URL: Mal infection not detected/removed

hemicharg3r · March 3, 2013

Hello,

I have been infected by a number of malicious URL infections. After trying numerous solutions I have most removed but am still getting popups from Avast that I still have URL: Mal infections. They are also blocking my ability to run various programs such as the one you are going to ask me to send logs for, DDS.COM. When I run them in Normal mode on my Windows Vista 32bit laptop, I get the "a device is not attached to the system is not functioning" error, which is the same error I get when I try to run aswMBR or Combofix. If I run these in any type of Safe Mode I will get a BSOD every time. I am going o try DDS.COM in safe mode and I will report back on the result!

Ok, I was able to run DDS.COM in safe mode but not aswMBR because in Safe Mode it says Driver Not Loaded then gives me a Scan Error. I will attach Attach.txt if requested. Here is the DDS.COM report:

DDS (Ver_2012-11-20.01) - NTFS_x86 NETWORK

Internet Explorer: 9.0.8112.16464 BrowserJavaVersion: 1.6.0_24

Run by Brian J. Hoag at 1:28:09 on 2013-03-03

Microsoft® Windows Vista™ Ultimate 6.0.6002.2.1252.1.1033.18.3581.3000 [GMT -6:00]

.

AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}

SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ================

.

============== Pseudo HJT Report ===============

.

uStart Page = about:blank

mStart Page = about:blank

uProxyOverride = <local>

dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>

BHO: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll

BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - <orphaned>

BHO: SSVHelper Class: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre6\bin\ssv.dll

BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

BHO: CBrowserHelperObject Object: {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\program files\dell\bae\BAE.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll

TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll

uRun: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter

uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup

uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe

uRun: [steam] "c:\program files\steam\steam.exe" -silent

uRun: [sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun

uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe

uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"

uRun: [Google Update] "c:\users\brian j. hoag\appdata\local\google\update\GoogleUpdate.exe" /c

mRun: [ECenter] c:\dell\e-center\EULALauncher.exe

mRun: [Apoint] c:\program files\delltpad\Apoint.exe

mRun: [OEM02Mon.exe] c:\windows\OEM02Mon.exe

mRun: [VolPanel] "c:\program files\creative\sbaudigy\volume panel\VolPanlu.exe" /r

mRun: [updReg] c:\windows\UpdReg.EXE

mRun: [PSQLLauncher] "c:\program files\fingerprint reader suite\launcher.exe" /startup

mRun: [DELL Webcam Manager] "c:\program files\dell\dell webcam manager\DellWMgr.exe" /s

mRun: [iAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"

mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"

mRun: [Diamondback] c:\program files\razer\diamondback\razerhid.exe

mRun: [Lachesis] c:\program files\razer\lachesis\razerhid.exe

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"

mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui

mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OQBBAFYARgBSAEUARQAtAFYAMABLAE0AQwAtAEUAOQBWAFUAVwAtAEUAVwAwAFYAQQAtAFUAVQAzAFgATAAtAEYARQBXADkANwA"&"inst=NwA3AC0AMQAwADgAMQAyADgAOQAxADEALQBCADMALQBGAFAAOQArADMALQBGAEwAKwA5AC0ARgA5AE0ANgArADEALQBYAE8AMwA2ACsAMQAtAEYAOQBNADEAMABCACsAMQA"&"prod=90"&"ver=9.0.872

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickset.lnk - c:\program files\dell\quickset\quickset.exe

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\ultraw~1.lnk - c:\program files\dell\dell wusb\WQ_Tray2.exe

uPolicies-Explorer: NoDrives = dword:0

mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0

mPolicies-Explorer: NoDrives = dword:0

mPolicies-System: EnableUIADesktopToggle = dword:0

mPolicies-System: DisableCAD = dword:1

IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000

IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm

IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm

LSP: mswsock.dll

DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

TCP: NameServer = 10.59.1.1

TCP: Interfaces\{5912E7AB-A486-43F4-982B-52FB704C04A1} : NameServer = 156.154.70.22,156.154.71.22

