Infection causing frequent advert popups and redirects

[mdwhitby]

Hi Gringo

Have run FRST again as suggested, this time selecting Fix.

The log is as follows:

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 13-03-2013

Ran by SYSTEM at 2013-03-24 14:22:01 Run:1

Running from G:\

==============================================

C:\WINDOWS\system32\drivers\etc\hosts moved successfully.

==== End of Fixlog ====

I'm also happy to report that this appears to have fixed the pop up adverts and I haven't had any in 10 mins of browsing across the sites on which they normally pop up instantly. Furthermore, I have not had any redirects.

Regards

Mark

[gringo_pr]

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

Clean Out Temp Files

• This small application you may want to keep and use once a week to keep the computer clean.
  Download CCleaner from here http://www.ccleaner.com/
  
  • Run the installer to install the application.
    
  • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    
  • Run CCleaner. default settings are fine
    
  • Click Run Cleaner.
    
  • Close CCleaner.
    

Run Malwarebytes

Please download Malwarebytes' Anti-Malware to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
  
• At the end, be sure a checkmark is placed next to
  
  • Update Malwarebytes' Anti-Malware
    
  • and Launch Malwarebytes' Anti-Malware
    

  [*] then click Finish.

  [*]If an update is found, it will download and install the latest version.

  [*]Once the program has loaded, select Perform quick scan, then click Scan.

  [*]When the scan is complete, click OK, then Show Results to view the results.

  [*]Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.

  [*]When completed, a log will open in Notepad. please copy and paste the log into your next reply

  • If you accidently close it, the log file is saved here and will be named like this:
    
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

• Go Here to download HijackThis program
  
• Save HijackThis to your desktop.
  
• Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  
• Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  
• copy and paste hijackthis report into the topic
  

"information and logs"

• In your next post I need the following
  

1. Log From MBAM
   
2. report from Hijackthis
   
3. let me know of any problems you may have had
   
4. How is the computer doing now?
   

Gringo

[mdwhitby]

Hello Gringo

PC is doing great now with no advert pop ups or redirects.

I've done as you asked and run MBAM and HijackThis - I already had MBAM on the machine. The logs are below. MBAM did not detect any malicious threats requiring deletion.

Regards

Mark

Malwarebytes Anti-Malware 1.70.0.1100

www.malwarebytes.org

Database version: v2013.03.24.05

Windows 8 x64 NTFS

Internet Explorer 10.0.9200.16519

oem :: OEM-PC [administrator]

24/03/2013 18:42:12

mbam-log-2013-03-24 (18-42-12).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 211210

Time elapsed: 3 minute(s), 5 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 18:47:01, on 24/03/2013

Platform: Unknown Windows (WinNT 6.02.1008)

MSIE: Internet Explorer v10.0 (10.00.9200.16518)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCU.exe

C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe

C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe

C:\Program Files (x86)\AVG\AVG2013\avgui.exe

C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

C:\Users\oem\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://dub002.mail.live.com/default.aspx?id=64855

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: SearchHook Class - {BC86E1AB-EDA5-4059-938F-CE307B0C6F0A} - C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\AddressBarSearch.dll

F2 - REG:system.ini: UserInit=userinit.exe

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Canon Easy-WebPrint EX BHO - {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

O3 - Toolbar: Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll

O4 - HKLM\..\Run: [bCU] "C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCU.exe"

O4 - HKLM\..\Run: [CanonSolutionMenuEx] C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE /logon

O4 - HKLM\..\Run: [MDS_Menu] "C:\Program Files (x86)\Olympus\ib\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Olympus\ib" UpdateWithCreateOnce "Software\OLYMPUS\ib\1.0"

O4 - HKLM\..\Run: [nmctxth] "C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe"

O4 - HKLM\..\Run: [NUSB3MON] "C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"

O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKCU\..\Run: [Xvid] C:\Program Files (x86)\Xvid\CheckUpdate.exe

O4 - HKCU\..\RunServicesOnce: [~cc34806374] rundll32 C:\Users\oem\AppData\Local\Netilla\CacheCleaner\~cc34806374.dll,_clearCacheRunDLL@16 1353023499 "ROD=C:\Users\oem\AppData\Local\Netilla\CacheCleaner\~cc34806374.dll.lock"

O4 - HKCU\..\RunServicesOnce: [~cc24826483] rundll32 C:\Users\oem\AppData\Local\Netilla\CacheCleaner\~cc24826483.dll,_clearCacheRunDLL@16 1354130049 "ROD=C:\Users\oem\AppData\Local\Netilla\CacheCleaner\~cc24826483.dll.lock"

