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svchost trojan - how do I clean my computer

mayborn12

By mayborn12
in Resolved Malware Removal Logs

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mayborn12

mayborn12

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Posted

Hi,

I followed instructions that I read on a post on this forum, my computer seems to be infected with the svchost trojan. Please help with removing this virus.

contents of DDS are below

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 9.0.8112.16464 BrowserJavaVersion: 10.15.2

Run by kellys at 5:54:53 on 2013-02-25

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5610.3599 [GMT -8:00]

.

AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Program Files (x86)\HP SimplePass 2012\TrueSuiteService.exe

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\system32\atiesrxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Program Files\IDT\WDM\STacSV64.exe

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\atieclxx.exe

C:\Windows\system32\Hpservice.exe

C:\Windows\System32\WUDFHost.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k WbioSvcGroup

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Roxio\BackOnTrack\App\SaibSVC.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files\IDT\WDM\AESTSr64.exe

C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files (x86)\Roxio\BackOnTrack\App\BService.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe

C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE

C:\Program Files\IDT\WDM\sttray64.exe

C:\Program Files\Hewlett-Packard\HP LaunchBox\HPTaskBar1.exe

C:\Program Files\Hewlett-Packard\HP LaunchBox\HPTaskBar2.exe

C:\Users\kellys\AppData\Roaming\Google\Google Talk\googletalk.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe

C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe

C:\Program Files (x86)\McAfee Security Scan\2.1.121\SSScheduler.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe

C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe

C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE

C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files (x86)\Ask.com\Updater\Updater.exe

C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe

C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe

C:\Program Files (x86)\Roxio 2012\5.0\CPMonitor.exe

C:\Program Files (x86)\Roxio 2012\Roxio Burn\RoxioBurnLauncher.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Windows\splwow64.exe

C:\Windows\system32\taskeng.exe

C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe

C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_149_ActiveX.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe

C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\ccSvcHst.exe

C:\Windows\System32\svchost.exe -k secsvcs

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\ccSvcHst.exe

C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe

C:\Program Files (x86)\Internet Explorer\IELowutil.exe

C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe

C:\Windows\system32\taskeng.exe

C:\Program Files (x86)\HP SimplePass 2012\TouchControl.exe

C:\Program Files (x86)\HP SimplePass 2012\BioMonitor.exe

C:\Windows\system32\wuauclt.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uURLSearchHooks: UrlSearchHook Class: {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

mWinlogon: Userinit = userinit.exe,

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll

BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\coieplg.dll

BHO: SteadyVideoBHO Class: {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files (x86)\AMD\SteadyVideo\SteadyVideo.dll

BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\ips\ipsbho.dll

BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

BHO: TrueSuite Website Log On: {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2012\IEBHO.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll

BHO: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll

TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\coieplg.dll

TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\coieplg.dll

TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

uRun: [googletalk] C:\Users\kellys\AppData\Roaming\Google\Google Talk\googletalk.exe /autostart

uRun: [Google Update] "C:\Users\kellys\AppData\Local\Google\Update\GoogleUpdate.exe" /c

uRun: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe

uRun: [ApplePhotoStreams] C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe

mRun: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun: [HPQuickWebProxy] "C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe"

mRun: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

mRun: [HP CoolSense] C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe -byrunkey

mRun: [CanonSolutionMenuEx] C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE /logon

mRun: [iJNetworkScannerSelectorEX] C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe /FORCE

mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"

mRun: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\13.0\SharedCOM\RoxWatchTray13.exe"

mRun: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW

mRun: [iSUSPM] C:\ProgramData\FLEXnet\Connect\11\\isuspm.exe -scheduler

mRun: [CPMonitor] "C:\Program Files (x86)\Roxio 2012\5.0\CPMonitor.exe"

mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio 2012\Roxio Burn\RoxioBurnLauncher.exe"

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\2.1.121\SSScheduler.exe

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204

TCP: NameServer = 192.168.1.1

TCP: Interfaces\{6275BF55-4E37-41B7-9D62-C2270EFF8CA1} : DHCPNameServer = 192.168.1.1

