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help, bad image virus?


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It all started after upgradeing limewire, it froze as soon as the download was complete. Avg doesnt find anything, i am getting a realplayer bad image error and sometimes it just freezes and goes to a blue screen as soon as windows is loaded. It wont let me load malwarebytes as ShellExecuteEx failed code 1392.

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  • Root Admin

Please download to your Desktop: Dr.Web CureIt

  • After the file has downloaded, disable your current Anti-Virus and disconnect from the Internet
  • Doubleclick the drweb-cureit.exe file, then click the Start button, then the OK button to perform an Express Scan.
  • This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it.
  • Once the short scan has finished, Click on the Complete scan radio button.
  • Then click on the Settings menu on top, the select Change Settings or press the F9 key. You can also change the Language
  • Choose the Scanning tab and I recomend leaving the Heuristic analysis enabled (this can lead to False Positives though)
  • On the File types tab ensure you select All files
  • Click on the Actions tab and set the following:
    • Objects Infected objects = Cure, Incurable objects = Move, Suspicious objects = Report
    • Infected packages Archive = Move, E-mails = Report, Containers = Move
    • Malware Adware = Move, Dialers = Move, Jokes = Move, Riskware = Move, Hacktools = Move
    • Do not change the Rename extension - default is: #??
    • Leave the default save path for Moved files here: %USERPROFILE%\DoctorWeb\Quarantine\
    • Leave prompt on Action checked

    [*]On the Log file tab leave the Log to file checked.

    [*]Leave the log file path alone: %USERPROFILE%\DoctorWeb\CureIt.log

    [*]Log mode = Append

    [*]Encoding = ANSI

    [*]Details Leave Names of file packers and Statistics checked.

    [*]Limit log file size = 2048 KB and leave the check mark on the Maximum log file size.

    [*]On the General tab leave the Scan Priority on High

    [*]Click the Apply button at the bottom, and then the OK button.

    [*]On the right side under the Dr Web Anti-Virus Logo you will see 3 little buttons. Click the left VCR style Start button.

    [*]In this mode it will scan Boot sectors of all disks, All removable media, and all local drives

    [*]The more files and folders you have the longer the scan will take. On large drives it can take hours to complete.

    [*]When the Cure option is selected, an additional context menu will open. Select the necessary action of the program, if the curing fails.

    [*]Click 'Yes to all' if it asks if you want to cure/move the files.

    [*]This will move it to the %USERPROFILE%\DoctorWeb\Quarantine\ folder if it can't be cured. (in this case we need samples)

    [*]After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list

    [*]Save the report to your Desktop. The report will be called DrWeb.csv

    [*]Close Dr.Web Cureit.

    [*]Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.

    [*]After reboot, post the contents of the log from Dr.Web you saved previously to your Desktop in your next reply with a new hijackthis log.

    drweb.jpg

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  • Root Admin

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.

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