O4 - HKCU\..\RunServicesOnce: [~cc94799422] rundll32 C:\Users\oem\AppData\Local\Netilla\CacheCleaner\~cc94799422.dll,_clearCacheRunDLL@16 1354209639 "ROD=C:\Users\oem\AppData\Local\Netilla\CacheCleaner\~cc94799422.dll.lock"

O4 - HKCU\..\RunServicesOnce: [~cc36067371] rundll32 C:\Users\oem\AppData\Local\Netilla\CacheCleaner\~cc36067371.dll,_clearCacheRunDLL@16 1354576164 "ROD=C:\Users\oem\AppData\Local\Netilla\CacheCleaner\~cc36067371.dll.lock"

O4 - HKCU\..\RunServicesOnce: [~cc65945527] rundll32 C:\Users\oem\AppData\Local\Netilla\CacheCleaner\~cc65945527.dll,_clearCacheRunDLL@16 1355097571 "ROD=C:\Users\oem\AppData\Local\Netilla\CacheCleaner\~cc65945527.dll.lock"

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - https://nsp2.cambridgeshire.gov.uk/component/citrix-client/v3/en_US/icaweb.cab

O16 - DPF: {76392179-60A8-462D-8961-B95C14DAADF4} (PrintEngine ActiveX Control v4.2) - https://billcentre.vodafone.co.uk/bpa/content/ddiprintengine.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://akamaicdn.webex.com/client/WBXclient-T28L10NSP7-15458/event/ieatgpc1.cab

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} (JuniperSetupClientControl Class) - https://ras.cpsn.org.uk/dana-cached/sc/JuniperSetupClient.cab

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll (file missing)

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing)

O23 - Service: AMD External Events Utility - Unknown owner - C:\WINDOWS\system32\atiesrxx.exe (file missing)

O23 - Service: AMD FUEL Service - Advanced Micro Devices, Inc. - C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe

O23 - Service: AppleChargerSrv - Unknown owner - C:\WINDOWS\system32\AppleChargerSrv.exe (file missing)

O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe

O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe

O23 - Service: Browser Configuration Utility Service (BCUService) - DeviceVM, Inc. - C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCUService.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing)

O23 - Service: Google Update Service (gupdate) (gupdate) - Unknown owner - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update Service (gupdatem) (gupdatem) - Unknown owner - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing)

O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)

O23 - Service: Pure Networks Platform Service (nmservice) - Cisco Systems, Inc. - C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmsrvc.exe

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\WINDOWS\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)

O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\WINDOWS\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\WINDOWS\system32\sppsvc.exe (file missing)

O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\WINDOWS\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\WINDOWS\system32\vssvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\WINDOWS\system32\wbengine.exe (file missing)

O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 11164 bytes

[gringo_pr]

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

• Run HijackThis (rightclick and run as admin)
  
• Click on the Scan button
  
• Put a check beside all of the items listed below (if present):
  
  • 
    O4 - HKLM\..\Run: [bCU] "C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCU.exe"
    O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    O4 - HKCU\..\Run: [Xvid] C:\Program Files (x86)\Xvid\CheckUpdate.exe
    O4 - HKCU\..\RunServicesOnce: [~cc34806374] rundll32 C:\Users\oem\AppData\Local\Netilla\CacheCleaner\~cc34806374.dll,_clearCacheRunDLL@16 1353023499 "ROD=C:\Users\oem\AppData\Local\Netilla\CacheCleaner\~cc34806374.dll.lock"
    O4 - HKCU\..\RunServicesOnce: [~cc24826483] rundll32 C:\Users\oem\AppData\Local\Netilla\CacheCleaner\~cc24826483.dll,_clearCacheRunDLL@16 1354130049 "ROD=C:\Users\oem\AppData\Local\Netilla\CacheCleaner\~cc24826483.dll.lock"
    O4 - HKCU\..\RunServicesOnce: [~cc94799422] rundll32 C:\Users\oem\AppData\Local\Netilla\CacheCleaner\~cc94799422.dll,_clearCacheRunDLL@16 1354209639 "ROD=C:\Users\oem\AppData\Local\Netilla\CacheCleaner\~cc94799422.dll.lock"
    O4 - HKCU\..\RunServicesOnce: [~cc36067371] rundll32 C:\Users\oem\AppData\Local\Netilla\CacheCleaner\~cc36067371.dll,_clearCacheRunDLL@16 1354576164 "ROD=C:\Users\oem\AppData\Local\Netilla\CacheCleaner\~cc36067371.dll.lock"
    O4 - HKCU\..\RunServicesOnce: [~cc65945527] rundll32 C:\Users\oem\AppData\Local\Netilla\CacheCleaner\~cc65945527.dll,_clearCacheRunDLL@16 1355097571 "ROD=C:\Users\oem\AppData\Local\Netilla\CacheCleaner\~cc65945527.dll.lock"
    

[*] Close all open windows and browsers/email, etc...

