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FBI / MoneyPak infection - Please help


Bill_M

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My computer is infected with what is being described as the FBI Moneypak virus. It first appeared yesterday.

Sequence of events from yesterday (01/22/2013) in order of occurrence:

1) User Missy is logged in with limited account.

2) Early a.m. scheduled Malwarebytes scan:

Malwarebytes Anti-Malware (PRO) 1.61.0.1400

www.malwarebytes.org

Database version: v2013.01.22.02

Windows XP Service Pack 3 x86 NTFS

Internet Explorer 8.0.6001.18702

Missy :: GKC8391 [limited]

Protection: Enabled

1/22/2013 5:36:25 AM

mbam-log-2013-01-22 (05-36-25).txt

Scan type: Flash scan

Scan options enabled: Memory | Startup | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: Registry | File System | P2P

Objects scanned: 121204

Time elapsed: 1 minute(s), 43 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

3) Later in the day, Malwarebytes pop-up window indicates a detection and user selects quarantine.

4) Sometime later, entire screen is filled with an intimidating message; FBI has locked your computer, etc. and a request for $200 to be paid through Moneypak.

5) I was able to switch to another user account.

6) User Bill is logged in with admin. account and user Missy is disconnected / logged out using task manager.

7) A Malwarebytes flash scan is initiated by me:

Malwarebytes Anti-Malware (PRO) 1.61.0.1400

www.malwarebytes.org

Database version: v2013.01.22.02

Windows XP Service Pack 3 x86 NTFS

Internet Explorer 8.0.6001.18702

Bill :: GKC8391 [administrator]

Protection: Disabled

1/22/2013 8:04:47 PM

mbam-log-2013-01-22 (20-04-47).txt

Scan type: Flash scan

Scan options enabled: Memory | Startup | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: Registry | File System | P2P

Objects scanned: 208411

Time elapsed: 1 minute(s), 20 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 1

C:\Documents and Settings\Missy\Application Data\skype.dat (Trojan.Agent) -> Quarantined and deleted successfully.

(end)

8) Here’s the protection log from yesterday showing detections if useful:

2013/01/22 01:00:00 -0500 GKC8391 Missy MESSAGE Executing scheduled scan: Quick Scan | Daily

2013/01/22 01:00:00 -0500 GKC8391 Missy MESSAGE Scheduled scan executed successfully

2013/01/22 05:36:00 -0500 GKC8391 Missy MESSAGE Executing scheduled update: Flash Scan | Daily

2013/01/22 05:36:12 -0500 GKC8391 Missy MESSAGE Starting database refresh

2013/01/22 05:36:12 -0500 GKC8391 Missy MESSAGE Scheduled update executed successfully: database updated from version v2013.01.21.10 to version v2013.01.22.02

2013/01/22 05:36:12 -0500 GKC8391 Missy MESSAGE Stopping IP protection

2013/01/22 05:36:12 -0500 GKC8391 Missy MESSAGE IP Protection stopped

2013/01/22 05:36:15 -0500 GKC8391 Missy MESSAGE Executing scheduled scan: Flash Scan | -terminate

2013/01/22 05:36:15 -0500 GKC8391 Missy MESSAGE Scheduled scan executed successfully

2013/01/22 05:36:27 -0500 GKC8391 Missy MESSAGE Database refreshed successfully

2013/01/22 05:36:27 -0500 GKC8391 Missy MESSAGE Starting IP protection

2013/01/22 05:37:20 -0500 GKC8391 Missy MESSAGE IP Protection started successfully

2013/01/22 17:14:29 -0500 GKC8391 Missy IP-BLOCK 69.6.27.100 (Type: outgoing)

2013/01/22 17:14:34 -0500 GKC8391 Missy DETECTION C:\Documents and Settings\Missy\Local Settings\Temp\LIF4R7TU3.exe Backdoor.0Access QUARANTINE

2013/01/22 17:14:38 -0500 GKC8391 Missy IP-BLOCK 69.6.27.100 (Type: outgoing)

2013/01/22 17:15:11 -0500 GKC8391 Missy DETECTION C:\Documents and Settings\Missy\Local Settings\Temp\~!#12A.tmp Trojan.Medfos QUARANTINE

2013/01/22 20:03:54 -0500 GKC8391 Bill_2 MESSAGE Stopping IP protection

2013/01/22 20:03:54 -0500 GKC8391 Bill_2 MESSAGE IP Protection stopped

9) Screen shot of quarantine list shown below.

10) I unplugged the network cable after reading similar posts.

11) A Malwarebytes scan from this morning (01/23/2013) shows no detections.

No doubt this is not the end of it.

I will not be able to use system restore to correct the problem. I am at work now and will download DDS to a flash drive and take home with me. I will run it tonight and post resulting logs from another PC.

I am running RoboForm password manager application, on the infected PC, which utilizes encryption. Do I need to be concerned about stolen passwords?

Feel free to post any other instructions for me in the mean time. Thanks!

post-126090-0-58886500-1358961619.jpg

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Welcome to the forum. See if you can do this >>>

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller to your desktop.

