Cannot remove keylogger

champkind · May 8, 2013

Hi. Firstly, I'd like to say thanks in advance. I'll just give whoever's reading this a quick rundown of all I've done up to this point in case it is relevant.

I was checking my current processes in task manager, when I noticed one I did not recognize, "070513jdc.exe". Couldn't kill the process (access denied), and cannot open the properties or open the file location. So I ran a quick scan, which came up with 15 files: 1 Trojan.Agent, 1 Backdoor.Agent.DC, and the rest were the logs from the keylogger (Stolen.Data). I quarantined and removed the aforementioned files, and was prompted to restart, which I did.

Upon restarting, the keylogger was still running, so I did another two scans (Quick and Full) which both came up with one Malware.Trace a registry key. I removed all registry entries that contained the string "070513jdc" using regedit (there were 3, IIRC, possibly 4), and restarted again (I knew it was a long shot since there were bound to be ones that didn't contain the string, but I thought it worth a try, since I was a little frustrated at this point. Probably wasn't, in hindsight). And that's where we are now; I have not made any file changes since restarting other than downloading dds.scr.

DDS.txt:

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16537 BrowserJavaVersion: 10.21.2
Run by HELEN at 0:11:37 on 2013-05-09
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.2.1033.18.8125.5686 [GMT 1:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Program Files (x86)\STMicroelectronics\Accelerometer\InstallFilterService.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Windows\system32\taskhost.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files (x86)\STMicroelectronics\Accelerometer\FF_Protection.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\SearchIndexer.exe
C:\Users\HELEN\AppData\Roaming\070513fdc.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.ask.com/?l=dis&o=102809&gct=hp
uURLSearchHooks: UrlSearchHook Class: {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
mWinlogon: Userinit = userinit.exe,
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
uRun: [skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
uRun: [steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent
uRun: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun
uRun: [sofupdate] C:\Users\HELEN\AppData\Roaming\070513fdc.exe
mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
TCP: NameServer = 192.168.0.1
TCP: Interfaces\{138B0F99-522F-4F63-BBD2-555F8F80AA48} : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{138B0F99-522F-4F63-BBD2-555F8F80AA48}\25F6765627376333632363 : DHCPNameServer = 64.71.255.204 64.71.255.198
TCP: Interfaces\{138B0F99-522F-4F63-BBD2-555F8F80AA48}\25F6765627376333632363F5548545 : DHCPNameServer = 192.168.0.20
TCP: Interfaces\{138B0F99-522F-4F63-BBD2-555F8F80AA48}\E4163747976353 : DHCPNameServer = 192.168.1.1 24.226.1.93 24.226.10.193
TCP: Interfaces\{D137938D-15E7-47D8-8094-C6EFAF9E9401} : DHCPNameServer = 192.168.0.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: intu-tt2012 - {02F985EF-502B-4597-993F-6BF9E004C138} - C:\Program Files (x86)\TurboTax 2012\ic2012pp.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\26.0.1410.64\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe
x64-Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [FreeFallProtection] C:\Program Files (x86)\STMicroelectronics\Accelerometer\FF_Protection.exe
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: intu-tt2012 - {02F985EF-502B-4597-993F-6BF9E004C138} - <orphaned>
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 stdflt;Disk Filter Driver for Accelerometer;C:\Windows\System32\drivers\stdflt.sys [2009-8-23 18792]
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;C:\Windows\System32\drivers\dtsoftbus01.sys [2013-5-8 283200]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2013-1-5 92160]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2010-7-19 202752]
R2 InstallFilterService;FF Install Filter Service;C:\Program Files (x86)\STMicroelectronics\Accelerometer\InstallFilterService.exe [2009-8-23 60928]
R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2013-4-15 3289208]
R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2009-8-23 2320920]
R3 Acceler;Accelerometer Service;C:\Windows\System32\drivers\Acceler.sys [2009-8-23 23912]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2010-4-7 172704]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2009-8-23 56344]
R3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2013-1-5 320040]
R3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\System32\drivers\NETw5s64.sys [2009-8-23 6952960]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 rimspci;rimspci;C:\Windows\System32\drivers\rimspe64.sys [2010-4-7 60416]
S2 risdpcie;risdpcie;C:\Windows\System32\drivers\risdpe64.sys [2010-4-7 80896]
S2 rixdpcie;rixdpcie;C:\Windows\System32\drivers\rixdpe64.sys [2010-4-7 55808]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-2-28 161384]
S3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\drivers\btwl2cap.sys [2010-4-7 35104]
S3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2009-8-23 151936]
