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My version of Google Chrome seems to have been hi-jacked and every time I start it up I get www2.delta-search.com instead of my home page - when I check the settings my correct homepage is there and if I click on home it does take me to my homepage. I have googled for information about this delta-search and it seems that it is an invasive malware: www2.delta-search.com is categorized as a browser hijacker as similar as www1.delta-search.com hijacker which can perform many corrupted actions on the infected computer, it includes: downloading other malicious programs, creating a backdoor in your PC security and creating advertisements. Being as a redirect virus, it is very disturbing and will continuously redirect your web searches to some fake web sites. It aims to hijack web browsers such as Safari, IE, FireFox, Chrome, modify the DNS and redirect search results in Google, Yahoo and Bing to a multiple undesirable websites.

If this is the case can you please tell me why Malwarebytes does not find it? I have found various instructions for manual removal but have still not managed to get rid of it. To my mind that is what I paid for Malwarebytes for so it should remove this automatically but it does not.

I have followed your instructions in the topic 'I'm infected - What do I do now?' and the two files I created are attached below:

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UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

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DDS (Ver_2012-11-20.01)

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Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 26/04/2012 15:28:35

System Uptime: 07/05/2013 08:36:01 (5 hours ago)

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Motherboard: ASUSTeK Computer INC. | | P8Z68-V LX

Processor: Intel® Core i5-2300 CPU @ 2.80GHz | LGA1155 | 2801/100mhz

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==== Disk Partitions =========================

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C: is FIXED (NTFS) - 466 GiB total, 380.391 GiB free.

D: is FIXED (NTFS) - 932 GiB total, 820.107 GiB free.

E: is CDROM ()

H: is FIXED (FAT32) - 466 GiB total, 27.169 GiB free.

I: is Removable

J: is Removable

K: is Removable

L: is Removable

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==== Disabled Device Manager Items =============

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==== System Restore Points ===================

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RP177: 01/05/2013 15:53:09 - Installed AVG PC TuneUp

RP178: 02/05/2013 08:38:34 - Removed AVG PC TuneUp

RP179: 02/05/2013 08:41:28 - Removed AVG PC TuneUp Language Pack (en-US)

RP180: 02/05/2013 16:54:19 - Wunderlist

RP181: 03/05/2013 12:00:33 - Windows Backup

RP182: 03/05/2013 14:39:56 - Windows Update

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==== Installed Programs ======================

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Adobe Acrobat 9 Standard

Adobe Acrobat 9.5.4 - CPSID_83708

Adobe AIR

Adobe Digital Editions 2.0

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader X (10.1.6)

Android SDK Tools

Apple Application Support

Apple Software Update

Asmedia ASM104x USB 3.0 Host Controller Driver

Audacity 2.0.2

AVG 2013

Bonjour

BRAdmin Professional 3

CDMenuPro V6

CutePDF Writer 2.8

DefaultTab

Definition Update for Microsoft Office 2010 (KB982726) 64-Bit Edition

Dropbox

eFax Messenger

Express Scribe

Facebook Messenger 2.1.4814.0

FileZilla Client 3.6.0.2

Free M4a to MP3 Converter 7.2

Free YouTube to MP3 Converter Studio 7.3

Google Chrome

GuardedID

HTC BMP USB Driver

HTC Driver Installer

iCloud

Intel® Processor Graphics

Java 7 Update 17

Java 7 Update 7 (64-bit)

Java Auto Updater

Junk Mail filter update

KeyBlaze Typing Tutor

Kobo

Malwarebytes Anti-Malware version 1.75.0.1300

Microangelo Creation

Microsoft .NET Framework 4.5

Microsoft Application Error Reporting

Microsoft Choice Guard

Microsoft Mouse and Keyboard Center

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Groove MUI (English) 2010

Microsoft Office InfoPath MUI (English) 2010

Microsoft Office Office 32-bit Components 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Professional Plus 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared 32-bit MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Word MUI (English) 2010

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Mozilla Firefox 20.0.1 (x86 en-US)

Mozilla Maintenance Service

MSVCRT

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 4.0 SP3 Parser

MSXML 4.0 SP3 Parser (KB2721691)

MSXML 4.0 SP3 Parser (KB2758694)

MyTomTom 3.2.0.802

Rapport

Reader for PC

Reader Library by Sony

Realtek Ethernet Controller Driver

Security Update for Microsoft .NET Framework 4.5 (KB2737083)

Security Update for Microsoft .NET Framework 4.5 (KB2742613)

Security Update for Microsoft .NET Framework 4.5 (KB2789648)

Security Update for Microsoft Excel 2010 (KB2597126) 64-Bit Edition

Security Update for Microsoft Filter Pack 2.0 (KB2553501) 64-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2687422) 64-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2760406) 64-Bit Edition

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553371) 64-Bit Edition

Security Update for Microsoft Office 2010 (KB2553447) 64-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 64-Bit Edition

Security Update for Microsoft Office 2010 (KB2598243) 64-Bit Edition

Security Update for Microsoft Office 2010 (KB2687501) 64-Bit Edition

Security Update for Microsoft Office 2010 (KB2687510) 64-Bit Edition

Security Update for Microsoft OneNote 2010 (KB2760600) 64-Bit Edition

Security Update for Microsoft Visio 2010 (KB2760762) 64-Bit Edition

Security Update for Microsoft Visio Viewer 2010 (KB2687505) 64-Bit Edition

Security Update for Microsoft Word 2010 (KB2760410) 64-Bit Edition

Serif British Clipart Collection

Serif DrawPlus X4

Serif PagePlus X6

Serif PhotoPlus X5

Serif Premium Image Collection 6

Serif WebPlus X6

Sibelius Scorch (Firefox, Opera, Netscape only)

