Generic29.ajge Trojan Removal Help Please

golferguy · April 25, 2013

Hello Everyone! My AVG Free found a Trojan Horse Generic29.AJGE. AVG couldn't get rid of the rascal. Ran Malwarebytes and restarted to remove. AVG showed an alert that the Trojan was still there. Ran a Malwarebytes quick scan. It showed no issues. Here is what was in the results from AVG scan:

c:\$Recycle.Bin\S-1-5-21-1798845907-1177906494-1504488283-1000\$c614d3bf243a3fd7a4fd36cd3756874b\n

My father found this item among the hidden folders. Where do I/we go from here? I'm new to this so please bear with me. I will answer posts asap. Thanks for your help.

Golferguy's Son

MrCharlie · April 25, 2013

Welcome to the forum, please start at the link below:

http://forums.malwar...?showtopic=9573

Post back the 2 logs here.....DDS.txt and Attach.txt

(please don't put logs in code or quotes)

P2P Warning:

If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.
Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

<====><====><====><====><====><====><====><====>

Next................

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller 32 bit to your desktop.

RogueKiller<---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes)

MrC

Note:

Make sure you're subscribed to this topic:

Click on the

Follow This Topic Button

(at the top right of this page), make sure that the

Receive notification

box is checked and that it is set to

Instantly

Removing malware can be unpredictable

...things can go very wrong!

Backup

any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>

Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>

Please stick with me until I give you the "all clear".

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

golferguy · April 26, 2013

^{Mr C, Thanks for your reply. We will run the scans and post as soon as we can. My son had to leave (military) for a couple of days, I will try to fix it for him. i don't want to cause any problems so, how do I know if there is any P2P stuff on the computer?}^{Also, my schedule for work not set at the moment. May not be able to run the scans and get back to you til tomorrow night (we're in PA). Is that ok? Thanks again}

^Golferguy

^.

MrCharlie · April 26, 2013

OK, No problem...just run the scans and I'll let you know about the P2P programs.

MrC

golferguy · April 26, 2013

Mr C, Sorry if I did this incorrectly. Here are the DDS (first) and Attach (second) Logs.

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 8.0.7600.17267

Run by Owner at 19:39:22 on 2013-04-26

Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.5941.4234 [GMT -4:00]

.

AV: AVG AntiVirus Free Edition 2013 *Disabled/Outdated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: AVG AntiVirus Free Edition 2013 *Disabled/Outdated* {B5F5C120-2089-702E-0001-553BB0D5A664}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Program Files\Dell\DellDock\DockLogin.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\WLANExt.exe

C:\Windows\System32\spoolsv.exe

C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe

C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe

C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe

C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files (x86)\CA\PPRT\bin\ITMRTSVC.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe

C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE

C:\Program Files (x86)\Dell\DellComms\bin\sprtsvc.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe

C:\Program Files\Intel\WiFi\bin\EvtEng.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe

C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe

C:\Program Files\Intel\WiMAX\Bin\WiMAXCU.exe

C:\Program Files\Zune\ZuneLauncher.exe

C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntiSpy.exe

C:\Users\Owner\AppData\Roaming\SanDisk\Sansa Updater\SansaDispatch.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files\Dell\DellDock\DellDock.exe

C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe

C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe

C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe

C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe

C:\Program Files (x86)\Dell\DellComms\bin\sprtcmd.exe

C:\Program Files (x86)\AVG\AVG2013\avgui.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files (x86)\Roxio\Roxio Burn\Roxio Burn.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

c:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe

C:\Program Files (x86)\AVG\AVG2013\avgcfgex.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\vssvc.exe

