Ricardo_S01 Posted April 24, 2013 ID:673397 Share Posted April 24, 2013 Hello Everyone!I'm using on my computer the Malware-bytes and another program, Kaspersky.When a check my computer with Malware-bytes finds a supposed trojan, it eliminates but after a time, she finds again the problem.I contact Kaspersky and he said is a false positive, is true?The report:Sorry for my bad english and if I did something wrong :Xmbam-log-2013-04-23 (16-34-18).txt Link to post Share on other sites More sharing options...
Staff miekiemoes Posted April 24, 2013 Staff ID:673399 Share Posted April 24, 2013 Hi,Can you zip and attach the following file to this thread?C:\Users\Eu\AppData\Local\Thinstall\Cache\Stubs\1132936d78a868cb17016ba6774327dbebfde8\AcroRd32Info.exeThanks Link to post Share on other sites More sharing options...
Ricardo_S01 Posted April 24, 2013 Author ID:673416 Share Posted April 24, 2013 Hi,Sorry but i cannot find the file on my computer :/ Link to post Share on other sites More sharing options...
Staff miekiemoes Posted April 24, 2013 Staff ID:673422 Share Posted April 24, 2013 Can you check your quarantine? Open Malwarebytes > Quarantine tabLocate the file C:\Users\Eu\AppData\Local\Thinstall\Cache\Stubs\1132936d78a868cb17016ba6774327dbebfde8\AcroRd32Info.exe in there and select to restore. ONLY restore that one.Then it should be present in its location again. Link to post Share on other sites More sharing options...
Ricardo_S01 Posted April 24, 2013 Author ID:673443 Share Posted April 24, 2013 i try, and the file was restored, but when use the option find on my computer, nothing is foundsomething wrong? :/ Link to post Share on other sites More sharing options...
Staff miekiemoes Posted April 24, 2013 Staff ID:673445 Share Posted April 24, 2013 Can you navigate/Browse to the directory manually?C:\Users\Eu\AppData\Local\Thinstall\Cache\Stubs\1132936d78a868cb17016ba6774327dbebfde8\AcroRd32Info.exeCan you find the C:\Users\Eu\AppData\Local\Thinstall\Cache\Stubs\1132936d78a868cb17016ba6774327dbebfde8 directory? That's where the file should be present.If you can't view that directory (or can't view the C:\Users\Eu\AppData\ directory), then you need to display hidden files. See here how to do this: http://windows.microsoft.com/en-us/windows-vista/show-hidden-files Link to post Share on other sites More sharing options...
Ricardo_S01 Posted April 24, 2013 Author ID:673447 Share Posted April 24, 2013 Is this what you want?AcroRd32Info.zip Link to post Share on other sites More sharing options...
Staff miekiemoes Posted April 24, 2013 Staff ID:673450 Share Posted April 24, 2013 Thanks, yes, it's that what I want. This doesn't really appear to be a false positive though - however, the file is not malicious perse, but rather suspicious. We will adjust detection for this one, however, I still suggest you remove that file. Link to post Share on other sites More sharing options...
Ricardo_S01 Posted April 24, 2013 Author ID:673451 Share Posted April 24, 2013 thank you very much for your help and sorry for my english Link to post Share on other sites More sharing options...
Staff miekiemoes Posted April 24, 2013 Staff ID:673458 Share Posted April 24, 2013 Glad I could help Link to post Share on other sites More sharing options...
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