TeamViewer 7

Update for Microsoft .NET Framework 4.5 (KB2750147)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553092)

Update for Microsoft Office 2010 (KB2553181) 64-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 64-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 64-Bit Edition

Update for Microsoft Office 2010 (KB2553378) 64-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2598242) 64-Bit Edition

Update for Microsoft Office 2010 (KB2687509) 64-Bit Edition

Update for Microsoft Office 2010 (KB2760631) 64-Bit Edition

Update for Microsoft Office 2010 (KB2767886) 64-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 64-Bit Edition

Update for Microsoft Outlook 2010 (KB2597090) 64-Bit Edition

Update for Microsoft Outlook 2010 (KB2687623) 64-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 64-Bit Edition

Update for Microsoft PowerPoint 2010 (KB2598240) 64-Bit Edition

Update for Microsoft SharePoint Workspace 2010 (KB2589371) 64-Bit Edition

Visual Studio 2008 x64 Redistributables

Visual Studio 2010 x64 Redistributables

Visual Studio C++ 10.0 Runtime

Windows Live Call

Windows Live Communications Platform

Windows Live Essentials

Windows Live Mail

Windows Live Messenger

Windows Live Movie Maker

Windows Live Photo Gallery

Windows Live Sign-in Assistant

Windows Live Sync

Windows Live Upload Tool

Windows Live Writer

Wunderlist

XNote Stopwatch

.

==== Event Viewer Messages From Past Week ========

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07/05/2013 08:37:50, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Media Player Network Sharing Service service to connect.

07/05/2013 08:37:50, Error: Service Control Manager [7000] - The Windows Media Player Network Sharing Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

07/05/2013 08:36:49, Error: Service Control Manager [7006] - The ScRegSetValueExW call failed for FailureActions with the following error: Access is denied.

07/05/2013 08:36:34, Error: Service Control Manager [7000] - The DM1Service service failed to start due to the following error: The system cannot find the file specified.

03/05/2013 12:00:19, Error: Microsoft-Windows-WMPNSS-Service [14332] - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.

02/05/2013 15:06:04, Error: Schannel [36888] - The following fatal alert was generated: 10. The internal error state is 10.

01/05/2013 08:21:56, Error: Microsoft-Windows-WMPNSS-Service [14332] - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80070420'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.

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==== End Of File ===========================

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 10.0.9200.16537 BrowserJavaVersion: 10.17.2

Run by Justine at 13:33:57 on 2013-05-07

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.8089.2649 [GMT 1:00]

.

AV: AVG Internet Security 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: AVG Internet Security 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}

FW: AVG Internet Security 2013 *Enabled* {36AFA1E1-4CDC-7EF8-11EE-C77C3581ABA2}

.

============== Running Processes ===============

.

C:\PROGRA~2\AVG\AVG2013\avgrsa.exe

C:\Program Files (x86)\AVG\AVG2013\avgcsrva.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files (x86)\AVG\AVG2013\avgfws.exe

C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe

C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files (x86)\Brother\BRAdmin Professional 3\bratimer.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe

C:\Windows\system32\taskhost.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files (x86)\AVG\AVG2013\avgnsa.exe

C:\Program Files (x86)\AVG\AVG2013\avgemca.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\System32\WUDFHost.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Windows\System32\WUDFHost.exe

C:\Program Files\Microsoft Office\Office14\MSOSYNC.EXE

C:\Program Files (x86)\MyTomTom 3\MyTomTomSA.exe

C:\Program Files (x86)\eFax Messenger 4.4\J2GDllCmd.exe

C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe

C:\Windows\system32\taskeng.exe

C:\Program Files (x86)\Wunderlist2\Wunderlist.exe

C:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe

C:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe

C:\Program Files (x86)\TeamViewer\Version7\TeamViewer.exe

C:\Users\Justine\AppData\Local\Google\Update\1.3.21.145\GoogleCrashHandler.exe

C:\Users\Justine\AppData\Local\Google\Update\1.3.21.145\GoogleCrashHandler64.exe

C:\Program Files (x86)\TeamViewer\Version7\tv_w32.exe

C:\Program Files (x86)\TeamViewer\Version7\tv_x64.exe

C:\Users\Justine\AppData\Roaming\Dropbox\bin\Dropbox.exe

C:\Program Files (x86)\eFax Messenger 4.4\J2GTray.exe

C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe

C:\Program Files (x86)\AVG\AVG2013\avgui.exe

C:\Program Files (x86)\Sony\Reader\Data\bin\launcher\Reader Library Launcher.exe

C:\Program Files (x86)\Sony\ReaderDesktop\appHelper\ReaderAppHelper.exe

C:\Windows\system32\SearchIndexer.exe

C:\Users\Justine\AppData\Local\Facebook\Messenger\2.1.4814.0\FacebookMessenger.exe

C:\Program Files (x86)\AVG\AVG2013\avgcsrva.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files (x86)\XNote Stopwatch\xnsw.exe

C:\Program Files (x86)\XNote Stopwatch\xnsw.exe

C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE

C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe

C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE

C:\Program Files (x86)\SFT\GuardedID\GIDOSKHlpr.exe

C:\Program Files (x86)\Trusteer\Rapport\bin\RapportService.exe

C:\Windows\system32\svchost.exe -k SDRSVC

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_169.exe

C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_169.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe

C:\Users\Justine\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Justine\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Justine\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Justine\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Justine\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Justine\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Justine\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Justine\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Program Files\Microsoft Office\Office14\EXCEL.EXE

