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petronella
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petronella

petronella

Posted
Posted

***NOTE - NO files in any report have been deleted/removed****

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.04.04.07
 
Windows XP Service Pack 3 x86 NTFS (Safe Mode)
Internet Explorer 8.0.6001.18702
Jerry :: JEROME [administrator]
 
7/28/2013 8:26:01 AM
MBAM-log-2013-07-28 (08-50-21).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 287258
Time elapsed: 21 minute(s), 51 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 3
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{D1ECD019-8423-43DE-98D1-7892AF2DA309} (Adware.GameVance) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{D1ECD019-8423-43DE-98D1-7892AF2DA309} (Adware.GameVance) -> No action taken.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EE146ACC-D881-1414-2148-B1D008B47ADB} (PUP.ShopToWin) -> No action taken.
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 3
HKLM\SOFTWARE\Microsoft\Security Center|AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
HKLM\SOFTWARE\Microsoft\Security Center|FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
HKLM\SOFTWARE\Microsoft\Security Center|UpdatesDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 1
C:\Documents and Settings\Jerry.JEROME\My Documents\Downloads\winzip setup (1).exe (PUP.AdBundle) -> No action taken.
 
(end)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
attach.txt
.
==== Installed Programs ======================
.
Adobe Digital Editions
Adobe Flash Player 10 Plugin
Adobe Flash Player 11 ActiveX
Adobe Reader X (10.1.3)
Advanced SystemCare 6
AGEIA PhysX v7.05.06
AiO_Scan_CDA
AiOSoftwareNPI
AMD APP SDK Runtime
AMD Catalyst Install Manager
AMD USB Filter Driver
Asmedia ASM104x USB 3.0 Host Controller Driver
Avira Free Antivirus
BE Downloadable Edition
Bejeweled 2 Deluxe 1.1
BIOScreen
BiosNotice
BufferChm
C6100
c6100_Help
Catalyst Control Center
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-utility
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Compatibility Pack for the 2007 Office system
CP_CalendarTemplates1
cp_OnlineProjectsConfig
CP_Package_Basic1
CP_Panorama1Config
cp_PosterPrintConfig
CueTour
CustomerResearchQFolder
Destinations
DeviceManagementQFolder
Digital Photo Navigator 1.5
DivX Setup
DocProc
DocProcQFolder
DocumentViewer
DocumentViewerQFolder
erLT
eSupportQFolder
EverQuest
Fax_CDA
FullDPAppQFolder
Game Booster 3
Google Chrome
Google Update Helper
HeavyMetal Aero
HeavyMetal Plus
High Definition Audio Driver Package - KB888111
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
HP Customer Participation Program 7.0
HP Document Viewer 7.0
HP Imaging Device Functions 7.0
HP Photosmart Premier Software 6.5
HP Photosmart, Officejet and Deskjet 7.0.A
HP Product Detection
HP Software Update
HP Solution Center 7.0
HPPhotoSmartExpress
HPProductAssistant
InstantShareDevices
InstantShareDevicesMFC
IObit Malware Fighter
Java Auto Updater
Java 6 Update 31
Java 7 Update 5
JavaFX 2.1.1
Legends of Norrath
Logitech SetPoint 5.20
Malwarebytes Anti-Malware version 1.75.0.1300
MarketResearch
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Disc 2
Microsoft Office 2000 Professional
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Mozilla Firefox (3.6.13)
MSXML 6.0 Parser (KB933579)
Neverwinter
NewCopy_CDA
OCR Software by I.R.I.S 7.0
Octoshape add-in for Adobe Flash Player
PanoStandAlone
PhotoGallery
PowerCinema NE for Everio
PowerDirector Express
PowerProducer
ProductContextNPI
RandMap
Readme
REALTEK GbE & FE Ethernet PCI-E NIC Driver
Realtek High Definition Audio Driver
Scan
ScannerCopy
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2647516)
Security Update for Windows Internet Explorer 8 (KB2675157)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2621440)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2641653)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2647518)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982381)
Security Update for Windows XP (KB982665)
SkinsHP1
SlideShow
Smart Defrag 2
SolutionCenter
Sonic_PrimoSDK
Status
Toolbox
TrayApp
Two Worlds
Unload
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Windows (KB971513)
Update for Windows Internet Explorer 8 (KB2598845)
Update for Windows Internet Explorer 8 (KB2632503)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2492386)
Update for Windows XP (KB2641690)
Update for Windows XP (KB951978)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
User's Guides
VC80CRTRedist - 8.0.50727.6195
WeatherBug
WebFldrs XP
WebReg
Windows Essentials Media Codec Pack 4.0 [32-Bit]
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Imaging Component
Windows Internet Explorer 8
Windows Management Framework Core
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
WinRAR 4.20 (32-bit)
Zuma Deluxe 1.0
.
==== End Of File ===========================
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
DDS (Ver_2012-11-20.01) - NTFS_x86 MINIMAL
Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 10.5.1
Run by Jerry at 8:50:50 on 2013-07-28
.
============== Running Processes ================
.
C:\Program Files\IObit\IObit Malware Fighter\IMFsrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\WINDOWS\notepad.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
.
============== Pseudo HJT Report ===============
.
uURLSearchHooks: <No Name>:  - LocalServer32 - <no file>
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - c:\program files\divx\divx plus web player\ie\divxhtml5\DivXHTML5.dll
BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\oracle\javafx 2.1 runtime\bin\ssv.dll
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\oracle\javafx 2.1 runtime\bin\jp2ssv.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - <orphaned>
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRunOnce: [Malwarebytes Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\24.0.1312.57\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\jerry.jerome\application data\mozilla\firefox\profiles\l5ehyuo8.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\documents and settings\jerry.jerome\application data\sony online entertainment\npsoe.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\update\1.3.21.99\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\npjpi170_05.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npwachk.dll
FF - plugin: c:\program files\oracle\javafx 2.1 runtime\bin\plugin2\npjp2.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA}
FF - Ext: Shop to Win 27: {70a82904-3146-7b54-d1d2-81a0dce450cf} - %profile%\extensions\{70a82904-3146-7b54-d1d2-81a0dce450cf}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: DivX Plus Web Player HTML5 <video>: {23fcfd51-4958-4f00-80a3-ae97e717ed8b} - c:\program files\divx\divx plus web player\firefox\DivXHTML5
.
---- FIREFOX POLICIES ----
FF - user.js: browser.cache.memory.capacity - 65536
FF - user.js: browser.chrome.favicons - false
FF - user.js: browser.display.show_image_placeholders - true
FF - user.js: browser.turbo.enabled - true
FF - user.js: browser.urlbar.autocomplete.enabled - true
FF - user.js: browser.urlbar.autofill - true
FF - user.js: browser.xul.error_pages.enabled - true
FF - user.js: content.interrupt.parsing - true
FF - user.js: content.max.tokenizing.time - 2250000
FF - user.js: content.maxtextrun - 8191
FF - user.js: content.notify.backoffcount - 5
FF - user.js: content.notify.interval - 750000
FF - user.js: content.notify.ontimer - true
FF - user.js: content.notify.ontimer - true
FF - user.js: content.switch.threshold - 750000
FF - user.js: network.http.max-connections - 48
FF - user.js: network.http.max-connections-per-server - 16
FF - user.js: network.http.max-persistent-connections-per-proxy - 16
FF - user.js: network.http.max-persistent-connections-per-server - 8
FF - user.js: network.http.pipelining - true
FF - user.js: network.http.pipelining.maxrequests - 8
FF - user.js: network.http.proxy.pipelining - true
FF - user.js: network.http.request.max-start-delay - 0
FF - user.js: nglayout.initialpaint.delay - 0
FF - user.js: plugin.expose_full_path - true
FF - user.js: ui.submenuDelay - 0
.
============= SERVICES / DRIVERS ===============
.
R? AdvancedSystemCareService6;Advanced SystemCare Service 6
R? Ambfilt;Ambfilt
R? AntiVirSchedulerService;Avira Scheduler
R? AntiVirService;Avira Realtime Protection
R? avgntflt;avgntflt
R? avkmgr;avkmgr
R? BIOS;BIOS
R? BS_I2cIo;BS_I2cIo
R? clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86
R? FileMonitor;FileMonitor
R? LBeepKE;LBeepKE
R? MBAMSwissArmy;MBAMSwissArmy
R? RegFilter;RegFilter
R? UrlFilter;UrlFilter
R? WinRM;Windows Remote Management (WS-Management)
R? WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0
S? asmthub3;ASMedia USB3 Hub Service
S? asmtxhci;ASMEDIA XHCI Service
S? IMFservice;IMF Service
S? SmartDefragDriver;SmartDefragDriver
S? usbfilter;AMD USB Filter Driver
.
=============== Created Last 30 ================
.
2013-07-28 14:25:41 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2013-07-28 14:25:40 -------- d-----w- c:\documents and settings\jerry.jerome\application data\Malwarebytes
2013-07-28 14:25:20 -------- d-----w- c:\documents and settings\all users.windows\application data\Malwarebytes
2013-07-28 14:25:15 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-07-22 20:55:57 14776 ----a-w- c:\windows\system32\drivers\SmartDefragDriver.sys
.
==================== Find3M  ====================
.
.
============= FINISH:  8:51:44.48 ===============
 
