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Security Processor Loader Driver


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Not sure if this is the right place, but here are the logs;

DDS (Ver_2012-11-20.01) - NTFS_AMD64 NETWORK

Internet Explorer: 8.0.7601.17514

Run by Jaclyn at 21:17:21 on 2013-03-18

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4044.3385 [GMT -4:00]

.

AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}

AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

.

============== Running Processes ===============

.

C:\windows\system32\lsm.exe

C:\windows\system32\svchost.exe -k DcomLaunch

C:\windows\system32\svchost.exe -k RPCSS

C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\windows\system32\svchost.exe -k netsvcs

C:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted

C:\windows\system32\svchost.exe -k LocalService

C:\windows\system32\svchost.exe -k NetworkService

C:\windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\windows\Explorer.EXE

C:\windows\system32\ctfmon.exe

C:\windows\System32\svchost.exe -k secsvcs

C:\windows\system32\wbem\wmiprvse.exe

C:\windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uWindow Title = Internet Explorer, optimized for Bing and MSN

uSearch Bar = hxxp://www.google.com/ie

uSearch Page = hxxp://www.google.com

uDefault_Search_URL = hxxp://www.google.com/ie

uProxyOverride = <local>;*.local

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

mWinlogon: Userinit = userinit.exe

BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>

BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.8313.1002\swg.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll

BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll

EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll

mRun: [TSleepSrv] C:\Program Files (x86)\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe

mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60

mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe

mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\Office12\EXCEL.EXE/3000

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab

DPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://www.cvsphoto.com/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab

DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab

TCP: NameServer = 192.168.1.1

TCP: Interfaces\{D6D2BAC4-6928-437D-B095-D14B2904589A} : DHCPNameServer = 50.30.0.50

TCP: Interfaces\{DD670141-8A5B-4FD9-A0B6-53D6DE0A7E37} : DHCPNameServer = 192.168.1.1

TCP: Interfaces\{DD670141-8A5B-4FD9-A0B6-53D6DE0A7E37}\E4544574541425 : DHCPNameServer = 192.168.1.1

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.152\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

x64-BHO: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.8313.1002\swg64.dll

x64-TB: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll

x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-Run: [igfxTray] C:\windows\System32\igfxtray.exe

x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe

x64-Run: [Persistence] C:\windows\System32\igfxpers.exe

x64-Run: [TPwrMain] C:\Program Files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE

x64-Run: [HSON] C:\Program Files (x86)\TOSHIBA\TBS\HSON.exe

x64-Run: [TCrdMain] C:\Program Files (x86)\TOSHIBA\FlashCards\TCrdMain.exe

x64-Run: [smartAudio] C:\Program Files\CONEXANT\SAII\SAIICpl.exe /t

x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe

x64-Run: [Teco] "C:\Program Files (x86)\TOSHIBA\TECO\Teco.exe" /r

x64-Run: [TosWaitSrv] C:\Program Files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe

x64-Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe

x64-Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe

x64-Run: [TosNC] C:\Program Files (x86)\Toshiba\BulletinBoard\TosNcCore.exe

x64-Run: [TosReelTimeMonitor] C:\Program Files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe

x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-Notify: igfxcui - igfxdev.dll

x64-SSODL: WebCheck - <orphaned>

.

============= SERVICES / DRIVERS ===============

.

R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\System32\drivers\tos_sps64.sys [2009-6-24 482384]

R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\System32\drivers\TVALZFL.sys [2009-6-19 14472]

R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\windows\System32\drivers\L1C62x64.sys [2010-11-8 76912]

R3 QIOMem;Generic IO & Memory Access;C:\windows\System32\drivers\QIOMem.sys [2009-6-15 12800]

R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\windows\System32\drivers\rtl8192ce.sys [2011-7-20 1109096]

S1 aswSnx;aswSnx;C:\windows\System32\drivers\aswSnx.sys [2011-9-24 984144]

S1 aswSP;aswSP;C:\windows\System32\drivers\aswSP.sys [2011-9-24 370288]

S2 aswFsBlk;aswFsBlk;C:\windows\System32\drivers\aswFsBlk.sys [2011-9-24 25232]