C:\Users\Justine\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Program Files\Microsoft Office\Office14\WINWORD.EXE

C:\PROGRA~2\Serif\PagePlus\X6\Program\PagePlus.exe

C:\Windows\notepad.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

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============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www2.delta-search.com/?affID=120519&babsrc=HP_ss&mntrId=5A1CC86000D3BBC9

mWinlogon: Userinit = userinit.exe,

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - LocalServer32 - <no file>

BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

BHO: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

TB: GuardedID: {983EB3A5-F9EE-4fe2-B3C3-E64A32F6305D} - C:\Program Files (x86)\SFT\GuardedID\GIDTB.dll

uRun: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

uRun: [OfficeSyncProcess] "C:\Program Files\Microsoft Office\Office14\MSOSYNC.EXE"

uRun: [MyTomTomSA.exe] "C:\Program Files (x86)\MyTomTom 3\MyTomTomSA.exe"

uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background

uRun: [eFax 4.4] "C:\Program Files (x86)\eFax Messenger 4.4\J2GDllCmd.exe" /R

uRun: [Facebook Update] "C:\Users\Justine\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver

uRun: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe

uRun: [Wunderlist] "C:\Program Files (x86)\Wunderlist2\Wunderlist.exe" /silent

uRun: [Google Update] "C:\Users\Justine\AppData\Local\Google\Update\GoogleUpdate.exe" /c

mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"

mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY

mRun: [Reader Library Launcher] C:\Program Files (x86)\Sony\Reader\Data\bin\launcher\Reader Library Launcher.exe

mRun: [Reader Application Helper] C:\Program Files (x86)\Sony\ReaderDesktop\appHelper\ReaderAppHelper.exe

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [GIDDesktop] C:\Program Files (x86)\SFT\GuardedID\gidd.exe /s

StartupFolder: C:\Users\Justine\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Justine\AppData\Roaming\Dropbox\bin\Dropbox.exe

StartupFolder: C:\Users\Justine\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\EFAX44~1.LNK - C:\Program Files (x86)\eFax Messenger 4.4\J2GTray.exe

StartupFolder: C:\Users\Justine\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\FACEBO~1.LNK - C:\Users\Justine\AppData\Local\Facebook\Messenger\2.1.4814.0\FacebookMessenger.exe

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: Append to existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert link target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert link target to existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html

IE: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~3\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - C:\PROGRA~1\MICROS~3\Office14\ONBttnIE.dll/105

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_05-windows-i586.cab

DPF: {CAFEEFAC-0017-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_05-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_05-windows-i586.cab

TCP: NameServer = 192.168.1.1

TCP: Interfaces\{08101BF9-5B78-4AA9-8EB5-0983D033FBC9} : DHCPNameServer = 192.168.1.1

TCP: Interfaces\{F0DFAEEB-718B-4F58-9744-10717FD78C83} : DHCPNameServer = 192.168.42.129

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - <orphaned>

SSODL: WebCheck - <orphaned>

SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL

mASetup: {FF2761B5-B139-4F8D-9380-3126FB419629}-1Reg - C:\Windows\SysWOW64\regsvr32.exe /s /n /i "C:\Program Files (x86)\SFT\GuardedID\gidtb.dll"

mASetup: {FF2761B5-B139-4F8D-9380-3126FB419629}-2Help - C:\Program Files (x86)\SFT\GuardedID\gidi.exe /hs

mASetup: {FF2761B5-B139-4F8D-9380-3126FB419629}-3Reg - C:\Program Files (x86)\SFT\GuardedID\gidi.exe /v

x64-BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - LocalServer32 - <no file>

x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL

x64-BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll

x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL

x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll

x64-Run: [bCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices

x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe

x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe

x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe

x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_05-windows-i586.cab

x64-DPF: {CAFEEFAC-0017-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_05-windows-i586.cab

x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_05-windows-i586.cab

x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

x64-Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - <orphaned>

x64-Notify: igfxcui - igfxdev.dll

x64-SSODL: WebCheck - <orphaned>

x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Justine\AppData\Roaming\Mozilla\Firefox\Profiles\vkdng1cu.default-1352389564022\

FF - prefs.js: browser.startup.homepage - hxxp://benhodgson.easysearch.org.uk/|https://www.angryhosting.com/roundcube/?_task=mail&_mbox=INBOX

FF - prefs.js: keyword.URL - hxxp://www.google.co.uk/search?q=

FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPAUTHZ.DLL

FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL

FF - plugin: C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Air\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll

FF - plugin: C:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Sony\Reader\Data\bin\npebldetectmoz.dll

FF - plugin: C:\Program Files (x86)\Sony\ReaderDesktop\npreaderdetectmoz.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\Users\Justine\AppData\Local\Facebook\Messenger\2.1.4814.0\npFbDesktopPlugin.dll

FF - plugin: C:\Users\Justine\AppData\Local\Google\Update\1.3.21.145\npGoogleUpdate3.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_169.dll

FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll

FF - plugin: C:\Windows\SysWOW64\npmproxy.dll

FF - ExtSQL: 2013-04-19 13:09; guardedid@sftnj.com; C:\Program Files (x86)\Mozilla Firefox\extensions\guardedid@sftnj.com

FF - ExtSQL: 2013-04-25 13:27; langpack-en-GB@firefox.mozilla.org; C:\Users\Justine\AppData\Roaming\Mozilla\Firefox\Profiles\vkdng1cu.default-1352389564022\extensions\langpack-en-GB@firefox.mozilla.org.xpi

FF - ExtSQL: 2013-04-30 12:00; {650EED71-89E2-453B-8DCF-2AA1B4AE6EF3}; C:\Program Files (x86)\Mozilla Firefox\extensions\{650EED71-89E2-453B-8DCF-2AA1B4AE6EF3}

.