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

~~~~~~~~~~~~~~~~~~~~

or...........

Please download OTL from one of the links below:

http://oldtimer.geekstogo.com/OTL.exe

http://www.itxassoci...T-Tools/OTL.exe

http://oldtimer.geekstogo.com/OTL.com (<---renamed version)

Save it to your desktop.

Double click on the icon on your desktop.

Click the Scan All Users checkbox.

Push the Quick Scan button.

The scan will take about 10 minutes...depends on your hard drive size.

Two reports will open, copy and paste them in a reply here: (or attach them as .txt files)

OTL.txt <-- Will be opened

Extra.txt <-- Will be minimized

MrC

Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

Please stick with me until I give you the "all clear".

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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RogueKiller Log as requested:

RogueKiller V8.4.3 [Jan 21 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo...13-roguekiller/

Website : http://tigzy.geeksto...roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version

Started in : Normal mode

User : Bill_2 [Admin rights]

Mode : Scan -- Date : 01/23/2013 18:21:32

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 2 ¤¤¤

[HJ] HKLM\[...]\SystemRestore : DisableSR (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

SSDT[41] : NtCreateKey @ 0x806240F6 -> HOOKED (\SystemRoot\system32\DRIVERS\eeyehf.sys @ 0xB0360EFE)

SSDT[63] : NtDeleteKey @ 0x80624592 -> HOOKED (\SystemRoot\system32\DRIVERS\eeyehf.sys @ 0xB036136C)

SSDT[65] : NtDeleteValueKey @ 0x80624762 -> HOOKED (\SystemRoot\system32\DRIVERS\eeyehf.sys @ 0xB0361344)

SSDT[119] : NtOpenKey @ 0x806254D4 -> HOOKED (\SystemRoot\system32\DRIVERS\eeyehf.sys @ 0xB03610BA)

SSDT[247] : NtSetValueKey @ 0x80622668 -> HOOKED (\SystemRoot\system32\DRIVERS\eeyehf.sys @ 0xB03611FA)

SSDT[257] : NtTerminateProcess @ 0x805D22D8 -> HOOKED (\SystemRoot\system32\DRIVERS\eeyehf.sys @ 0xB0362740)

SSDT[277] : NtWriteVirtualMemory @ 0x805B43D4 -> HOOKED (\SystemRoot\system32\DRIVERS\eeyehf.sys @ 0xB036224C)

S_SSDT[549] : NtUserSetWindowsHookEx -> HOOKED (\SystemRoot\system32\DRIVERS\eeyehf.sys @ 0xB0361F34)

¤¤¤ HOSTS File: ¤¤¤

--> C:\WINDOWS\system32\drivers\etc\hosts

127.0.0.1 localhost

127.0.0.1 www.007guard.com

127.0.0.1 007guard.com

127.0.0.1 008i.com

127.0.0.1 www.008k.com

127.0.0.1 008k.com

127.0.0.1 www.00hq.com

127.0.0.1 00hq.com

127.0.0.1 010402.com

127.0.0.1 www.032439.com

127.0.0.1 032439.com

127.0.0.1 www.0scan.com

127.0.0.1 0scan.com

127.0.0.1 www.1000gratisproben.com

127.0.0.1 1000gratisproben.com

127.0.0.1 www.1001namen.com

127.0.0.1 1001namen.com

127.0.0.1 100888290cs.com

127.0.0.1 www.100888290cs.com

127.0.0.1 100sexlinks.com

[...]

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST3160828AS +++++

--- User ---

[MBR] 2ec62ffd137035f6192c2104643b5816

[bSP] 74c3e5f98933aa316c7c225b4c7cf3a6 : Dell MBR Code

Partition table:

0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 54 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 112455 | Size: 30004 Mo

2 - [XXXXXX] UNKNOWN (0xdb) [VISIBLE] Offset (sectors): 304303230 | Size: 4000 Mo

3 - [XXXXXX] EXTEN-LBA (0x0f) [VISIBLE] Offset (sectors): 61561080 | Size: 118526 Mo

User = LL1 ... OK!

User = LL2 ... OK!

+++++ PhysicalDrive1: WDC WD1001FALS-00J7B0 +++++

--- User ---

[MBR] caac2e3fa058d4277820d50353b957f9

[bSP] c6ec5bbfedb2566dee2fe2327358ed06 : Windows XP MBR Code

Partition table:

0 - [XXXXXX] EXTEN-LBA (0x0f) [VISIBLE] Offset (sectors): 20482875 | Size: 943865 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 10001 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[1]_S_01232013_02d1821.txt >>

RKreport[1]_S_01232013_02d1821.txt

You didn't request DDS logs but they are attached if needed.

attach.txt

dds.txt

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Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

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Here's the requested log.

************** Is it safe for this PC to be connected to the internet now? *******************************

ComboFix 13-01-23.01 - Bill_2 01/23/2013 20:55:01.1.2 - x86

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3710.2920 [GMT -5:00]

Running from: c:\documents and settings\Bill_2\Desktop\ComboFix.exe

AV: eEye Digital Security Blink Anti-Virus *Disabled/Outdated* {C4821238-EFD9-4B79-B2A5-40CE68D50E68}

FW: eEye Digital Security Blink Firewall *Disabled* {AC6BB248-92AF-4E26-A70A-6E5FDB75C144}

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\windows\system32\SET140.tmp

c:\windows\system32\SET14C.tmp

c:\windows\system32\URTTemp

c:\windows\system32\URTTemp\fusion.dll

c:\windows\system32\URTTemp\mscoree.dll

c:\windows\system32\URTTemp\mscoree.dll.local

c:\windows\system32\URTTemp\mscorsn.dll

c:\windows\system32\URTTemp\mscorwks.dll

c:\windows\system32\URTTemp\msvcr71.dll

c:\windows\system32\URTTemp\regtlib.exe

c:\windows\system64

.

.

((((((((((((((((((((((((( Files Created from 2012-12-24 to 2013-01-24 )))))))))))))))))))))))))))))))

.

.

2013-01-23 02:45 . 2013-01-23 02:45 -------- d-----w- c:\documents and settings\Bill_2\Local Settings\Application Data\Conceiva

2013-01-03 22:45 . 2013-01-03 22:45 -------- d-----w- c:\documents and settings\Missy\Local Settings\Application Data\Conceiva

2013-01-03 01:20 . 2013-01-03 01:20 -------- d-----w- c:\documents and settings\All Users\Application Data\Conceiva

2013-01-03 01:19 . 2013-01-03 01:19 -------- d-----w- c:\program files\Conceiva

2013-01-01 20:53 . 2008-04-14 00:12 26624 ----a-w- c:\documents and settings\LocalService\Application Data\Microsoft\UPnP Device Host\upnphost\udhisapi.dll

2012-12-29 16:45 . 2012-12-29 16:45 -------- d-----w- c:\documents and settings\Missy\Local Settings\Application Data\MyEditor v5.00

2012-12-29 16:45 . 2012-12-29 16:45 -------- d-----w- c:\windows\lhsp

2012-12-29 16:44 . 2012-12-29 16:44 -------- d-----w- c:\program files\myeditor

2012-12-29 16:44 . 2012-12-29 16:44 -------- d-----w- c:\documents and settings\All Users\MyEditor v5.00

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-01-22 22:22 . 2012-04-10 01:16 664 ----a-w- c:\documents and settings\Missy\Local Settings\Application Data\d3d9caps.tmp