S2 aswMonFlt;aswMonFlt;C:\windows\System32\drivers\aswMonFlt.sys [2011-9-24 71600]

S2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2012-11-8 44808]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 FlipShareServer;FlipShare Server;C:\Program Files (x86)\Flip Video\FlipShareServer\FlipShareServer.exe [2011-5-6 1085440]

S2 IHA_MessageCenter;IHA_MessageCenter;C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe [2011-12-12 352248]

S2 IntuitUpdateServiceV4;Intuit Update Service v4;C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe [2012-8-23 13672]

S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]

S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\Toshiba\TECO\TecoService.exe [2011-3-2 266680]

S2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-7-20 2656280]

S3 IntcDAud;Intel® Display Audio;C:\windows\System32\drivers\IntcDAud.sys [2010-10-15 317440]

S3 PGEffect;Pangu effect driver;C:\windows\System32\drivers\PGEffect.sys [2011-7-20 38096]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\System32\drivers\RtsUStor.sys [2011-7-20 250984]

S3 RSUSBVSTOR;RTSUVSTOR.Sys Realtek USB Card Reader;C:\windows\System32\drivers\rtsuvstor.sys [2011-7-20 307304]

S3 SrvHsfHDA;SrvHsfHDA;C:\windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]

S3 SrvHsfV92;SrvHsfV92;C:\windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]

S3 SrvHsfWinac;SrvHsfWinac;C:\windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]

S3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2011-7-20 54136]

S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\Toshiba\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-12-8 137632]

S3 TPCHSrv;TPCH Service;C:\Program Files\Toshiba\TPHM\TPCHSrv.exe [2010-12-20 822704]

S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]

S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]

S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2011-9-17 1255736]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2013-03-18 21:21:12 -------- d-----w- C:\Users\Jaclyn\AppData\Local\ElevatedDiagnostics

2013-03-18 20:45:42 111374 ----a-w- C:\Users\Jaclyn\cc_20130318_164524.reg

2013-03-18 20:43:52 -------- d-----w- C:\Program Files\CCleaner

2013-03-18 20:33:45 9162192 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{C03F3898-F3F1-4E02-91F8-0F2AC27E0B23}\mpengine.dll

2013-03-17 23:42:47 -------- d-----w- C:\Users\Jaclyn\AppData\Roaming\Tific

2013-03-17 23:36:57 -------- d-----w- C:\Users\Jaclyn\AppData\Local\Symantec

2013-03-17 16:24:34 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{81CF3777-20CA-464C-B9D4-51944066D3B9}

2013-03-17 14:19:30 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{7FED0124-1375-4306-A1D4-ED82A292110D}

2013-03-17 13:57:52 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{884ACFC3-1BFE-4945-B2DA-0D4E2D818097}

2013-03-16 15:15:06 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{3E9259C7-5EDD-4769-B1ED-2B814AD3D5F8}

2013-03-16 00:32:15 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{160924EA-EF13-4542-B70A-EF118166F4CE}

2013-03-14 00:34:44 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{147DDC30-49A7-46F8-B79A-DCC9DFDFD5D2}

2013-03-11 18:38:03 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{0CC136C9-B884-4A39-897F-3F1D32E6D4A0}

2013-03-10 03:50:36 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{3D14FE42-DA94-477C-A0A8-84AF303BB8B6}

2013-03-09 15:50:02 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{9AF3AFA0-B24F-4A07-8B2D-BB865A7023B9}

2013-03-07 13:55:07 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{367EDFCC-F6A1-49A6-81D7-3F880D7C5862}

2013-03-07 01:54:44 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{BF700E52-1F34-424B-B5CE-2A8A7C6CA637}

2013-03-05 14:47:11 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{CE2740C2-4B4B-4B3A-8F0A-C9611CF080EA}

2013-03-04 05:04:53 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{5C74F137-617C-4E96-9F21-22FADE8E7347}

2013-03-03 17:04:17 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{A327616F-7C62-4382-B5DE-A5EF40ED6B7E}

2013-03-02 22:20:07 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{3E3BC1DA-8E42-4836-AE72-DE37CC26E3FA}