---- FIREFOX POLICIES ----

.

FF - user.js: extensions.delta.tlbrSrchUrl -

FF - user.js: extensions.delta.id - 5a1cfc0e000000000000c86000d3bbc9

FF - user.js: extensions.delta.appId - {C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}

FF - user.js: extensions.delta.instlDay - 15825

FF - user.js: extensions.delta.vrsn - 1.8.16.16

FF - user.js: extensions.delta.vrsni - 1.8.16.16

FF - user.js: extensions.delta.vrsnTs - 1.8.16.169:50:04

FF - user.js: extensions.delta.prtnrId - delta

FF - user.js: extensions.delta.prdct - delta

FF - user.js: extensions.delta.aflt - babsst

FF - user.js: extensions.delta.smplGrp - none

FF - user.js: extensions.delta.tlbrId - base

FF - user.js: extensions.delta.instlRef - sst

FF - user.js: extensions.delta.dfltLng - en

FF - user.js: extensions.delta.excTlbr - false

FF - user.js: extensions.delta.ffxUnstlRst - true

FF - user.js: extensions.delta.admin - false

FF - user.js: extensions.delta.autoRvrt - false

FF - user.js: extensions.delta.rvrt - false

FF - user.js: extensions.delta.newTab - false

.

.

.

============= SERVICES / DRIVERS ===============

.

R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2012-10-15 63328]

R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2012-9-21 225120]

R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2012-11-16 111968]

R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2012-9-14 40800]

R1 Avgfwfd;AVG network filter service;C:\Windows\System32\drivers\avgfwd6a.sys [2011-5-23 50296]

R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2012-10-22 154464]

R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2012-10-2 185696]

R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2012-9-21 200032]

R1 GIDv2;GIDv2;C:\Windows\System32\drivers\gidv2.sys [2013-4-19 28592]

R1 RapportCerberus_51755;RapportCerberus_51755;C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus64_51755.sys [2013-4-2 586072]

R1 RapportEI64;RapportEI64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys [2013-4-2 228600]

R2 avgfws;AVG Firewall;C:\Program Files (x86)\AVG\AVG2013\avgfws.exe [2012-12-10 1342024]

R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [2012-11-16 5814904]

R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [2012-10-22 196664]

R2 BRA_Scheduler;Brother BRAdminPro Scheduler;C:\Program Files (x86)\Brother\BRAdmin Professional 3\bratimer.exe [2012-4-29 65536]

R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-1-12 418376]

R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-1-12 701512]

R2 PassThru Service;Internet Pass-Through Service;C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe [2012-3-23 87040]

R2 RapportMgmtService;Rapport Management Service;C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe [2013-4-2 1124184]

R2 TeamViewer7;TeamViewer 7;C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe [2012-8-31 2754984]

R3 asmthub3;ASMedia USB3 Hub Service;C:\Windows\System32\drivers\asmthub3.sys [2011-11-3 130536]

R3 asmtxhci;ASMEDIA XHCI Service;C:\Windows\System32\drivers\asmtxhci.sys [2011-11-3 395752]

R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-1-12 25928]

R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\System32\drivers\netr28x.sys [2012-4-26 1492992]

R3 RapportIaso;RapportIaso;C:\ProgramData\Trusteer\Rapport\store\exts\RapportMS\baseline\RapportIaso64.sys [2013-2-20 175352]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2012-4-26 646248]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2012-7-9 104912]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2012-7-8 123856]

S3 HTCAND64;HTC Device Driver;C:\Windows\System32\drivers\ANDROIDUSB.sys [2009-11-2 33736]

S3 htcnprot;HTC NDIS Protocol Driver;C:\Windows\System32\drivers\htcnprot.sys [2010-6-25 36928]

S3 ose64;Office 64 Source Engine;C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2010-1-9 174440]

S3 RapportKE64;RapportKE64;C:\Windows\System32\drivers\RapportKE64.sys [2012-4-29 236248]

S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2012-10-25 19456]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2012-10-25 57856]

S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2012-10-25 30208]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-4-26 1255736]

.

=============== Created Last 30 ================

.

2013-05-02 16:02:52 -------- d-----w- C:\Program Files (x86)\Wunderlist2

2013-05-02 15:54:32 -------- d-----w- C:\ProgramData\Package Cache

2013-04-30 11:00:04 -------- d-----w- C:\Program Files (x86)\DnsBasic

2013-04-30 08:54:50 -------- d-----w- C:\Users\Justine\AppData\Roaming\player

2013-04-30 08:50:33 -------- d-----w- C:\Users\Justine\AppData\Local\Supreme Savings

2013-04-30 08:49:38 -------- d-----w- C:\ProgramData\Babylon

2013-04-30 08:49:37 -------- d-----w- C:\Users\Justine\AppData\Roaming\Babylon

2013-04-26 07:22:31 24416 ----a-r- C:\Windows\System32\AdobePDFUI.dll

2013-04-24 06:56:42 1656680 ----a-w- C:\Windows\System32\drivers\ntfs.sys

2013-04-23 13:59:49 -------- d-----w- C:\Users\Justine\AppData\Local\6_Wunderkinder_GmbH

2013-04-23 07:54:04 362600 ----a-w- C:\Program Files (x86)\Mozilla Firefox\extensions\guardedid@sftnj.com\components\gidconnect20.dll