S3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2009-8-23 233984]
S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\netw5v64.sys [2009-6-10 5434368]
S3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2009-6-10 187392]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-1-11 59392]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-1-12 1255736]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\System32\drivers\wdcsam64.sys [2008-5-6 14464]
.
=============== Created Last 30 ================
.
2013-05-08 21:53:54 -------- d-----w- C:\Program Files\CCleaner
2013-05-08 15:07:57 -------- d-----w- C:\ProgramData\RELOADED
2013-05-08 13:37:41 -------- d-----w- C:\Program Files (x86)\Paradox Interactive
2013-05-08 13:37:15 77824 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Engine\6\Intel 32\ctor.dll
2013-05-08 13:37:15 32768 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Engine\6\Intel 32\objectps.dll
2013-05-08 13:37:15 225280 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\IScript\iscript.dll
2013-05-08 13:37:15 176128 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Engine\6\Intel 32\iuser.dll
2013-05-08 13:29:26 283200 ----a-w- C:\Windows\System32\drivers\dtsoftbus01.sys
2013-05-08 13:29:22 -------- d-----w- C:\Users\HELEN\AppData\Roaming\DAEMON Tools Lite
2013-05-08 13:29:21 -------- d-----w- C:\Program Files (x86)\DAEMON Tools Lite
2013-05-08 13:28:52 -------- d-----w- C:\ProgramData\DAEMON Tools Lite
2013-05-08 13:27:07 -------- d-----w- C:\ProgramData\DAEMON Tools Ultra
2013-05-07 23:56:43 -------- d-----w- C:\Users\HELEN\AppData\Roaming\Malwarebytes
2013-05-07 23:56:38 -------- d-----w- C:\ProgramData\Malwarebytes
2013-05-07 23:56:37 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2013-05-07 23:56:37 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-05-07 23:56:28 -------- d-----w- C:\Users\HELEN\AppData\Local\Programs
2013-05-07 18:46:10 1324566 ---h--w- C:\Users\HELEN\AppData\Roaming\070513fdc.exe
2013-05-07 10:27:04 9317456 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{2C160479-6A17-4E42-BDD5-89C7E1571155}\mpengine.dll
2013-05-04 18:53:37 -------- d-----w- C:\Program Files (x86)\VideoLAN
2013-05-02 07:01:23 294912 ----a-w- C:\Windows\System32\browserchoice.exe
2013-04-30 20:40:14 -------- d-----w- C:\Program Files (x86)\Common Files\Steam
2013-04-30 20:40:12 -------- d-----w- C:\Program Files (x86)\Steam
2013-04-25 04:45:47 788896 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2013-04-25 04:45:46 866720 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll
2013-04-25 04:45:42 95648 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-04-24 14:16:30 1656680 ----a-w- C:\Windows\System32\drivers\ntfs.sys
2013-04-10 21:07:20 3717632 ----a-w- C:\Windows\System32\mstscax.dll
2013-04-10 21:07:19 3217408 ----a-w- C:\Windows\SysWow64\mstscax.dll
2013-04-10 21:07:17 44032 ----a-w- C:\Windows\System32\tsgqec.dll
2013-04-10 21:07:17 36864 ----a-w- C:\Windows\SysWow64\tsgqec.dll
2013-04-10 21:07:17 158720 ----a-w- C:\Windows\System32\aaclient.dll
2013-04-10 21:07:17 131584 ----a-w- C:\Windows\SysWow64\aaclient.dll
2013-04-10 21:07:06 3153408 ----a-w- C:\Windows\System32\win32k.sys
2013-04-10 21:07:00 223752 ----a-w- C:\Windows\System32\drivers\fvevol.sys
2013-04-10 21:06:54 5550424 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-04-10 21:06:50 3913560 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-04-10 21:06:49 3968856 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-04-10 21:06:47 6656 ----a-w- C:\Windows\SysWow64\apisetschema.dll
2013-04-10 21:06:47 43520 ----a-w- C:\Windows\System32\csrsrv.dll
2013-04-10 21:06:47 112640 ----a-w- C:\Windows\System32\smss.exe
.
==================== Find3M ====================
.
2013-05-02 06:06:08 278800 ------w- C:\Windows\System32\MpSigStub.exe
2013-02-21 10:30:16 1766912 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-02-21 10:29:39 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-02-21 10:29:37 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-02-21 10:29:37 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-02-21 10:15:07 2240512 ----a-w- C:\Windows\System32\wininet.dll
2013-02-21 10:14:09 3958784 ----a-w- C:\Windows\System32\jscript9.dll
2013-02-21 10:14:05 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-02-21 10:14:05 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-02-19 12:01:03 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-02-19 11:42:14 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-02-19 11:10:53 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-02-19 10:51:18 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2013-02-12 05:45:24 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll
2013-02-12 05:45:22 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll
2013-02-12 05:45:22 308736 ----a-w- C:\Windows\apppatch\AppPatch64\AcGenral.dll
2013-02-12 05:45:22 111104 ----a-w- C:\Windows\apppatch\AppPatch64\acspecfc.dll
2013-02-12 04:48:31 474112 ----a-w- C:\Windows\apppatch\AcSpecfc.dll
2013-02-12 04:48:26 2176512 ----a-w- C:\Windows\apppatch\AcGenral.dll
2013-02-12 04:12:05 19968 ----a-w- C:\Windows\System32\drivers\usb8023.sys
.
============= FINISH: 0:11:44.67 ===============

Attach.txt:

