetup

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If it's still in the DOS screen and will let you type please try typing EXPLORER.EXE and then press the Enter key and see if that works or not.

 

If all you're getting to is this DOS screen then how did you run MBAM as said in your first post?

 

Can you take a picture of it with a phone and post the screen shot?

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neddy_devil

neddy_devil

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Hi Ron,

 

thanks for your reply and apologies for the time it takes to get back to you. As my computer is now out of action I've limited time on a friends. However it's the weekend now so I should be able to reply to your posts a lot quicker.

 

OK, so what happened is I had a virus that wouldn't let me run windows in any of the safe modes. So, I found some instructions on the net (I can't remember where but can find out if you need me to) and flashed a 'Mini XP' image to a disc. Then I did this:

 

 - Booted the laptop from teh 'Mini XP' disc

 - Loaded and updated my free version of Malwerebytes (which was also on the disc - hence I could run it)

 - It then found about 4 items

 - I restarted the computer

 - I now get to the Windows log-on, where I can enter my password, or swipe my finger print

 - Then, after a few seconds, this is what I see:

 

When I type in EXPLORER.EXE, it just returns the C:\Windows\System32 lines. Sorry but I'm not very good in DOS.

 

Thanks for your help.

 

Ed

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neddy_devil

neddy_devil

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Hi Ron,

 

Something vey weird happened! Having left my laptop, after typing EXPLORER.EXE and finishing writing the above posts, I went back to my laptop and windows has loaded, with the DOS windoe still showing. Really strange.

 

Anyway, I didn't want you to investigate it any further if there's no need.

 

I'm now running Malwarebytes full scan on C: so I'll see what that brings up.

 

Very strange! What are your thoughts? And apologies if these repeated posts aren't good - I just wanted you to know what's going on as soon as it happened!

 

Would you like me to take a photo and post it?

 

As ever, thanks.

 

Ed

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AdvancedSetup

AdvancedSetup

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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neddy_devil

neddy_devil

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Hi Ron,

 

many thanks for reopening my post! Here's the first of the logs:

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16502  BrowserJavaVersion: 1.6.0_23
Run by Eddie at 19:15:56 on 2013-08-23
Microsoft® Windows Vista™ Business   6.0.6002.2.1252.44.1033.18.2910.1512 [GMT 1:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\RtkAudioService.exe
C:\Program Files\Protector Suite QL\upeksvr.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\System32\bgsvcgen.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Windows\system32\FsUsbExService.Exe
C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
C:\Windows\system32\mfevtps.exe
C:\Program Files\Sony\Network Utility\NSUService.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files\Sony\VAIO Power Management\SPMService.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\Sony\VAIO Event Service\VESMgrSub.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Sony\VAIO Update 4\VAIOUpdt.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Sony\VAIO Mode Switch\VMSwitch.exe
C:\Program Files\Sony\Network Utility\LANUtil.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Protector Suite QL\psqltray.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\McAfee\MAT\McPvTray.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Mozilla Firefox 4.0 Beta 12\firefox.exe
C:\Program Files\Mozilla Firefox 4.0 Beta 12\plugin-container.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.






uURLSearchHooks: {ba14329e-9550-4989-b3f2-9732e92d17cc} - <orphaned>
BHO: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - <orphaned>
BHO: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - c:\program files\divx\divx plus web player\npdivx32.dll
BHO: DivX HiQ: {593DDEC6-7468-4cdd-90E1-42DADAA222E9} - c:\program files\divx\divx plus web player\npdivx32.dll
BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20120820201112.dll
BHO: Easy Photo Print: {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - c:\program files\epson software\easy photo print\EPTBL.dll
BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Easy Photo Print: {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - c:\program files\epson software\easy photo print\EPTBL.dll
TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
uRun: [NSUFloatingUI] "c:\program files\sony\network utility\LANUtil.exe"
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [igfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [iSBMgr.exe] "c:\program files\sony\isb utility\ISBMgr.exe"
mRun: [PSQLLauncher] "c:\program files\protector suite ql\launcher.exe" /startup
mRun: [VMSwitch] "c:\program files\sony\vaio mode switch\VMSwitch.exe"
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: DisableCAD = dword:1
mPolicies-System: EnableLUA = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{D82C79A4-A753-4951-9836-0FDE1C04A4EE} : DHCPNameServer = 192.168.1.1
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\program files\mcafee\msc\McSnIePl.dll
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
Notify: igfxcui - igfxdev.dll
Notify: psfus - c:\windows\system32\psqlpwd.dll
Notify: VESWinlogon - VESWinlogon.dll
LSA: Notification Packages =  scecli psqlpwd
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\eddie\appdata\roaming\mozilla\firefox\profiles\84z2suzl.default\