[*] Click on the "Fix Checked" button

[*] When completed, close the application.

• NOTE**You can research each of those lines

>here< and see if you want to keep them or not
just copy the name between the brackets and paste into the search space
O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
  
• click on the Run ESET Online Scanner button
  
• Tick the box next to YES, I accept the Terms of Use.
  
  • Click Start
    

  [*]When asked, allow the add/on to be installed

  • Click Start
    

  [*]Make sure that the option Remove found threats is unticked

  [*]Click on Advanced Settings, ensure the options

  • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
    

  [*]Click Scan

  [*]wait for the virus definitions to be downloaded

  [*]Wait for the scan to finish

When the scan is complete

• If no threats were found
  
  • put a checkmark in "Uninstall application on close"
    
  • close program
    
  • report to me that nothing was found
    

• If threats were found
  
  • click on "list of threats found"
    
  • click on "export to text file" and save it as ESET SCAN and save to the desktop
    
  • Click on back
    
  • put a checkmark in "Uninstall application on close"
    
  • click on finish
    
  • close program
    
  • copy and paste the report here
    

Gringo

[mdwhitby]

Hi Gringo

Completed both tasks. Threats were found on Eset Scan, report below.

Regards

Mark

C:\ProgramData\Spybot - Search & Destroy\Recovery\SmitfraudCgeneric.zip Win32/Bagle.gen.zip worm

C:\TDSSKiller_Quarantine\23.07.2012_21.42.38\mbr0000\tdlfs0000\tsk0000.dta Win32/Olmarik.AWO trojan

C:\TDSSKiller_Quarantine\23.07.2012_21.42.38\mbr0000\tdlfs0000\tsk0001.dta Win64/Olmarik.AD trojan

C:\TDSSKiller_Quarantine\23.07.2012_21.42.38\mbr0000\tdlfs0000\tsk0002.dta a variant of Win32/Rootkit.Kryptik.KS trojan

C:\TDSSKiller_Quarantine\23.07.2012_21.42.38\mbr0000\tdlfs0000\tsk0003.dta Win64/Olmarik.AF trojan

C:\TDSSKiller_Quarantine\23.07.2012_21.42.38\mbr0000\tdlfs0000\tsk0007.dta Win32/Olmarik.AWO trojan

C:\TDSSKiller_Quarantine\23.07.2012_21.42.38\mbr0000\tdlfs0000\tsk0008.dta Win64/Olmarik.X trojan

C:\Users\All Users\Spybot - Search & Destroy\Recovery\SmitfraudCgeneric.zip Win32/Bagle.gen.zip worm

C:\Windows.old\Users\All Users\Spybot - Search & Destroy\Recovery\SmitfraudCgeneric.zip Win32/Bagle.gen.zip worm

[gringo_pr]

Hello mdwhitby

The Online scan looks very good!! It is only reporting backups created during the course of this fix!!

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

• Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wrong time can make the computer an expensive paper weight.
  They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.
  The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

• To re-enable your Emulation drivers, double click DeFogger to run the tool.
  
  • The application window will appear
    
  • Click the Re-enable button to re-enable your CD Emulation drivers
    
  • Click Yes to continue
    
  • A 'Finished!' message will appear
    
  • Click OK
    
  • DeFogger will now ask to reboot the machine - click OK.

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

• turn off all active protection software
  
• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  
• please copy and past the following into the box ComboFix /Uninstall and click OK.
  
• Note the space between the X and the /Uninstall, it needs to be there.
  
• 

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

• Double-click OTCleanIt.exe.
  
• Click the CleanUp! button.
  
• Select Yes when the "Begin cleanup Process?" prompt appears.
  
• If you are prompted to Reboot during the cleanup, select Yes.
  
• The tool will delete itself once it finishes, if not delete it by yourself.
  
• If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

About Java

• During the cleaning process if I found that Java was installed I asked for it to be uninstalled, Many home users will not miss it. If you use OpenOffice, play online games or use business applications which require Java, Then you need to install the latest version and make sure to disable it in your web browsers.
  If an application or website requires it, you should receive a notification indicating that when you attempt to launch that application or access that website.
  Link to download latest version. -

install Java
How to disable java in your web browsers - Disable Java

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls
CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner
Malwarebytes' Anti-Malware The Gold standard today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

• Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  
• WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  
• Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
  totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)
  Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article

Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety
Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

Gringo

[mdwhitby]

Cheers Gringo

PC is running great now and some good advice in your last email.

I don't have any further questions, so this topic can now be closed.

Thanks for all your efforts over the last couple of weeks, I have made a donation through Paypal for your time.

Kind regards

Mark

[gringo_pr]

thank you and you are more than welcome

gringo

[Maurice Naggar]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!