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"RoboForm"="c:\program files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" [2009-02-28 160592]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-10-27 149280]

"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2006-07-06 151552]

"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2006-02-10 344064]

"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]

"EverioService"="c:\program files\CyberLink\PCM4Everio\EverioService.exe" [2006-11-23 151552]

"vmware-tray"="c:\program files\VMware\VMware Workstation\vmware-tray.exe" [2009-03-27 96816]

"SigmatelSysTrayApp"="stsystra.exe" [2005-03-22 339968]

"Norton Ghost 14.0"="c:\program files\Norton Ghost\Agent\VProTray.exe" [2009-08-03 2250088]

"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2012-04-04 462408]

"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-26 30040]

.

c:\documents and settings\Missy\Start Menu\Programs\Startup\

MagicDisc.lnk - c:\program files\MagicDisc\MagicDisc.exe [2008-5-11 546816]

.

c:\documents and settings\All Users\Start Menu\Programs\Startup\

Blink.lnk - c:\program files\eEye Digital Security\Blink\Blink.exe [2012-4-28 273920]

Windows Desktop Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2007-2-5 118784]

.

c:\documents and settings\All Users\Start Menu\Programs\Startup\AutorunsDisabled

BDARemote.lnk - c:\program files\USB TV\EM28XX\BDARemote.exe [2010-3-3 81997]

.

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]

"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2007-02-05 294400]

.

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Acrobat Speed Launcher.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Acrobat Speed Launcher.lnk

backup=c:\windows\pss\Adobe Acrobat Speed Launcher.lnkCommon Startup

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acrobat Assistant 7.0]

2008-04-23 08:08 483328 ----a-w- c:\program files\Adobe\Acrobat 7.0\Distillr\acrotray.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdobeCS4ServiceManager]

2008-08-14 13:58 611712 ----a-w- c:\program files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CPMonitor]

2010-08-25 16:27 84464 ----a-w- c:\program files\Roxio\CinePlayer\5.0\CPMonitor.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]

2007-03-15 16:09 460784 ----a-w- c:\program files\DellSupport\DSAgnt.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Desktop Disc Tool]

2010-06-30 13:10 477680 ----a-w- c:\program files\Roxio 2011\Roxio Burn\RoxioBurnLauncher.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DVDLauncher]

2005-02-23 22:19 53248 ------w- c:\program files\CyberLink\PowerDVD\DVDLauncher.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Garmin Lifetime Updater]

2012-01-06 20:30 1446760 ----a-w- c:\program files\Garmin\Lifetime Updater\GarminLifetime.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GrooveMonitor]

2009-02-26 23:36 30040 ----a-w- c:\program files\Microsoft Office\Office12\GrooveMonitor.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IntelMeM]

2003-09-04 02:12 221184 ----a-w- c:\program files\Intel\Modem Event Monitor\IntelMEM.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]

2005-12-29 06:47 98304 ----a-w- c:\program files\QuickTime\qttask.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoxWatchTray]

2010-07-16 10:48 307184 ----a-w- c:\program files\Common Files\Roxio Shared\13.0\SharedCOM\RoxWatchTray13.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Seagate Dashboard]

2011-06-01 16:42 79112 ----a-w- c:\program files\Seagate\Seagate Dashboard\MemeoLauncher.exe

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"c:\\WINDOWS\\system32\\sessmgr.exe"=

"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=

"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=

"c:\\Program Files\\CyberLink\\PCM4Everio\\PCM4Everio.exe"=

"c:\\Program Files\\CyberLink\\PCM4Everio\\EverioService.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\VMware\\VMware Workstation\\vmware-authd.exe"=

"c:\\Program Files\\Common Files\\Adobe\\CS4ServiceManager\\CS4ServiceManager.exe"=

"c:\\Program Files\\APC\\PowerChute Business Edition\\agent\\pbeagent.exe"=

"c:\\Program Files\\APC\\PowerChute Business Edition\\server\\pbeserver.exe"=

"c:\\Program Files\\Common Files\\eEye Digital Security\\Application Bus\\eeyeevnt.exe"=

"c:\\Program Files\\Samsung\\SAMSUNG PC Share Manager\\WiselinkPro.exe"=

"c:\\Program Files\\Samsung\\SAMSUNG PC Share Manager\\http_ss_win_pro.exe"=

"c:\\Program Files\\Seagate\\Seagate Dashboard\\HipServAgent\\HipServAgent.exe"=

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]

"5353:TCP"= 5353:TCP:Adobe CSI CS4

"53168:TCP"= 53168:TCP:Mezzmo Media Server Service

.

R0 SahdIa32;HDD Filter Driver;c:\windows\system32\drivers\SahdIa32.sys [6/21/2011 7:15 PM 21488]

R0 SaibIa32;Volume Filter Driver;c:\windows\system32\drivers\SaibIa32.sys [6/21/2011 7:15 PM 15856]

R1 eeyeh;eeyeh;c:\windows\system32\drivers\eeyehf.sys [4/28/2012 8:09 PM 185560]

R1 eeyen;eEye NDIS driver;c:\windows\system32\drivers\eeyen.sys [12/13/2011 8:08 PM 61264]

R1 eeyet;eEye TDI driver;c:\windows\system32\drivers\eeyet.sys [4/28/2012 8:09 PM 78792]

R1 SaibVd32;Virtual Disk Driver;c:\windows\system32\drivers\SaibVd32.sys [6/21/2011 7:15 PM 25584]

R2 9734BF6A-2DCD-40f0-BAB0-5AAFEEBE1269;Roxio SAIB Service;c:\program files\Roxio\BackOnTrack\App\SaibSVC.exe [6/2/2009 6:05 PM 457200]

R2 APCPBEAgent;APC PBE Agent;c:\progra~1\APC\POWERC~1\agent\pbeagent.exe [5/8/2011 10:41 AM 28672]

R2 APCPBEServer;APC PBE Server;c:\progra~1\APC\POWERC~1\server\PBESER~1.EXE [5/8/2011 10:44 AM 45134]

R2 BlinkRM;eEye Blink Rule Manager;c:\program files\eEye Digital Security\Blink\BLINKRM.exe [4/28/2012 8:08 PM 189472]

R2 blinksvc;eEye Blink Engine;c:\program files\eEye Digital Security\Blink\blinksvc.exe [4/28/2012 8:08 PM 90568]

R2 BOT4Service;BOT4Service;c:\program files\Roxio\BackOnTrack\App\BService.exe [8/30/2010 10:14 PM 39408]

R2 eEyeUpdateSvc;eEye Update Service;c:\program files\Common Files\eEye Digital Security\SyncIt\eEyeUpdateSvc.exe [11/10/2011 2:34 PM 91576]