TCP: Interfaces\{5912E7AB-A486-43F4-982B-52FB704C04A1} : DHCPNameServer = 10.59.1.1

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll

Notify: psfus - c:\windows\system32\psqlpwd.dll

STS: Windows DreamScene - {E31004D1-A431-41B8-826F-E902F9D95C81} - c:\windows\system32\DreamScene.dll

LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg

mASetup: {7070D8E0-650A-46b3-B03C-9497582E6A74} - c:\windows\system32\soundschemes.exe /AddRegistration

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\25.0.1364.97\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

mASetup: {B3688A53-AB2A-4b1d-8CEF-8F93D8C51C24} - c:\windows\system32\soundschemes2.exe /AddRegistration

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\users\brian j. hoag\appdata\roaming\mozilla\firefox\profiles\q5nq22mz.default\

FF - prefs.js: browser.search.selectedEngine - Google

FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/

FF - prefs.js: network.proxy.type - 0

FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll

FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll

FF - plugin: c:\program files\google\update\1.3.21.135\npGoogleUpdate3.dll

FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: c:\program files\microsoft silverlight\4.1.10329.0\npctrlui.dll

FF - plugin: c:\program files\microsoft\office live\npOLW.dll

FF - plugin: c:\program files\nvidia corporation\3d vision\npnv3dv.dll

FF - plugin: c:\program files\nvidia corporation\3d vision\npnv3dvstreaming.dll

FF - plugin: c:\users\brian j. hoag\appdata\local\google\update\1.3.21.135\npGoogleUpdate3.dll

FF - plugin: c:\users\brian j. hoag\appdata\local\roblox\versions\version-18d29ad623804580\NPRobloxProxy.dll

FF - plugin: c:\users\brian j. hoag\appdata\locallow\unity\webplayer\loader\npUnity3D32.dll

FF - plugin: c:\users\brian j. hoag\appdata\roaming\mozilla\plugins\npgoogletalk.dll

FF - plugin: c:\users\brian j. hoag\appdata\roaming\mozilla\plugins\npgtpo3dautoplugin.dll

FF - plugin: c:\users\brian j. hoag\appdata\roaming\mozilla\plugins\npo1d.dll

FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_6_602_171.dll

FF - ExtSQL: 2013-02-20 17:10; wrc@avast.com; c:\program files\avast software\avast\webrep\FF

.

============= SERVICES / DRIVERS ===============

.

R3 WQ_USBHWA;WiQuest Host Wire Adapter driver;c:\windows\system32\drivers\WQ_hwa.sys [2008-6-18 157752]

R3 WQ_USBRCI;WiQuest UltraWideBand driver;c:\windows\system32\drivers\WQ_rci.sys [2008-6-18 75448]

S1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2013-2-20 738504]

S1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2013-2-20 361032]

S2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\AEstSrv.exe [2008-6-17 73728]

S2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2013-2-20 21256]

S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2013-2-20 58680]

S2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2013-2-20 44808]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]

S2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2013-2-20 398184]

S2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2011-6-9 682344]

S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-7-13 160944]

S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files\nvidia corporation\3d vision\nvSCPAPISvr.exe [2011-6-15 378472]

S3 AVerBDA6x;AVerBDA6x service;c:\windows\system32\drivers\AVerBDA716x.sys [2008-6-18 1290240]

S3 LachesisFltr;Lachesis Mouse Driver;c:\windows\system32\drivers\Lachesis.sys [2011-5-23 12032]

S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-6-9 21104]

S3 Razerlow;Razerlow USB Filter Driver;c:\windows\system32\drivers\Razerlow.sys [2009-10-25 13225]

S3 rkhdrv40;Rootkit Unhooker Driver;c:\windows\system32\drivers\rkhdrv40.sys [2013-2-27 24448]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

S3 WQ_USBLOAD;WiQuest WUSB Loader driver;c:\windows\system32\drivers\WQ_ldr.sys [2008-6-18 33464]

S4 iaNvStor;Intel® Turbo Memory Controller;c:\windows\system32\drivers\iaNvStor.sys [2008-6-18 209408]

S4 WQ_USBCBAF;WiQuest Cable Association driver;c:\windows\system32\drivers\WQ_cba.sys [2008-6-18 33976]

S4 WQ_USBDWA;WiQuest Device Wire Adapter driver;c:\windows\system32\drivers\WQ_dwa.sys [2008-6-18 94008]

.

