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Unable to find my problem

markf

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in Resolved Malware Removal Logs

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markf

markf

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I have some malware on my machine but I can not find it. Neither Kapersky or Malwarebytes finds the problem. I keep getting block messages in the Kapersky log even when I am not in a internet browser. Also when I look at process explorer I keep seeing twunk_32.exe using CPU and when I kill it shows up again being launched by a different program. Also twice today I have had a new email message put up by itself trying to send a email to feedback@x??? did not write it down sorry but the web site was did show up as problematic when I google it. I completed a full scan used Malwarebytes in safe mode and I have not found the problem. DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 10.0.9200.16537

Run by mfiel at 17:37:51 on 2013-04-20

Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.8073.4256 [GMT -4:00]

.

AV: Kaspersky Anti-Virus *Enabled/Updated* {C3113FBF-4BCB-4461-D78D-6EDFEC9593E5}

SP: Kaspersky Anti-Virus *Enabled/Updated* {7870DE5B-6DF1-4BEF-ED3D-55AD9712D958}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

FW: Kaspersky Anti-Virus *Disabled* {FB2ABE9A-01A4-4539-FCD2-C7EA1246D49E}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k netsvcs

C:\Program Files\IDT\WDM\STacSV64.exe

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Program Files (x86)\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe

C:\Program Files\Common Files\SPBA\upeksvr.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\WLANExt.exe

C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE

C:\Program Files\Dell\DW WLAN Card\bcmwltry.exe

C:\Windows\System32\spoolsv.exe

C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostControlService.exe

C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostStorageService.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Trusted Drive Manager\TdmService.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files\IDT\WDM\AESTSr64.exe

C:\Program Files (x86)\Dell\KACE\AMPAgent.exe

C:\Windows\system32\svchost.exe -k apphost

C:\Windows\Microsoft.NET\Framework64\v4.0.30319\aspnet_state.exe

C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations MP4\avp.exe

C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe

C:\Program Files (x86)\Cisco Systems\VPN Client\cvpnd.exe

C:\Windows\system32\IProsetMonitor.exe

C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe

C:\Program Files (x86)\Kaspersky Lab\NetworkAgent\klnagent.exe

C:\Program Files (x86)\Appian\MapInfo\MapMarker_USA_v14\sdk\tomcat\bin\tomcat5.exe

C:\Program Files (x86)\Meraki\PCC Agent 1.0.86\m_agent_service.exe

C:\Program Files\Microsoft SQL Server\100\DTS\Binn\MsDtsSrvr.exe

c:\Program Files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe

C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\sqlservr.exe

C:\Program Files\Microsoft SQL Server\MSAS10_50.MSSQLSERVER\OLAP\bin\msmdsrv.exe

C:\Windows\system32\DRIVERS\o2flash.exe

c:\Windows\SysWOW64\srvany.exe

c:\Windows\sysWOW64\SDIOAssist.exe

C:\Program Files (x86)\AppAssure Software\Replay Agent\Agent64\TevoSource.exe

C:\Program Files (x86)\AppAssure Software\Replay Agent\Agent64\AaDump.exe

C:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\ReportServer\bin\ReportingServicesService.exe

C:\Program Files (x86)\Appian\MapInfo\RoutingJServer-3.3\Tomcat-Routing\bin\tomcat5.exe

C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe

C:\Program Files (x86)\Synology\Assistant\UsbClientService.exe

C:\Windows\system32\svchost.exe -k iissvcs

C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Authentication Manager\WaveAMService.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

c:\Program Files\Dell\Feature Enhancement Pack\DFEPService.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\svchost.exe -k bthsvcs

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k secsvcs

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\system32\taskeng.exe

C:\Windows\Explorer.EXE

C:\Program Files\DellTPad\Apoint.exe

C:\Program Files\IDT\WDM\sttray64.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\DellTPad\ApMsgFwd.exe