R2 LxrSII1d;Secure II Driver;c:\windows\system32\drivers\LxrSII1d.sys [1/14/2011 4:47 PM 70016]

R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [4/17/2010 10:50 PM 654408]

R2 Mezzmo;Mezzmo;c:\program files\Conceiva\Mezzmo\MezzmoMediaServer.exe [1/2/2013 8:20 PM 3119472]

R2 ndiskio;eEye DirectDisk Access Driver;c:\windows\system32\drivers\Ndiskio.sys [3/2/2010 4:31 PM 20448]

R2 SeagateDashboardService;Seagate Dashboard Service;c:\program files\Seagate\Seagate Dashboard\SeagateDashboardService.exe [6/1/2011 11:42 AM 14088]

R2 Symantec SymSnap VSS Provider;Symantec SymSnap VSS Provider;c:\windows\system32\dllhost.exe [8/10/2004 1:50 PM 5120]

R2 USBSafelyRemoveService;USB Safely Remove Assistant;c:\program files\USB Safely Remove\USBSRService.exe [2/21/2011 9:07 PM 251736]

R2 vmci;VMware vmci;c:\windows\system32\drivers\vmci.sys [3/26/2009 11:05 PM 54960]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [4/17/2010 10:50 PM 22344]

R3 PciSPorts;High-Speed PCI Serial Port;c:\windows\system32\drivers\PciSPorts.sys [5/8/2011 9:37 AM 119808]

R3 pcouffin;VSO Software pcouffin;c:\windows\system32\drivers\pcouffin.sys [10/21/2009 7:46 PM 47360]

R3 SymSnapService;SymSnapService;c:\program files\Norton Ghost\Shared\Drivers\SymSnapService.exe [12/20/2007 5:13 PM 1562096]

S2 RoxWatch12;Roxio Hard Drive Watcher 12;c:\program files\Common Files\Roxio Shared\13.0\SharedCOM\RoxWatch13.exe [7/16/2010 5:48 AM 354288]

S3 AllShare;SAMSUNG AllShare Service;c:\program files\Samsung\SAMSUNG PC Share Manager\WiselinkPro.exe [7/16/2010 4:23 PM 6638080]

S3 RoxMediaDB13;RoxMediaDB13;c:\program files\Common Files\Roxio Shared\13.0\SharedCOM\RoxMediaDB13.exe [7/16/2010 5:48 AM 1099248]

S3 yeddef;YEDDEF driver;c:\windows\system32\Drivers\yeddef.sys --> c:\windows\system32\Drivers\yeddef.sys [?]

.

Contents of the 'Scheduled Tasks' folder

.

2013-01-19 c:\windows\Tasks\Spybot - Search & Destroy - Scheduled Task.job

- c:\program files\Spybot - Search & Destroy\SpybotSD.exe [2009-07-11 20:31]

.

2013-01-19 c:\windows\Tasks\Spybot - Search & Destroy Updater - Scheduled Task.job

- c:\program files\Spybot - Search & Destroy\SDUpdate.exe [2009-07-11 20:31]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.com/ig/dell?hl=en

IE: &Google Search - c:\program files\Google\GoogleToolbar1.dll/cmsearch.html

IE: &Translate English Word - c:\program files\Google\GoogleToolbar1.dll/cmwordtrans.html

IE: Backward Links - c:\program files\Google\GoogleToolbar1.dll/cmbacklinks.html

IE: Cached Snapshot of Page - c:\program files\Google\GoogleToolbar1.dll/cmcache.html

IE: Convert link target to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: Convert link target to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert selected links to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Convert selection to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: Convert selection to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: Convert to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Customize Menu - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html

IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office12\EXCEL.EXE/3000

IE: Fill Forms - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComFillForms.html

IE: RoboForm Toolbar - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html

IE: Save Forms - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComSavePass.html

IE: Similar Pages - c:\program files\Google\GoogleToolbar1.dll/cmsimilar.html

IE: Translate Page into English - c:\program files\Google\GoogleToolbar1.dll/cmtrans.html

LSP: c:\program files\VMware\VMware Workstation\vsocklib.dll

TCP: DhcpNameServer = 192.168.1.254

.

- - - - ORPHANS REMOVED - - - -

.

HKLM-Run-ISUSPM Startup - c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe

MSConfigStartUp-BuildBU - c:\dell\bldbubg.exe

MSConfigStartUp-DellSupportCenter - c:\program files\Dell Support Center\bin\sprtcmd.exe

HKLM_ActiveSetup-{DA89EF83-F349-41D6-A897-BA11E8A3968C} - MSIEXEC

AddRemove-LAME for Audacity_is1 - h:\portableapps\AudacityPortable\App\LAME\unins000.exe

AddRemove-{06706400-70cb-47eb-9fce-5acaed849161} - c:\program files\Common Files\Nero\Nero ProductInstaller 4\SetupX.exe

AddRemove-{13301a6f-7e55-4323-8b66-aaf46c5ff3a1} - c:\program files\Common Files\Nero\Nero ProductInstaller 4\SetupX.exe

AddRemove-{14c6d91a-b5fb-4895-a6ec-d5077ad1ee0b} - c:\program files\Common Files\Nero\Nero ProductInstaller 4\SetupX.exe

AddRemove-{2dd63795-f001-4223-a9aa-2838186e4668} - c:\program files\Common Files\Nero\Nero ProductInstaller 4\SetupX.exe

AddRemove-{46ea72bb-c98b-42c0-922a-bd844004e593} - c:\program files\Common Files\Nero\Nero ProductInstaller 4\SetupX.exe

AddRemove-{4e146242-3240-498a-8eb7-2ddd0f9264f5} - c:\program files\Common Files\Nero\Nero ProductInstaller 4\SetupX.exe

AddRemove-{67e18946-97e8-453d-8fa2-18271ffd41a2} - c:\program files\Common Files\Nero\Nero ProductInstaller 4\SetupX.exe

AddRemove-{69973e6a-e059-4b52-87cf-30be3423c681} - c:\program files\Common Files\Nero\Nero ProductInstaller 4\SetupX.exe

AddRemove-{7423d301-90ac-4f12-b9be-add0ab7ae7c1} - c:\program files\Common Files\Nero\Nero ProductInstaller 4\SetupX.exe

AddRemove-{8342c926-94f8-49dc-9baa-5e2b696be261} - c:\program files\Common Files\Nero\Nero ProductInstaller 4\SetupX.exe

AddRemove-{862bf750-880b-4f22-88fb-db9e2dce3b2f} - c:\program files\Common Files\Nero\Nero ProductInstaller 4\SetupX.exe

AddRemove-{9fe766cb-3142-4098-aab5-586af92f5bc7} - c:\program files\Common Files\Nero\Nero ProductInstaller 4\SetupX.exe

AddRemove-{cc21c02c-fc49-416f-87d7-1ab658addb65} - c:\program files\Common Files\Nero\Nero ProductInstaller 4\SetupX.exe

AddRemove-{d3f3095a-f786-4e14-92d4-84331c753e37} - c:\program files\Common Files\Nero\Nero ProductInstaller 4\SetupX.exe

AddRemove-{d714e37a-142f-486c-a1aa-0b2849ea6f2c} - c:\program files\Common Files\Nero\Nero ProductInstaller 4\SetupX.exe

AddRemove-{e9b226d4-41f0-4490-a75c-de74742de5a9} - c:\program files\Common Files\Nero\Nero ProductInstaller 4\SetupX.exe

AddRemove-{f6421e28-059c-458c-ac3a-d9bc19ad85fb} - c:\program files\Common Files\Nero\Nero ProductInstaller 4\SetupX.exe