C:\Windows\System32\svchost.exe -k swprv

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://xfinity.comcast.net/?cid=cgps02182012

uDefault_Page_URL = g.msn.com/USCON/1

mWinlogon: Userinit = userinit.exe,

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL

BHO: Updater For XFIN_PORTAL: {bb46be07-13eb-4c49-b0f0-fc78b9ea4983} -

BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll

TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -

uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background

uRun: [Desktop Software] "C:\Program Files (x86)\Common Files\SupportSoft\bin\bcont.exe" /ini "C:\Program Files (x86)\ComcastUI\Desktop Software\uinstaller.ini" /fromrun /starthidden

uRun: [ComcastAntispyClient] "C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntispy.exe" /hide

uRun: [steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent

uRun: [sansaDispatch] C:\Users\Owner\AppData\Roaming\SanDisk\Sansa Updater\SansaDispatch.exe

mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

mRun: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"

mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"

mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2

mRun: [DellSupportCenter] "c:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

mRun: [DellComms] "C:\Program Files (x86)\Dell\DellComms\bin\sprtcmd.exe" /P DellComms

mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY

mRunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe

mRunOnce: [DSUpdateLauncher] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe" /NOCONSOLE /D="C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate" /RUNAS "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe"

mRunOnce: [sTToasterLauncher] C:\Program Files (x86)\Dell DataSafe Local Backup\toasterLauncher.exe

StartupFolder: C:\Users\Owner\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files\Dell\DellDock\DellDock.exe

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - C:\PROGRA~2\MIF5BA~1\Office14\ONBttnIE.dll/105

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

LSP: mswsock.dll

TCP: NameServer = 209.18.47.61 209.18.47.62 192.168.1.1

TCP: Interfaces\{8CF0461D-C7C5-41A8-AA42-E289E38B0B1A} : NameServer = 0.0.0.0

TCP: Interfaces\{CADE28BF-206F-4CC2-BB69-BC14DA68FFD7} : DHCPNameServer = 192.168.1.1

TCP: Interfaces\{D96B7E50-E896-4B34-8004-FFA0628279F9} : DHCPNameServer = 209.18.47.61 209.18.47.62 192.168.1.1

TCP: Interfaces\{D96B7E50-E896-4B34-8004-FFA0628279F9}\05245535543223 : DHCPNameServer = 10.0.0.1

TCP: Interfaces\{D96B7E50-E896-4B34-8004-FFA0628279F9}\64169627669656C646F594E6E6 : DHCPNameServer = 4.2.2.1

TCP: Interfaces\{D96B7E50-E896-4B34-8004-FFA0628279F9}\96E6475627C616E646 : DHCPNameServer = 209.18.47.61 209.18.47.62

TCP: Interfaces\{D96B7E50-E896-4B34-8004-FFA0628279F9}\E4544574541425 : DHCPNameServer = 192.168.1.1

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL

x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} -

x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe

x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s

x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe

x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe

x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe

x64-Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe

x64-Run: [intelWireless] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel Wireless Tray

x64-Run: [intelWirelessWiMAX] "C:\Program Files\Intel\WiMAX\Bin\WiMAXCU.exe" /tasktray /nosplash

x64-Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"

x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll

x64-Notify: igfxcui - igfxdev.dll

x64-SSODL: WebCheck - <orphaned>

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\18p8jpdz.default\

FF - prefs.js: browser.search.selectedEngine - Ask.com

FF - plugin: C:\PROGRA~2\MIF5BA~1\Office14\NPAUTHZ.DLL

FF - plugin: C:\PROGRA~2\MIF5BA~1\Office14\NPSPWRAP.DLL

FF - plugin: C:\Program Files (x86)\Amazon\MP3 Downloader\npAmazonMP3DownloaderPlugin101772.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_2_202_228.dll

FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll

FF - plugin: C:\Windows\SysWOW64\npmproxy.dll

.

============= SERVICES / DRIVERS ===============

.

R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2013-2-8 71480]

R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2013-2-8 311096]

R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2013-2-8 116536]

R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2013-2-8 45880]

R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-10-22 55280]

R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2013-2-26 246072]

R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2013-2-8 206136]

R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2013-2-14 239416]

R2 {1E444BE9-B8EC-4ce6-8C2B-6536FB7F4FB7};Power Control [2010/10/22 18:04:43];C:\Program Files (x86)\CyberLink\PowerDVD DX\000.fcl [2010-10-22 146928]

R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2010-10-22 98208]

R2 AntiSpywareService;Comcast AntiSpyware;C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe [2009-6-17 616408]

R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [2013-2-19 282624]

R2 DMAgent;Intel® PROSet/Wireless WiMAX Red Bend Device Management Service;C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe [2010-6-7 408576]