=============== Created Last 30 ================

.

2013-02-28 01:09:59 24448 ----a-w- c:\windows\system32\drivers\rkhdrv40.sys

2013-02-23 03:43:47 -------- d-----w- c:\users\brian j. hoag\appdata\local\Screencast-O-Matic

2013-02-22 03:38:31 -------- d-----w- c:\users\brian j. hoag\appdata\local\Comodo

2013-02-22 03:38:26 42760 ----a-w- c:\windows\system32\certsentry.dll

2013-02-22 03:38:21 -------- d-----w- c:\program files\Comodo

2013-02-22 03:38:20 1700352 ----a-w- c:\windows\system32\gdiplus.dll

2013-02-22 03:38:18 -------- d-----w- c:\programdata\Comodo Downloader

2013-02-21 21:49:33 -------- d-sh--w- C:\$RECYCLE.BIN

2013-02-21 21:03:03 -------- d-----w- c:\programdata\APN

2013-02-21 03:44:26 -------- d-----w- c:\users\brian j. hoag\appdata\roaming\DriverCure

2013-02-21 03:44:25 -------- d-----w- c:\users\brian j. hoag\appdata\roaming\ParetoLogic

2013-02-21 03:43:19 -------- d-----w- c:\programdata\ParetoLogic

2013-02-21 03:37:11 -------- d-----w- c:\users\brian j. hoag\appdata\local\Macromedia

2013-02-20 23:05:18 738504 ----a-w- c:\windows\system32\drivers\aswSnx.sys

2013-02-20 23:05:17 58680 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys

2013-02-20 23:04:53 41224 ----a-w- c:\windows\avastSS.scr

2013-02-20 23:04:37 -------- d-----w- c:\programdata\AVAST Software

2013-02-20 23:04:37 -------- d-----w- c:\program files\AVAST Software

2013-02-19 12:59:08 691568 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-02-19 07:00:03 -------- d-sh--w- c:\windows\system32\%APPDATA%

2013-02-14 17:32:25 -------- d-----w- c:\program files\iPod

2013-02-14 17:32:23 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1

2013-02-14 17:32:23 -------- d-----w- c:\program files\iTunes

2013-02-12 22:55:01 2048512 ----a-w- c:\windows\system32\win32k.sys

2013-02-12 22:55:00 914792 ----a-w- c:\windows\system32\drivers\tcpip.sys

2013-02-12 22:55:00 1314816 ----a-w- c:\windows\system32\quartz.dll

2013-02-12 22:54:59 31232 ----a-w- c:\windows\system32\drivers\tcpipreg.sys

2013-02-12 22:54:58 3602808 ----a-w- c:\windows\system32\ntkrnlpa.exe

2013-02-12 22:54:58 3550072 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-02-11 21:56:42 -------- d-----w- c:\users\brian j. hoag\appdata\local\Unity

.

==================== Find3M ====================

.

2013-03-02 00:26:06 71024 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-02-09 23:03:11 22328 ----a-w- c:\windows\system32\drivers\PnkBstrK.sys

2013-02-09 23:03:04 103736 ----a-w- c:\windows\system32\PnkBstrB.exe

2013-01-08 22:11:21 1800704 ----a-w- c:\windows\system32\jscript9.dll

2013-01-08 22:03:20 1129472 ----a-w- c:\windows\system32\wininet.dll

2013-01-08 22:03:12 1427968 ----a-w- c:\windows\system32\inetcpl.cpl

2013-01-08 21:59:02 142848 ----a-w- c:\windows\system32\ieUnatt.exe

2013-01-08 21:58:29 420864 ----a-w- c:\windows\system32\vbscript.dll

2013-01-08 21:56:23 2382848 ----a-w- c:\windows\system32\mshtml.tlb

2012-12-16 13:12:54 34304 ----a-w- c:\windows\system32\atmlib.dll

2012-12-16 10:50:29 293376 ----a-w- c:\windows\system32\atmfd.dll

2012-12-14 22:49:28 21104 ----a-w- c:\windows\system32\drivers\mbam.sys

.