.

.

.

**************************************************************************

.

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2013-01-23 21:13

Windows 5.1.2600 Service Pack 3 NTFS

.

scanning hidden processes ...

.

scanning hidden autostart entries ...

.

scanning hidden files ...

.

scan completed successfully

hidden files: 0

.

**************************************************************************

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{82C3E419-1ABB-8FB4-3F58-1D22AF8C97DB}\InProcServer32*]

"oagamicbndlbdkchomabmklmmbnkbi"=hex:6a,61,70,68,69,65,69,6f,61,6c,67,6a,63,64,

66,62,66,65,62,6c,00,e1

"nagackiddfipglmnknaflkbfdclj"=hex:6a,61,70,68,6a,65,62,6e,67,68,66,6c,65,63,

67,6f,6e,68,64,64,00,f9

.

--------------------- DLLs Loaded Under Running Processes ---------------------

.

- - - - - - - > 'winlogon.exe'(880)

c:\program files\Common Files\Adobe\Adobe Drive CS4\AdobeDriveCS4_NP.dll

.

Completion time: 2013-01-23 21:15:50

ComboFix-quarantined-files.txt 2013-01-24 02:15

.

Pre-Run: 480,907,264 bytes free

Post-Run: 609,714,176 bytes free

.

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe

[boot loader]

timeout=2

default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS

[operating systems]

c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

UnsupportedDebug="do not select this" /debug

multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

.

- - End Of File - - 1B1948D618837D71B5AFFE6B26D4C178

Link to post
Share on other sites

Yes you can connect

Using ComboFix......

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the quotebox below into it:

4. If ComboFix wants to update.....please allow it to.

File::

c:\documents and settings\Missy\Local Settings\Application Data\d3d9caps.tmp

ClearJavaCache::

Save this as CFScript.txt, in the same location as ComboFix.exe

CFScript.gif

Refering to the picture above, drag CFScript into ComboFix.exe

CAUTION: Do not mouse-click ComboFix while it is running. It may cause it to stall.

After reboot, (in case it asks to reboot)......

Please provide the contents of the ComboFix log (C:\ComboFix.txt) in your next reply.

MrC

Link to post
Share on other sites

Execution of previous directions and resulting log:

ComboFix 13-01-23.01 - Bill_2 01/23/2013 21:58:00.2.2 - x86

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3710.2817 [GMT -5:00]

Running from: c:\documents and settings\Bill_2\Desktop\ComboFix.exe

Command switches used :: c:\documents and settings\Bill_2\Desktop\CFScript.txt

AV: eEye Digital Security Blink Anti-Virus *Disabled/Outdated* {C4821238-EFD9-4B79-B2A5-40CE68D50E68}

FW: eEye Digital Security Blink Firewall *Disabled* {AC6BB248-92AF-4E26-A70A-6E5FDB75C144}

* Created a new restore point

.

FILE ::

"c:\documents and settings\Missy\Local Settings\Application Data\d3d9caps.tmp"

.

.

((((((((((((((((((((((((( Files Created from 2012-12-24 to 2013-01-24 )))))))))))))))))))))))))))))))

.

.

2013-01-23 02:45 . 2013-01-23 02:45 -------- d-----w- c:\documents and settings\Bill_2\Local Settings\Application Data\Conceiva

2013-01-03 22:45 . 2013-01-03 22:45 -------- d-----w- c:\documents and settings\Missy\Local Settings\Application Data\Conceiva

2013-01-03 01:20 . 2013-01-03 01:20 -------- d-----w- c:\documents and settings\All Users\Application Data\Conceiva

2013-01-03 01:19 . 2013-01-03 01:19 -------- d-----w- c:\program files\Conceiva

2013-01-01 20:53 . 2008-04-14 00:12 26624 ----a-w- c:\documents and settings\LocalService\Application Data\Microsoft\UPnP Device Host\upnphost\udhisapi.dll

2012-12-29 16:45 . 2012-12-29 16:45 -------- d-----w- c:\documents and settings\Missy\Local Settings\Application Data\MyEditor v5.00

2012-12-29 16:45 . 2012-12-29 16:45 -------- d-----w- c:\windows\lhsp

2012-12-29 16:44 . 2012-12-29 16:44 -------- d-----w- c:\program files\myeditor

2012-12-29 16:44 . 2012-12-29 16:44 -------- d-----w- c:\documents and settings\All Users\MyEditor v5.00

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-01-22 22:22 . 2012-04-10 01:16 664 ----a-w- c:\documents and settings\Missy\Local Settings\Application Data\d3d9caps.tmp

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"RoboForm"="c:\program files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" [2009-02-28 160592]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-10-27 149280]

"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2006-07-06 151552]

"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2006-02-10 344064]

"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]

"EverioService"="c:\program files\CyberLink\PCM4Everio\EverioService.exe" [2006-11-23 151552]

"vmware-tray"="c:\program files\VMware\VMware Workstation\vmware-tray.exe" [2009-03-27 96816]

"SigmatelSysTrayApp"="stsystra.exe" [2005-03-22 339968]

"Norton Ghost 14.0"="c:\program files\Norton Ghost\Agent\VProTray.exe" [2009-08-03 2250088]

"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2012-04-04 462408]

"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-26 30040]

.

c:\documents and settings\Missy\Start Menu\Programs\Startup\

MagicDisc.lnk - c:\program files\MagicDisc\MagicDisc.exe [2008-5-11 546816]

.

c:\documents and settings\All Users\Start Menu\Programs\Startup\

Blink.lnk - c:\program files\eEye Digital Security\Blink\Blink.exe [2012-4-28 273920]

Windows Desktop Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2007-2-5 118784]

.

c:\documents and settings\All Users\Start Menu\Programs\Startup\AutorunsDisabled

BDARemote.lnk - c:\program files\USB TV\EM28XX\BDARemote.exe [2010-3-3 81997]

.

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]

"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2007-02-05 294400]

.

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Acrobat Speed Launcher.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Acrobat Speed Launcher.lnk

backup=c:\windows\pss\Adobe Acrobat Speed Launcher.lnkCommon Startup

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acrobat Assistant 7.0]

2008-04-23 08:08 483328 ----a-w- c:\program files\Adobe\Acrobat 7.0\Distillr\acrotray.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdobeCS4ServiceManager]