FF - plugin: c:\progra~1\mcafee\msc\npMcSnFFPl.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mcafee\siteadvisor\NPMcFFPlg32.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20513.0\npctrlui.dll
FF - plugin: c:\programdata\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_8_800_94.dll
.
============= SERVICES / DRIVERS ===============
.
R0 McPvDrv;McPvDrv Driver;c:\windows\system32\drivers\McPvDrv.sys [2012-9-25 64832]
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2012-2-22 565888]
R0 shpf;Sony HDD Protection Filter Driver;c:\windows\system32\drivers\shpf.sys [2008-8-14 22944]
R1 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2012-8-20 210608]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]
R2 FsUsbExService;FsUsbExService;c:\windows\system32\FsUsbExService.Exe [2013-2-15 233472]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2012-8-20 167784]
R2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2012-8-20 167784]
R2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2012-8-20 167784]
R2 McProxy;McAfee Proxy Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2012-8-20 167784]
R2 McShield;McAfee McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2012-8-20 203840]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2012-8-20 169320]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2012-8-19 172416]
R2 NSUService;NSUService;c:\program files\sony\network utility\NSUService.exe [2008-9-9 299008]
R2 RtkAudioService;Realtek Audio Service;c:\windows\RTKAUDIOSERVICE.EXE [2009-5-28 104992]
R2 VAIO Power Management;VAIO Power Management;c:\program files\sony\vaio power management\SPMService.exe [2008-8-14 411488]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2012-8-20 60920]
R3 FsUsbExDisk;FsUsbExDisk;c:\windows\system32\FsUsbExDisk.Sys [2013-2-15 37344]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2012-8-20 235264]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2012-8-20 363080]
R3 NETw5v32;Intel® Wireless WiFi Link Adapter Driver for Windows Vista 32 Bit ;c:\windows\system32\drivers\NETw5v32.sys [2008-4-28 3658752]
R3 SFEP;Sony Firmware Extension Parser;c:\windows\system32\drivers\SFEP.sys [2008-8-14 9344]
S2 0324011377065374mcinstcleanup;McAfee Application Installer Cleanup (0324011377065374);c:\windows\temp\032401~1.exe -cleanup -nolog --> c:\windows\temp\032401~1.EXE -cleanup -nolog [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\drivers\btwl2cap.sys [2008-8-14 29736]
S3 dgderdrv;dgderdrv;c:\windows\system32\drivers\dgderdrv.sys [2012-5-17 20032]
S3 HipShieldK;McAfee Inc. HipShieldK;c:\windows\system32\drivers\HipShieldK.sys [2012-9-25 146872]
S3 HTCAND32;HTC Device Driver;c:\windows\system32\drivers\ANDROIDUSB.sys [2009-6-10 24576]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2012-8-20 65928]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2012-8-20 92632]
S3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [2010-9-1 15544]
S3 WlanUIB;NETGEAR 802.11b USB Driver;c:\windows\system32\drivers\MA111nd5.sys [2004-3-3 666624]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-4-16 755880]
S4 ABBYY.Licensing.FineReader.Sprint.9.0;ABBYY FineReader 9.0 Sprint Licensing Service;c:\program files\common files\abbyy\finereadersprint\9.00\licensing\NetworkLicenseServer.exe [2009-5-14 759048]
S4 Secunia PSI Agent;Secunia PSI Agent;c:\program files\secunia\psi\psia.exe [2011-1-10 993848]
S4 Secunia Update Agent;Secunia Update Agent;c:\program files\secunia\psi\sua.exe [2011-1-10 399416]
.
=============== Created Last 30 ================
.
2013-08-17 08:53:22    --------    d-----w-    c:\program files\Mozilla Firefox 4.0 Beta 12
2013-08-17 02:10:53    --------    d-----w-    c:\windows\system32\MRT
2013-08-16 18:02:20    24064    ----a-w-    c:\windows\system32\drivers\tssecsrv.sys
2013-08-16 18:02:20    15872    ----a-w-    c:\windows\system32\icaapi.dll
2013-08-16 18:02:12    2048    ----a-w-    c:\windows\system32\tzres.dll
2013-08-16 18:01:44    905664    ----a-w-    c:\windows\system32\drivers\tcpip.sys
2013-08-16 18:01:43    783360    ----a-w-    c:\windows\system32\rpcrt4.dll
2013-08-16 18:01:39    3603904    ----a-w-    c:\windows\system32\ntkrnlpa.exe
2013-08-16 18:01:39    3551680    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-08-16 18:01:39    1205168    ----a-w-    c:\windows\system32\ntdll.dll
2013-08-16 18:01:32    992768    ----a-w-    c:\windows\system32\crypt32.dll
2013-08-16 18:01:31    98304    ----a-w-    c:\windows\system32\cryptnet.dll
2013-08-16 18:01:31    172544    ----a-w-    c:\windows\system32\wintrust.dll
2013-08-16 18:01:31    133120    ----a-w-    c:\windows\system32\cryptsvc.dll
.
==================== Find3M  ====================
.
2013-07-25 02:32:35    1800704    ----a-w-    c:\windows\system32\jscript9.dll
2013-07-25 02:26:10    1129472    ----a-w-    c:\windows\system32\wininet.dll
2013-07-25 02:25:30    1427968    ----a-w-    c:\windows\system32\inetcpl.cpl
2013-07-25 02:23:59    142848    ----a-w-    c:\windows\system32\ieUnatt.exe
2013-07-25 02:23:58    420864    ----a-w-    c:\windows\system32\vbscript.dll
2013-07-25 02:22:35    2382848    ----a-w-    c:\windows\system32\mshtml.tlb
2013-07-12 06:11:36    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-07-12 06:11:36    692104    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-06-15 07:55:58    9089416    ----a-w-    c:\windows\system32\FlashPlayerInstaller.exe
2013-06-04 01:50:43    2049024    ----a-w-    c:\windows\system32\win32k.sys
2013-06-01 04:06:08    505344    ----a-w-    c:\windows\system32\qedit.dll
2009-12-25 16:10:42    8669472    ----a-w-    c:\program files\Windows7UpgradeAdvisorSetup.exe
2009-12-13 22:46:46    1362991    ----a-w-    c:\program files\wrar391b2.exe
.
============= FINISH: 19:17:09.25 ===============
 