2013-03-01 12:38:33 -------- d-----w- C:\windows\CheckSur

2013-02-27 18:27:22 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{9FA8D981-8F01-40AE-BF2E-562D812F1883}

2013-02-26 16:27:13 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{AAD65BC5-7A43-4541-9C7D-C413357084EE}

2013-02-25 16:09:12 -------- d-----w- C:\Program Files\iPod

2013-02-25 16:09:11 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69

2013-02-25 16:09:11 -------- d-----w- C:\Program Files\iTunes

2013-02-25 16:09:11 -------- d-----w- C:\Program Files (x86)\iTunes

2013-02-25 16:06:38 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{AB0EA8E6-6106-4E7A-9721-6E0691F6A283}

2013-02-24 01:08:08 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{AB7CA290-FD26-49AF-8595-A36CC12FE88D}

2013-02-24 01:06:26 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{9B8F3236-BA07-4A6C-91F0-C05ACA9C88B3}

2013-02-23 12:26:12 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{C76DCA1C-9E69-4502-A7C9-5718564B72BB}

2013-02-21 18:06:00 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{084721B1-0F22-4625-9B7D-89E69E81A681}

2013-02-20 18:05:03 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{537A3EB0-A53E-4914-BF0D-DBB21CFA0844}

.

==================== Find3M ====================

.

2013-01-17 06:28:58 273840 ----a-w- C:\windows\System32\MpSigStub.exe

.

============= FINISH: 21:18:34.56 ===============

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Here is the attach log:

DDS (Ver_2012-11-20.01) - NTFS_AMD64 NETWORK

Internet Explorer: 8.0.7601.17514

Run by Jaclyn at 21:17:21 on 2013-03-18

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4044.3385 [GMT -4:00]

.

AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}

AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

.

============== Running Processes ===============

.

C:\windows\system32\lsm.exe

C:\windows\system32\svchost.exe -k DcomLaunch

C:\windows\system32\svchost.exe -k RPCSS

C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\windows\system32\svchost.exe -k netsvcs

C:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted

C:\windows\system32\svchost.exe -k LocalService

C:\windows\system32\svchost.exe -k NetworkService

C:\windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\windows\Explorer.EXE

C:\windows\system32\ctfmon.exe

C:\windows\System32\svchost.exe -k secsvcs

C:\windows\system32\wbem\wmiprvse.exe

C:\windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uWindow Title = Internet Explorer, optimized for Bing and MSN

uSearch Bar = hxxp://www.google.com/ie

uSearch Page = hxxp://www.google.com

uDefault_Search_URL = hxxp://www.google.com/ie

uProxyOverride = <local>;*.local

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

mWinlogon: Userinit = userinit.exe

BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>

BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.8313.1002\swg.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll

BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll

EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll

mRun: [TSleepSrv] C:\Program Files (x86)\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe

mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60

mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe

mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\Office12\EXCEL.EXE/3000

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab

DPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://www.cvsphoto.com/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab

DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab

TCP: NameServer = 192.168.1.1

TCP: Interfaces\{D6D2BAC4-6928-437D-B095-D14B2904589A} : DHCPNameServer = 50.30.0.50

TCP: Interfaces\{DD670141-8A5B-4FD9-A0B6-53D6DE0A7E37} : DHCPNameServer = 192.168.1.1

TCP: Interfaces\{DD670141-8A5B-4FD9-A0B6-53D6DE0A7E37}\E4544574541425 : DHCPNameServer = 192.168.1.1

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.152\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

x64-BHO: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.8313.1002\swg64.dll

x64-TB: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll

x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-Run: [igfxTray] C:\windows\System32\igfxtray.exe

x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe

x64-Run: [Persistence] C:\windows\System32\igfxpers.exe

x64-Run: [TPwrMain] C:\Program Files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE

x64-Run: [HSON] C:\Program Files (x86)\TOSHIBA\TBS\HSON.exe

x64-Run: [TCrdMain] C:\Program Files (x86)\TOSHIBA\FlashCards\TCrdMain.exe

x64-Run: [smartAudio] C:\Program Files\CONEXANT\SAII\SAIICpl.exe /t

x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe

x64-Run: [Teco] "C:\Program Files (x86)\TOSHIBA\TECO\Teco.exe" /r

x64-Run: [TosWaitSrv] C:\Program Files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe

x64-Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe

x64-Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe

x64-Run: [TosNC] C:\Program Files (x86)\Toshiba\BulletinBoard\TosNcCore.exe

x64-Run: [TosReelTimeMonitor] C:\Program Files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe

x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-Notify: igfxcui - igfxdev.dll

x64-SSODL: WebCheck - <orphaned>

.