2008-08-14 13:58 611712 ----a-w- c:\program files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CPMonitor]

2010-08-25 16:27 84464 ----a-w- c:\program files\Roxio\CinePlayer\5.0\CPMonitor.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]

2007-03-15 16:09 460784 ----a-w- c:\program files\DellSupport\DSAgnt.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Desktop Disc Tool]

2010-06-30 13:10 477680 ----a-w- c:\program files\Roxio 2011\Roxio Burn\RoxioBurnLauncher.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DVDLauncher]

2005-02-23 22:19 53248 ------w- c:\program files\CyberLink\PowerDVD\DVDLauncher.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Garmin Lifetime Updater]

2012-01-06 20:30 1446760 ----a-w- c:\program files\Garmin\Lifetime Updater\GarminLifetime.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GrooveMonitor]

2009-02-26 23:36 30040 ----a-w- c:\program files\Microsoft Office\Office12\GrooveMonitor.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IntelMeM]

2003-09-04 02:12 221184 ----a-w- c:\program files\Intel\Modem Event Monitor\IntelMEM.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]

2005-12-29 06:47 98304 ----a-w- c:\program files\QuickTime\qttask.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoxWatchTray]

2010-07-16 10:48 307184 ----a-w- c:\program files\Common Files\Roxio Shared\13.0\SharedCOM\RoxWatchTray13.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Seagate Dashboard]

2011-06-01 16:42 79112 ----a-w- c:\program files\Seagate\Seagate Dashboard\MemeoLauncher.exe

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"c:\\WINDOWS\\system32\\sessmgr.exe"=

"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=

"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=

"c:\\Program Files\\CyberLink\\PCM4Everio\\PCM4Everio.exe"=

"c:\\Program Files\\CyberLink\\PCM4Everio\\EverioService.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\VMware\\VMware Workstation\\vmware-authd.exe"=

"c:\\Program Files\\Common Files\\Adobe\\CS4ServiceManager\\CS4ServiceManager.exe"=

"c:\\Program Files\\APC\\PowerChute Business Edition\\agent\\pbeagent.exe"=

"c:\\Program Files\\APC\\PowerChute Business Edition\\server\\pbeserver.exe"=

"c:\\Program Files\\Common Files\\eEye Digital Security\\Application Bus\\eeyeevnt.exe"=

"c:\\Program Files\\Samsung\\SAMSUNG PC Share Manager\\WiselinkPro.exe"=

"c:\\Program Files\\Samsung\\SAMSUNG PC Share Manager\\http_ss_win_pro.exe"=

"c:\\Program Files\\Seagate\\Seagate Dashboard\\HipServAgent\\HipServAgent.exe"=

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]

"5353:TCP"= 5353:TCP:Adobe CSI CS4

"53168:TCP"= 53168:TCP:Mezzmo Media Server Service

.

R0 SahdIa32;HDD Filter Driver;c:\windows\system32\drivers\SahdIa32.sys [6/21/2011 7:15 PM 21488]

R0 SaibIa32;Volume Filter Driver;c:\windows\system32\drivers\SaibIa32.sys [6/21/2011 7:15 PM 15856]

R1 eeyeh;eeyeh;c:\windows\system32\drivers\eeyehf.sys [4/28/2012 8:09 PM 185560]

R1 eeyen;eEye NDIS driver;c:\windows\system32\drivers\eeyen.sys [12/13/2011 8:08 PM 61264]

R1 eeyet;eEye TDI driver;c:\windows\system32\drivers\eeyet.sys [4/28/2012 8:09 PM 78792]

R1 SaibVd32;Virtual Disk Driver;c:\windows\system32\drivers\SaibVd32.sys [6/21/2011 7:15 PM 25584]

R2 9734BF6A-2DCD-40f0-BAB0-5AAFEEBE1269;Roxio SAIB Service;c:\program files\Roxio\BackOnTrack\App\SaibSVC.exe [6/2/2009 6:05 PM 457200]

R2 APCPBEAgent;APC PBE Agent;c:\progra~1\APC\POWERC~1\agent\pbeagent.exe [5/8/2011 10:41 AM 28672]

R2 APCPBEServer;APC PBE Server;c:\progra~1\APC\POWERC~1\server\PBESER~1.EXE [5/8/2011 10:44 AM 45134]

R2 BlinkRM;eEye Blink Rule Manager;c:\program files\eEye Digital Security\Blink\BLINKRM.exe [4/28/2012 8:08 PM 189472]

R2 blinksvc;eEye Blink Engine;c:\program files\eEye Digital Security\Blink\blinksvc.exe [4/28/2012 8:08 PM 90568]

R2 BOT4Service;BOT4Service;c:\program files\Roxio\BackOnTrack\App\BService.exe [8/30/2010 10:14 PM 39408]

R2 eEyeUpdateSvc;eEye Update Service;c:\program files\Common Files\eEye Digital Security\SyncIt\eEyeUpdateSvc.exe [11/10/2011 2:34 PM 91576]

R2 LxrSII1d;Secure II Driver;c:\windows\system32\drivers\LxrSII1d.sys [1/14/2011 4:47 PM 70016]

R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [4/17/2010 10:50 PM 654408]

R2 Mezzmo;Mezzmo;c:\program files\Conceiva\Mezzmo\MezzmoMediaServer.exe [1/2/2013 8:20 PM 3119472]

R2 ndiskio;eEye DirectDisk Access Driver;c:\windows\system32\drivers\Ndiskio.sys [3/2/2010 4:31 PM 20448]

R2 SeagateDashboardService;Seagate Dashboard Service;c:\program files\Seagate\Seagate Dashboard\SeagateDashboardService.exe [6/1/2011 11:42 AM 14088]

R2 Symantec SymSnap VSS Provider;Symantec SymSnap VSS Provider;c:\windows\system32\dllhost.exe [8/10/2004 1:50 PM 5120]

R2 USBSafelyRemoveService;USB Safely Remove Assistant;c:\program files\USB Safely Remove\USBSRService.exe [2/21/2011 9:07 PM 251736]

R2 vmci;VMware vmci;c:\windows\system32\drivers\vmci.sys [3/26/2009 11:05 PM 54960]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [4/17/2010 10:50 PM 22344]

R3 PciSPorts;High-Speed PCI Serial Port;c:\windows\system32\drivers\PciSPorts.sys [5/8/2011 9:37 AM 119808]

R3 pcouffin;VSO Software pcouffin;c:\windows\system32\drivers\pcouffin.sys [10/21/2009 7:46 PM 47360]

R3 SymSnapService;SymSnapService;c:\program files\Norton Ghost\Shared\Drivers\SymSnapService.exe [12/20/2007 5:13 PM 1562096]

S2 RoxWatch12;Roxio Hard Drive Watcher 12;c:\program files\Common Files\Roxio Shared\13.0\SharedCOM\RoxWatch13.exe [7/16/2010 5:48 AM 354288]

S3 AllShare;SAMSUNG AllShare Service;c:\program files\Samsung\SAMSUNG PC Share Manager\WiselinkPro.exe [7/16/2010 4:23 PM 6638080]

S3 RoxMediaDB13;RoxMediaDB13;c:\program files\Common Files\Roxio Shared\13.0\SharedCOM\RoxMediaDB13.exe [7/16/2010 5:48 AM 1099248]

S3 yeddef;YEDDEF driver;c:\windows\system32\Drivers\yeddef.sys --> c:\windows\system32\Drivers\yeddef.sys [?]

.

Contents of the 'Scheduled Tasks' folder

.

2013-01-19 c:\windows\Tasks\Spybot - Search & Destroy - Scheduled Task.job

- c:\program files\Spybot - Search & Destroy\SpybotSD.exe [2009-07-11 20:31]

.

2013-01-19 c:\windows\Tasks\Spybot - Search & Destroy Updater - Scheduled Task.job