 

 

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Maniac

Maniac

Posted
Posted

Hello petronella! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.
  • One or more of the identified infections is related to a nasty rootkit component which is difficult to remove. Rootkits and backdoor Trojans are very dangerous because they use advanced techniques (backdoors) as a means of accessing a computer system that bypasses security mechanisms and steal sensitive information which they send back to the hacker. Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. Remote attackers use backdoor Trojans and rootkits as part of an exploit to gain unauthorized access to a computer and take control of it without your knowledge.

    If your computer was used for online banking, has credit card information or other sensitive data on it, you should immediately disconnect from the Internet until your system is cleaned. All passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums from a CLEAN COMPUTER. You should consider them to be compromised. You should change each password by using a different computer and not the infected one. If not, an attacker may get the new passwords and transaction information. If using a router, you need to reset it with a strong logon/password so the malware cannot gain control before connecting again. Banking and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

    Although the rootkit has been identified and may be removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume that because this malware has been removed the computer is now secure. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. The malware may leave so many remnants behind that security tools cannot find them. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, delete the partition, reformat and reinstall the Operating System.

    Please read:

    Should you decide not to follow this advice, we will do our best to help clean the computer of any infections but we cannot guarantee it to be trustworthy or that the removal will be successful. If you wish to proceed, disinfection will require more time and more advanced tools.

    Please let us know how you would like to proceed.

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petronella

petronella

Posted
  • Author
Posted

I hope my husband did not change the bios, we shall see. I know how to change the boot sequence in bios. Ok, I'll have to get to work on it a bit later as I am not at home atm.

 

We will not be reinstalling XP on the box, we will be installing Vista. Not as good as 7 but better than XP. I am glad my husband pulled the Cat6 cord from the back of the computer as soon as he got hit.  Hopefully this will minimize the damage until password resets.

 

Any other information that may assist? Anything special about installing Vista over XP??

 

Your assistance has been appreciated.

 

Petro

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  • Root Admin
AdvancedSetup

AdvancedSetup

Posted
  • Root Admin
Posted

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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