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 04/01/2013 11:17:41 PM
System Uptime: 08/05/2013 11:22:49 PM (1 hours ago)
.
Motherboard: Dell Inc. | | 0205rn
Processor: Intel® Core™ i7 CPU Q 840 @ 1.87GHz | CPU 1 | 1867/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 596 GiB total, 542.943 GiB free.
D: is CDROM ()
F: is CDROM (CDFS)
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP60: 12/04/2013 1:00:55 PM - Windows Update
RP61: 16/04/2013 12:25:59 PM - Windows Update
RP62: 19/04/2013 12:48:57 PM - Windows Update
RP63: 23/04/2013 12:49:25 PM - Windows Update
RP64: 25/04/2013 5:45:16 AM - Installed Java 7 Update 21
RP66: 25/04/2013 4:01:54 PM - Windows Modules Installer
RP67: 30/04/2013 1:10:10 PM - Windows Update
RP68: 30/04/2013 9:39:57 PM - Installed Steam
RP69: 02/05/2013 8:01:10 AM - Windows Update
RP70: 07/05/2013 11:26:37 AM - Windows Update
RP71: 08/05/2013 2:29:27 PM - Device Driver Package Install: DT Soft Ltd System devices
RP72: 08/05/2013 2:37:33 PM - Installed Victoria 2
RP73: 08/05/2013 2:40:21 PM - Installed Microsoft Visual C++ 2005 Redistributable
RP74: 08/05/2013 2:41:35 PM - Installed DirectX
.
==== Installed Programs ======================
.
Accelerometer
Adobe Reader XI (11.0.02)
Advanced Audio FX Engine
Arena 14.00.00000
Ask Toolbar
ATI AVIVO64 Codecs
ATI Catalyst Install Manager
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCleaner
DAEMON Tools Lite
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell Touchpad
Dell Webcam Central
Google Chrome
Google Update Helper
IDT Audio
Intel® Graphics Media Accelerator Driver
Intel® Management Engine Components
Java 7 Update 21
Java Auto Updater
Live! Cam Avatar Creator
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Quickset64
Realtek High Definition Audio Driver
RICOH Media Driver ver.2.07.01.04
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition
Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition
Skype Click to Call
Skype™ 6.3
Steam
TurboTax 2012
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Victoria 2
VLC media player 2.0.6
WIDCOMM Bluetooth Software
Windows Driver Package - ITE Tech.Inc. (itecir) HIDClass (05/01/2009 5.1.0000.1)
WinRAR 4.20 (64-bit)
.
==== Event Viewer Messages From Past Week ========
.
08/05/2013 11:23:18 PM, Error: Service Control Manager [7000] - The rixdpcie service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
08/05/2013 11:23:18 PM, Error: Service Control Manager [7000] - The risdpcie service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
08/05/2013 11:23:18 PM, Error: Service Control Manager [7000] - The rimspci service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
07/05/2013 9:36:06 PM, Error: ACPI [13] - : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.
04/05/2013 2:10:01 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000039, 0x000000000000000d, 0x0000000000000000, 0xfffff800039fe4ca). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 050413-18298-01.
.
==== End Of File ===========================

Thanks again, if there's anything else you need from me, please ask. I'll be refreshing the thread every 5 minutes or so; don't particularly want to log in to my email with the keylogger still running.

MrCharlie · May 9, 2013

Welcome to the forum....Please don't put the logs in quotes or code, they're too hard to read.

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes)

P2P Warning:

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.
Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

MrC

Note:

Please read all of my instructions completely including these.

Make sure you're subscribed to this topic:

Click on the

Follow This Topic Button

(at the top right of this page), make sure that the

Receive notification

box is checked and that it is set to

Instantly

Removing malware can be unpredictable

...things can go very wrong!

Backup

any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>Please stick with me until I give you the "all clear" and

Please don't waste my time by leaving before that

.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

champkind · May 9, 2013

Thanks for the response! My apologies about the quotes, I incorrectly assumed it would make it easier to read.

The software you linked killed the keylogger process even before I had accepted the EULA agreement. Just thought I should note that I didn't actively remove anything.

Here is the Rogue Killer report:

RogueKiller V8.5.4 _x64_ [Mar 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : HELEN [Admin rights]

Mode : Scan -- Date : 05/09/2013 01:10:39

| ARK || FAK || MBR |

¤¤¤ Bad processes : 1 ¤¤¤

[sUSP PATH] 070513fdc.exe -- C:\Users\HELEN\AppData\Roaming\070513fdc.exe [-] -> KILLED [TermProc]

¤¤¤ Registry Entries : 4 ¤¤¤

[RUN][sUSP PATH] HKCU\[...]\Run : sofupdate (C:\Users\HELEN\AppData\Roaming\070513fdc.exe) [-] -> FOUND

[RUN][sUSP PATH] HKUS\S-1-5-21-2747743748-1062559249-1395562895-1004[...]\Run : sofupdate (C:\Users\HELEN\AppData\Roaming\070513fdc.exe) [-] -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: TOSHIBA MK6476GSX ATA Device +++++

--- User ---

[MBR] 88cb8fbc1538a4c83326b57fd3d2272c

[bSP] 332b1f86341ff74dd448e20ab146b02b : Windows 7/8 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 356 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 731136 | Size: 610122 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[1]_S_05092013_02d0110.txt >>

RKreport[1]_S_05092013_02d0110.txt

MrCharlie · May 9, 2013

Run RogueKiller again and click Scan

When the scan completes > click on the Registry tab

Put a check next to all of these and uncheck the rest: (if found)

[RUN][sUSP PATH] HKCU\[...]\Run : sofupdate (C:\Users\HELEN\AppData\Roaming\070513fdc.exe) [-] -> FOUND
[RUN][sUSP PATH] HKUS\S-1-5-21-2747743748-1062559249-1395562895-1004[...]\Run : sofupdate (C:\Users\HELEN\AppData\Roaming\070513fdc.exe) [-] -> FOUND