TCP: Interfaces\{6275BF55-4E37-41B7-9D62-C2270EFF8CA1}\149425D2630323 : DHCPNameServer = 10.0.0.1

Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll

Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.97\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

mASetup: {F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} - msiexec /fu {F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} /qn

x64-BHO: SteadyVideoBHO Class: {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files\AMD\SteadyVideo\SteadyVideo.dll

x64-BHO: TrueSuite Website Log On: {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2012\x64\IEBHO.dll

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe

x64-Run: [setDefault] C:\Program Files\Hewlett-Packard\HP LaunchBox\SetDefault.exe

x64-Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon

x64-Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe

x64-Run: [MRT] "C:\Windows\System32\MRT.exe" /R

x64-Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll

x64-Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll

x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-SSODL: WebCheck - <orphaned>

x64-mASetup: {6032497A-4479-462B-ADB8-A0A372BB9A23} - msiexec /fu {6032497A-4479-462B-ADB8-A0A372BB9A23} /qn

.

============= SERVICES / DRIVERS ===============

.

R0 amd_sata;amd_sata;C:\Windows\System32\drivers\amd_sata.sys [2011-4-16 79488]

R0 amd_xata;amd_xata;C:\Windows\System32\drivers\amd_xata.sys [2011-4-16 40064]

R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2012-9-9 55952]

R0 Sahdad64;HDD Filter Driver;C:\Windows\System32\drivers\Sahdad64.sys [2012-9-9 27120]

R0 Saibad64;Volume Filter Driver;C:\Windows\System32\drivers\Saibad64.sys [2012-9-9 19952]

R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NISx64\1309010.00E\symds64.sys [2013-2-5 451192]

R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NISx64\1309010.00E\symefa64.sys [2013-2-5 1129120]

R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.0.28\Definitions\BASHDefs\20120928.001\BHDrvx64.sys [2012-10-1 1385120]

R1 ccSet_NIS;Norton Internet Security Settings Manager;C:\Windows\System32\drivers\NISx64\1309010.00E\ccsetx64.sys [2013-2-5 167072]

R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.0.28\Definitions\IPSDefs\20120929.001\IDSviA64.sys [2012-10-1 513184]

R1 SaibVdAd64;Virtual Disk Driver;C:\Windows\System32\drivers\SaibVdAd64.sys [2012-9-9 27632]

R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NISx64\1309010.00E\ironx64.sys [2013-2-5 190072]

R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NISx64\1309010.00E\symnets.sys [2013-2-5 405624]

R2 9734BF6A-2DCD-40f0-BAB0-5AAFEEBE1269;Roxio SAIB Service;C:\Program Files (x86)\Roxio\BackOnTrack\App\SaibSVC.exe [2011-2-9 457200]

R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2012-11-5 89600]

R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2011-9-28 204288]

R2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2011-9-28 361984]

R2 BOT4Service;BOT4Service;C:\Program Files (x86)\Roxio\BackOnTrack\App\BService.exe [2011-7-15 21488]

R2 FPLService;TrueSuiteService;C:\Program Files (x86)\HP SimplePass 2012\TrueSuiteService.exe [2011-8-26 260424]

R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]

R2 HPAuto;HP Auto;C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe [2011-2-16 682040]

R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]

R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2012-8-10 197536]

R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2011-5-27 30520]

R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2012-2-15 34872]

R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2012-4-24 2413056]

R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-12-2 398184]

R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-12-2 682344]

R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\ccsvchst.exe [2013-2-5 138272]

R3 amdhub30;AMD USB 3.0 Hub Driver;C:\Windows\System32\drivers\amdhub30.sys [2011-7-16 96896]

R3 amdiox64;AMD IO Driver;C:\Windows\System32\drivers\amdiox64.sys [2012-4-24 46136]

R3 amdxhc;AMD USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\amdxhc.sys [2011-7-16 214144]

R3 AtiHDAudioService;ATI Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2010-11-17 115216]

R3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE [2012-6-11 240208]

R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\System32\drivers\clwvd.sys [2010-7-28 31088]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-10-2 138912]