- c:\program files\Spybot - Search & Destroy\SDUpdate.exe [2009-07-11 20:31]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.com/ig/dell?hl=en

IE: &Google Search - c:\program files\Google\GoogleToolbar1.dll/cmsearch.html

IE: &Translate English Word - c:\program files\Google\GoogleToolbar1.dll/cmwordtrans.html

IE: Backward Links - c:\program files\Google\GoogleToolbar1.dll/cmbacklinks.html

IE: Cached Snapshot of Page - c:\program files\Google\GoogleToolbar1.dll/cmcache.html

IE: Convert link target to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: Convert link target to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert selected links to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Convert selection to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: Convert selection to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: Convert to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Customize Menu - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html

IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office12\EXCEL.EXE/3000

IE: Fill Forms - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComFillForms.html

IE: RoboForm Toolbar - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html

IE: Save Forms - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComSavePass.html

IE: Similar Pages - c:\program files\Google\GoogleToolbar1.dll/cmsimilar.html

IE: Translate Page into English - c:\program files\Google\GoogleToolbar1.dll/cmtrans.html

LSP: c:\program files\VMware\VMware Workstation\vsocklib.dll

TCP: DhcpNameServer = 192.168.1.254

.

.

**************************************************************************

.

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2013-01-23 22:02

Windows 5.1.2600 Service Pack 3 NTFS

.

scanning hidden processes ...

.

scanning hidden autostart entries ...

.

scanning hidden files ...

.

scan completed successfully

hidden files: 0

.

**************************************************************************

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{82C3E419-1ABB-8FB4-3F58-1D22AF8C97DB}\InProcServer32*]

"oagamicbndlbdkchomabmklmmbnkbi"=hex:6a,61,70,68,69,65,69,6f,61,6c,67,6a,63,64,

66,62,66,65,62,6c,00,e1

"nagackiddfipglmnknaflkbfdclj"=hex:6a,61,70,68,6a,65,62,6e,67,68,66,6c,65,63,

67,6f,6e,68,64,64,00,f9

.

--------------------- DLLs Loaded Under Running Processes ---------------------

.

- - - - - - - > 'winlogon.exe'(880)

c:\program files\Common Files\Adobe\Adobe Drive CS4\AdobeDriveCS4_NP.dll

.

- - - - - - - > 'explorer.exe'(1044)

c:\windows\system32\WININET.dll

c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCR80.dll

c:\program files\Windows Desktop Search\deskbar.dll

c:\program files\Windows Desktop Search\en-us\dbres.dll.mui

c:\program files\Windows Desktop Search\dbres.dll

c:\program files\Windows Desktop Search\wordwheel.dll

c:\program files\Windows Desktop Search\en-us\msnlExtRes.dll.mui

c:\program files\Windows Desktop Search\msnlExtRes.dll

c:\windows\system32\ieframe.dll

c:\program files\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll

c:\windows\system32\webcheck.dll

c:\windows\system32\WPDShServiceObj.dll

c:\windows\system32\PortableDeviceTypes.dll

c:\windows\system32\PortableDeviceApi.dll

c:\program files\Common Files\Adobe\Adobe Drive CS4\AdobeDriveCS4_NP.dll

.

Completion time: 2013-01-23 22:04:56

ComboFix-quarantined-files.txt 2013-01-24 03:04

ComboFix2.txt 2013-01-24 02:15

.

Pre-Run: 636,231,680 bytes free

Post-Run: 683,393,024 bytes free

.

- - End Of File - - 1B2349A95C72561C426ED44EF7EEEC48

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PC is running fine. Although I have not ran or done anything other that what you have instructed me to do.

Remeber the problem occured when another user with a limited account was logged in. I have been working under my admin account and have not attempted to log back into the limited account.

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OK, this will scan all users >>>

Please download OTL from one of the links below:

http://oldtimer.geekstogo.com/OTL.exe

http://www.itxassoci...T-Tools/OTL.exe

http://oldtimer.geekstogo.com/OTL.com (<---renamed version)

Save it to your desktop.

Double click on the icon on your desktop.

Click the Scan All Users checkbox.

Push the Quick Scan button.

The scan will take about 10 minutes...depends on your hard drive size.

Two reports will open, copy and paste them in a reply here: (or attach them as .txt files)

OTL.txt <-- Will be opened

Extra.txt <-- Will be minimized

MrC (be back in the am)

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We can clean these up (not malware)

Please do this:

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in bold:

:OTL

O3 - HKU\S-1-5-21-2301580660-910432840-3679377455-1009\..\Toolbar\WebBrowser: (no name) - {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No CLSID value found.

O3 - HKU\S-1-5-21-2301580660-910432840-3679377455-1009\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.

O3 - HKU\S-1-5-21-2301580660-910432840-3679377455-1009\..\Toolbar\WebBrowser: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No CLSID value found.

O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html File not found

O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html File not found

O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html File not found

O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html File not found

O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html File not found

O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html File not found

O9 - Extra Button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe File not found

O9 - Extra 'Tools' menuitem : Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe File not found

[*]Then click the Run Fix button at the top

[*]Let the program run unhindered, when done it will say "Fix Complete press ok to open the log"

[*]Please post that log in your next reply. Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTL\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