Now click Delete on the right hand column under Options

-------------

Next click on the Processes tab and put a check next to these and uncheck the rest. (if found)

[sUSP PATH] 070513fdc.exe -- C:\Users\HELEN\AppData\Roaming\070513fdc.exe [-] -> KILLED [TermProc]

Now click Delete on the right hand column under Options

-------------

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingc...to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

champkind · May 9, 2013

I deleted the files with RogueKiller and ran ComboFix

Here is the ComboFix log:

ComboFix 13-05-08.02 - HELEN 09/05/2013 1:39.1.8 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.2.1033.18.8125.6248 [GMT 1:00]

Running from: c:\users\HELEN\Desktop\ComboFix.exe

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\users\HELEN\AppData\Roaming\070513fdc.exe

c:\users\HELEN\Documents\~WRL0003.tmp

c:\users\HELEN\Documents\~WRL0005.tmp

c:\users\HELEN\Documents\~WRL1777.tmp

c:\users\HELEN\Documents\~WRL1828.tmp

c:\users\HELEN\Documents\~WRL3394.tmp

.

((((((((((((((((((((((((( Files Created from 2013-04-09 to 2013-05-09 )))))))))))))))))))))))))))))))

.

2013-05-09 00:42 . 2013-05-09 00:42 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-05-09 00:04 . 2013-05-09 00:04 76232 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{2C160479-6A17-4E42-BDD5-89C7E1571155}\offreg.dll

2013-05-08 21:53 . 2013-05-08 21:54 -------- d-----w- c:\program files\CCleaner

2013-05-08 15:07 . 2013-05-08 15:07 -------- d-----w- c:\programdata\RELOADED

2013-05-08 13:37 . 2013-05-08 15:00 -------- d-----w- c:\program files (x86)\Paradox Interactive

2013-05-08 13:37 . 2001-09-05 03:18 77824 ----a-w- c:\program files (x86)\Common Files\InstallShield\Engine\6\Intel 32\ctor.dll

2013-05-08 13:37 . 2001-09-05 03:18 225280 ----a-w- c:\program files (x86)\Common Files\InstallShield\IScript\iscript.dll

2013-05-08 13:37 . 2001-09-05 03:14 176128 ----a-w- c:\program files (x86)\Common Files\InstallShield\Engine\6\Intel 32\iuser.dll

2013-05-08 13:37 . 2001-09-05 03:13 32768 ----a-w- c:\program files (x86)\Common Files\InstallShield\Engine\6\Intel 32\objectps.dll

2013-05-08 13:29 . 2013-05-08 13:29 283200 ----a-w- c:\windows\system32\drivers\dtsoftbus01.sys

2013-05-08 13:29 . 2013-05-08 13:36 -------- d-----w- c:\users\HELEN\AppData\Roaming\DAEMON Tools Lite

2013-05-08 13:29 . 2013-05-08 13:29 -------- d-----w- c:\program files (x86)\DAEMON Tools Lite

2013-05-08 13:28 . 2013-05-08 13:36 -------- d-----w- c:\programdata\DAEMON Tools Lite

2013-05-08 13:27 . 2013-05-08 13:27 -------- d-----w- c:\programdata\DAEMON Tools Ultra

2013-05-08 13:26 . 2013-05-08 13:26 -------- d-----w- c:\program files\WinRAR

2013-05-07 23:56 . 2013-05-07 23:56 -------- d-----w- c:\users\HELEN\AppData\Roaming\Malwarebytes

2013-05-07 23:56 . 2013-05-07 23:56 -------- d-----w- c:\programdata\Malwarebytes

2013-05-07 23:56 . 2013-05-07 23:56 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware

2013-05-07 23:56 . 2013-04-04 13:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-05-07 23:56 . 2013-05-07 23:56 -------- d-----w- c:\users\HELEN\AppData\Local\Programs

2013-05-07 10:27 . 2013-04-10 03:46 9317456 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{2C160479-6A17-4E42-BDD5-89C7E1571155}\mpengine.dll

2013-05-04 18:55 . 2013-05-06 05:16 -------- d-----w- c:\users\HELEN\AppData\Roaming\vlc

2013-05-04 18:53 . 2013-05-04 18:53 -------- d-----w- c:\program files (x86)\VideoLAN

2013-05-02 07:01 . 2010-02-23 08:16 294912 ----a-w- c:\windows\system32\browserchoice.exe

2013-04-30 20:40 . 2013-04-30 20:52 -------- d-----w- c:\program files (x86)\Common Files\Steam

2013-04-30 20:40 . 2013-05-08 22:23 -------- d-----w- c:\program files (x86)\Steam

2013-04-25 04:45 . 2013-04-25 04:45 -------- d-----w- c:\program files (x86)\Common Files\Java

2013-04-25 04:45 . 2013-04-25 04:45 788896 ----a-w- c:\windows\SysWow64\deployJava1.dll

2013-04-25 04:45 . 2013-04-25 04:45 866720 ----a-w- c:\windows\SysWow64\npDeployJava1.dll

2013-04-25 04:45 . 2013-04-25 04:45 95648 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll

2013-04-25 04:45 . 2013-04-25 04:45 -------- d-----w- c:\program files (x86)\Java