R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2012-12-2 24176]

R3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\System32\drivers\RtsPStor.sys [2012-4-24 338536]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2012-4-24 428136]

R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\Windows\System32\drivers\rtl8192ce.sys [2012-4-24 1145448]

S2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE [2012-6-11 193616]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\13.0\SharedCOM\RoxWatch13.exe [2011-7-13 340976]

S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]

S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]

S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\2.1.121\McCHSvc.exe [2010-9-2 227232]

S3 RoxMediaDB13;RoxMediaDB13;C:\Program Files (x86)\Common Files\Roxio Shared\13.0\SharedCOM\RoxMediaDB13.exe [2011-7-13 1095664]

S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]

S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]

S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]

S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]

S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-9-28 53760]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-5-21 1255736]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2013-02-24 20:24:56 -------- d-----w- C:\ProgramData\Blio

2013-02-24 20:24:54 -------- d-----w- C:\Users\kellys\AppData\Roaming\Blio

2013-02-24 19:10:54 95648 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll

2013-02-24 15:39:15 -------- d-----w- C:\Users\kellys\AppData\Local\Programs

2013-02-23 11:58:05 76232 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{2689CE91-A107-4FD3-B1CF-CE1B51207D33}\offreg.dll

2013-02-22 15:11:48 9162192 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{2689CE91-A107-4FD3-B1CF-CE1B51207D33}\mpengine.dll

2013-02-15 04:53:49 -------- d-----w- C:\Program Files\iPod

2013-02-15 04:53:48 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69

2013-02-15 04:53:48 -------- d-----w- C:\Program Files\iTunes

2013-02-15 04:53:48 -------- d-----w- C:\Program Files (x86)\iTunes

2013-02-15 04:50:14 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin7.dll

2013-02-15 04:50:14 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin6.dll

2013-02-15 04:50:14 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin5.dll

2013-02-15 04:50:14 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin4.dll

2013-02-15 04:50:14 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin3.dll

2013-02-15 04:50:14 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin2.dll

2013-02-15 04:50:14 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin.dll

2013-02-14 13:36:29 996352 ----a-w- C:\Program Files\Common Files\Microsoft Shared\VGX\VGX.dll

2013-02-14 13:36:29 768000 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\VGX\VGX.dll

2013-02-14 02:15:07 3153408 ----a-w- C:\Windows\System32\win32k.sys

2013-02-14 02:15:05 7680 ----a-w- C:\Windows\SysWow64\instnm.exe

2013-02-14 02:15:05 5120 ----a-w- C:\Windows\SysWow64\wow32.dll

2013-02-14 02:15:05 25600 ----a-w- C:\Windows\SysWow64\setup16.exe

2013-02-14 02:15:05 215040 ----a-w- C:\Windows\System32\winsrv.dll

2013-02-14 02:15:05 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll

2013-02-14 02:15:04 288088 ----a-w- C:\Windows\System32\drivers\FWPKCLNT.SYS

2013-02-14 02:15:04 2048 ----a-w- C:\Windows\SysWow64\user.exe

2013-02-14 02:15:04 1913192 ----a-w- C:\Windows\System32\drivers\tcpip.sys

2013-02-06 01:53:49 737952 ----a-w- C:\Windows\System32\drivers\NISx64\1309010.00E\srtsp64.sys

2013-02-06 01:53:49 451192 ----a-r- C:\Windows\System32\drivers\NISx64\1309010.00E\symds64.sys

2013-02-06 01:53:49 405624 ----a-w- C:\Windows\System32\drivers\NISx64\1309010.00E\symnets.sys

2013-02-06 01:53:49 37536 ----a-w- C:\Windows\System32\drivers\NISx64\1309010.00E\srtspx64.sys

2013-02-06 01:53:49 190072 ----a-w- C:\Windows\System32\drivers\NISx64\1309010.00E\ironx64.sys

2013-02-06 01:53:49 1129120 ----a-w- C:\Windows\System32\drivers\NISx64\1309010.00E\symefa64.sys

2013-02-06 01:53:48 167072 ----a-w- C:\Windows\System32\drivers\NISx64\1309010.00E\ccsetx64.sys

2013-02-06 01:53:40 -------- d-----w- C:\Windows\System32\drivers\NISx64\1309010.00E

2013-02-01 06:45:00 -------- d-----w- C:\Users\kellys\AppData\Local\{BDC825DA-44E9-4344-88CA-BEBF370859D7}

2013-02-01 06:45:00 -------- d-----w- C:\Users\kellys\AppData\Local\{4D109B67-6C2D-4092-8572-2520EAB46848}

.