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neddy_devil

neddy_devil

Posted
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Posted

And here's the attach - with a quick question first: if I had been a subscriber to Malwarebytes Pro, would this have stopped me getting infected in the first place? I struggle to see the value in my current software (McAfee) although that's my personal opinion of course!

 

Thanks again for your help Ron. Here's the 'Attach' log:

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Business
Boot Device: \Device\HarddiskVolume2
Install Date: 13/02/2009 04:17:25
System Uptime: 23/08/2013 02:02:44 (17 hours ago)
.
Motherboard: Sony Corporation |  | VAIO
Processor: Intel® Core2 Duo CPU     P8400  @ 2.26GHz | N/A | 2266/266mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 226 GiB total, 41.967 GiB free.
D: is Removable
E: is Removable
F: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {36fc9e60-c465-11cf-8056-444553540000}
Description: USB Composite Device
Device ID: USB\VID_05CA&PID_183E\5&3CF59D8&0&2
Manufacturer: (Standard USB Host Controller)
Name: USB Composite Device
PNP Device ID: USB\VID_05CA&PID_183E\5&3CF59D8&0&2
Service: usbccgp
.
==== System Restore Points ===================
.
RP1261: 13/07/2013 11:12:51 - Scheduled Checkpoint
RP1262: 14/07/2013 12:21:18 - Scheduled Checkpoint
RP1263: 15/07/2013 17:47:41 - Scheduled Checkpoint
RP1264: 18/07/2013 19:38:11 - Scheduled Checkpoint
RP1265: 20/07/2013 11:24:36 - Scheduled Checkpoint
RP1266: 21/07/2013 16:42:41 - Scheduled Checkpoint
RP1267: 23/07/2013 19:50:25 - Scheduled Checkpoint
RP1268: 24/07/2013 18:54:43 - Scheduled Checkpoint
RP1269: 25/07/2013 21:22:21 - Scheduled Checkpoint
RP1270: 26/07/2013 11:27:24 - Scheduled Checkpoint
RP1271: 27/07/2013 20:14:51 - Scheduled Checkpoint
RP1272: 28/07/2013 20:24:41 - Scheduled Checkpoint
RP1273: 30/07/2013 18:28:45 - Scheduled Checkpoint
RP1274: 01/08/2013 19:13:04 - Scheduled Checkpoint
RP1276: 04/08/2013 10:07:36 - Scheduled Checkpoint
RP1277: 05/08/2013 09:43:52 - Scheduled Checkpoint
RP1278: 06/08/2013 10:08:13 - Scheduled Checkpoint
RP1279: 07/08/2013 11:48:00 - Scheduled Checkpoint
RP1280: 08/08/2013 10:02:24 - Scheduled Checkpoint
RP1281: 17/08/2013 00:07:17 - Scheduled Checkpoint
RP1282: 17/08/2013 03:00:20 - Windows Update
RP1283: 17/08/2013 21:24:11 - Scheduled Checkpoint
RP1284: 18/08/2013 10:00:25 - Scheduled Checkpoint
RP1285: 20/08/2013 07:02:10 - Scheduled Checkpoint
RP1286: 21/08/2013 10:37:35 - Scheduled Checkpoint
.
==== Installed Programs ======================
.
 Update for Microsoft Office 2007 (KB2508958)
ABBYY FineReader 9.0 Sprint
Activation Assistant for the 2007 Microsoft Office suites
Adobe AIR
Adobe Flash Player 11 Plugin
Adobe Flash Player ActiveX
Adobe Reader X (10.1.7)
Amazon MP3 Downloader 1.0.9
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft Software Suite
ArcSoft WebCam Companion 2
BBC iPlayer Desktop
BlackBerry Desktop Software 6.1
Bonjour
Business Contact Manager for Outlook 2007 SP1
Content Transfer
DivX Converter
DivX Plus DirectShow Filters
DivX Setup
DivX Version Checker
Epson Easy Photo Print 2
Epson Easy Photo Print Plug-in for PMB(Picture Motion Browser)
Epson Print CD
EPSON PX720WD Series Manual
EPSON PX720WD Series Network Guide
EPSON PX720WD Series Printer Uninstall
EPSON Scan
EpsonNet Print
EpsonNet Setup 3.3
Google Earth
Google Update Helper
HDAUDIO SoftV92 Data Fax Modem with SmartCP
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Microsoft .NET Framework 4 Client Profile (KB2461678)
HTC BMP USB Driver
HTC Driver Installer
HTC Sync
Intel PROSet Wireless
Intel® Graphics Media Accelerator Driver
Intel® PROSet/Wireless WiFi Software
iTunes
Java Auto Updater
Java 6 Update 23
Java 6 Update 6
Malwarebytes Anti-Malware version 1.75.0.1300
McAfee Total Protection
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Office 2003 Web Components
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Small Business Connectivity Components
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server Native Client
Microsoft SQL Server VSS Writer
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Mozilla Firefox 23.0.1 (x86 en-GB)
Mozilla Maintenance Service
Mozilla Thunderbird 17.0.5 (x86 en-US)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2721691)
MSXML 4.0 SP3 Parser (KB2758694)
MSXML 4.0 SP3 Parser (KB973685)
MyFreeCodec
PeerBlock 1.1 (r518)
PHOTOfunSTUDIO HD Edition
Protector Suite QL 5.6
QuickTime
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
Realtek High Definition Audio Driver
RealUpgrade 1.1
Roxio Central Audio
Roxio Central Copy
Roxio Central Core
Roxio Central Data
Roxio Central Tools
Roxio Easy Media Creator 10 LJ
Roxio Easy Media Creator Home
Safari
Samsung Kies
SAMSUNG USB Driver for Mobile Phones
Secunia PSI (2.0.0.3001)
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2832407)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
Setting Utility Series
Shared C Run-time for x86
Skype™ 5.1
Spelling Dictionaries Support For Adobe Reader 9
Spotify
Synaptics Pointing Device Driver
TiltShiftGenerator: artandmobile.com
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VAIO Control Center
VAIO Data Restore Tool
VAIO Event Service
VAIO Guide
VAIO Mode Switch
VAIO Power Management
VAIO Smart Network
VAIO Update 4
VAIO Wallpaper Contents
VC80CRTRedist - 8.0.50727.4053
VLC media player 2.0.2
Vuze
WIDCOMM Bluetooth Software 6.2.0.4100
Windows 7 Upgrade Advisor
Windows Installer Clean Up
Windows Media Player Firefox Plugin
WinRAR archiver
.
==== Event Viewer Messages From Past Week ========
.
23/08/2013 18:23:05, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the VAIO Power Management service.
18/08/2013 09:20:14, Error: Service Control Manager [7034]  - The SQL Server VSS Writer service terminated unexpectedly.  It has done this 1 time(s).
18/08/2013 09:20:14, Error: Service Control Manager [7023]  - The Diagnostic System Host service terminated with the following error:  The requested control is not valid for this service.
18/08/2013 09:20:14, Error: Service Control Manager [7023]  - The Diagnostic Service Host service terminated with the following error:  The requested control is not valid for this service.
18/08/2013 09:20:14, Error: Service Control Manager [7000]  - The Parallel port driver service failed to start due to the following error:  The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
16/08/2013 18:45:17, Error: ACPI [13]  - : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.
.
==== End Of File ===========================
 