2013-04-25 04:43 . 2013-04-25 04:43 -------- d-----w- c:\programdata\McAfee

2013-04-24 14:16 . 2013-04-12 14:45 1656680 ----a-w- c:\windows\system32\drivers\ntfs.sys

2013-04-10 21:07 . 2013-02-15 06:06 3717632 ----a-w- c:\windows\system32\mstscax.dll

2013-04-10 21:07 . 2013-02-15 04:37 3217408 ----a-w- c:\windows\SysWow64\mstscax.dll

2013-04-10 21:07 . 2013-02-15 06:08 44032 ----a-w- c:\windows\system32\tsgqec.dll

2013-04-10 21:07 . 2013-02-15 06:02 158720 ----a-w- c:\windows\system32\aaclient.dll

2013-04-10 21:07 . 2013-02-15 04:34 131584 ----a-w- c:\windows\SysWow64\aaclient.dll

2013-04-10 21:07 . 2013-02-15 03:25 36864 ----a-w- c:\windows\SysWow64\tsgqec.dll

2013-04-10 21:07 . 2013-03-01 03:36 3153408 ----a-w- c:\windows\system32\win32k.sys

2013-04-10 21:07 . 2013-01-24 06:01 223752 ----a-w- c:\windows\system32\drivers\fvevol.sys

2013-04-10 21:06 . 2013-03-19 06:04 5550424 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-04-10 21:06 . 2013-03-19 05:04 3913560 ----a-w- c:\windows\SysWow64\ntoskrnl.exe

2013-04-10 21:06 . 2013-03-19 05:04 3968856 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe

2013-04-10 21:06 . 2013-03-19 05:46 43520 ----a-w- c:\windows\system32\csrsrv.dll

2013-04-10 21:06 . 2013-03-19 04:47 6656 ----a-w- c:\windows\SysWow64\apisetschema.dll

2013-04-10 21:06 . 2013-03-19 03:06 112640 ----a-w- c:\windows\system32\smss.exe

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-05-02 06:06 . 2013-01-08 15:47 278800 ------w- c:\windows\system32\MpSigStub.exe

2013-04-11 11:43 . 2013-01-11 01:01 72702784 ----a-w- c:\windows\system32\MRT.exe

2013-04-02 11:34 . 2013-04-02 11:34 73728 ----a-w- c:\windows\SysWow64\SetIEInstalledDate.exe

2013-04-02 11:34 . 2013-04-02 11:34 719360 ----a-w- c:\windows\SysWow64\mshtmlmedia.dll

2013-04-02 11:34 . 2013-04-02 11:34 61952 ----a-w- c:\windows\SysWow64\tdc.ocx

2013-04-02 11:34 . 2013-04-02 11:34 523264 ----a-w- c:\windows\SysWow64\vbscript.dll

2013-04-02 11:34 . 2013-04-02 11:34 48640 ----a-w- c:\windows\SysWow64\mshtmler.dll

2013-04-02 11:34 . 2013-04-02 11:34 38400 ----a-w- c:\windows\SysWow64\imgutil.dll

2013-04-02 11:34 . 2013-04-02 11:34 361984 ----a-w- c:\windows\SysWow64\html.iec

2013-04-02 11:34 . 2013-04-02 11:34 23040 ----a-w- c:\windows\SysWow64\licmgr10.dll

2013-04-02 11:34 . 2013-04-02 11:34 226304 ----a-w- c:\windows\system32\elshyph.dll

2013-04-02 11:34 . 2013-04-02 11:34 185344 ----a-w- c:\windows\SysWow64\elshyph.dll

2013-04-02 11:34 . 2013-04-02 11:34 158720 ----a-w- c:\windows\SysWow64\msls31.dll

2013-04-02 11:34 . 2013-04-02 11:34 150528 ----a-w- c:\windows\SysWow64\iexpress.exe

2013-04-02 11:34 . 2013-04-02 11:34 1441280 ----a-w- c:\windows\SysWow64\inetcpl.cpl

2013-04-02 11:34 . 2013-04-02 11:34 138752 ----a-w- c:\windows\SysWow64\wextract.exe

2013-04-02 11:34 . 2013-04-02 11:34 137216 ----a-w- c:\windows\SysWow64\ieUnatt.exe

2013-04-02 11:34 . 2013-04-02 11:34 12800 ----a-w- c:\windows\SysWow64\mshta.exe

2013-04-02 11:34 . 2013-04-02 11:34 110592 ----a-w- c:\windows\SysWow64\IEAdvpack.dll

2013-04-02 11:34 . 2013-04-02 11:34 1054720 ----a-w- c:\windows\system32\MsSpellCheckingFacility.exe

2013-04-02 11:34 . 2013-04-02 11:34 97280 ----a-w- c:\windows\system32\mshtmled.dll

2013-04-02 11:34 . 2013-04-02 11:34 92160 ----a-w- c:\windows\system32\SetIEInstalledDate.exe

2013-04-02 11:34 . 2013-04-02 11:34 905728 ----a-w- c:\windows\system32\mshtmlmedia.dll

2013-04-02 11:34 . 2013-04-02 11:34 81408 ----a-w- c:\windows\system32\icardie.dll

2013-04-02 11:34 . 2013-04-02 11:34 77312 ----a-w- c:\windows\system32\tdc.ocx

2013-04-02 11:34 . 2013-04-02 11:34 762368 ----a-w- c:\windows\system32\ieapfltr.dll