============= FINISH: 1:30:24.96 ===============</orphaned></orphaned></local>

Ok update I finally got Combofix to run in Safe mode last nite. It went thru the process except at the beginning and middle it had two points where it said "Access Denied login with administrator command prompt" to access or something to that effect. Anyway, it completed and I do have the log. A number of things were removed, however upon reboot the first thing that came up was the same Avast! URL: Mal warnings as before.... Crap. Same issue in Normal mode can't run anything aswMBR due to "A device attached to the system is not functioning" error.

Thanks in advance

gringo_pr · March 3, 2013

Hello hemicharg3r

Welcome to The Forums!!

Around here they call me Gringo and I'll be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

Please do not run any tools unless instructed to do so.
- We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
[*]Please do not attach logs or use code boxes, just copy and paste the text.
- Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
[*]Please read every post completely before doing anything.
- Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
[*]Please provide feedback about your experience as we go.
- A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

Download Security Check by screen317 from

here.

Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

Please download

AdwCleaner by Xplode onto your desktop.

Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on Delete.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the content of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[s1].txt as well.

--RogueKiller--

Download & SAVE to your Desktop RogueKiller or from here
- Quit all programs that you may have started.
- Please disconnect any USB or external drives from the computer before you run this scan!
- For Vista or Windows 7, right-click and select "Run as Administrator to start"
- For Windows XP, double-click to start.
- Wait until Prescan has finished ...
- Then Click on "Scan" button
- Wait until the Status box shows "Scan Finished"
- click on "delete"
- Wait until the Status box shows "Deleting Finished"
- Click on "Report" and copy/paste the content of the Notepad into your next reply.
- The log should be found in RKreport[1].txt on your Desktop
- Exit/Close RogueKiller+

Gringo

hemicharg3r · March 3, 2013

Following other topics on a similar bent I had already run all 3 of these programs as you desribe above prior to running Combofix. Here is the result from Security Check and Rogue Killer:

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft® Windows Vista™ Ultimate

Boot Device: \Device\HarddiskVolume3

Install Date: 6/17/2008 6:00:35 PM

System Uptime: 3/3/2013 1:25:03 AM (0 hours ago)

.

Motherboard: Dell Inc. | | 0D501F

Processor: Intel® Core2 Duo CPU T9300 @ 2.50GHz | Microprocessor | 2493/200mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 220 GiB total, 80.738 GiB free.

D: is FIXED (NTFS) - 10 GiB total, 2.731 GiB free.

E: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

==== Installed Programs ======================

.

Update for Microsoft Office 2007 (KB2508958)