2013-04-19 12:10:02 28592 ------w- C:\Windows\System32\drivers\gidv2.sys

2013-04-18 10:30:24 -------- d-----w- C:\Users\Justine\AppData\Roaming\AVG

2013-04-18 10:29:46 -------- d-----w- C:\ProgramData\AVG

2013-04-18 10:29:39 -------- d-sh--w- C:\ProgramData\{D1D4879F-2279-49C9-AEBF-3B95C84EAA8F}

2013-04-16 09:41:22 52568 ----a-w- C:\Windows\System32\AdobePDF.dll

2013-04-11 07:24:48 3153408 ----a-w- C:\Windows\System32\win32k.sys

2013-04-11 07:24:47 223752 ----a-w- C:\Windows\System32\drivers\fvevol.sys

2013-04-11 07:24:44 5550424 ----a-w- C:\Windows\System32\ntoskrnl.exe

2013-04-11 07:24:42 6656 ----a-w- C:\Windows\SysWow64\apisetschema.dll

2013-04-11 07:24:42 43520 ----a-w- C:\Windows\System32\csrsrv.dll

2013-04-11 07:24:42 3968856 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2013-04-11 07:24:42 3913560 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2013-04-11 07:24:42 112640 ----a-w- C:\Windows\System32\smss.exe

.

==================== Find3M ====================

.

2013-04-18 10:03:57 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-04-18 10:03:57 691592 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-04-04 13:50:32 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys

2013-04-04 10:49:59 77312 ----a-w- C:\Windows\System32\tdc.ocx

2013-04-02 13:44:28 65128 ------w- C:\Windows\System32\GIDLogonCP64.dll

2013-04-02 13:44:26 65128 ----a-w- C:\Windows\SysWow64\SysEventMenu.dll

2013-04-02 13:44:18 470112 ------w- C:\Windows\System32\GIDHOOK64.DLL

2013-04-02 13:44:16 448104 ------w- C:\Windows\System32\GIDHookLogon64.dll

2013-04-02 13:44:12 400472 ----a-w- C:\Windows\SysWow64\GIDHook.dll

2013-04-02 13:44:08 101976 ------w- C:\Windows\System32\GIDBIN3.DLL

2013-04-02 13:44:06 101976 ----a-w- C:\Windows\SysWow64\GIDBIN3.dll

2013-04-02 13:44:04 206936 ------w- C:\Windows\System32\GIDBIN1.DLL

2013-04-02 13:44:00 174168 ----a-w- C:\Windows\SysWow64\GIDBIN1.dll

2013-04-02 12:16:10 236248 ----a-w- C:\Windows\System32\drivers\RapportKE64.sys

2013-03-15 16:15:23 95648 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll

2013-03-15 16:15:23 861088 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll

2013-03-15 16:15:23 782240 ----a-w- C:\Windows\SysWow64\deployJava1.dll

2013-02-21 10:30:16 1766912 ----a-w- C:\Windows\SysWow64\wininet.dll

2013-02-21 10:29:39 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll

2013-02-21 10:29:37 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll

2013-02-21 10:29:37 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll

2013-02-21 10:15:07 2240512 ----a-w- C:\Windows\System32\wininet.dll

2013-02-21 10:14:09 3958784 ----a-w- C:\Windows\System32\jscript9.dll

2013-02-21 10:14:05 67072 ----a-w- C:\Windows\System32\iesetup.dll

2013-02-21 10:14:05 136704 ----a-w- C:\Windows\System32\iesysprep.dll

2013-02-19 12:01:03 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2013-02-19 11:42:14 2706432 ----a-w- C:\Windows\System32\mshtml.tlb

2013-02-19 11:10:53 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe

2013-02-19 10:51:18 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe

2013-02-12 05:45:24 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll

2013-02-12 05:45:22 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll

2013-02-12 05:45:22 308736 ----a-w- C:\Windows\apppatch\AppPatch64\AcGenral.dll

2013-02-12 05:45:22 111104 ----a-w- C:\Windows\apppatch\AppPatch64\acspecfc.dll

2013-02-12 04:48:31 474112 ----a-w- C:\Windows\apppatch\AcSpecfc.dll

2013-02-12 04:48:26 2176512 ----a-w- C:\Windows\apppatch\AcGenral.dll

2013-02-12 04:12:06 19968 ----a-w- C:\Windows\System32\drivers\usb8023x.sys

2013-02-12 04:12:05 19968 ----a-w- C:\Windows\System32\drivers\usb8023.sys

.

============= FINISH: 13:34:23.65 ===============

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Welcome to the forum.

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes)

P2P Warning:

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

MrC

Note:

Please read all of my instructions completely including these.

Make sure you're subscribed to this topic:
Click on the
Follow This Topic Button
(at the top right of this page), make sure that the
Receive notification
box is checked and that it is set to
Instantly

Removing malware can be unpredictable
...things can go very wrong!
Backup
any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>Please stick with me until I give you the "all clear" and please Don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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RogueKiller V8.5.4 _x64_ [Mar 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : Justine [Admin rights]

Mode : Scan -- Date : 05/08/2013 08:46:22

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 5 ¤¤¤

[TASK][sUSP PATH] Test TimeTrigger : C:\Users\Justine\AppData\Local\Temp\Runner.exe C:\Users\Justine\AppData\Local\Temp\DNS.exe [-] -> FOUND

[HJ DESK] HKCU\[...]\ClassicStartMenu : {59031A47-3F72-44A7-89C5-5595FE6B30EE} (1) -> FOUND

[HJ DESK] HKCU\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST500DM002-1BD142 ATA Device +++++

--- User ---

[MBR] 3cd76c0104370e16ab52637119987bef

[bSP] 915851f8a1b10e6996ed19e95510cb90 : Windows 7/8 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 476838 Mo

User = LL1 ... OK!