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AdvancedSetup

AdvancedSetup

Posted
  • Root Admin
Posted

Well if you're able to you could try uninstalling the McAfee antivirus for now.

 

You can use the following tool to help uninstall it.

http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

 

If you're able to run the following on the box then please do.  If not then please let me know what the current state is.  Only Safe Mode, or other issues running stuff.

 

You can copy the file over via CD or USB stick.

 

Please visit this webpage and read the ComboFix User's Guide:

  • Once you've read the article and are ready to use the program you can download it directly from the link below.
  • Important! - Please make sure you save combofix to your desktop and do not run it from your browser
  • Direct download link for: ComboFix.exe
  • Please make sure you disable your security applications before running ComboFix.
  • Once Combofix has completed it will produce and open a log file.  Please be patient as it can take some time to load.
  • Please attach that log file to your next reply.
  • If needed the file can be located here:  C:\combofix.txt
  • NOTE: If you receive the message "illegal operation has been attempted on a registry key that has been marked for deletion", just reboot the computer.


 

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neddy_devil

neddy_devil

Posted
  • Author
Posted

Hi Ron,

 

as directed - I've copied and pasted the ComboFix log.

 

Let me know how it looks.

 

Thanks.

 

Ed

------------------------------------------------------------------------------------------------------------------------------------------

 