C:\Program Files\DellTPad\HidFind.exe

C:\Program Files\Dell\DW WLAN Card\WLTRAY.EXE

C:\Program Files\DellTPad\Apntex.exe

C:\Program Files\Dell\Feature Enhancement Pack\DFEPApplication.exe

C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Trusted Drive Manager\TdmNotify.exe

C:\Program Files\DVDFab Virtual Drive\vdrive.exe

C:\Users\mfiel\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe

C:\Program Files\TortoiseSVN\bin\TSVNCache.exe

C:\Program Files (x86)\Greenshot\Greenshot.exe

C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files (x86)\8x8 - Virtual Office Desktop\8x8 - Virtual Office Desktop.exe

C:\Program Files\Dell\Feature Enhancement Pack\SmartSettings.exe

C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe

C:\Windows\twunk_32.exe

C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe

C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations MP4\avp.exe

C:\Program Files (x86)\Citrix\ICA Client\concentr.exe

C:\Program Files (x86)\Citrix\Receiver\Receiver.exe

C:\Windows\system32\taskmgr.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\IMSS\PrivacyIconClient.exe

C:\Windows\twunk_32.exe

C:\PROGRA~2\COMMON~1\MICROS~1\OFFICE15\CSISYN~1.EXE

C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

C:\Program Files (x86)\Citrix\SelfServicePlugin\SelfServicePlugin.exe

C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe

C:\Program Files (x86)\Microsoft Office\Office15\MsoSync.exe

C:\Windows\servicing\TrustedInstaller.exe

C:\Windows\system32\sppsvc.exe

C:\Windows\system32\SearchFilterHost.exe

\\?\C:\Windows\system32\wbem\WMIADAP.EXE

C:\Windows\sysWOW64\wbem\wmiprvse.exe

C:\Windows\sysWOW64\wbem\wmiprvse.exe

C:\Windows\SysWOW64\inetsrv\w3wp.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uSearch Bar = Preserve

mWinlogon: Userinit = userinit.exe,

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office15\URLREDIR.DLL

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} -

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

uRun: [DVDFab VDrive] "C:\Program Files\DVDFab Virtual Drive\vdrive.exe"

uRun: [skyDrive] "C:\Users\mfiel\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe" /background

uRun: [Greenshot] C:\Program Files (x86)\Greenshot\Greenshot.exe

uRun: [OfficeSyncProcess] "C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE"

mRun: [iMSS] "C:\Program Files (x86)\Intel\Intel® Management Engine Components\IMSS\PIconStartup.exe"

mRun: [RemoteControl9] "C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe"

mRun: [PDVD9LanguageShortcut] "C:\Program Files (x86)\CyberLink\PowerDVD9\Language\Language.exe"

mRun: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"

mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices

mRun: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations MP4\avp.exe"

mRun: [CitrixReceiver] "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Citrix\Receiver Updater.lnk"

mRun: [ConnectionCenter] "C:\Program Files (x86)\Citrix\ICA Client\concentr.exe" /startup

uExplorerRun: [fbaddafcead] C:\Users\mfiel\AppData\Roaming\6fb118a4-8dda-4344-8329-142fc706e840ad\fbaddafcead.exe

StartupFolder: C:\Users\mfiel\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\8X8-VI~1.LNK - C:\Program Files (x86)\8x8 - Virtual Office Desktop\8x8 - Virtual Office Desktop.exe

StartupFolder: C:\Users\mfiel\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\JETBRA~1.LNK - C:\Windows\Installer\{46D6A844-5B1D-423E-9A53-A9D920E5CECA}\F.ProductIcon.ico