User = LL2 ... OK!

+++++ PhysicalDrive1: ST31000524AS ATA Device +++++

--- User ---

[MBR] 4c1a18d89fd96a36242f519730fe9040

[bSP] 035b85cfae3a9e93a8565834877ca0a9 : Windows 7/8 MBR Code

Partition table:

0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 953867 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[1]_S_05082013_02d0846.txt >>

RKreport[1]_S_05082013_02d0846.txt

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Download Malwarebytes Anti-Rootkit from HERE

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt

To attach a log if needed:

Bottom right corner of this page.

more-reply-options.jpg

New window that comes up.

choose-files1.jpg

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot. It's located in the Plugins folder which is in the MBAR folder.

Just run fixdamage.exe.

Verify that your system is now functioning normally.

MrC

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<+>The removal of malware isn't instantaneous, please be patient.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Please download AdwCleaner from here and save it on your Desktop.

AdwCleaner is a reliable removal tool for Adware, Foistware, toolbars and potentially unwanted programs.

AdwCleaner is a tool that deletes :

· Adwares (software ads)

· PUP/LPI (Potentially Undesirable Program)

· Toolbars

· Hijacker (Hijack of the browser's homepage)

It works with a Search and Deletion method. It can be easily uninstalled using the "Uninstall" mode.

  1. Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
  2. Now click on the Search tab.
  3. Please post the contents of the log-file created in your next post.

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Note:

Please look over what was found......especially any folders, we're going to permanently delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.

If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it.

Please note that Antivir Webguard uses ASK Toolbar as part of its web security. If you remove ASK by using Adwcleaner, Antivir Webguard will no longer work properly. Therefore, if you use this program please use the instructions below to access the options screen where you should enable /DisableAskDetections before using AdwCleaner.

You can click on the question mark (?) in the upper left corner of the program and then click on Options. You will then be presented with a dialog where you can disable various detections. These options are described below:

/DisableAskDetection - This option disables Ask Toolbar detection.

MrC

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# AdwCleaner v2.300 - Logfile created 05/08/2013 at 14:40:12

# Updated 28/04/2013 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : Justine - HCS173W7

# Boot Mode : Normal

# Running from : C:\Users\Justine\Downloads\adwcleaner.exe

# Option [search]

***** [services] *****

***** [Files / Folders] *****

File Found : C:\Program Files (x86)\Mozilla Firefox\searchplugins\babylon.xml

File Found : C:\Users\Justine\AppData\Roaming\Mozilla\Firefox\Profiles\vkdng1cu.default-1352389564022\extensions\addon@defaulttab.com.xpi

File Found : C:\Users\Justine\AppData\Roaming\Mozilla\Firefox\Profiles\vkdng1cu.default-1352389564022\extensions\addon@defaulttab.com.xpi

File Found : C:\Users\Justine\AppData\Roaming\Mozilla\Firefox\Profiles\vkdng1cu.default-1352389564022\searchplugins\delta.xml

File Found : C:\Users\Justine\AppData\Roaming\Mozilla\Firefox\Profiles\vkdng1cu.default-1352389564022\searchplugins\search-here.xml

Folder Found : C:\ProgramData\Babylon

Folder Found : C:\ProgramData\Tarma Installer

Folder Found : C:\Users\Justine\AppData\Local\Supreme Savings

Folder Found : C:\Users\Justine\AppData\Roaming\Babylon

Folder Found : C:\Users\Justine\AppData\Roaming\DefaultTab

***** [Registry] *****

Key Found : HKCU\Software\APN PIP

Key Found : HKCU\Software\AppDataLow\Software\Crossrider

Key Found : HKCU\Software\BabylonToolbar

Key Found : HKCU\Software\Conduit

Key Found : HKCU\Software\Cr_Installer

Key Found : HKCU\Software\DataMngr

Key Found : HKCU\Software\DataMngr_Toolbar

Key Found : HKCU\Software\Default Tab

Key Found : HKCU\Software\delta LTD

Key Found : HKCU\Software\Softonic

Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}

Key Found : HKLM\Software\AVG Secure Search

Key Found : HKLM\Software\Babylon

Key Found : HKLM\SOFTWARE\Classes\AppID\{C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}

Key Found : HKLM\SOFTWARE\Classes\Prod.cap

Key Found : HKLM\Software\Conduit

Key Found : HKLM\Software\DataMngr

Key Found : HKLM\Software\Default Tab

Key Found : HKLM\Software\PIP

Key Found : HKLM\Software\Supreme Savings

Key Found : HKLM\SOFTWARE\Wow6432Node\5e57df8ae26fec14

Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}

Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\DefaultTab

Key Found : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}

Key Found : HKLM\SOFTWARE\Tarma Installer

Key Found : HKU\S-1-5-21-3335359776-2643304888-4147450880-1000\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}

***** [internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16537

[HKCU\Software\Microsoft\Internet Explorer\Main - Start Page] = hxxp://www2.delta-search.com/?affID=120519&babsrc=HP_ss&mntrId=5A1CC86000D3BBC9

-\\ Mozilla Firefox v20.0.1 (en-US)

File : C:\Users\Justine\AppData\Roaming\Mozilla\Firefox\Profiles\vkdng1cu.default-1352389564022\prefs.js

Found : user_pref("browser.startup.homepage", "hxxp://benhodgson.easysearch.org.uk/|hxxps://www.angryhosting[...]