ComboFix 13-08-31.01 - Eddie 01/09/2013  16:57:51.1.2 - x86
Microsoft® Windows Vista™ Business   6.0.6002.2.1252.44.1033.18.2910.1747 [GMT 1:00]
Running from: c:\users\Eddie\Desktop\ComboFix.exe
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
C:\Install.exe
c:\programdata\Roaming
c:\programdata\Roaming\Intel\Wireless\Settings\Settings.ini
c:\users\Eddie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Tool
c:\windows\system32\System32\MASetupCleaner.exe
c:\windows\system32\System32\muzapp.exe
c:\windows\system32\TBD5075.tmp
.
.
(((((((((((((((((((((((((   Files Created from 2013-08-01 to 2013-09-01  )))))))))))))))))))))))))))))))
.
.
2013-09-01 16:06 . 2013-09-01 16:06    --------    d-----w-    c:\users\Eddie\AppData\Local\temp
2013-09-01 16:06 . 2013-09-01 16:06    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-08-27 17:55 . 2013-08-02 04:09    1548288    ----a-w-    c:\windows\system32\WMVDECOD.DLL
2013-08-17 08:53 . 2013-09-01 15:53    --------    d-----w-    c:\program files\Mozilla Firefox 4.0 Beta 12
2013-08-17 02:10 . 2013-08-17 02:13    --------    d-----w-    c:\windows\system32\MRT
2013-08-16 18:02 . 2013-06-15 13:22    15872    ----a-w-    c:\windows\system32\icaapi.dll
2013-08-16 18:02 . 2013-06-15 11:23    24064    ----a-w-    c:\windows\system32\drivers\tssecsrv.sys
2013-08-16 18:02 . 2013-07-17 19:41    2048    ----a-w-    c:\windows\system32\tzres.dll
2013-08-16 18:01 . 2013-07-05 04:53    905664    ----a-w-    c:\windows\system32\drivers\tcpip.sys
2013-08-16 18:01 . 2013-07-10 09:47    783360    ----a-w-    c:\windows\system32\rpcrt4.dll
2013-08-16 18:01 . 2013-07-09 12:10    1205168    ----a-w-    c:\windows\system32\ntdll.dll
2013-08-16 18:01 . 2013-07-08 04:55    3603904    ----a-w-    c:\windows\system32\ntkrnlpa.exe
2013-08-16 18:01 . 2013-07-08 04:55    3551680    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-08-16 18:01 . 2013-07-08 04:16    992768    ----a-w-    c:\windows\system32\crypt32.dll
2013-08-16 18:01 . 2013-07-08 04:20    172544    ----a-w-    c:\windows\system32\wintrust.dll
2013-08-16 18:01 . 2013-07-08 04:16    98304    ----a-w-    c:\windows\system32\cryptnet.dll
2013-08-16 18:01 . 2013-07-08 04:16    133120    ----a-w-    c:\windows\system32\cryptsvc.dll
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-07-12 06:11 . 2012-05-09 17:53    692104    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-07-12 06:11 . 2011-05-15 19:40    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-06-15 07:55 . 2013-05-18 09:23    9089416    ----a-w-    c:\windows\system32\FlashPlayerInstaller.exe
2013-06-04 01:50 . 2013-07-11 16:12    2049024    ----a-w-    c:\windows\system32\win32k.sys
2009-12-25 16:10 . 2009-12-25 16:10    8669472    ----a-w-    c:\program files\Windows7UpgradeAdvisorSetup.exe
2009-12-13 22:46 . 2009-12-13 22:46    1362991    ----a-w-    c:\program files\wrar391b2.exe
2011-04-14 13:01 . 2011-04-21 18:58    24376    ----a-w-    c:\program files\mozilla firefox\components\Scriptff.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\UEAFOverlay]
@="{F2F31467-B1AC-4df0-AE79-FD5FA085E22B}"
[HKEY_CLASSES_ROOT\CLSID\{F2F31467-B1AC-4df0-AE79-FD5FA085E22B}]
2008-06-19 19:04    2957312    ----a-w-    c:\program files\Protector Suite QL\farchns.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\UEAFOverlayOpen]
@="{A3E208F7-0E3A-4182-A7A6-B169D5D691AA}"
[HKEY_CLASSES_ROOT\CLSID\{A3E208F7-0E3A-4182-A7A6-B169D5D691AA}]
2008-06-19 19:04    2957312    ----a-w-    c:\program files\Protector Suite QL\farchns.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NSUFloatingUI"="c:\program files\Sony\Network Utility\LANUtil.exe" [2008-07-30 262144]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-03-10 835584]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-07-04 150040]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-07-04 170520]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-07-04 145944]
"ISBMgr.exe"="c:\program files\Sony\ISB Utility\ISBMgr.exe" [2008-04-04 317280]
"PSQLLauncher"="c:\program files\Protector Suite QL\launcher.exe" [2008-06-19 48904]
"VMSwitch"="c:\program files\Sony\VAIO Mode Switch\VMSwitch.exe" [2008-07-25 534368]
"RtHDVCpl"="RtHDVCpl.exe" [2008-07-18 6295552]
"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2013-03-13 1278064]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