============= SERVICES / DRIVERS ===============

.

R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\System32\drivers\tos_sps64.sys [2009-6-24 482384]

R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\System32\drivers\TVALZFL.sys [2009-6-19 14472]

R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\windows\System32\drivers\L1C62x64.sys [2010-11-8 76912]

R3 QIOMem;Generic IO & Memory Access;C:\windows\System32\drivers\QIOMem.sys [2009-6-15 12800]

R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\windows\System32\drivers\rtl8192ce.sys [2011-7-20 1109096]

S1 aswSnx;aswSnx;C:\windows\System32\drivers\aswSnx.sys [2011-9-24 984144]

S1 aswSP;aswSP;C:\windows\System32\drivers\aswSP.sys [2011-9-24 370288]

S2 aswFsBlk;aswFsBlk;C:\windows\System32\drivers\aswFsBlk.sys [2011-9-24 25232]

S2 aswMonFlt;aswMonFlt;C:\windows\System32\drivers\aswMonFlt.sys [2011-9-24 71600]

S2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2012-11-8 44808]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 FlipShareServer;FlipShare Server;C:\Program Files (x86)\Flip Video\FlipShareServer\FlipShareServer.exe [2011-5-6 1085440]

S2 IHA_MessageCenter;IHA_MessageCenter;C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe [2011-12-12 352248]

S2 IntuitUpdateServiceV4;Intuit Update Service v4;C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe [2012-8-23 13672]

S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]

S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\Toshiba\TECO\TecoService.exe [2011-3-2 266680]

S2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-7-20 2656280]

S3 IntcDAud;Intel® Display Audio;C:\windows\System32\drivers\IntcDAud.sys [2010-10-15 317440]

S3 PGEffect;Pangu effect driver;C:\windows\System32\drivers\PGEffect.sys [2011-7-20 38096]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\System32\drivers\RtsUStor.sys [2011-7-20 250984]

S3 RSUSBVSTOR;RTSUVSTOR.Sys Realtek USB Card Reader;C:\windows\System32\drivers\rtsuvstor.sys [2011-7-20 307304]

S3 SrvHsfHDA;SrvHsfHDA;C:\windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]

S3 SrvHsfV92;SrvHsfV92;C:\windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]

S3 SrvHsfWinac;SrvHsfWinac;C:\windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]

S3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2011-7-20 54136]

S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\Toshiba\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-12-8 137632]

S3 TPCHSrv;TPCH Service;C:\Program Files\Toshiba\TPHM\TPCHSrv.exe [2010-12-20 822704]

S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]

S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]

S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2011-9-17 1255736]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2013-03-18 21:21:12 -------- d-----w- C:\Users\Jaclyn\AppData\Local\ElevatedDiagnostics

2013-03-18 20:45:42 111374 ----a-w- C:\Users\Jaclyn\cc_20130318_164524.reg

2013-03-18 20:43:52 -------- d-----w- C:\Program Files\CCleaner

2013-03-18 20:33:45 9162192 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{C03F3898-F3F1-4E02-91F8-0F2AC27E0B23}\mpengine.dll

2013-03-17 23:42:47 -------- d-----w- C:\Users\Jaclyn\AppData\Roaming\Tific

2013-03-17 23:36:57 -------- d-----w- C:\Users\Jaclyn\AppData\Local\Symantec

2013-03-17 16:24:34 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{81CF3777-20CA-464C-B9D4-51944066D3B9}

2013-03-17 14:19:30 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{7FED0124-1375-4306-A1D4-ED82A292110D}

2013-03-17 13:57:52 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{884ACFC3-1BFE-4945-B2DA-0D4E2D818097}

