Possible Ramnit.R infection - pls help!

[Jeremy Tinsley]

Sorry here's the one taken from the C Drive (the other was a file that opened when the scan was complete) - might be the same but just in case.

ComboFix.txt

[MrCharlie]

Looks Good, How is it??

-----------------------

Please download AdwCleaner from here and save it on your Desktop.

AdwCleaner is a reliable removal tool for Adware, Foistware, toolbars and potentially unwanted programs.

AdwCleaner is a tool that deletes :

· Adwares (software ads)

· PUP/LPI (Potentially Undesirable Program)

· Toolbars

· Hijacker (Hijack of the browser's homepage)

It works with a Search and Deletion methode. It can be easily uninstalled using the "Uninstall" mode.

1. Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
   
2. Now click on the Search tab.
   
3. Please post the contents of the log-file created in your next post.

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Note:

Please look over what was found......especially any folders, we're going to permanently delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.

If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it.

MrC

[Jeremy Tinsley]

Hello MrC,

It's looking good so Far!

Attached is the log:

AdwCleanerR1.txt

[MrCharlie]

Good, you didn't have a real bad infection.

Please create a new system restore point before continuing.

Lots of adware found....lets clear it out.....

1. Please re-run AdwCleaner
   
2. Click on Delete button.
   
3. Confirm each time with OK if asked.
   
4. Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

Then......

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

• Save it to your Desktop.
  
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  
• A Notepad document should open automatically called checkup.txt.
  
• Please Post the contents of that document.
  
• Do Not Attach It!!!
  

MrC

[Jeremy Tinsley]

Hello Mr C,

Below is the Adwcleaner logfile:

AdwCleanerS1.txt

And here is the text from Security Check:

Results of screen317's Security Check version 0.99.61

Windows Vista Service Pack 2 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

ESET Smart Security 4.2

Antivirus out of date!

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.70.0.1100

Java 6 Update 21

Java 7 Update 9

Java SE Runtime Environment 6 Update 1

Java version out of Date!

Adobe Reader XI

Mozilla Thunderbird (17.0.4)

Google Chrome 25.0.1364.152

Google Chrome 25.0.1364.172

````````Process Check: objlist.exe by Laurent````````

ESET NOD32 Antivirus egui.exe

ESET NOD32 Antivirus ekrn.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 0 %

````````````````````End of Log``````````````````````

[MrCharlie]

ESET Smart Security 4.2

Antivirus out of date! <----check for an update

Please uninstall these from add/remove programs:

Java™ SE Runtime Environment 6 Update 1

Java™ 6 Update 21

Java 7 Update 9 <---please update, should be update 17

Java version out of Date! <--------Go to control panel > Java > Update Tab > Update Now

Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

If there's no update tab in Java, uninstall it and Download and install the latest version from Here

Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

Google Chrome 25.0.1364.152 <---Old

Google Chrome 25.0.1364.172 <---Old

Please update Google Chrome >> This is the latest version: Version 26.0.1410.43 m

Then.....Remove the older versions:

You have old versions of Google Chrome on the system.

Please download and run OldChromeRemover.

@Windows Vista/Windows 7 users must use “Run As Administrator.”

--------------------------------------------------------

You have out dated programs on the system which are vulnerable to malware.

Please update or uninstall them

Info on doing that can be found in my Preventive Maintenance

~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

Please download OTL from one of the links below: (you may already have OTL on the system)

http://oldtimer.geekstogo.com/OTL.exe

http://oldtimer.geekstogo.com/OTL.com

http://www.itxassoci...T-Tools/OTL.exe

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

[Jeremy Tinsley]

Hello MrC.

The computer appears to be working again. Thank you so much for all your help!

Jeremy

[MrCharlie]

OK Take Care MrC

[Maurice Naggar]

Glad we could help.

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