R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]

R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-10-22 689472]

R2 sprtsvc_DellComms;SupportSoft Sprocket Service (DellComms);C:\Program Files (x86)\Dell\DellComms\bin\sprtsvc.exe [2009-5-5 206064]

R2 TurboB;Turbo Boost UI Monitor driver;C:\Windows\System32\drivers\TurboB.sys [2009-11-2 13784]

R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-10-22 2320920]

R2 WiMAXAppSrv;Intel® PROSet/Wireless WiMAX Service;C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe [2010-6-7 911872]

R3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE [2012-6-11 240208]

R3 bpenum;bpenum;C:\Windows\System32\drivers\bpenum.sys [2010-10-22 71168]

R3 bpmp;Intel® Centrino® WiMAX 6050 Series;C:\Windows\System32\drivers\bpmp.sys [2010-10-22 175104]

R3 bpusb;bpusb;C:\Windows\System32\drivers\bpusb.sys [2010-10-22 81920]

R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2010-10-22 172704]

R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-10-22 56344]

R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-10-22 158976]

R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2010-10-22 271872]

R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\Windows\System32\drivers\L1C62x64.sys [2010-10-22 74280]

R3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\System32\drivers\NETw5s64.sys [2010-10-22 7689216]

R3 wdkmd;Intel WiDi KMD;C:\Windows\System32\drivers\WDKMD.sys [2010-6-18 39832]

S2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [2013-2-27 4937264]

S2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE [2012-6-11 193616]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S3 Andbus;LGE Android Platform Composite USB Device;C:\Windows\System32\drivers\lgandbus64.sys [2011-7-16 19456]

S3 AndDiag;LGE Android Platform USB Serial Port;C:\Windows\System32\drivers\lganddiag64.sys [2011-7-16 27648]

S3 AndGps;LGE Android Platform USB GPS NMEA Port;C:\Windows\System32\drivers\lgandgps64.sys [2011-7-16 27136]

S3 ANDModem;LGE Android Platform USB Modem;C:\Windows\System32\drivers\lgandmodem64.sys [2011-7-16 33792]

S3 androidusb;ADB Interface Driver;C:\Windows\System32\drivers\lgandadb.sys [2011-7-16 31744]

S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2010-3-5 340240]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-10-22 245792]

S3 TurboBoost;TurboBoost;C:\Program Files\Intel\TurboBoost\TurboBoost.exe [2009-11-2 126352]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-2-18 1255736]

.

=============== Created Last 30 ================

.

2013-04-25 13:57:57 -------- d-----w- C:\Users\Owner\AppData\Roaming\Malwarebytes

2013-04-25 13:57:42 -------- d-----w- C:\ProgramData\Malwarebytes

2013-04-25 13:57:41 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys

2013-04-25 13:57:41 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2013-04-18 23:15:17 -------- d-sh--w- C:\Windows\SysWow64\%APPDATA%

2013-04-11 07:26:45 -------- d-sh--w- C:\found.001

2013-04-10 20:58:59 6656 ----a-w- C:\Windows\SysWow64\apisetschema.dll

2013-04-10 20:58:59 61440 ----a-w- C:\Windows\System32\drivers\appid.sys

2013-04-10 20:58:59 58368 ----a-w- C:\Windows\System32\appidapi.dll

2013-04-10 20:58:59 50688 ----a-w- C:\Windows\SysWow64\appidapi.dll

2013-04-10 20:58:59 43520 ----a-w- C:\Windows\System32\csrsrv.dll

2013-04-10 20:58:59 34304 ----a-w- C:\Windows\System32\appidsvc.dll

2013-04-10 20:58:59 17920 ----a-w- C:\Windows\System32\appidcertstorecheck.exe

2013-04-10 20:58:59 148480 ----a-w- C:\Windows\System32\appidpolicyconverter.exe

2013-04-10 20:58:59 112640 ----a-w- C:\Windows\System32\smss.exe

2013-04-06 19:12:55 -------- d-----w- C:\Users\Owner\AppData\Roaming\SanDisk

.

==================== Find3M ====================

.