==================== Find3M ====================

.

2013-02-24 19:10:44 861088 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll

2013-02-08 05:09:48 697712 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-02-08 05:09:47 74096 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-01-17 09:28:58 273840 ------w- C:\Windows\System32\MpSigStub.exe

2013-01-09 01:19:09 2312704 ----a-w- C:\Windows\System32\jscript9.dll

2013-01-09 01:12:03 1392128 ----a-w- C:\Windows\System32\wininet.dll

2013-01-09 01:11:06 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl

2013-01-09 01:07:51 173056 ----a-w- C:\Windows\System32\ieUnatt.exe

2013-01-09 01:07:47 599040 ----a-w- C:\Windows\System32\vbscript.dll

2013-01-09 01:04:42 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2013-01-08 22:11:21 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll

2013-01-08 22:03:20 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll

2013-01-08 22:03:12 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2013-01-08 21:59:02 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

2013-01-08 21:58:29 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll

2013-01-08 21:56:23 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2013-01-04 04:43:21 44032 ----a-w- C:\Windows\apppatch\acwow64.dll

2012-12-16 17:11:22 46080 ----a-w- C:\Windows\System32\atmlib.dll

2012-12-16 14:45:03 367616 ----a-w- C:\Windows\System32\atmfd.dll

2012-12-16 14:13:28 295424 ----a-w- C:\Windows\SysWow64\atmfd.dll

2012-12-16 14:13:20 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll

2012-12-15 00:49:28 24176 ----a-w- C:\Windows\System32\drivers\mbam.sys

2012-12-07 13:20:16 441856 ----a-w- C:\Windows\System32\Wpc.dll

2012-12-07 13:15:31 2746368 ----a-w- C:\Windows\System32\gameux.dll

2012-12-07 12:26:17 308736 ----a-w- C:\Windows\SysWow64\Wpc.dll

2012-12-07 12:20:43 2576384 ----a-w- C:\Windows\SysWow64\gameux.dll

2012-12-07 11:20:04 30720 ----a-w- C:\Windows\System32\usk.rs

2012-12-07 11:20:03 43520 ----a-w- C:\Windows\System32\csrr.rs

2012-12-07 11:20:03 23552 ----a-w- C:\Windows\System32\oflc.rs

2012-12-07 11:20:01 45568 ----a-w- C:\Windows\System32\oflc-nz.rs

2012-12-07 11:20:01 44544 ----a-w- C:\Windows\System32\pegibbfc.rs

2012-12-07 11:20:01 20480 ----a-w- C:\Windows\System32\pegi-fi.rs

2012-12-07 11:20:00 20480 ----a-w- C:\Windows\System32\pegi-pt.rs

2012-12-07 11:19:59 20480 ----a-w- C:\Windows\System32\pegi.rs

2012-12-07 11:19:58 46592 ----a-w- C:\Windows\System32\fpb.rs

2012-12-07 11:19:57 40960 ----a-w- C:\Windows\System32\cob-au.rs

2012-12-07 11:19:57 21504 ----a-w- C:\Windows\System32\grb.rs

2012-12-07 11:19:57 15360 ----a-w- C:\Windows\System32\djctq.rs

2012-12-07 11:19:56 55296 ----a-w- C:\Windows\System32\cero.rs

2012-12-07 11:19:55 51712 ----a-w- C:\Windows\System32\esrb.rs

2012-11-30 05:45:35 362496 ----a-w- C:\Windows\System32\wow64win.dll

2012-11-30 05:45:35 243200 ----a-w- C:\Windows\System32\wow64.dll

2012-11-30 05:45:35 13312 ----a-w- C:\Windows\System32\wow64cpu.dll

2012-11-30 05:43:12 16384 ----a-w- C:\Windows\System32\ntvdm64.dll

2012-11-30 05:41:07 424448 ----a-w- C:\Windows\System32\KernelBase.dll

2012-11-30 04:53:59 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll

2012-11-30 04:06:45 4584760 ----a-w- C:\Windows\uninst.exe

2012-11-30 03:23:48 338432 ----a-w- C:\Windows\System32\conhost.exe

2012-11-30 02:38:59 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll

2012-11-30 02:38:59 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll

2012-11-30 02:38:59 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll

2012-11-30 02:38:59 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll

.

============= FINISH: 5:55:39.78 ===============

Contents of Attach

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MrCharlie

MrCharlie

Posted
Posted

Welcome to the forum.

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller to your desktop.

http://tigzy.geekstogo.com/Tools/RogueKillerX64.exe <---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop. (please don't put logs in code or quotes)

