Remove Livesearchnow

[dman1077]

I have been fighting this web redirecting virus called "livesearchnow". It keeps redirecting me to crazy web sites. Can you help? I've seen on other threads about running DSS.scr or DSS.com which I did and have attached the files created. Your help is greatly appreciated.

attach.txt

dds.txt

[gringo_pr]

Hello dman1077

Welcome to The Forums!!

Around here they call me Gringo and I'll be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

• 
  
• Please do not run any tools unless instructed to do so.
  
  • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

  [*]Please do not attach logs or use code boxes, just copy and paste the text.

  • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
    

  [*]Please read every post completely before doing anything.

  • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
    

  [*]Please provide feedback about your experience as we go.

  • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
  
  

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

• Download Security Check by screen317 from

here.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

• Please download

AdwCleaner by Xplode onto your desktop.

• Close all open programs and internet browsers.
  
• Double click on AdwCleaner.exe to run the tool.
  
• Click on Delete.
  
• Confirm each time with Ok.
  
• Your computer will be rebooted automatically. A text file will open after the restart.
  
• Please post the content of that logfile with your next answer.
  
• You can find the logfile at C:\AdwCleaner[s1].txt as well.
  

--RogueKiller--

• Download & SAVE to your Desktop RogueKiller or from here
  
  • Quit all programs that you may have started.
    
  • Please disconnect any USB or external drives from the computer before you run this scan!
    
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    
  • For Windows XP, double-click to start.
    
  • Wait until Prescan has finished ...
    
  • Then Click on "Scan" button
    
  • Wait until the Status box shows "Scan Finished"
    
  • click on "delete"
    
  • Wait until the Status box shows "Deleting Finished"
    
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    
  • The log should be found in RKreport[1].txt on your Desktop
    
  • Exit/Close RogueKiller+
    

Gringo

[dman1077]

Gringo,

Thanks for taking your time to help me with this problem. Below is the results from SecuirtyCheck and I'm going to the next step from your post.

Results of screen317's Security Check version 0.99.60

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

McAfee Anti-Virus and Anti-Spyware

WMI entry may not exist for antivirus; attempting automatic update.

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.70.0.1100

Java 6 Update 26

Java 7 Update 9

Java version out of Date!

Adobe Reader XI

Google Chrome 24.0.1312.57

Google Chrome 25.0.1364.97

````````Process Check: objlist.exe by Laurent````````

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbamgui.exe

Malwarebytes' Anti-Malware mbamscheduler.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 0%

````````````````````End of Log``````````````````````

[dman1077]

Gringo,

I finished the other steps and my computer is running normally. The redirecting has stopped. Below are the results from the two programs. Thanks for your help.

# AdwCleaner v2.113 - Logfile created 02/28/2013 at 09:20:36

# Updated 23/02/2013 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : D Manchas - DMANCHAS-PC

# Boot Mode : Normal

# Running from : C:\Users\D Manchas\Desktop\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

Folder Deleted : C:\Program Files (x86)\Conduit

Folder Deleted : C:\Program Files (x86)\GamesBar

Folder Deleted : C:\ProgramData\APN

Folder Deleted : C:\Users\D Manchas\AppData\LocalLow\Conduit

Folder Deleted : C:\Users\D Manchas\AppData\Roaming\iWin

Folder Deleted : C:\Users\D Manchas\Documents\ShopToWin

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\Conduit

Key Deleted : HKCU\Software\AppDataLow\Software\Freecause

Key Deleted : HKCU\Software\AppDataLow\Toolbar

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{8736C681-37A0-40C6-A0F0-4C083409151C}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8736C681-37A0-40C6-A0F0-4C083409151C}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}

Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100565.FCTB000100565Pos

Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100565.FCTB000100565Pos.1

Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100565.IEToolbar

Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100565.IEToolbar.1

Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100565.JSOptionsImpl

Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100565.JSOptionsImpl.1

Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2438727

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{03119103-0854-469D-807A-171568457991}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{2EECD738-5844-4A99-B4B6-146BF802613B}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{97F2FF5B-260C-4CCF-834A-2DDA4E29E39E}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{98889811-442D-49DD-99D7-DC866BE87DBC}

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\CToolbar_RASMANCS

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{13119113-0854-469D-807A-171568457991}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{33119133-0854-469D-807A-171568457991}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{23119123-0854-469D-807A-171568457991}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{23119123-0854-469D-807A-171568457991}

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{4B3803EA-5230-4DC3-A7FC-33638F3D3542}]

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{98279C38-DE4B-4BCF-93C9-8EC26069D6F4}]

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D7E97865-918F-41E4-9CD0-25AB1C574CE8}]

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16464

[OK] Registry is clean.

-\\ Google Chrome v25.0.1364.97

File : C:\Users\D Manchas\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

RogueKiller V8.5.2 [Feb 23 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : D Manchas [Admin rights]

Mode : Scan -- Date : 02/28/2013 09:31:46

| ARK || FAK || MBR |

¤¤¤ Bad processes : 2 ¤¤¤

[DLL] rundll32.exe -- C:\Windows\System32\rundll32.exe : C:\Users\D Manchas\AppData\Local\PC_Drivers_Headquarters\{BBF24337-695B-4A7A-A942-1A80A5D39908}\zrlxgs.dll [x] -> KILLED [TermProc]

[DLL] rundll32.exe -- C:\Windows\SysWOW64\rundll32.exe : C:\Users\D Manchas\AppData\Local\PC_Drivers_Headquarters\{BBF24337-695B-4A7A-A942-1A80A5D39908}\zrlxgs.dll [x] -> KILLED [TermProc]

