Root Admin AdvancedSetup Posted September 2, 2013 Root Admin ID:723975 Share Posted September 2, 2013 Please do - thanks Link to post Share on other sites More sharing options...
TheLee Posted September 2, 2013 Author ID:724248 Share Posted September 2, 2013 It says it didn't find anything but I had run adware program and rogue killer already. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted September 2, 2013 Root Admin ID:724293 Share Posted September 2, 2013 Please run MBAM and check for updates and then run a Quick Scan and post back that log please. Also run this Please download Security Check from here or here.Save it to your Desktop. Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document. Link to post Share on other sites More sharing options...
TheLee Posted September 3, 2013 Author ID:724579 Share Posted September 3, 2013 mbam-log-2013-09-03 (02-53-24).txtcheckup.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted September 4, 2013 Root Admin ID:724939 Share Posted September 4, 2013 Those logs look good now. What antivirus are you using now and is it up to date? How is the computer running now? Are there any other issues that you need assistance with still or that we've missed? Link to post Share on other sites More sharing options...
TheLee Posted September 4, 2013 Author ID:725072 Share Posted September 4, 2013 I normally have no active anti virus programs running. I use Malwarebytes, TDSSKiller and CCleaner monthly unless I notice something unusual. It is very rare for me to get a virus. Probably because I rarely surf to sites that seem risky. My PC (even while infected) is running smoothly. I only had one random act of lag. I have been disconnecting my pc from the net but I should probably leave it connected to see if anything happens. The next couple of nights I will leave it connected 24/7 to see if anything appears. Thank you for all your help! Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted September 4, 2013 Root Admin ID:725079 Share Posted September 4, 2013 Well just a note of caution. You are correct that with a bit of education and safe computing practices you can greatly reduce the risk of becoming infected. However I would not recommend running without an antivirus as there are a couple of very dangerous infection types out there that you will lose your data and not get it back unless you have a clean valid backup of the data on an external drive or location such as online backup. Any external drive used for backup should not be left connected and should only be connected while backing up your data. If you were to become infected the backup drive would very easily also become infected and you would then lose your backup data as well. File Infectors are one type that infect all executable files and different types of users data depending on the infectionEncryption - there are a couple that cannot be decrypted and you will lose all your data period without a backup. Nothing is 100% bullet-proof and even with an up to date antivirus there are other means of entry into the computer such as compromised applications or missing operating system patches, etc so having a good backup at all times is very prudent. Not having good backups is a recipe for potential disaster and frustration. Hardware can also fail at any time. Link to post Share on other sites More sharing options...
TheLee Posted September 4, 2013 Author ID:725083 Share Posted September 4, 2013 Oh I know. But I would rather run a little bit of a risk for a non bogged down system. Always active antivirus are worse than the virus themselves at times. Since 1998, I have only had to reformat a drive 2 times (because of a really nasty virus) and my last harddrive go out on me during a move. I think that is a pretty darn good track record. I believe one of the reasons I had a virus recently was because of the fact that I went to this site called TFOutpost and it DLed the virus from an advertisement. I had never been there and so now I wont be going back there. I was lucky to be able to recover the data from my last hard drive. My back up tends to be my lap top. I just put the data on the flash drive and put it on there everyone once in a while. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted September 4, 2013 Root Admin ID:725087 Share Posted September 4, 2013 No problem - just want you to be aware is all. I've had 2 hard drives fail on me out of the blue before and some of it was not backed up and I lost it. Just don't want that to happen to you too is all. These days I have 3 backups for most of my data. Anyways... let me know if there is anything else or not and if all is okay I'll go ahead and give you a cleanup speech and close your topic. Cheers Link to post Share on other sites More sharing options...
TheLee Posted September 7, 2013 Author ID:726733 Share Posted September 7, 2013 The system appears to be running fine, but honestly the performance was never an issue. Only what was popping up on the virus scans. But I have done a few scans of various programs and nothing is popping up. Thank you again for your help. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted September 7, 2013 Root Admin ID:726861 Share Posted September 7, 2013 At this time there are no more signs of an infection on your system.However if you are still seeing any signs of an infection please let me know.Let's go ahead and remove the tools and logs we've used during this process.Most of the tools used are potentially dangerous to use unsupervised or if ran at the wrong time.They are often updated daily so if you went to use them again in the future they would be outdated anyways.The following procedures will implement some cleanup procedures to remove these tools.It will also reset your System Restore by flushing out previous restore points and create a new restore point.It will also remove all the backups our tools may have created.Uninstall ComboFix (if used):Turn off all active protection software including your antivirus.Push the "Windows key" + "R" (between the "Ctrl" button and "Alt" Button)Please copy and past the following into the box ComboFix /Uninstall and click OK.Note the space between the X and the /Uninstall, it needs to be there.Remove the rest of the tools used:Please download OTCleanIt and save it to your Desktop. This tool will remove all the tools we used to clean your pc.Double-click OTCleanIt.exe.Click the CleanUp! button.Select Yes when the "Begin cleanup Process?" prompt appears.If you are prompted to Reboot during the cleanup, select Yes.The tool will delete itself once it finishes, if not go ahead and delete it by yourself.If asked to restart the computer, please do soNote: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.AdwCleaner Removal:Double click on AdwCleaner.exe to run the tool.Click on UninstallConfirm with YesESET antivirus Removal:This tool can be uninstalled via the Control Panel, Programs, UninstallIf there are any other left over Folders, Files, Logs then you can delete them on your own.Please visit the following link to see how to delete old System Restore Points. Please delete all of them and create a new one at this time.How to Delete System Protection Restore Points in Windows 7 and Windows 8Remove all but the most recent Restore Point on Windows XPAs Java seems to get exploited on a regular basis I advise not using Java if possible but to at least disable java in your web browsersHow do I disable Java in my web browser? - Disable JavaA lot of reading here but if you take the time to read a bit of it you'll see why/how infections and general damage are so easily inflicted on the computer. There is also advice on how to prevent it and keep the system working well. Don't forget about good, solid backups of your data to an external drive that is not connected except when backing up your data. If you leave a backup drive connected and you do get infected it can easily damage, encrypt, delete, or corrupt your backups as well and then you'd lose all data.Nothing is 100% bulletproof but with a little bit of education you can certainly swing things in your favor.How Malware Spreads - How did I get infectedBest Practices for Safe Computing - Prevention of Malware InfectionAvoiding those unwanted free applicationsA close look at how Oracle installs deceptive software with Java updatesIAC / Ask.com toolbarsMalwarebytes Unpacked BlogIf you're not currently using Malwarebytes PRO then you may want to consider purchasing the product which can also help greatly reduce the risk of a future infection. Link to post Share on other sites More sharing options...
TheLee Posted September 9, 2013 Author ID:727704 Share Posted September 9, 2013 The Combofix removal failed to find the command Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted September 9, 2013 Root Admin ID:727705 Share Posted September 9, 2013 Download a new fresh copy to the desktop or the exact same location you had it before and then run the same command to remove it.You can also rename combofix.exe to uninstall.exe and run it and it will uninstall itself. Link to post Share on other sites More sharing options...
TheLee Posted September 10, 2013 Author ID:727849 Share Posted September 10, 2013 There we go, I had to rename it. Even after downloading a fresh copy it wouldn't recognize the first method. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted September 10, 2013 Root Admin ID:727851 Share Posted September 10, 2013 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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