StartupFolder: C:\Users\mfiel\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\SMARTS~1.LNK - C:\Program Files\Dell\Feature Enhancement Pack\SmartSettings.exe

uPolicies-Explorer: NoDriveTypeAutoRun = dword:145

uPolicies-System: HideLogonScripts = dword:1

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-Explorer: NoDriveTypeAutoRun_KL_notset = dword:1

mPolicies-Explorer: NoDriveTypeAutoRun = dword:255

mPolicies-System: ConsentPromptBehaviorAdmin = dword:0

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableLUA = dword:0

mPolicies-System: EnableUIADesktopToggle = dword:0

mPolicies-System: PromptOnSecureDesktop = dword:0

mPolicies-System: DisableCAD = dword:1

mPolicies-System: HideStartupScripts = dword:1

mPolicies-System: HideShutdownScripts = dword:1

mPolicies-Explorer: NoDriveTypeAutoRun = dword:145

mPolicies-System: HideLogonScripts = dword:1

IE: Add to Anti-Banner - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations MP4\ie_banner_deny.htm

IE: {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - {85E0B171-04FA-11D1-B7DA-00A0C90348D6}

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

IE: {CF819DA3-9882-4944-ADF5-6EF17ECF3C6E} - "C:\Program Files (x86)\Fiddler2\Fiddler.exe"

DPF: 55963676-2F5E-4BAF-AC28-CF26AA587566 - vpnweb.cab

DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.6.2.cab

DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} - hxxps://transfers.ds.microsoft.com/FTM/TransferSource/grTransferCtrl.cab

DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://akamaicdn.webex.com/client/WBXclient-T28L10NSP6-15258/webex/ieatgpc1.cab

TCP: NameServer = 10.189.6.146

TCP: Interfaces\{283DA153-2EA0-487C-A720-0FC771E37175} : DHCPNameServer = 10.189.6.146

TCP: Interfaces\{283DA153-2EA0-487C-A720-0FC771E37175}\45275736B637 : DHCPNameServer = 10.6.0.21 10.6.0.22 172.18.10.95

Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll

Filter: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL

Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files (x86)\Microsoft Office\Office15\MSOSB.DLL

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

AppInit_DLLs= C:\PROGRA~2\Citrix\ICACLI~1\RSHook.dll

SSODL: WebCheck - <orphaned>

SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL

LSA: Authentication Packages = msv1_0 wvauth

x64-mWinlogon: Userinit = C:\Windows\System32\KUsrInit.exe,

x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office15\URLREDIR.DLL

x64-BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office\Office15\GROOVEEX.DLL

x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} -

x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe

x64-Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe

x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe

x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe

x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe

x64-Run: [broadcom Wireless Manager UI] C:\Program Files\Dell\DW WLAN Card\WLTRAY.exe

x64-Run: [DFEPApplication] c:\Program Files\Dell\Feature Enhancement Pack\DFEPApplication.exe

x64-Run: [TdmNotify] C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Trusted Drive Manager\TdmNotify.exe

x64-IE: {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - {85E0B171-04FA-11D1-B7DA-00A0C90348D6}

x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

x64-IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

x64-IE: {CF819DA3-9882-4944-ADF5-6EF17ECF3C6E} - "C:\Program Files (x86)\Fiddler2\Fiddler.exe"

x64-Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>

x64-Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>

x64-Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>

x64-Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>

x64-Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>

x64-Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>

x64-Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>

x64-Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>

x64-Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>

x64-Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>

x64-Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>

x64-Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>

x64-Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>

x64-Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>

x64-Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>

x64-Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>

x64-Filter: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL

x64-Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - <orphaned>

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-Notify: igfxcui - igfxdev.dll

x64-Notify: spba - C:\Program Files\Common Files\SPBA\homefus2.dll

x64-SSODL: WebCheck - <orphaned>

x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\mfiel\AppData\Roaming\Mozilla\Firefox\Profiles\sevfi0sl.default\

FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPAUTHZ.DLL

FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL

FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Citrix\ICA Client\npicaN.dll

FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Java\jre7\bin\new_plugin\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Java\jre7\bin\new_plugin\npjp2.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\Users\mfiel\AppData\Local\Citrix\Plugins\79\npappdetector.dll

FF - plugin: C:\Users\mfiel\AppData\Local\Google\Update\1.3.21.123\npGoogleUpdate3.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_5_502_135.dll

.