"DisableCAD"= 1 (0x1)
"EnableLUA"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\psfus]
2008-06-19 18:51    90112    ----a-w-    c:\windows\System32\psqlpwd.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\VESWinlogon]
2008-07-16 01:04    98304    ----a-w-    c:\windows\System32\VESWinlogon.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Notification Packages    REG_MULTI_SZ       scecli psqlpwd
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^PHOTOfunSTUDIO HD Edition.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\PHOTOfunSTUDIO HD Edition.lnk
backup=c:\windows\pss\PHOTOfunSTUDIO HD Edition.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Secunia PSI Tray.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Secunia PSI Tray.lnk
backup=c:\windows\pss\Secunia PSI Tray.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2013-04-04 21:06    958576    ----a-w-    c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\APSDaemon]
2011-11-01 23:25    59240    ----a-w-    c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ArcSoft Connection Service]
2008-04-17 13:14    98616    ----a-w-    c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ContentTransferWMDetector.exe]
2008-07-11 16:51    423200    ----a-w-    c:\program files\Sony\Content Transfer\ContentTransferWMDetector.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DivXUpdate]
2011-03-21 21:10    1230704    ----a-w-    c:\program files\DivX\DivX Update\DivXUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Epson Stylus Photo PX720WD(Network)]
2010-01-12 07:01    201216    ----a-w-    c:\windows\System32\spool\drivers\w32x86\3\E_FATIGYE.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HTC Sync Loader]
2010-08-18 09:53    249856    ----a-w-    c:\program files\HTC\HTC Sync 3.0\htcUPCTLoader.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2012-01-16 17:22    421736    ----a-w-    c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KiesPDLR]
2013-05-23 06:17    1106288    ----a-w-    c:\program files\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KiesPreload]
2013-05-23 06:16    1561968    ----a-w-    c:\program files\Samsung\Kies\Kies.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KiesTrayAgent]
2013-05-23 06:16    311152    ----a-w-    c:\program files\Samsung\Kies\KiesTrayAgent.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2011-10-24 14:28    421888    ----a-w-    c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RIMBBLaunchAgent.exe]
2011-09-01 16:47    90448    ----a-w-    c:\program files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype]
2011-01-03 15:44    16943496    ----a-r-    c:\program files\Skype\Phone\Skype.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Spotify Web Helper]
2013-06-23 08:29    1104384    ----a-w-    c:\users\Eddie\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2010-05-14 11:44    248552    ----a-w-    c:\program files\Common Files\Java\Java Update\jusched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
2011-01-16 16:57    274608    ----a-w-    c:\program files\real\realplayer\Update\realsched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Defender]
2008-01-21 02:23    1008184    ----a-w-    c:\program files\Windows Defender\MSASCui.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WMPNSCFG]
2008-01-21 02:25    202240    ----a-w-    c:\program files\Windows Media Player\wmpnscfg.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-3563379613-3108463715-1780530000-1003]
"EnableNotifications"=dword:00000001
"EnableNotificationsRef"=dword:00000001
.
R4 ABBYY.Licensing.FineReader.Sprint.9.0;ABBYY FineReader 9.0 Sprint Licensing Service;c:\program files\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe [2009-05-14 759048]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - FSUSBEXDISK
*Deregistered* - mfeavfk01
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork    REG_MULTI_SZ       PLA DPS BFE mpssvc
bthsvcs    REG_MULTI_SZ       BthServ
LocalServiceAndNoImpersonation    REG_MULTI_SZ       FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2013-09-01 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-05-09 06:11]
.
2013-09-01 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-08-18 22:29]
.
2013-09-01 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-08-18 22:29]
.
.
------- Supplementary Scan -------
.