Found : user_pref("extensions.defaulttab.config", "{\"status\": \"ok\", \"config\": {\"dns_error_handling\":[...]

Found : user_pref("extensions.delta.admin", false);

Found : user_pref("extensions.delta.aflt", "babsst");

Found : user_pref("extensions.delta.appId", "{C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}");

Found : user_pref("extensions.delta.autoRvrt", "false");

Found : user_pref("extensions.delta.dfltLng", "en");

Found : user_pref("extensions.delta.excTlbr", false);

Found : user_pref("extensions.delta.ffxUnstlRst", true);

Found : user_pref("extensions.delta.id", "5a1cfc0e000000000000c86000d3bbc9");

Found : user_pref("extensions.delta.instlDay", "15825");

Found : user_pref("extensions.delta.instlRef", "sst");

Found : user_pref("extensions.delta.newTab", false);

Found : user_pref("extensions.delta.prdct", "delta");

Found : user_pref("extensions.delta.prtnrId", "delta");

Found : user_pref("extensions.delta.rvrt", "false");

Found : user_pref("extensions.delta.smplGrp", "none");

Found : user_pref("extensions.delta.tlbrId", "base");

Found : user_pref("extensions.delta.tlbrSrchUrl", "");

Found : user_pref("extensions.delta.vrsn", "1.8.16.16");

Found : user_pref("extensions.delta.vrsnTs", "1.8.16.169:50:04");

Found : user_pref("extensions.delta.vrsni", "1.8.16.16");

-\\ Google Chrome v26.0.1410.64

File : C:\Users\Justine\AppData\Local\Google\Chrome\User Data\Default\Preferences

Found [l.2195] : homepage = "hxxps://www.google.com/calendar/render?tab=mc&pli=1|hxxps://mail.google.com/mail/?shva=1#inbox",

Found [l.2448] : urls_to_restore_on_startup = [ "hxxp://www2.delta-search.com/?affID=120519&babsrc=HP_ss&mntrId=5A1CC86000D3BBC9" ]

*************************

AdwCleaner[R1].txt - [4895 octets] - [08/05/2013 14:40:12]

########## EOF - C:\AdwCleaner[R1].txt - [4955 octets] ##########

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Lots of adware found....lets clear it out.....

  1. Please re-run AdwCleaner
  2. Click on Delete button.
  3. Confirm each time with OK if asked.
  4. Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

Then......Reboot and let me know what problems remain.

MrC

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# AdwCleaner v2.300 - Logfile created 05/08/2013 at 15:33:52

# Updated 28/04/2013 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : Justine - HCS173W7

# Boot Mode : Normal

# Running from : C:\Users\Justine\Downloads\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

File Deleted : C:\Program Files (x86)\Mozilla Firefox\searchplugins\babylon.xml

File Deleted : C:\Users\Justine\AppData\Roaming\Mozilla\Firefox\Profiles\vkdng1cu.default-1352389564022\extensions\addon@defaulttab.com.xpi

File Deleted : C:\Users\Justine\AppData\Roaming\Mozilla\Firefox\Profiles\vkdng1cu.default-1352389564022\searchplugins\delta.xml

File Deleted : C:\Users\Justine\AppData\Roaming\Mozilla\Firefox\Profiles\vkdng1cu.default-1352389564022\searchplugins\search-here.xml

Folder Deleted : C:\ProgramData\Babylon

Folder Deleted : C:\ProgramData\Tarma Installer

Folder Deleted : C:\Users\Justine\AppData\Local\Supreme Savings

Folder Deleted : C:\Users\Justine\AppData\Roaming\Babylon

Folder Deleted : C:\Users\Justine\AppData\Roaming\DefaultTab

***** [Registry] *****

Key Deleted : HKCU\Software\APN PIP

Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider

Key Deleted : HKCU\Software\BabylonToolbar

Key Deleted : HKCU\Software\Conduit

Key Deleted : HKCU\Software\Cr_Installer

Key Deleted : HKCU\Software\DataMngr

Key Deleted : HKCU\Software\DataMngr_Toolbar

Key Deleted : HKCU\Software\Default Tab

Key Deleted : HKCU\Software\delta LTD

Key Deleted : HKCU\Software\Softonic

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}

Key Deleted : HKLM\Software\AVG Secure Search

Key Deleted : HKLM\Software\Babylon

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}

Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap

Key Deleted : HKLM\Software\Conduit

Key Deleted : HKLM\Software\DataMngr

Key Deleted : HKLM\Software\Default Tab

Key Deleted : HKLM\Software\PIP

Key Deleted : HKLM\Software\Supreme Savings

Key Deleted : HKLM\SOFTWARE\Wow6432Node\5e57df8ae26fec14

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\DefaultTab

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}

Key Deleted : HKLM\SOFTWARE\Tarma Installer

***** [internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16537

Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Start Page] = hxxp://www2.delta-search.com/?affID=120519&babsrc=HP_ss&mntrId=5A1CC86000D3BBC9 --> hxxp://www.google.com

-\\ Mozilla Firefox v20.0.1 (en-US)

File : C:\Users\Justine\AppData\Roaming\Mozilla\Firefox\Profiles\vkdng1cu.default-1352389564022\prefs.js

C:\Users\Justine\AppData\Roaming\Mozilla\Firefox\Profiles\vkdng1cu.default-1352389564022\user.js ... Deleted !

Deleted : user_pref("browser.startup.homepage", "hxxp://benhodgson.easysearch.org.uk/|hxxps://www.angryhosting[...]