2013-04-02 11:34 . 2013-04-02 11:34 62976 ----a-w- c:\windows\system32\pngfilt.dll

2013-04-02 11:34 . 2013-04-02 11:34 599552 ----a-w- c:\windows\system32\vbscript.dll

2013-04-02 11:34 . 2013-04-02 11:34 52224 ----a-w- c:\windows\system32\msfeedsbs.dll

2013-04-02 11:34 . 2013-04-02 11:34 51200 ----a-w- c:\windows\system32\imgutil.dll

2013-04-02 11:34 . 2013-04-02 11:34 48640 ----a-w- c:\windows\system32\mshtmler.dll

2013-04-02 11:34 . 2013-04-02 11:34 452096 ----a-w- c:\windows\system32\dxtmsft.dll

2013-04-02 11:34 . 2013-04-02 11:34 441856 ----a-w- c:\windows\system32\html.iec

2013-04-02 11:34 . 2013-04-02 11:34 281600 ----a-w- c:\windows\system32\dxtrans.dll

2013-04-02 11:34 . 2013-04-02 11:34 27648 ----a-w- c:\windows\system32\licmgr10.dll

2013-04-02 11:34 . 2013-04-02 11:34 270848 ----a-w- c:\windows\system32\iedkcs32.dll

2013-04-02 11:34 . 2013-04-02 11:34 247296 ----a-w- c:\windows\system32\webcheck.dll

2013-04-02 11:34 . 2013-04-02 11:34 235008 ----a-w- c:\windows\system32\url.dll

2013-04-02 11:34 . 2013-04-02 11:34 216064 ----a-w- c:\windows\system32\msls31.dll

2013-04-02 11:34 . 2013-04-02 11:34 197120 ----a-w- c:\windows\system32\msrating.dll

2013-04-02 11:34 . 2013-04-02 11:34 173568 ----a-w- c:\windows\system32\ieUnatt.exe

2013-04-02 11:34 . 2013-04-02 11:34 167424 ----a-w- c:\windows\system32\iexpress.exe

2013-04-02 11:34 . 2013-04-02 11:34 1509376 ----a-w- c:\windows\system32\inetcpl.cpl

2013-04-02 11:34 . 2013-04-02 11:34 149504 ----a-w- c:\windows\system32\occache.dll

2013-04-02 11:34 . 2013-04-02 11:34 144896 ----a-w- c:\windows\system32\wextract.exe

2013-04-02 11:34 . 2013-04-02 11:34 1400416 ----a-w- c:\windows\system32\ieapfltr.dat

2013-04-02 11:34 . 2013-04-02 11:34 13824 ----a-w- c:\windows\system32\mshta.exe

2013-04-02 11:34 . 2013-04-02 11:34 136192 ----a-w- c:\windows\system32\iepeers.dll

2013-04-02 11:34 . 2013-04-02 11:34 135680 ----a-w- c:\windows\system32\IEAdvpack.dll

2013-04-02 11:34 . 2013-04-02 11:34 12800 ----a-w- c:\windows\system32\msfeedssync.exe

2013-04-02 11:34 . 2013-04-02 11:34 102912 ----a-w- c:\windows\system32\inseng.dll

2013-02-12 05:45 . 2013-03-13 19:25 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll

2013-02-12 05:45 . 2013-03-13 19:25 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll

2013-02-12 05:45 . 2013-03-13 19:25 308736 ----a-w- c:\windows\apppatch\AppPatch64\AcGenral.dll

2013-02-12 05:45 . 2013-03-13 19:25 111104 ----a-w- c:\windows\apppatch\AppPatch64\acspecfc.dll

2013-02-12 04:48 . 2013-03-13 19:25 474112 ----a-w- c:\windows\apppatch\AcSpecfc.dll

2013-02-12 04:48 . 2013-03-13 19:25 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll

2013-02-12 04:12 . 2013-03-20 23:46 19968 ----a-w- c:\windows\system32\drivers\usb8023.sys

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]

"{00000000-6E41-4FD3-8538-502F5495E5FC}"= "c:\program files (x86)\Ask.com\GenericAskToolbar.dll" [2013-01-24 1521800]

.

[HKEY_CLASSES_ROOT\clsid\{00000000-6e41-4fd3-8538-502f5495e5fc}]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}]

2013-01-24 19:18 1521800 ----a-w- c:\program files (x86)\Ask.com\GenericAskToolbar.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar]

"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files (x86)\Ask.com\GenericAskToolbar.dll" [2013-01-24 1521800]

.