2013-03-16 15:15:06 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{3E9259C7-5EDD-4769-B1ED-2B814AD3D5F8}

2013-03-16 00:32:15 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{160924EA-EF13-4542-B70A-EF118166F4CE}

2013-03-14 00:34:44 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{147DDC30-49A7-46F8-B79A-DCC9DFDFD5D2}

2013-03-11 18:38:03 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{0CC136C9-B884-4A39-897F-3F1D32E6D4A0}

2013-03-10 03:50:36 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{3D14FE42-DA94-477C-A0A8-84AF303BB8B6}

2013-03-09 15:50:02 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{9AF3AFA0-B24F-4A07-8B2D-BB865A7023B9}

2013-03-07 13:55:07 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{367EDFCC-F6A1-49A6-81D7-3F880D7C5862}

2013-03-07 01:54:44 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{BF700E52-1F34-424B-B5CE-2A8A7C6CA637}

2013-03-05 14:47:11 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{CE2740C2-4B4B-4B3A-8F0A-C9611CF080EA}

2013-03-04 05:04:53 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{5C74F137-617C-4E96-9F21-22FADE8E7347}

2013-03-03 17:04:17 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{A327616F-7C62-4382-B5DE-A5EF40ED6B7E}

2013-03-02 22:20:07 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{3E3BC1DA-8E42-4836-AE72-DE37CC26E3FA}

2013-03-01 12:38:33 -------- d-----w- C:\windows\CheckSur

2013-02-27 18:27:22 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{9FA8D981-8F01-40AE-BF2E-562D812F1883}

2013-02-26 16:27:13 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{AAD65BC5-7A43-4541-9C7D-C413357084EE}

2013-02-25 16:09:12 -------- d-----w- C:\Program Files\iPod

2013-02-25 16:09:11 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69

2013-02-25 16:09:11 -------- d-----w- C:\Program Files\iTunes

2013-02-25 16:09:11 -------- d-----w- C:\Program Files (x86)\iTunes

2013-02-25 16:06:38 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{AB0EA8E6-6106-4E7A-9721-6E0691F6A283}

2013-02-24 01:08:08 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{AB7CA290-FD26-49AF-8595-A36CC12FE88D}

2013-02-24 01:06:26 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{9B8F3236-BA07-4A6C-91F0-C05ACA9C88B3}

2013-02-23 12:26:12 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{C76DCA1C-9E69-4502-A7C9-5718564B72BB}

2013-02-21 18:06:00 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{084721B1-0F22-4625-9B7D-89E69E81A681}

2013-02-20 18:05:03 -------- d-----w- C:\Users\Jaclyn\AppData\Local\{537A3EB0-A53E-4914-BF0D-DBB21CFA0844}

.

==================== Find3M ====================

.

2013-01-17 06:28:58 273840 ----a-w- C:\windows\System32\MpSigStub.exe

.

============= FINISH: 21:18:34.56 ===============

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Hi and Welcome!! Synergy2 :)

My name is Robybel.

I would be more than happy to take a look at your log and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

IMPORTANT NOTE : Please do not delete, download or install anything unless instructed to do so.

DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision. Doing so could make your system inoperable and could require a full reinstall of your Operating System and losing all your programs and data.

Vista and Windows 7 users:

These tools MUST be run from the executable. (.exe) every time you run them

with Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.

Having said that....Let's get going!! ;)

============ Next ==============

You have posted a double DDS.txt, you missed Attach.txt , Please post it in your next reply

===============================

AdwCleaner

  • Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.

============ Next ==============

  • Download RogueKiller and save it to your desktop.
  • Quit all other programs
  • Start RogueKiller.exe
  • Wait until the Prescan has finished ...
  • Click on Scan
    RGKRScan.png
  • Wait for the end of the scan
  • A report will be created on your desktop.
  • Click on the Delete button
    RGKRDelete.png
  • Next click on the ShortcutsFix
    RGKRShortcutsFix.png
  • another report will be created on your desktop.

Please post: All RKreport.txt text files located on your desktop.

On your next reply please post :

  • Attach.txt
  • AdwCleaner report
  • All RKreport.txt

Let me know if you have any problems in performing with the steps above or any questions you may have.

Good Day!

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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