7-Zip 4.65

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Photoshop Elements 6.0

Adobe Premiere Elements 4.0

Adobe Premiere Elements 4.0 Templates

Adobe Reader 8.3.1

Adobe Shockwave Player 11.6

Advanced Audio FX Engine

Advanced Video FX Engine

Apple Application Support

Apple Mobile Device Support

Apple Software Update

avast! Free Antivirus

AVerMedia HC82 Express-Card Hybrid Analog

AVerMedia MCE Encoder 3.2.1.62

Banctec Service Agreement

Bonjour

Browser Address Error Redirector

Cabela's Trophy Bucks

Call of Duty® 4 - Modern Warfare

Call of Duty® 4 - Modern Warfare 1.6 Patch

Call of Duty® 4 - Modern Warfare 1.7 Patch

Call of Duty: Black Ops

Call of Duty: Black Ops - Multiplayer

Call of Duty: Modern Warfare 2

Call of Duty: Modern Warfare 2 - Multiplayer

CCleaner

Complete Care Consumer Service Agreement

Creative MediaSource 5

Dell DataSafe Online

Dell Driver Download Manager

Dell Getting Started Guide

Dell Support Center

Dell Touchpad

Dell Webcam Center

Dell Webcam Manager

Dell WUSB

DellSupport

EDocs

Fingerprint Reader Suite 5.6

Free Internet Eraser

FrostWire 4.21.8

Google Chrome

Google Drive

Google Earth

Google Talk Plugin

Google Toolbar for Internet Explorer

Google Update Helper

Google Updater

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

iCloud

Intel® Matrix Storage Manager

Intel® PROSet/Wireless Software

iTunes

Java Auto Updater

Java 6 Update 24

KONICA MINOLTA magicolor 2430DL

Laptop Integrated Webcam Driver (1.04.01.1011)

Left 4 Dead

Left 4 Dead 2

Live! Cam Avatar Creator

Live! Cam Avatar v1.0

Malwarebytes Anti-Malware version 1.70.0.1100

mCore

MediaDirect

mHelp

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 4 Client Profile

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office Excel MUI (English) 2007

Microsoft Office File Validation Add-In

Microsoft Office Home and Student 2007

Microsoft Office Live Add-in 1.5

Microsoft Office OneNote MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office PowerPoint Viewer 2007 (English)

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Word MUI (English) 2007

Microsoft Silverlight

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

mMHouse

Mozilla Firefox 19.0 (x86 en-US)

Mozilla Maintenance Service

mPfMgr

Music, Photos & Videos Launcher

mWMI

NVIDIA 3D Vision Controller Driver

NVIDIA 3D Vision Controller Driver 270.61

NVIDIA 3D Vision Driver 270.61

NVIDIA Control Panel 275.50

NVIDIA Graphics Driver 275.50

NVIDIA Install Application

NVIDIA PhysX

NVIDIA PhysX System Software 9.10.0514

NVIDIA Stereoscopic 3D Driver

NVIDIA Update 1.1.34

NVIDIA Update Components

OGA Notifier 2.0.0048.0

OutlookAddinSetup

Product Documentation Launcher

QuickSet

QuickTime

Razer Diamondback

Razer Lachesis

Revo Uninstaller 1.94

ROBLOX Player for Brian J. Hoag

Roxio Creator Audio

Roxio Creator Copy

Roxio Creator Data

Roxio Creator DE

Roxio Creator Tools

Roxio Express Labeler 3

Roxio Update Manager

Screencast-O-Matic

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition

Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition

Skype Toolbars

Skype™ 5.10

Sound Blaster Audigy ADVANCED MB

Steam

swMSM

Team Fortress 2

TouchChip USB Driver 2.6

Ultimate Extras sounds from Microsoft® Tinker™

Unity Web Player

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office OneNote 2007 Help (KB963670)

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

VC 9.0 Runtime

WIDCOMM Bluetooth Software 6.0.1.3100

Windows Live ID Sign-in Assistant

Windows Sound Schemes

.

==== End Of File ===========================

RogueKiller V8.5.1 [Feb 20 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows Vista (6.0.6002 Service Pack 2) 32 bits version

Started in : Safe mode with network support

User : Brian J. Hoag [Admin rights]

Mode : Scan -- Date : 02/20/2013 22:02:30

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 4 ¤¤¤

[RUN][bLACKLISTDLL] HKLM\[...]\Run : NVHotkey (rundll32.exe C:\Windows\system32\nvHotkey.dll,Start) -> FOUND

[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ Extern Hives: ¤¤¤

-> D:\windows\system32\config\SOFTWARE

-> D:\windows\system32\config\SYSTEM

-> D:\Users\Default\NTUSER.DAT

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: +++++

--- User ---

[MBR] 1ffd4f9d3ea23ddf82760af786a2aeb1

[bSP] f447cd3dc644cd931fe7f4d39e641310 : Windows Vista MBR Code

Partition table:

0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 86 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 178176 | Size: 10240 Mo

2 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 21149696 | Size: 225586 Mo

3 - [XXXXXX] EXTEN-LBA (0x0f) [VISIBLE] Offset (sectors): 483151872 | Size: 2560 Mo

User != LL1 ... KO!