~~~~~~~~~~~~~~~~~~~~~~~~~~~

Then do this......

Run OTL

Under the Custom Scans/Fixes

Copy and paste this in: netsvcs

Click the None button on top

Now click on the blue Run Scan button

Post the log it creates.

MrC

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Execution of your last instructions and resulting log. PC seems to be running fine for all users.

========== OTL ==========

Registry value HKEY_USERS\S-1-5-21-2301580660-910432840-3679377455-1009\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} deleted successfully.

Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7}\ not found.

Registry value HKEY_USERS\S-1-5-21-2301580660-910432840-3679377455-1009\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{2318C2B1-4965-11D4-9B18-009027A5CD4F} deleted successfully.

Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2318C2B1-4965-11D4-9B18-009027A5CD4F}\ not found.

Registry value HKEY_USERS\S-1-5-21-2301580660-910432840-3679377455-1009\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} deleted successfully.

Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}\ not found.

Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\&Google Search\ deleted successfully.

Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\&Translate English Word\ deleted successfully.

Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Backward Links\ deleted successfully.

Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Cached Snapshot of Page\ deleted successfully.

Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Similar Pages\ deleted successfully.

Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Translate Page into English\ deleted successfully.

Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{FB5F1910-F110-11d2-BB9E-00C04F795683}\ deleted successfully.

Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{FB5F1910-F110-11d2-BB9E-00C04F795683}\ not found.

Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{FB5F1910-F110-11d2-BB9E-00C04F795683}\ not found.

Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{FB5F1910-F110-11d2-BB9E-00C04F795683}\ not found.

OTL by OldTimer - Version 3.2.69.0 log created on 01242013_204331

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Good, lets check the system for any adware.............

Please download AdwCleaner from here and save it on your Desktop.

AdwCleaner is a reliable removal tool for Adware, Foistware, toolbars and potentially unwanted programs.

AdwCleaner is a tool that deletes :

· Adwares (software ads)

· PUP/LPI (Potentially Undesirable Program)

· Toolbars

· Hijacker (Hijack of the browser's homepage)

It works with a Search and Deletion methode. It can be easily uninstalled using the "Uninstall" mode.

  1. Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
  2. Now click on the Search tab.
  3. Please post the contents of the log-file created in your next post.

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Please look over what was found, we're going to delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.

MrC

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I don't see anything to keep.

# AdwCleaner v2.108 - Logfile created 01/24/2013 at 21:11:20

# Updated 24/01/2013 by Xplode

# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)

# User : Bill_2 - GKC8391

# Boot Mode : Normal

# Running from : C:\Documents and Settings\Bill_2\Desktop\adwcleaner.exe

# Option [search]

***** [services] *****

***** [Files / Folders] *****

***** [Registry] *****

Key Found : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl

Key Found : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1

Key Found : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary

Key Found : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1

Key Found : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}

Key Found : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}

Key Found : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}

Key Found : HKLM\Software\Viewpoint

***** [internet Browsers] *****

-\\ Internet Explorer v8.0.6001.18702

[OK] Registry is clean.

*************************

AdwCleaner[R1].txt - [1218 octets] - [24/01/2013 21:11:20]

########## EOF - C:\AdwCleaner[R1].txt - [1278 octets] ##########

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Some adware found....lets clear it out.....

  1. Please re-run AdwCleaner
  2. Click on Delete button.
  3. Confirm each time with OK if asked.
  4. Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

Then...............

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!

MrC

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AdwCleaner log after delete option followed by Security Check checkup.txt:

# AdwCleaner v2.108 - Logfile created 01/24/2013 at 21:54:27

# Updated 24/01/2013 by Xplode

# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)

# User : Bill_2 - GKC8391

# Boot Mode : Normal

# Running from : C:\Documents and Settings\Bill_2\Desktop\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

***** [Registry] *****

Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl

Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1

Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary

Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}

Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}

Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}

Key Deleted : HKLM\Software\Viewpoint

***** [internet Browsers] *****

-\\ Internet Explorer v8.0.6001.18702

[OK] Registry is clean.

*************************

AdwCleaner[R1].txt - [1347 octets] - [24/01/2013 21:11:20]

AdwCleaner[R2].txt - [1407 octets] - [24/01/2013 21:53:01]

AdwCleaner[s1].txt - [1356 octets] - [24/01/2013 21:54:27]

########## EOF - C:\AdwCleaner[s1].txt - [1416 octets] ##########

*****************************************************************************************************************************

*****************************************************************************************************************************

Results of screen317's Security Check version 0.99.57

Windows XP Service Pack 3 x86

Internet Explorer 8

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Disabled!

HKR,,EventMessageFile,0x00020000,%%SystemRoot%%\System32\IoLogMsg.dll;%%SystemRoot%%\System32\drivers\PciPPorts.sys

`````````Anti-malware/Other Utilities Check:`````````

Spybot - Search & Destroy

Norton Ghost

Malwarebytes Anti-Malware version 1.61.0.1400

Java™ 6 Update 15

Java 2 Runtime Environment, SE v1.4.2_03

Java version out of Date!

Adobe Flash Player 10 Flash Player out of Date!

Adobe Flash Player 10.1.102.64 Flash Player out of Date!

````````Process Check: objlist.exe by Laurent````````

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbamgui.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C:: 5%

````````````````````End of Log``````````````````````

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Malwarebytes Anti-Malware version 1.61.0.1400

Your version MB is out of date, please update it

Java™ 6 Update 15 <---uninstall from add/remove programs

Java 2 Runtime Environment, SE v1.4.2_03 <---uninstall from add/remove programs

Java version out of Date! <-------Download and install the latest version from Here

------>Uncheck the box to install the Ask toolbar!!!

Adobe Flash Player 10 Flash Player out of Date! <---uninstall

Adobe Flash Player 10.1.102.64 Flash Player out of Date! <---check for an update

You have out dated programs on the system which are vulnerable to malware.

Please update or uninstall them

Info on doing that can be found in my Preventive Maintenance

~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

cf2.jpg

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

Please download OTL from one of the links below: (you may already have OTL on the system)

http://oldtimer.geekstogo.com/OTL.exe

http://oldtimer.geekstogo.com/OTL.com

http://www.itxassoci...T-Tools/OTL.exe

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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