2013-04-19 02:23:18 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-04-19 02:23:18 691592 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-03-19 06:05:55 5466472 ----a-w- C:\Windows\System32\ntoskrnl.exe

2013-03-19 05:04:04 3971432 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2013-03-19 05:04:04 3915608 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2013-03-02 05:52:57 1652568 ----a-w- C:\Windows\System32\drivers\ntfs.sys

2013-03-02 05:49:19 1198080 ----a-w- C:\Windows\System32\wininet.dll

2013-03-02 05:43:16 57856 ----a-w- C:\Windows\System32\licmgr10.dll

2013-03-02 05:06:05 981504 ----a-w- C:\Windows\SysWow64\wininet.dll

2013-03-02 04:38:33 482816 ----a-w- C:\Windows\System32\html.iec

2013-03-02 04:03:34 386048 ----a-w- C:\Windows\SysWow64\html.iec

2013-03-02 03:56:13 1638912 ----a-w- C:\Windows\System32\mshtml.tlb

2013-03-02 03:30:45 44544 ----a-w- C:\Windows\SysWow64\licmgr10.dll

2013-03-02 03:29:26 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2013-03-01 03:32:29 3150848 ----a-w- C:\Windows\System32\win32k.sys

2013-02-27 03:40:46 246072 ----a-w- C:\Windows\System32\drivers\avgidsdrivera.sys

2013-02-24 21:19:12 861088 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll

2013-02-24 21:19:12 782240 ----a-w- C:\Windows\SysWow64\deployJava1.dll

2013-02-14 07:52:46 239416 ----a-w- C:\Windows\System32\drivers\avgtdia.sys

2013-02-12 15:42:13 44032 ----a-w- C:\Windows\System32\tsgqec.dll

2013-02-12 15:37:30 3138048 ----a-w- C:\Windows\System32\mstscax.dll

2013-02-12 15:31:40 158208 ----a-w- C:\Windows\System32\aaclient.dll

2013-02-12 15:13:55 2691072 ----a-w- C:\Windows\SysWow64\mstscax.dll

2013-02-12 15:07:48 131072 ----a-w- C:\Windows\SysWow64\aaclient.dll

2013-02-12 14:02:22 19968 ----a-w- C:\Windows\System32\drivers\usb8023.sys

2013-02-12 13:59:49 36864 ----a-w- C:\Windows\SysWow64\tsgqec.dll

2013-02-08 08:37:56 116536 ----a-w- C:\Windows\System32\drivers\avgmfx64.sys

2013-02-08 08:37:54 311096 ----a-w- C:\Windows\System32\drivers\avgloga.sys

2013-02-08 08:37:50 71480 ----a-w- C:\Windows\System32\drivers\avgidsha.sys

2013-02-08 08:37:42 206136 ----a-w- C:\Windows\System32\drivers\avgldx64.sys

2013-02-08 08:37:40 45880 ----a-w- C:\Windows\System32\drivers\avgrkx64.sys

.

============= FINISH: 19:39:30.44 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume2

Install Date: 1/22/2011 11:11:46 AM

System Uptime: 4/26/2013 1:10:38 PM (6 hours ago)

.

Motherboard: Dell Inc. | | 08VFX1

Processor: Intel® Core™ i5 CPU M 460 @ 2.53GHz | U2E1 | 2534/133mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 581 GiB total, 520.878 GiB free.

D: is CDROM (UDF)

.

==== Disabled Device Manager Items =============

.

Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}

Description: AntiLog32

Device ID: ROOT\LEGACY_ANTILOG32\0000

Manufacturer:

Name: AntiLog32

PNP Device ID: ROOT\LEGACY_ANTILOG32\0000

Service: AntiLog32

.

==== System Restore Points ===================

.

RP208: 3/14/2013 11:37:10 AM - Windows Update

RP209: 3/18/2013 5:49:18 PM - Installed AVG 2013

RP210: 3/18/2013 5:49:51 PM - Installed AVG 2013

RP211: 3/19/2013 1:35:06 PM - Removed Java 7 Update 15

RP212: 3/19/2013 1:36:46 PM - Removed Java™ 6 Update 20 (64-bit)

RP213: 3/26/2013 3:00:28 AM - Windows Update

RP214: 4/6/2013 8:45:05 PM - Scheduled Checkpoint

RP215: 4/11/2013 3:00:32 AM - Windows Update

.