P2P Warning:

If you're using Peer 2 Peer software such as uTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

MrC

<+>
Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>
Please stick with me until I give you the "all clear".

<+>The removal of malware isn't instantaneous, please be patient.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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mayborn12

mayborn12

Posted
  • Author
Posted

Below is the report after running a scan using roguekiller.

RogueKiller V8.5.2 [Feb 23 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo...13-roguekiller/

Website : http://tigzy.geeksto...roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : kellys [Admin rights]

Mode : Scan -- Date : 02/27/2013 21:03:09

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 2 ¤¤¤

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST640LM0 00 HM641JI SATA Disk Device +++++

--- User ---

[MBR] 66eaf46f4754c6fa17e29edf0e519e71

[bSP] c88c5633dfddccbc18d3cf9e3e8550d5 : Windows 7/8 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 199 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 585185 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 1198868480 | Size: 21031 Mo

3 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 1241939968 | Size: 4063 Mo

User = LL1 ... OK!

User != LL2 ... KO!

--- LL2 ---

[MBR] 9fd17dfd326e8688f5baca3e290e89b2

[bSP] 405f7d2c99864a36a3d1dec8b9b449d8 : Windows 7/8 MBR Code

Partition table:

0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 94207 Mo

1 - [ACTIVE] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 193345536 | Size: 400 Mo

Finished : << RKreport[1]_S_02272013_02d2103.txt >>

RKreport[1]_S_02272013_02d2103.txt

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MrCharlie

MrCharlie

Posted
Posted
AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

Please make sure Defender is permanently disabled, you don't want it running along with Norton:

http://www.howtogeek...ow-turn-it-off/

---------------------------------

Next.......

Please read the directions carefully so you don't end up deleting something that is good!!

If in doubt about an entry....please ask or choose Skip!!!!

Don't Delete anything unless instructed to!

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

If a suspicious object is detected, the default action will be Skip, click on Continue

Please note that TDSSKiller can be run in safe mode if needed.

Here's a video that explains how to run it if needed:

Please download the latest version of TDSSKiller from here and save it to your Desktop.

  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
    image000q.png
  • Put a checkmark beside loaded modules.
    2012081514h0118.png
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
    clip.jpg
  • Click the Start Scan button.
    19695967.jpg
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
    67776163.jpg
    Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.
    If in doubt about an entry....please ask or choose Skip
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
    Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    62117367.jpg
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here. There may be 3 logs > so post or attach all of them.
  • Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.

Here's a summary of what to do if you would like to print it out:

If in doubt about an entry....please ask or choose Skip

Don't Delete anything unless instructed to!

If a suspicious object is detected, the default action will be Skip, click on Continue

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

~~~~~~~~~~~~~~~~~~~~

You can attach the logs if they're too long:

Bottom right corner of this page.

more-reply-options.jpg

New window that comes up.

choose-files1.jpg

MrC

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Maurice Naggar

Maurice Naggar

Posted
Posted

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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