============= SERVICES / DRIVERS ===============

.

R0 AAFsFlt;AAFsFlt;C:\Windows\System32\drivers\AAFsFlt.sys [2012-2-14 74536]

R0 AAVolFlt;Volume Filter Driver;C:\Windows\System32\drivers\AAVolFlt.sys [2012-2-14 80680]

R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2012-3-25 55856]

R0 stdcfltn;Disk Class Filter Driver for Accelerometer;C:\Windows\System32\drivers\stdcfltn.sys [2012-3-25 22128]

R1 ctxusbm;Citrix USB Monitor Driver;C:\Windows\System32\drivers\ctxusbm.sys [2012-4-25 93272]

R1 dvdfabio;dvdfabio;C:\Windows\System32\drivers\dvdfabio.sys [2012-5-31 13184]

R1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter;C:\Windows\System32\drivers\klim6.sys [2011-9-1 32048]

R3 AAVStor;AAVStor;C:\Windows\System32\drivers\AAVStor.sys [2012-2-14 48424]

R3 Acceler;Accelerometer Service;C:\Windows\System32\drivers\accelern.sys [2012-3-25 27760]

R3 BTWAMPFL;BTWAMPFL;C:\Windows\System32\drivers\btwampfl.sys [2012-3-25 349736]

R3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\drivers\btwl2cap.sys [2012-3-25 39464]

R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2012-3-25 172960]

R3 cvusbdrv;Dell ControlVault;C:\Windows\System32\drivers\cvusbdrv.sys [2011-5-10 38504]

R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2012-3-25 317440]

R3 KLFLTDEV;Kaspersky Lab KLFltDev;C:\Windows\System32\drivers\klfltdev.sys [2009-9-3 30736]

R3 O2MDRRDR;O2MDRRDR;C:\Windows\System32\drivers\O2MDRw7x64.sys [2012-3-25 74984]

R3 O2SDJRDR;O2SDJRDR;C:\Windows\System32\drivers\o2sdjw7x64.sys [2012-3-25 83560]

R3 vdrive;vdrive;C:\Windows\System32\drivers\vdrive.sys [2012-5-31 45952]

S3 AAVDisk;Virtual Disk Driver;C:\Windows\System32\drivers\AAVdisk.sys [2012-2-14 60712]

S3 busenum;Synology Virtual USB Hub;C:\Windows\System32\drivers\busenum.sys [2012-8-3 55776]

S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);C:\Windows\System32\drivers\ssudbus.sys [2013-2-6 102936]

S3 dmvsc;dmvsc;C:\Windows\System32\drivers\dmvsc.sys [2010-11-21 71168]

S3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2012-3-25 158976]

S3 mbamchameleon;mbamchameleon;C:\Windows\System32\drivers\mbamchameleon.sys [2013-4-20 36680]

S3 netvsc;netvsc;C:\Windows\System32\drivers\netvsc60.sys [2010-11-21 168448]

S3 O2MDFRDR;O2MDFRDR;C:\Windows\System32\drivers\o2mdfw7x64.sys [2012-3-25 72808]

S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-1-6 19456]

S3 ssudmdm;SAMSUNG Mobile USB Modem Drivers (DEVGURU Ver.);C:\Windows\System32\drivers\ssudmdm.sys [2013-2-6 203544]

S3 SynthVid;SynthVid;C:\Windows\System32\drivers\VMBusVideoM.sys [2010-11-21 22528]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-1-6 57856]

S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2013-1-6 30208]

S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\System32\drivers\wdcsam64.sys [2008-5-6 14464]

S4 RsFx0151;RsFx0151 Driver;C:\Windows\System32\drivers\RsFx0151.sys [2011-6-17 313696]

.

=============== Created Last 30 ================

.