==== Installed Programs ======================

.

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin 64-bit

Adobe Reader 9.1.2

Advanced Audio FX Engine

Amazon MP3 Downloader 1.0.17

Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver

AVG 2013

Best Buy pc app

Bing Bar

CA Pest Patrol Realtime Protection

calibre

CCleaner

D3DX10

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

Dell Communications (Support Software)

Dell DataSafe Local Backup

Dell DataSafe Local Backup - Support Software

Dell Dock

Dell Edoc Viewer

Dell Getting Started Guide

Dell Support Center (Support Software)

Dell Webcam Central

GoToAssist 8.0.0.514

Hardware Helper

Intel PROSet Wireless

Intel WiMAX Tutorial

Intel® Graphics Media Accelerator Driver

Intel® Management Engine Components

Intel® PROSet/Wireless WiFi Software

Intel® Turbo Boost Technology Monitor

Intel® Wireless Display

Intel® PROSet/Wireless WiMAX Software

Junk Mail filter update

LG United Mobile Driver

Live! Cam Avatar Creator

Malwarebytes Anti-Malware version 1.75.0.1300

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Home and Student 2010

Microsoft Office Office 64-bit Components 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared 64-bit MUI (English) 2010

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Single Image 2010

Microsoft Office Word MUI (English) 2010

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2005 Redistributable (x64)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Mozilla Firefox 20.0.1 (x86 en-US)

Mozilla Maintenance Service

MSVCRT

MSVCRT_amd64

Origin

PowerDVD DX

Quickset64

Realtek High Definition Audio Driver

Roxio Burn

Sansa Updater

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition

Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition

Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition

Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition

Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition

Sid Meier's Civilization V

Steam

Synaptics Pointing Device Driver

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition

Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition

Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition

Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition

Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition

Visual Studio 2010 x64 Redistributables

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live Sync

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

Windows Mobile Device Updater Component

Zune

Zune Language Pack (CHS)

Zune Language Pack (CHT)

Zune Language Pack (CSY)

Zune Language Pack (DAN)

Zune Language Pack (DEU)

Zune Language Pack (ELL)

Zune Language Pack (ESP)

Zune Language Pack (FIN)

Zune Language Pack (FRA)

Zune Language Pack (HUN)

Zune Language Pack (IND)

Zune Language Pack (ITA)

Zune Language Pack (JPN)

Zune Language Pack (KOR)

Zune Language Pack (MSL)

Zune Language Pack (NLD)

Zune Language Pack (NOR)

Zune Language Pack (PLK)

Zune Language Pack (PTB)

Zune Language Pack (PTG)

Zune Language Pack (RUS)

Zune Language Pack (SVE)

.

==== Event Viewer Messages From Past Week ========

.

4/25/2013 8:50:07 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error: An instance of the service is already running.

4/25/2013 11:31:36 AM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.

4/25/2013 11:31:36 AM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.

4/25/2013 11:31:27 AM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.

4/25/2013 11:30:24 AM, Error: Service Control Manager [7006] - The ScRegSetValueExW call failed for FailureActions with the following error: Access is denied.

4/25/2013 11:01:10 AM, Error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.

4/25/2013 11:01:10 AM, Error: Service Control Manager [7024] - The Windows Search service terminated with service-specific error %%-1073473535.

4/22/2013 1:56:19 PM, Error: Service Control Manager [7023] - The Function Discovery Resource Publication service terminated with the following error: %%-2147024891

4/22/2013 1:56:19 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: %%-2147024891

.

==== End Of File ===========================

Thanks again for the help.

Golferguy

MrCharlie · April 26, 2013

Can you run RogueKiller and post the log:

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes)

P2P Warning:

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.
Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

MrC

golferguy · April 27, 2013

MrC, I couldn't copy and paste the Rogue Killer Log. Let me know if this attachment is ok.

Golferguy

RKreport1_S_04262013_02d2115.txt

golferguy · April 27, 2013

MrC, After I did the Rogue Killer scan, AVG is showing the Luhe.Sirefef.A threat.

