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Hi everyone,

I have a computer that got infected after doing a google search and clicking on a link. Searches in Google, Yahoo and Bing get redirected to alternate sites, usually sales related. It happens if I'm in IE, Chrome, or Firefox. Malwarebytes finds nothing. Superantispyware found some cookies, "deleted them", but they showed up on next scan. I've ran TDSKill, Combofix, Rkill, and tried various other things. Hosts file is fine, DNS is fine, IE settings are fine. I don't know what to do next. I'm trying not to have to wipe and reload. Nothing I have tried seems to detect an infection, unless I'm reading results wrong. Can you guys help?

Thanks Much,


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Hello Rick and :welcome:! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.

Please do not run ComboFix without special supervision and instructions of someone authorized to do so. Otherwise, you could end up with serious problems. For more details, read this article: ComboFix usage, Questions, Help? - Look here

  • Download OTC to your desktop and run it
  • Click Yes to beginning the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. Choose Yes.

Next, follow the instructions here and post your log files:


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  • 2 weeks later...

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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