2013-04-20 18:55:58 36680 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys

2013-04-19 10:28:36 -------- d-----w- C:\Windows\pss

2013-04-19 10:09:27 76232 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{1A9D002F-6139-4719-9AFD-EE9E8892A166}\offreg.dll

2013-04-19 10:00:14 -------- d-----w- C:\Program Files (x86)\8x8 - Virtual Office Desktop

2013-04-19 09:58:38 9317456 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{1A9D002F-6139-4719-9AFD-EE9E8892A166}\mpengine.dll

2013-04-17 12:01:09 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys

2013-04-17 12:01:09 -------- d-----w- C:\ProgramData\Malwarebytes

2013-04-17 12:01:09 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2013-04-10 23:57:04 -------- d-----w- C:\Users\mfiel\AppData\Roaming\6fb118a4-8dda-4344-8329-142fc706e840ad

2013-04-10 23:57:02 0 ----a-w- C:\Users\mfiel\vlcplayer.exe

2013-04-10 23:56:59 -------- d-----w- C:\Users\mfiel\AppData\Roaming\Yhet

2013-04-10 23:56:59 -------- d-----w- C:\Users\mfiel\AppData\Roaming\Keibi

2013-04-10 23:56:59 -------- d-----w- C:\Users\mfiel\AppData\Roaming\Isaku

2013-04-10 11:34:48 3153408 ----a-w- C:\Windows\System32\win32k.sys

2013-04-10 11:34:47 5550424 ----a-w- C:\Windows\System32\ntoskrnl.exe

2013-04-10 11:34:47 223752 ----a-w- C:\Windows\System32\drivers\fvevol.sys

2013-04-10 11:34:44 3968856 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2013-04-10 11:34:44 3913560 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2013-04-10 11:34:43 6656 ----a-w- C:\Windows\SysWow64\apisetschema.dll

2013-04-10 11:34:43 43520 ----a-w- C:\Windows\System32\csrsrv.dll

2013-04-10 11:34:43 112640 ----a-w- C:\Windows\System32\smss.exe

2013-04-05 13:46:04 -------- d-----w- C:\Program Files\Mythicsoft

.

==================== Find3M ====================

.

2013-03-13 17:04:15 73432 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-03-13 17:04:15 693976 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-03-12 05:10:56 282744 ------w- C:\Windows\System32\MpSigStub.exe

2013-02-21 10:30:16 1766912 ----a-w- C:\Windows\SysWow64\wininet.dll

2013-02-21 10:29:39 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll

2013-02-21 10:29:37 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll

2013-02-21 10:29:37 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll

2013-02-21 10:15:07 2240512 ----a-w- C:\Windows\System32\wininet.dll

2013-02-21 10:14:09 3958784 ----a-w- C:\Windows\System32\jscript9.dll

2013-02-21 10:14:05 67072 ----a-w- C:\Windows\System32\iesetup.dll

2013-02-21 10:14:05 136704 ----a-w- C:\Windows\System32\iesysprep.dll

2013-02-19 12:01:03 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2013-02-19 11:42:14 2706432 ----a-w- C:\Windows\System32\mshtml.tlb

2013-02-19 11:10:53 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe

2013-02-19 10:51:18 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe

2013-02-12 05:45:24 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll

2013-02-12 05:45:22 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll

2013-02-12 05:45:22 308736 ----a-w- C:\Windows\apppatch\AppPatch64\AcGenral.dll

2013-02-12 05:45:22 111104 ----a-w- C:\Windows\apppatch\AppPatch64\acspecfc.dll

2013-02-12 04:48:31 474112 ----a-w- C:\Windows\apppatch\AcSpecfc.dll

2013-02-12 04:48:26 2176512 ----a-w- C:\Windows\apppatch\AcGenral.dll

2013-02-12 04:12:05 19968 ----a-w- C:\Windows\System32\drivers\usb8023.sys

2013-02-06 12:42:10 203544 ----a-w- C:\Windows\System32\drivers\ssudmdm.sys

2013-02-06 12:42:08 102936 ----a-w- C:\Windows\System32\drivers\ssudbus.sys

.