¤¤¤ Registry Entries : 13 ¤¤¤

[RUN][sUSP PATH] HKCU\[...]\Run : {BBF24337-695B-4A7A-A942-1A80A5D39908} (rundll32 "C:\Users\D Manchas\AppData\Local\PC_Drivers_Headquarters\{BBF24337-695B-4A7A-A942-1A80A5D39908}\zrlxgs.dll",drm_pagui_doitW) [-] -> FOUND

[RUN][sUSP PATH] HKUS\S-1-5-21-862098961-36708297-1077837183-1000[...]\Run : {BBF24337-695B-4A7A-A942-1A80A5D39908} (rundll32 "C:\Users\D Manchas\AppData\Local\PC_Drivers_Headquarters\{BBF24337-695B-4A7A-A942-1A80A5D39908}\zrlxgs.dll",drm_pagui_doitW) [-] -> FOUND

[RUN][sUSP PATH] HKUS\S-1-5-21-862098961-36708297-1077837183-1000_Classes[...]\Run : {BBF24337-695B-4A7A-A942-1A80A5D39908} (rundll32 "C:\Users\D Manchas\AppData\Local\PC_Drivers_Headquarters\{BBF24337-695B-4A7A-A942-1A80A5D39908}\zrlxgs.dll",drm_pagui_doitW) [-] -> FOUND

[HJPOL] HKLM\[...]\System : DisableTaskMgr (0) -> FOUND

[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND

[HJPOL] HKLM\[...]\Wow6432Node\System : DisableTaskMgr (0) -> FOUND

[HJPOL] HKLM\[...]\Wow6432Node\System : DisableRegistryTools (0) -> FOUND

[HJ DESK] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

[HJ DESK] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

[HJ DESK] HKCU\[...]\ClassicStartMenu : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> FOUND

[HJ DESK] HKCU\[...]\NewStartPanel : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

RogueKiller V8.5.2 [Feb 23 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : D Manchas [Admin rights]

Mode : Remove -- Date : 02/28/2013 09:33:24

| ARK || FAK || MBR |

¤¤¤ Bad processes : 2 ¤¤¤

[DLL] rundll32.exe -- C:\Windows\System32\rundll32.exe : C:\Users\D Manchas\AppData\Local\PC_Drivers_Headquarters\{BBF24337-695B-4A7A-A942-1A80A5D39908}\zrlxgs.dll [x] -> KILLED [TermProc]

[DLL] rundll32.exe -- C:\Windows\SysWOW64\rundll32.exe : C:\Users\D Manchas\AppData\Local\PC_Drivers_Headquarters\{BBF24337-695B-4A7A-A942-1A80A5D39908}\zrlxgs.dll [x] -> KILLED [TermProc]

¤¤¤ Registry Entries : 10 ¤¤¤

[RUN][sUSP PATH] HKCU\[...]\Run : {BBF24337-695B-4A7A-A942-1A80A5D39908} (rundll32 "C:\Users\D Manchas\AppData\Local\PC_Drivers_Headquarters\{BBF24337-695B-4A7A-A942-1A80A5D39908}\zrlxgs.dll",drm_pagui_doitW) [-] -> DELETED

[RUN][sUSP PATH] HKUS\S-1-5-21-862098961-36708297-1077837183-1000_Classes[...]\Run : {BBF24337-695B-4A7A-A942-1A80A5D39908} (rundll32 "C:\Users\D Manchas\AppData\Local\PC_Drivers_Headquarters\{BBF24337-695B-4A7A-A942-1A80A5D39908}\zrlxgs.dll",drm_pagui_doitW) [-] -> DELETED

[HJPOL] HKLM\[...]\System : DisableTaskMgr (0) -> DELETED

[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED

[HJ DESK] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

[HJ DESK] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

[HJ DESK] HKCU\[...]\ClassicStartMenu : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> REPLACED (0)

[HJ DESK] HKCU\[...]\NewStartPanel : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> REPLACED (0)

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: Hitachi HTS545025B9A300 +++++

--- User ---

[MBR] 74ce439e62498c67578fd0141d98e535

[bSP] b7b3eb14adfd50ca04b936abaf85fbb5 : Windows 7/8 MBR Code

Partition table:

0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 15000 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 30926848 | Size: 223373 Mo

User = LL1 ... OK!

User = LL2 ... OK!

+++++ PhysicalDrive1: USB Flash Disk USB Device +++++

--- User ---

[MBR] 1865a07c6ad1ca88b7ad83caec040523

[bSP] bea042a11cfda06b23438ffb89c94a42 : MBR Code unknown

Partition table:

0 - [XXXXXX] FAT16 (0x06) [VISIBLE] Offset (sectors): 64 | Size: 965 Mo

User = LL1 ... OK!

Error reading LL2 MBR!

Finished : << RKreport[2]_D_02282013_02d0933.txt >>

RKreport[1]_S_02282013_02d0931.txt ; RKreport[2]_D_02282013_02d0933.txt

[gringo_pr]

Hello dman1077

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

• In your next post I need the following
  
• Log from Combofix
  
• let me know of any problems you may have had
  
• How is the computer doing now?
  

Gringo

[gringo_pr]

Greetings

I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools

Gringo

[gringo_pr]

Hello

48 Hour bump

It has been more than 48 hours since my last post.

• do you still need help with this?
  
• do you need more time?
  
• are you having problems following my instructions?
  
• if after 48hrs you have not replied to this thread then it will have to be closed!
  

Gringo

[Maurice Naggar]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!