Deleted : user_pref("extensions.defaulttab.config", "{\"status\": \"ok\", \"config\": {\"dns_error_handling\":[...]

Deleted : user_pref("extensions.delta.admin", false);

Deleted : user_pref("extensions.delta.aflt", "babsst");

Deleted : user_pref("extensions.delta.appId", "{C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}");

Deleted : user_pref("extensions.delta.autoRvrt", "false");

Deleted : user_pref("extensions.delta.dfltLng", "en");

Deleted : user_pref("extensions.delta.excTlbr", false);

Deleted : user_pref("extensions.delta.ffxUnstlRst", true);

Deleted : user_pref("extensions.delta.id", "5a1cfc0e000000000000c86000d3bbc9");

Deleted : user_pref("extensions.delta.instlDay", "15825");

Deleted : user_pref("extensions.delta.instlRef", "sst");

Deleted : user_pref("extensions.delta.newTab", false);

Deleted : user_pref("extensions.delta.prdct", "delta");

Deleted : user_pref("extensions.delta.prtnrId", "delta");

Deleted : user_pref("extensions.delta.rvrt", "false");

Deleted : user_pref("extensions.delta.smplGrp", "none");

Deleted : user_pref("extensions.delta.tlbrId", "base");

Deleted : user_pref("extensions.delta.tlbrSrchUrl", "");

Deleted : user_pref("extensions.delta.vrsn", "1.8.16.16");

Deleted : user_pref("extensions.delta.vrsnTs", "1.8.16.169:50:04");

Deleted : user_pref("extensions.delta.vrsni", "1.8.16.16");

-\\ Google Chrome v26.0.1410.64

File : C:\Users\Justine\AppData\Local\Google\Chrome\User Data\Default\Preferences

Deleted [l.2195] : homepage = "hxxps://www.google.com/calendar/render?tab=mc&pli=1|hxxps://mail.google.com/mail/?sh[...]

Deleted [l.2448] : urls_to_restore_on_startup = [ "hxxp://www2.delta-search.com/?affID=120519&babsrc=HP_ss&mntrI[...]

*************************

AdwCleaner[R1].txt - [5018 octets] - [08/05/2013 14:40:12]

AdwCleaner[R2].txt - [5078 octets] - [08/05/2013 15:33:40]

AdwCleaner[s1].txt - [4967 octets] - [08/05/2013 15:33:52]

########## EOF - C:\AdwCleaner[s1].txt - [5027 octets] ##########

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There's several ways to address this, lets try this first:

This problem automatically goes away if you have been using the "Sync" feature under 'Personal Stuff" in Chrome Options. If you've got Chrome running on another computer (like, your work computer, for example) and something happens to your other copy elsewhere, you will notice that if the Preferences file becomes corrupted, Chrome will say you're not using Sync. Simply enable Sync again and all your preferences (Theme, Extensions, Bookmark Bar, Bookmarks, etc.) will be re-enabled on the Chrome instance you were having problems with.

Let me know...MrC

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It's classified as adware and MB does target some of it but not all, that's why there's AdwCleaner and programs like it.

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!

MrC

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Results of screen317's Security Check version 0.99.63

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Disabled!

AVG Internet Security 2013

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.75.0.1300

Java 7 Update 17

Java version out of Date!

Adobe Flash Player 11.7.700.169

Adobe Reader 10.1.6 Adobe Reader out of Date!

Mozilla Firefox (Firefox,. Firefox out of Date!

Google Chrome 26.0.1410.43

Google Chrome 26.0.1410.64

````````Process Check: objlist.exe by Laurent````````

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbamgui.exe

AVG avgwdsvc.exe

Malwarebytes' Anti-Malware mbamscheduler.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 1%

````````````````````End of Log``````````````````````

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Results of screen317's Security Check version 0.99.63

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Disabled!

AVG Internet Security 2013

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.75.0.1300

Java 7 Update 21

Adobe Flash Player 11.7.700.169

Adobe Reader XI

Mozilla Firefox (Firefox,. Firefox out of Date!

Google Chrome 26.0.1410.43

Google Chrome 26.0.1410.64

````````Process Check: objlist.exe by Laurent````````

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbamgui.exe

AVG avgwdsvc.exe

Malwarebytes' Anti-Malware mbamscheduler.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 1%

````````````````````End of Log``````````````````````

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Out dated programs on the system are vulnerable to malware.

Please update or uninstall them:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Java 7 Update 17 <---please update, should be Update 21

Java version out of Date! <--------Go to control panel > Java > Update Tab > Update Now

Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

If there's no update tab in Java, uninstall it and Download and install the latest version from Here

Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

-----------------------------------

Adobe Reader 10.1.6 Adobe Reader out of Date! <---please check for an update if available or uninstall and download and install Foxit Reader which is less vulnerable to malware and much better than Adobe. Don't install any toolbars that may come with it (ASK Toolbar).

----------------------------------

Mozilla Firefox (Firefox,. Firefox out of Date!<---please check for an update if available

------------------------------------

Google Chrome 26.0.1410.43 <-----OLD

Google Chrome 26.0.1410.64 <-----OK

You have old versions of Google Chrome on the system.

Please download and run OldChromeRemover.

@Windows Vista/Windows 7-8 users must use “Run As Administrator.”

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

cf2.jpg

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

If you used DeFogger to disable your CD Emulation drivers, please re-enable them.

-------------------------------

Please download OTL from one of the links below: (you may already have OTL on the system)

http://oldtimer.geekstogo.com/OTL.exe

http://oldtimer.geekstogo.com/OTL.com

http://www.itxassoci...T-Tools/OTL.exe

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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