============= FINISH: 17:46:15.29 ===============

post-109413-0-40757700-1366495269.jpg

attach.zip

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gringo_pr

gringo_pr

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Hello markf

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from
here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download
AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+

Gringo

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markf

markf

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Results of screen317's Security Check version 0.99.62

Windows 7 Service Pack 1 x64 (UAC is disabled!)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Disabled!

Kaspersky Anti-Virus

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.75.0.1300

Visual Studio Extensions for Windows Library for JavaScript

Java version out of Date!

Adobe Flash Player 11.6.602.180

Adobe Reader 10.1.6 Adobe Reader out of Date!

Mozilla Firefox 15.0.1 Firefox out of Date!

Google Chrome 26.0.1410.43

Google Chrome 26.0.1410.64

````````Process Check: objlist.exe by Laurent````````

Kaspersky Lab Kaspersky Anti-Virus 6.0 for Windows Workstations MP4 avp.exe

Kaspersky Lab NetworkAgent klnagent.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 0%

````````````````````End of Log``````````````````````

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markf

markf

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# AdwCleaner v2.200 - Logfile created 04/21/2013 at 08:25:38

# Updated 02/04/2013 by Xplode

# Operating system : Windows 7 Professional Service Pack 1 (64 bits)

# User : mfiel - CLE-MFIELDER

# Boot Mode : Normal

# Running from : C:\Users\mfiel\Downloads\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

Folder Deleted : C:\Users\lansupport\AppData\Roaming\pdfforge

***** [Registry] *****

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}

***** [internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16537

[OK] Registry is clean.

-\\ Mozilla Firefox v15.0.1 (en-US)

File : C:\Users\mfiel\AppData\Roaming\Mozilla\Firefox\Profiles\sevfi0sl.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v26.0.1410.64

File : C:\Users\mfiel\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[s1].txt - [978 octets] - [21/04/2013 08:25:38]

########## EOF - C:\AdwCleaner[s1].txt - [1037 octets] ##########

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markf

markf

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RogueKiller V8.5.4 _x64_ [Mar 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : mfiel [Admin rights]

Mode : Remove -- Date : 04/21/2013 08:43:23

| ARK || FAK || MBR |

¤¤¤ Bad processes : 4 ¤¤¤

[bLACKLIST] twunk_32.exe -- C:\Windows\twunk_32.exe [7] -> KILLED [TermProc]

[RESIDUE] twunk_32.exe -- C:\Windows\twunk_32.exe [7] -> KILLED [TermProc]

[RESIDUE] twunk_32.exe -- C:\Windows\twunk_32.exe [7] -> KILLED [TermProc]

[RESIDUE] twunk_32.exe -- C:\Windows\twunk_32.exe [7] -> KILLED [TermProc]

¤¤¤ Registry Entries : 6 ¤¤¤

[RUN][sUSP PATH] HKCU\[...]\Policies\Explorer\Run : fbaddafcead (C:\Users\mfiel\AppData\Roaming\6fb118a4-8dda-4344-8329-142fc706e840ad\fbaddafcead.exe) [-] -> DELETED

[HJ] HKLM\[...]\System : ConsentPromptBehaviorAdmin (0) -> REPLACED (2)

[HJ] HKLM\[...]\System : EnableLUA (0) -> REPLACED (1)

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> REPLACED (1)

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST750LX003-1AC154 +++++

--- User ---

[MBR] 469648421511a9ec94f9db4a145b7d9e

[bSP] 49967f73530db0bef78edcb6eaacd3cc : Windows Vista MBR Code

Partition table:

0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 81920 | Size: 752 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 1622016 | Size: 714610 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[2]_D_04212013_02d0843.txt >>

RKreport[1]_S_04212013_02d0841.txt ; RKreport[2]_D_04212013_02d0843.txt

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gringo_pr

gringo_pr

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Hello markf

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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Maurice Naggar

Maurice Naggar

Posted
Posted

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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