[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]

[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]

[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]

[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Skype"="c:\program files (x86)\Skype\Phone\Skype.exe" [2013-02-28 18642024]

"Steam"="c:\program files (x86)\Steam\Steam.exe" [2013-04-19 1631144]

"DAEMON Tools Lite"="c:\program files (x86)\DAEMON Tools Lite\DTLite.exe" [2013-03-14 3672640]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"Dell Webcam Central"="c:\program files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" [2009-06-24 409744]

"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-01-22 98304]

"ApnUpdater"="c:\program files (x86)\Ask.com\Updater\Updater.exe" [2013-01-24 1646216]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-18 946352]

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2009-7-1 1079584]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 rimspci;rimspci;c:\windows\system32\DRIVERS\rimspe64.sys [2009-07-02 60416]

R2 risdpcie;risdpcie;c:\windows\system32\DRIVERS\risdpe64.sys [2009-07-01 80896]

R2 rixdpcie;rixdpcie;c:\windows\system32\DRIVERS\rixdpe64.sys [2009-07-04 55808]

R2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2013-04-15 3289208]

R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2013-02-28 161384]

R3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\DRIVERS\btwl2cap.sys [2009-07-03 35104]

R3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys [2009-10-26 151936]

R3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2009-09-26 233984]

R3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\netw5v64.sys [2009-06-10 5434368]

R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2009-06-10 187392]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2013-01-12 1255736]

R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam64.sys [2008-05-06 14464]

S0 stdflt;Disk Filter Driver for Accelerometer;c:\windows\system32\DRIVERS\stdflt.sys [2009-07-23 18792]

S1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\DRIVERS\dtsoftbus01.sys [2013-05-08 283200]

S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSr64.exe [2009-03-31 92160]

S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2010-01-22 202752]

S2 InstallFilterService;FF Install Filter Service;c:\program files (x86)\STMicroelectronics\Accelerometer\InstallFilterService.exe [2009-06-23 60928]

S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2009-10-01 2320920]

S3 Acceler;Accelerometer Service;c:\windows\system32\DRIVERS\Acceler.sys [2009-07-23 23912]

S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys [2009-06-15 172704]

S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [2009-09-17 56344]

S3 k57nd60a;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60a.sys [2009-08-20 320040]

S3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;c:\windows\system32\DRIVERS\NETw5s64.sys [2009-09-15 6952960]

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]

2013-04-11 11:41 1642448 ----a-w- c:\program files (x86)\Google\Chrome\Application\26.0.1410.64\Installer\chrmstp.exe

.

Contents of the 'Scheduled Tasks' folder

.

2013-05-08 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-01-08 17:47]

.

2013-05-09 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-01-08 17:47]

.

--------- X64 Entries -----------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2009-06-29 444416]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-11-04 166424]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-11-04 390168]

"Persistence"="c:\windows\system32\igfxpers.exe" [2009-11-04 408600]

"FreeFallProtection"="c:\program files (x86)\STMicroelectronics\Accelerometer\FF_Protection.exe" [2009-07-22 2384896]

"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-08-31 8095776]

.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - LocalService

FontCache

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

uStart Page = hxxp://www.ask.com/?l=dis&o=102809&gct=hp

mLocal Page = c:\windows\SysWOW64\blank.htm

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105

TCP: DhcpNameServer = 192.168.0.1

Handler: intu-tt2012 - {02F985EF-502B-4597-993F-6BF9E004C138} - c:\program files (x86)\TurboTax 2012\ic2012pp.dll

.

- - - - ORPHANS REMOVED - - - -

.

Wow6432Node-HKLM-Run-<NO NAME> - (no file)

HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-05-09 01:44:39

ComboFix-quarantined-files.txt 2013-05-09 00:44

.

Pre-Run: 584,544,063,488 bytes free

Post-Run: 584,720,711,680 bytes free

.

- - End Of File - - C3463621D1BC2C4C8ADF7728E2D3248F

MrCharlie · May 9, 2013

Looks Good, seems to be gone.

Lets check for any adware:

Please download AdwCleaner from here and save it on your Desktop.

AdwCleaner is a reliable removal tool for Adware, Foistware, toolbars and potentially unwanted programs.
AdwCleaner is a tool that deletes :
· Adwares (software ads)
· PUP/LPI (Potentially Undesirable Program)
· Toolbars
· Hijacker (Hijack of the browser's homepage)
It works with a Search and Deletion method. It can be easily uninstalled using the "Uninstall" mode.

Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
Now click on the Search tab.
Please post the contents of the log-file created in your next post.

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Note:

Please look over what was found......especially any folders, we're going to permanently delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.

If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it.

Please note that Antivir Webguard uses ASK Toolbar as part of its web security. If you remove ASK by using Adwcleaner, Antivir Webguard will no longer work properly. Therefore, if you use this program please use the instructions below to access the options screen where you should enable /DisableAskDetections before using AdwCleaner.
You can click on the question mark (?) in the upper left corner of the program and then click on Options. You will then be presented with a dialog where you can disable various detections. These options are described below:
/DisableAskDetection - This option disables Ask Toolbar detection.

MrC

champkind · May 9, 2013

# AdwCleaner v2.300 - Logfile created 05/09/2013 at 02:11:27

# Updated 28/04/2013 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : HELEN - HELEN-PC

# Boot Mode : Normal

# Running from : C:\Users\HELEN\Desktop\adwcleaner.exe

# Option [search]

***** [services] *****

***** [Files / Folders] *****

Folder Found : C:\Program Files (x86)\Ask.com

Folder Found : C:\Users\HELEN\AppData\Local\APN

Folder Found : C:\Users\HELEN\AppData\LocalLow\AskToolbar

Folder Found : C:\Windows\Installer\{86D4B82A-ABED-442A-BE86-96357B70F4FE}

***** [Registry] *****

Key Found : HKCU\Software\APN

Key Found : HKCU\Software\AppDataLow\Software\AskToolbar

Key Found : HKCU\Software\Ask.com

Key Found : HKCU\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}

Key Found : HKLM\Software\APN

Key Found : HKLM\Software\AskToolbar

Key Found : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}

Key Found : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL

Key Found : HKLM\Software\Classes\Installer\Features\A28B4D68DEBAA244EB686953B7074FEF