uInternet Settings,ProxyOverride = *.local

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~1\Office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\Eddie\AppData\Roaming\Mozilla\Firefox\Profiles\84z2suzl.default\

.
- - - - ORPHANS REMOVED - - - -
.
URLSearchHooks-{ba14329e-9550-4989-b3f2-9732e92d17cc} - (no file)
WebBrowser-{BA14329E-9550-4989-B3F2-9732E92D17CC} - (no file)
SafeBoot-WudfPf
SafeBoot-WudfRd
MSConfigStartUp-Acrobat Assistant 8 - c:\program files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
MSConfigStartUp-Adobe Reader Speed Launcher - c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe
MSConfigStartUp-BitTorrent DNA - c:\users\Eddie\Program Files\DNA\btdna.exe
MSConfigStartUp-Google Desktop Search - c:\program files\Google\Google Desktop Search\GoogleDesktop.exe
MSConfigStartUp-KiesAirMessage - c:\program files\Samsung\Kies\KiesAirMessage.exe
MSConfigStartUp-McENUI - c:\progra~1\McAfee\MHN\McENUI.exe
AddRemove-{7B63B2922B174135AFC0E1377DD81EC2} - c:\program files\DivX\DivXCodecUninstall.exe
AddRemove-01_Simmental - c:\program files\Samsung\USB Drivers\01_Simmental\Uninstall.exe
AddRemove-02_Siberian - c:\program files\Samsung\USB Drivers\02_Siberian\Uninstall.exe
AddRemove-03_Swallowtail - c:\program files\Samsung\USB Drivers\03_Swallowtail\Uninstall.exe
AddRemove-04_semseyite - c:\program files\Samsung\USB Drivers\04_semseyite\Uninstall.exe
AddRemove-05_Sloan - c:\program files\Samsung\USB Drivers\05_Sloan\Uninstall.exe
AddRemove-06_Spencer - c:\program files\Samsung\USB Drivers\06_Spencer\Uninstall.exe
AddRemove-07_Schorl - c:\program files\Samsung\USB Drivers\07_Schorl\Uninstall.exe
AddRemove-08_EMPChipset - c:\program files\Samsung\USB Drivers\08_EMPChipset\Uninstall.exe
AddRemove-09_Hsp - c:\program files\Samsung\USB Drivers\09_Hsp\Uninstall.exe
AddRemove-11_HSP_Plus_Default - c:\program files\Samsung\USB Drivers\11_HSP_Plus_Default\Uninstall.exe
AddRemove-16_Shrewsbury - c:\program files\Samsung\USB Drivers\16_Shrewsbury\Uninstall.exe
AddRemove-17_EMP_Chipset2 - c:\program files\Samsung\USB Drivers\17_EMP_Chipset2\Uninstall.exe
AddRemove-18_Zinia_Serial_Driver - c:\program files\Samsung\USB Drivers\18_Zinia_Serial_Driver\Uninstall.exe
AddRemove-19_VIA_driver - c:\program files\Samsung\USB Drivers\19_VIA_driver\Uninstall.exe
AddRemove-20_NXP_Driver - c:\program files\Samsung\USB Drivers\20_NXP_Driver\Uninstall.exe
AddRemove-21_Searsburg - c:\program files\Samsung\USB Drivers\21_Searsburg\Uninstall.exe
AddRemove-22_WiBro_WiMAX - c:\program files\Samsung\USB Drivers\22_WiBro_WiMAX\Uninstall.exe
AddRemove-24_flashusbdriver - c:\program files\Samsung\USB Drivers\24_flashusbdriver\Uninstall.exe
AddRemove-25_escape - c:\program files\Samsung\USB Drivers\25_escape\Uninstall.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-09-01 17:06
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ...
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b4
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0003\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'lsass.exe'(908)
c:\windows\system32\psqlpwd.dll
c:\program files\Protector Suite QL\homefus2.dll
c:\program files\Protector Suite QL\infra.dll
.
Completion time: 2013-09-01  17:09:20
ComboFix-quarantined-files.txt  2013-09-01 16:09
.
Pre-Run: 44,033,155,072 bytes free
Post-Run: 47,589,543,936 bytes free
.
- - End Of File - - EDD701B32D473C34BA43C8490E0DAD62
5C616939100B85E558DA92B899A0FC36
 

