Jump to content

Recommended Posts

Ah sorry, I accidentally pressed send too early on that last post. As I was saying, when the disk repair ran last time, the one that said no problems were found, it also said that system was only 100 megabytes or so. When I partitioned my C drive to dual boot ubuntu I remember the partitions, and one of them was called SYSTEM and was about 100 megabytes--so I think disk repair only scanned that part of the C drive. That's what I was trying to ask in my second-to-last reply.

Link to post
Share on other sites

That's why I'm confused--the C drive is the Windows drive, but when I followed your directions exactly, it checked the SYSTEM partition, instead of the 320 gigabyte C drive.

I'll follow your steps for chkdsk again. Meanwhile, maybe a screen capture of my partitions will help you understand what happened?post-137619-0-60472900-1366738290.png

Link to post
Share on other sites

I do not know why (or even if) your Ubuntu partition is visible.

We are only interested in the Windows partition !!!

From your chart above, C is the windows drive.

Here is one way to find all the volume lables on the HD.

Go to a command prompt.

Start >> type in cmd >> press the Ctrl+Shift+Enter keyboard combination and cmd.exe will be launched as if you selected Run as Administrator. You will then see a User Account Control prompt asking if you would like to allow the Command Prompt to be able to make changes on your computer. Click on the Yes button and you will now be at the Elevated Command Prompt.

at the command prompt, type in

diskpart

and press Enter-key

wait for the Diskpart tool to display & load.

Then type in

list volume

and press Enter-key

wait for the list of logical volume and labels to display.

Write down the list.

We are interested in the volume label and drive Letter for the windows operating system volume.

when document on paper, report that back here.

then type in

EXIT and enter 1 time to close diskpart.

Repeat another time to close the command window.

Link to post
Share on other sites

Hi,

You need to remove older versions of Java runtime. Do this:

Download & Save to your Desktop or a new folder Javara.zip

Extract the contents of the zip file. Then double click Javara.exe to run it.

JavaRa is a simple tool that does a simple job: it removes old and redundant versions of the Java Runtime Environment (JRE).

Next, please run a free online scan with the ESET Online Scanner

Note: You will need to use Internet Explorer for this scan.

  1. Tick the box next to YES, I accept the Terms of Use.
  2. Click Start
  3. When asked, allow the ActiveX control to install
  4. Click Start
  5. Make sure that the options Remove found threats and the option Scan unwanted applications is checked
  6. Click Scan
    Wait for the scan to finish
  7. Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  8. Copy and paste that log as a reply to this topic

Next, do a new run with Securitycheck

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Let me know how things are running now and what issues remain.

Edited by Maurice Naggar
Link to post
Share on other sites

For some reason ESET didn't create a log, but it said no threats found. Here's the security check log:

Results of screen317's Security Check version 0.99.62

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 8 Out of date!

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

AVG Anti-Virus Free Edition 2012

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.75.0.1300

Java 7 Update 21

Java version out of Date!

Adobe Flash Player 11.7.700.169

Adobe Reader XI

Mozilla Firefox (20.0.1)

Mozilla Thunderbird 15.0.1 Thunderbird out of Date!

Google Chrome 26.0.1410.43

Google Chrome 26.0.1410.64

Google Chrome Plugins...

````````Process Check: objlist.exe by Laurent````````

AVG avgwdsvc.exe

AVG avgtray.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 0%

````````````````````End of Log``````````````````````

I don't understand why it says my Java is out of date, I downloaded the latest JavaRE.

My computer stopped constantly notifying me of the hard disk error a few days ago but I think I might've accidentally clicked "Don't remind me again." I've noticed that when watching a video or listening to an audio file in Windows media player, it will intermittently stop responding. Just in general, the computer's not how it was before the virus and the hard disk problem. It's functional most of the time but it clearly can't handle the things it used to be able to do no problem. Should I try running another disk check?

Link to post
Share on other sites

With ESET having detected nothing, and all that we checked previously, there are no malwares now.

Whatever other issues you are listing {slow down, etc} you need to use other resources, in other areas.

The PC Help forum is one such resource http://forums.malwarebytes.org/index.php?showforum=6

Disregard the note on outdated Java.

But you do need to see about updating your Thunderbird app.

Also see about updating to a least Internet Explorer 9 from MS.

We can wrap this up now.

If you have a problem with these steps, or something does not quite work here, do let me know.

The following few steps will remove tools we used. Advise me after you have completed the cleanups.

  • Download OTC to your desktop and run it
  • Click Yes to beginning the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. Choose Yes.

ERUNT you should keep and use periodically to backup Windows registry.

Delete the following if still present:

RKILL

aswmbr.exe

roguekiller.exe

securitycheck.exe

mbar.exe

tdsskiller.exe

You may use Control Panel >> Programs and Features and uninstall ESET Online scan

BitDefender Quickscan.

As to your other issues, Here are some recommended articles:

MS Speed up your pc - Win7 / Vista

http://windows.microsoft.com/en-US/windows/explore/speed-up-your-pc

What to do if your Computer is running slowly

http://www.malwareremoval.com/tutorials/runningslowly.php

See Miekiemoes' Help! My computer is slow!

http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html

Safer practices & malware prevention

We are finished here. Best regards. cool.gif

Link to post
Share on other sites

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.