Golferguy

golferguy · April 27, 2013

MrC, Must head into work. Will check in the mornign when I get in.

Golferguy

MrCharlie · April 27, 2013

Please read the following information first.

You're infected with Rootkit.ZeroAccess, a BackDoor Trojan.
BACKDOOR WARNING
------------------------------
One or more of the identified infections is known to use a backdoor.
This allows hackers to remotely control your computer, steal critical system information and download and execute files.
I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.
Though the infection has been identified and because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:
How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
http://www.dslreports.com/faq/10451
When Should I Format, How Should I Reinstall
http://www.dslreports.com/faq/10063
I will try my best to clean this machine but I can't guarantee that it will be 100% secure afterwards.
Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.

-----------------------------------------

Run RogueKiller again and click Scan

When the scan completes > click on the Registry tab

Put a check next to all of these and uncheck the rest: (if found)

[HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-21-1798845907-1177906494-1504488283-1000\$c614d3bf243a3fd7a4fd36cd3756874b\n) [-] -> FOUND
[HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-18\$c614d3bf243a3fd7a4fd36cd3756874b\n) [-] -> FOUND
[HJ INPROC][ZeroAccess] HKLM\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-18\$c614d3bf243a3fd7a4fd36cd3756874b\n) [-] -> FOUND

Now click Delete on the right hand column under Options

-------------

Next click on the Files tab and put a check next to these and uncheck the rest. (if found)

[ZeroAccess][FILE] n : C:\$recycle.bin\S-1-5-18\$c614d3bf243a3fd7a4fd36cd3756874b\n [-] --> FOUND
[ZeroAccess][FILE] n : C:\$recycle.bin\S-1-5-21-1798845907-1177906494-1504488283-1000\$c614d3bf243a3fd7a4fd36cd3756874b\n [-] --> FOUND
[ZeroAccess][FILE] @ : C:\$recycle.bin\S-1-5-18\$c614d3bf243a3fd7a4fd36cd3756874b\@ [-] --> FOUND
[ZeroAccess][FILE] @ : C:\$recycle.bin\S-1-5-21-1798845907-1177906494-1504488283-1000\$c614d3bf243a3fd7a4fd36cd3756874b\@ [-] --> FOUND
[ZeroAccess][FOLDER] U : C:\$recycle.bin\S-1-5-18\$c614d3bf243a3fd7a4fd36cd3756874b\U --> FOUND
[ZeroAccess][FOLDER] U : C:\$recycle.bin\S-1-5-21-1798845907-1177906494-1504488283-1000\$c614d3bf243a3fd7a4fd36cd3756874b\U --> FOUND
[ZeroAccess][FOLDER] L : C:\$recycle.bin\S-1-5-18\$c614d3bf243a3fd7a4fd36cd3756874b\L --> FOUND
[ZeroAccess][FOLDER] L : C:\$recycle.bin\S-1-5-21-1798845907-1177906494-1504488283-1000\$c614d3bf243a3fd7a4fd36cd3756874b\L --> FOUND
[ZeroAccess][FILE] Desktop.ini : C:\Windows\Assembly\GAC_32\Desktop.ini [-] --> FOUND
[ZeroAccess][FILE] Desktop.ini : C:\Windows\Assembly\GAC_64\Desktop.ini [-] --> FOUND

Now click Delete on the right hand column under Options

-------------

Next.........

Download Malwarebytes Anti-Rootkit from HERE

Unzip the contents to a folder in a convenient location.
Open the folder where the contents were unzipped and run mbar.exe
Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
Click on the Cleanup button to remove any threats and reboot if prompted to do so.
Wait while the system shuts down and the cleanup process is performed.
Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt

To attach a log if needed:

Bottom right corner of this page.

New window that comes up.

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot.

Verify that your system is now functioning normally.

MrC

golferguy · April 27, 2013

MrC, will do and will post results this evening.

Golferguy

golferguy · April 27, 2013

MrC, I did the Rogue Killer Scan. Also, did the Malwarebytes antiroot kit scan. Here are the logs ttaht you requested.