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  • Root Admin
AdvancedSetup

AdvancedSetup

Posted
  • Root Admin
Posted

It was able to find and remove a few items for us.
 
Let me have you run another antivirus scan now.
 

dr_web_cureit_zpse80d87bf.jpg

  • Please download Dr.Web CureIt! antivirus and save it to your computer. The file size is in excess of 100MB
  • NOTE: Free usage of Dr.Web CureIt! for business purposes is illegal.
  • Internet Explorer may show a warning when downloading - the file is safe to download from the provided link.
  • Shutdown your antivirus to avoid any conflicts while scanning.
  • Once the scans have completed please re-enable your antivirus.
  • If using Malwarebytes Anti-Malware PRO you can right click over the tray icon and disable the Protection Modules
  • If needed you can also temporarily disable it from starting with Windows
  • Temporarily turn off any other security add-ons or applications you may also have.
  • Once you have downloaded Dr.Web CureIt! you should right click over it and choose Properties and verify it has a Digital Signature.
  • If it does not have a Digital Signature then do not run it.
  • Close all open programs including all Web browsers and then double-click on drweb-cureit.exe to start the installer.
  • You should have your User Account Control (UAC) enabled for improved security and which should then produce a dialog box asking for approval to run the installer.
  • Click on the Yes button to start the installer.
  • Click OK to scan your computer in the Enhanced Protection Mode
  • Click on the check box to agree to participate in their software improvement program.
  • Then if needed choose your Language by clicking on the small globe like icon in the upper right corner by the wrench.
  • Then click on the Continue button and then click on the Select objects for scanning link just below the "Start scanning" button.
  • Place a check mark on all the items except for Temporary files and System restore points - those items should not have a check mark on them.
  • Then click on the Start scanning button.
  • If a threat is found you can click on the Action column in the program.
  • Your options will be Cure or Ignore
  • If you see an item that you are absolutely sure is OK, then un-check the check box for that item, otherwise keep it on Cure.
  • Then click on the Neutralize button.
  • Once completed click on the green Open Report link. It will open the report in NOTEPAD
  • Save the report to your desktop. The report will be called Cureit.log
  • Close Dr.Web Cureit!
  • Reboot your computer to allow files that were in use to be moved/deleted during reboot.
  • After reboot, attach the log Cureit.log you saved previously in your next reply.
  • Re-Enable your antivirus and other security programs when all done.
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  • Root Admin
AdvancedSetup

AdvancedSetup

Posted
  • Root Admin
Posted

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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