Sity Posted January 21, 2013 Author ID:637127 Share Posted January 21, 2013 So the files started appearing again. Not sure what triggers it to happen but I haven't run any programs since we fixed it earlier. Link to post Share on other sites More sharing options...
MrCharlie Posted January 21, 2013 ID:637303 Share Posted January 21, 2013 Please download OTL from one of the links below:http://oldtimer.geekstogo.com/OTL.exehttp://www.itxassociates.com/OT-Tools/OTL.exehttp://oldtimer.geekstogo.com/OTL.com (<---renamed version)Save it to your desktop.Double click on the icon on your desktop.Click the Scan All Users checkbox.Push the Quick Scan button.The scan will take about 10 minutes...depends on your hard drive size.Two reports will open, copy and paste them in a reply here: (or attach them as .txt files)OTL.txt <-- Will be openedExtra.txt <-- Will be minimizedMrC Link to post Share on other sites More sharing options...
Sity Posted January 21, 2013 Author ID:637513 Share Posted January 21, 2013 Attached the reports.Extras.TxtOTL.Txt Link to post Share on other sites More sharing options...
MrCharlie Posted January 22, 2013 ID:637721 Share Posted January 22, 2013 Sorry for the delay, I missed your reply.Please do this:Run OTL[*]Under the Custom Scans/Fixes box at the bottom, paste in bold::OTLO18:64bit: - Protocol\Handler\ms-help - No CLSID value foundO21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.:Commands[EMPTYJAVA][emptytemp][EMPTYFLASH][*]Then click the Run Fix button at the top[*]Let the program run unhindered, when done it will say "Fix Complete press ok to open the log"[*]Please post that log in your next reply. Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTL\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Then..............Download and run Norton Power Eraser (be careful of what you delete)http://security.syma...m/nbrt/npe.aspxMrC Link to post Share on other sites More sharing options...
Sity Posted January 22, 2013 Author ID:637767 Share Posted January 22, 2013 Norton Power Eraser found no risks, but here is the log for OTL:All processes killed========== OTL ==========64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\ms-help\ deleted successfully.File Protocol\Handler\ms-help - No CLSID value found not found.64bit-Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.========== COMMANDS ==========[EMPTYJAVA]User: All UsersUser: DefaultUser: Default UserUser: PublicUser: TEMPUser: userTotal Java Files Cleaned = 0.00 mb[EMPTYTEMP]User: All UsersUser: Default->Temp folder emptied: 0 bytes->Temporary Internet Files folder emptied: 0 bytes->Flash cache emptied: 0 bytesUser: Default User->Temp folder emptied: 0 bytes->Temporary Internet Files folder emptied: 0 bytes->Flash cache emptied: 0 bytesUser: Public->Temp folder emptied: 0 bytesUser: TEMP->Temp folder emptied: 0 bytesUser: user->Temp folder emptied: 130052 bytes->Temporary Internet Files folder emptied: 65804 bytes->FireFox cache emptied: 69736266 bytes->Flash cache emptied: 759 bytes%systemdrive% .tmp files removed: 0 bytes%systemroot% .tmp files removed: 0 bytes%systemroot%\System32 .tmp files removed: 0 bytes%systemroot%\System32 (64bit) .tmp files removed: 0 bytes%systemroot%\System32\drivers .tmp files removed: 0 bytesWindows Temp folder emptied: 0 bytes%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 0 bytesRecycleBin emptied: 5023971 bytesTotal Files Cleaned = 71.00 mb[EMPTYFLASH]User: All UsersUser: Default->Flash cache emptied: 0 bytesUser: Default User->Flash cache emptied: 0 bytesUser: PublicUser: TEMPUser: user->Flash cache emptied: 0 bytesTotal Flash Files Cleaned = 0.00 mbOTL by OldTimer - Version 3.2.69.0 log created on 01222013_012950Files\Folders moved on Reboot...C:\Users\user\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.C:\Users\user\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRS{176F6B0A-B487-4228-B50C-9EA184DB1F5A}.tmp moved successfully.C:\Users\user\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRS{46E2C72D-5723-4983-A6FE-979C5BC121C1}.tmp moved successfully.C:\Users\user\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRS{F2B8F5A1-8C43-4DB9-9CA5-54393F011B3C}.tmp moved successfully.PendingFileRenameOperations files...Registry entries deleted on Reboot... Link to post Share on other sites More sharing options...
MrCharlie Posted January 22, 2013 ID:637805 Share Posted January 22, 2013 Seems it's a know problem with SEP:http://www.symantec.com/connect/forums/generic-trojan-dwhtmp-temp-folderMrC Link to post Share on other sites More sharing options...
Sity Posted January 22, 2013 Author ID:637917 Share Posted January 22, 2013 Ahh I see. So what do you suggest I do from here? Link to post Share on other sites More sharing options...
MrCharlie Posted January 22, 2013 ID:637931 Share Posted January 22, 2013 Is SEP something you paid for???It was supposed to be fixed in an update, do you have all the latest program updates??MrC Link to post Share on other sites More sharing options...
Sity Posted January 22, 2013 Author ID:637937 Share Posted January 22, 2013 I updated so let's hope that works! Thanks again for your time and help man, I really appreciate it. Link to post Share on other sites More sharing options...
MrCharlie Posted January 22, 2013 ID:637938 Share Posted January 22, 2013 OK...........A little clean up to do....Please Uninstall ComboFix: (if you used it)Press the Windows logo key + R to bring up the "run box"Copy and paste next command in the field:ComboFix /uninstallMake sure there's a space between Combofix and /Then hit enter.This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)---------------------------------Please download OTL from one of the links below: (you may already have OTL on the system)http://oldtimer.geekstogo.com/OTL.exehttp://oldtimer.geekstogo.com/OTL.comhttp://www.itxassoci...T-Tools/OTL.exeSave it to your desktop.Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)Any other programs or logs you can manually delete.IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.-------------------------------Any questions...please post back.If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.Take a look at My Preventive Maintenance to avoid being infected again.Good Luck and Thanks for using the forum, MrC Link to post Share on other sites More sharing options...
Sity Posted January 22, 2013 Author ID:638015 Share Posted January 22, 2013 Done! Thanks again man for your help! Link to post Share on other sites More sharing options...
Maurice Naggar Posted January 23, 2013 ID:638260 Share Posted January 23, 2013 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
Recommended Posts