Golferguy

mbar-log-2013-04-27 (19-30-31).txt

system-log.txt

MrCharlie · April 28, 2013

Well Done, lets run ComboFix to clear up any leftovers.

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

golferguy · April 28, 2013

MrC, Just want to make sure I'm on the smae page with you. Malwarebytes is installed. If I don't open it, it shouldn't be running. Correct? I will shut down AVG prior to running combofix.

Golferguy

golferguy · April 28, 2013

MrC, Here is the ComboFix Log.

Golferguy

ComboFix.txt

MrCharlie · April 28, 2013

Looks Good, lets check for any adware while you're here:

Please download AdwCleaner from here and save it on your Desktop.

AdwCleaner is a reliable removal tool for Adware, Foistware, toolbars and potentially unwanted programs.
AdwCleaner is a tool that deletes :
· Adwares (software ads)
· PUP/LPI (Potentially Undesirable Program)
· Toolbars
· Hijacker (Hijack of the browser's homepage)
It works with a Search and Deletion methode. It can be easily uninstalled using the "Uninstall" mode.

Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
Now click on the Search tab.
Please post the contents of the log-file created in your next post.

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Note:

Please look over what was found......especially any folders, we're going to permanently delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.

If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it.

Please note that Antivir Webguard uses ASK Toolbar as part of its web security. If you remove ASK by using Adwcleaner, Antivir Webguard will no longer work properly. Therefore, if you use this program please use the instructions below to access the options screen where you should enable /DisableAskDetections before using AdwCleaner.
You can click on the question mark (?) in the upper left corner of the program and then click on Options. You will then be presented with a dialog where you can disable various detections. These options are described below:
/DisableAskDetection - This option disables Ask Toolbar detection.

MrC

golferguy · April 28, 2013

MrC, Here is the AdwCleaner Log.

Golferguy

AdwCleanerR1.txt

MrCharlie · April 28, 2013

Some adware found....lets clear it out.....

Please re-run AdwCleaner
Click on Delete button.
Confirm each time with OK if asked.
Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

Then......

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt.
Please Post the contents of that document.
Do Not Attach It!!!

MrC

golferguy · April 28, 2013

MrC, Here is the new AdwCleaner Log. Will wait for your ok before I run the security check.

Golferguy

AdwCleanerS1.txt

MrCharlie · April 28, 2013

OK go a head....MrC

golferguy · April 28, 2013

MrC, Here is the Security Check. Golferguy

Results of screen317's Security Check version 0.99.63

Windows 7 x64 (UAC is enabled)

Out of date service pack!!

Internet Explorer 8 Out of date!

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

AVG AntiVirus Free Edition 2013

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.75.0.1300

Adobe Flash Player 11.2.202.228 Flash Player out of Date!

Adobe Reader 9 Adobe Reader out of Date!

Mozilla Firefox (20.0.1)

````````Process Check: objlist.exe by Laurent````````

AVG avgwdsvc.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 11% Defragment your hard drive soon! (Do NOT defrag if SSD!)

````````````````````End of Log``````````````````````

golferguy · April 28, 2013

MrC, Heading off to work. Will check in tomorrow for a reply. Thanks.

Golferguy

MrCharlie · April 28, 2013

Out dated programs on the system are vulnerable to malware.

Please update or uninstall them:

Out of date service pack!! <---check Windows Update for this

Adobe Flash Player 11.2.202.228 Flash Player out of Date!<---please check for an update if available, should be in your control panel

Adobe Reader 9 Adobe Reader out of Date! <---please check for an update if available or uninstall and download and install Foxit Reader which is less vulnerable to malware and much better than Adobe. Don't install any toolbars that may come with it (ASK Toolbar).

----------------------------------------------

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

If you used DeFogger to disable your CD Emulation drivers, please re-enable them.

-------------------------------

Please download OTL from one of the links below: (you may already have OTL on the system)

http://oldtimer.geekstogo.com/OTL.exe

http://oldtimer.geekstogo.com/OTL.com

http://www.itxassoci...T-Tools/OTL.exe

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

Maurice Naggar · April 28, 2013

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Generic29.ajge Trojan Removal Help Please

Recommended Posts

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Recently Browsing 0 members

Important Information