Key Found : HKLM\Software\Classes\Installer\Products\A28B4D68DEBAA244EB686953B7074FEF

Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}

Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}

Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}

Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}

Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}

Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}

Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}

Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A-ABED-442A-BE86-96357B70F4FE}

Key Found : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}

Key Found : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}

Key Found : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF

Value Found : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{00000000-6E41-4FD3-8538-502F5495E5FC}]

Value Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [ApnUpdater]

Value Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{D4027C7F-154A-4066-A1AD-4243D8127440}]

***** [internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16537

[HKCU\Software\Microsoft\Internet Explorer\Main - Start Page] = hxxp://www.ask.com/?l=dis&o=102809&gct=hp

-\\ Google Chrome v26.0.1410.64

File : C:\Users\HELEN\AppData\Local\Google\Chrome\User Data\Default\Preferences

Found [l.2299] : homepage = "hxxp://www.ask.com/?l=dis&o=102809cr&gct=hp",

*************************

AdwCleaner[R1].txt - [3225 octets] - [09/05/2013 02:11:27]

########## EOF - C:\AdwCleaner[R1].txt - [3285 octets] ##########

MrCharlie · May 9, 2013

Some adware found....lets clear it out.....

Please re-run AdwCleaner
Click on Delete button.
Confirm each time with OK if asked.
Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

Then......

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt.
Please Post the contents of that document.
Do Not Attach It!!!

MrC

champkind · May 9, 2013

Here is the contents of the AdwCleaner logfile:

# AdwCleaner v2.300 - Logfile created 05/09/2013 at 02:25:55

# Updated 28/04/2013 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : HELEN - HELEN-PC

# Boot Mode : Normal

# Running from : C:\Users\HELEN\Desktop\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

Folder Deleted : C:\Program Files (x86)\Ask.com

Folder Deleted : C:\Users\HELEN\AppData\Local\APN

Folder Deleted : C:\Users\HELEN\AppData\LocalLow\AskToolbar

Folder Deleted : C:\Windows\Installer\{86D4B82A-ABED-442A-BE86-96357B70F4FE}

***** [Registry] *****

Key Deleted : HKCU\Software\APN

Key Deleted : HKCU\Software\AppDataLow\Software\AskToolbar

Key Deleted : HKCU\Software\Ask.com

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}

Key Deleted : HKLM\Software\APN

Key Deleted : HKLM\Software\AskToolbar

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL

Key Deleted : HKLM\Software\Classes\Installer\Features\A28B4D68DEBAA244EB686953B7074FEF

Key Deleted : HKLM\Software\Classes\Installer\Products\A28B4D68DEBAA244EB686953B7074FEF

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A-ABED-442A-BE86-96357B70F4FE}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{00000000-6E41-4FD3-8538-502F5495E5FC}]

Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [ApnUpdater]

Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{D4027C7F-154A-4066-A1AD-4243D8127440}]

***** [internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16537

Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Start Page] = hxxp://www.ask.com/?l=dis&o=102809&gct=hp --> hxxp://www.google.com

-\\ Google Chrome v26.0.1410.64

File : C:\Users\HELEN\AppData\Local\Google\Chrome\User Data\Default\Preferences

Deleted [l.2299] : homepage = "hxxp://www.ask.com/?l=dis&o=102809cr&gct=hp",

*************************

AdwCleaner[R1].txt - [3346 octets] - [09/05/2013 02:11:27]

AdwCleaner[R2].txt - [3406 octets] - [09/05/2013 02:12:02]

AdwCleaner[s1].txt - [3442 octets] - [09/05/2013 02:25:55]

########## EOF - C:\AdwCleaner[s1].txt - [3502 octets] ##########

And for SecurityCheck:

Results of screen317's Security Check version 0.99.63

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

WMI entry may not exist for antivirus; attempting automatic update.

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.75.0.1300

Java 7 Update 21

Adobe Reader XI

Google Chrome 26.0.1410.43

Google Chrome 26.0.1410.64

````````Process Check: objlist.exe by Laurent````````

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 2%

````````````````````End of Log``````````````````````

MrCharlie · May 9, 2013

How is it??? MrC

champkind · May 9, 2013

Everything seems fine, but you would know better than I.

Thanks for all your help!

MrCharlie · May 9, 2013

It looks OK....just get this:

Google Chrome 26.0.1410.43 <-----OLD

Google Chrome 26.0.1410.64 <-----OK

You have old versions of Google Chrome on the system.

Please download and run OldChromeRemover.

@Windows Vista/Windows 7-8 users must use “Run As Administrator.”

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

If you used DeFogger to disable your CD Emulation drivers, please re-enable them.

-------------------------------

Please download OTL from one of the links below: (you may already have OTL on the system)

http://oldtimer.geekstogo.com/OTL.exe

http://oldtimer.geekstogo.com/OTL.com

http://www.itxassoci...T-Tools/OTL.exe

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

Maurice Naggar · May 9, 2013

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Cannot remove keylogger

Recommended Posts

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Recently Browsing 0 members

Important Information