--- LL1 ---

[MBR] 25b318b3fb76725bf06fa36485bfe607

[bSP] f447cd3dc644cd931fe7f4d39e641310 : Windows Vista MBR Code

Partition table:

1 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 86 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 178176 | Size: 10240 Mo

3 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 21149696 | Size: 225586 Mo

User != LL2 ... KO!

--- LL2 ---

[MBR] 25b318b3fb76725bf06fa36485bfe607

[bSP] f447cd3dc644cd931fe7f4d39e641310 : Windows Vista MBR Code

Partition table:

1 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 86 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 178176 | Size: 10240 Mo

3 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 21149696 | Size: 225586 Mo

Finished : << RKreport[1]_S_02202013_02d2202.txt >>

RKreport[1]_S_02202013_02d2202.txt

RogueKiller V8.5.1 [Feb 20 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows Vista (6.0.6002 Service Pack 2) 32 bits version

Started in : Safe mode with network support

User : Brian J. Hoag [Admin rights]

Mode : Remove -- Date : 02/20/2013 22:03:56

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 4 ¤¤¤

[RUN][bLACKLISTDLL] HKLM\[...]\Run : NVHotkey (rundll32.exe C:\Windows\system32\nvHotkey.dll,Start) -> DELETED

[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ Extern Hives: ¤¤¤

-> D:\windows\system32\config\SOFTWARE

-> D:\windows\system32\config\SYSTEM

-> D:\Users\Default\NTUSER.DAT

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: +++++

--- User ---

[MBR] 1ffd4f9d3ea23ddf82760af786a2aeb1

[bSP] f447cd3dc644cd931fe7f4d39e641310 : Windows Vista MBR Code

Partition table:

0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 86 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 178176 | Size: 10240 Mo

2 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 21149696 | Size: 225586 Mo

3 - [XXXXXX] EXTEN-LBA (0x0f) [VISIBLE] Offset (sectors): 483151872 | Size: 2560 Mo

User != LL1 ... KO!

--- LL1 ---

[MBR] 25b318b3fb76725bf06fa36485bfe607

[bSP] f447cd3dc644cd931fe7f4d39e641310 : Windows Vista MBR Code

Partition table:

1 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 86 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 178176 | Size: 10240 Mo

3 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 21149696 | Size: 225586 Mo

User != LL2 ... KO!

--- LL2 ---

[MBR] 25b318b3fb76725bf06fa36485bfe607

[bSP] f447cd3dc644cd931fe7f4d39e641310 : Windows Vista MBR Code

Partition table:

1 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 86 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 178176 | Size: 10240 Mo

3 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 21149696 | Size: 225586 Mo

Finished : << RKreport[2]_D_02202013_02d2203.txt >>

RKreport[1]_S_02202013_02d2202.txt ; RKreport[2]_D_02202013_02d2203.txt

RogueKiller V8.5.2 [Feb 23 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows Vista (6.0.6002 Service Pack 2) 32 bits version

Started in : Safe mode with network support

User : Brian J. Hoag [Admin rights]

Mode : Scan -- Date : 02/27/2013 19:13:09

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ Extern Hives: ¤¤¤

-> D:\windows\system32\config\SOFTWARE

-> D:\windows\system32\config\SYSTEM

-> D:\Users\Default\NTUSER.DAT

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: +++++

--- User ---

[MBR] 1ffd4f9d3ea23ddf82760af786a2aeb1

[bSP] f447cd3dc644cd931fe7f4d39e641310 : Windows Vista MBR Code

Partition table:

0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 86 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 178176 | Size: 10240 Mo

2 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 21149696 | Size: 225586 Mo

3 - [XXXXXX] EXTEN-LBA (0x0f) [VISIBLE] Offset (sectors): 483151872 | Size: 2560 Mo

User != LL1 ... KO!

--- LL1 ---

[MBR] 25b318b3fb76725bf06fa36485bfe607

[bSP] f447cd3dc644cd931fe7f4d39e641310 : Windows Vista MBR Code

Partition table:

1 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 86 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 178176 | Size: 10240 Mo

3 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 21149696 | Size: 225586 Mo

User != LL2 ... KO!

--- LL2 ---

[MBR] 25b318b3fb76725bf06fa36485bfe607

[bSP] f447cd3dc644cd931fe7f4d39e641310 : Windows Vista MBR Code

Partition table:

1 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 86 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 178176 | Size: 10240 Mo

3 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 21149696 | Size: 225586 Mo

Finished : << RKreport[3]_S_02272013_02d1913.txt >>

RKreport[1]_S_02202013_02d2202.txt ; RKreport[2]_D_02202013_02d2203.txt ; RKreport[3]_S_02272013_02d1913.txt

adwCleaner will not run in normal mode. I can't find my previous log so I will re-run in Safe Mode and send the resulting file.

Thanks Gringo!

gringo_pr · March 3, 2013

Hello hemicharg3r

I would like you to try and run these next.

TDSSKiller

Please download the latest version of TDSSKiller from here and save it to your Desktop.

Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
Put a checkmark beside loaded modules.
A reboot will be needed to apply the changes. Do it.
TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
Then click on Change parameters in TDSSKiller.
Check all boxes then click OK.
Click the Start Scan button.
The scan should take no longer than 2 minutes.
If a suspicious object is detected, the default action will be Skip, click on Continue.
If malicious objects are found, they will show in the Scan results
Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.
Note** this report can be very long - so if the website gives you an error saying it is to long you may attache it
If the forum still complains about it being to long send me everything that is at the end of the report after where it says
==================
Scan finished
==================

and I will see if I want to see the whole report

Malwarebytes Anti-Rootkit

1.Download Malwarebytes Anti-Rootkit

2.Unzip the contents to a folder in a convenient location.

3.Open the folder where the contents were unzipped and run mbar.exe

4.Follow the instructions in the wizard to update and allow the program to scan your computer for threats.

5.Click on the Cleanup button to remove any threats and reboot if prompted to do so.

6.Wait while the system shuts down and the cleanup process is performed.

7.Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.

8.If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

•Internet access
•Windows Update
•Windows Firewall

9.If there are additional problems with your system, such as any of those listed above or other system issues, then run the 'fixdamage' tool included with Malwarebytes Anti-Rootkit and reboot.

10.Verify that your system is now functioning normally.

If you have any problems running either one come back and let me know

please reply with the reports from TDSSKiller and MBAR

Gringo

hemicharg3r · March 4, 2013

Ok first here is the result of TDDS, which found Rootkit.Boot.Pihar.C --- Finally! I cured it and now my pop up URL:Mal messages seem to be gone. Log will have to follow it won't let me post either due to length.

Do you still want me to run MBAR? aswMBR will run now but in process I got a BSOD with some kind of IRQ related-message. I think that's driver related but it seems a bit suspicious. Let me know what you think. I am going to run it again and see if I can replicate.

Thanks

hemicharg3r · March 4, 2013

Ok I was going to attach but I don't see the option to attach anymore?

gringo_pr · March 4, 2013

Hello hemicharg3r

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following
Log from Combofix
let me know of any problems you may have had
How is the computer doing now?

Gringo

gringo_pr · March 7, 2013

Greetings

I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools

Gringo

gringo_pr · March 12, 2013

Hello

48 Hour bump

It has been more than 48 hours since my last post.

do you still need help with this?
do you need more time?
are you having problems following my instructions?
if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

Maurice Naggar · March 16, 2013

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

URL: Mal infection not detected/removed

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