Jump to content

Google Search Redirect http://63.209.69.107


Recommended Posts

Hello,

I have been stuck with this worm for a couple weeks and i'm unable to remove it. I've done several scans w/ MBAM (both in Windows & in Safe Mode) with no success at detection. I've tried now to follow the steps outlined on the forum here, but everytime I run DDS my PC returns a "PEV.DAT has stopped working" error. I really appreciate any help I can get. Thank you in advance.

Link to post
Share on other sites

  • Staff

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

I need to get some reports to get a base to start from so I need you to run these programs first.

-DeFogger-

  • Please download
DeFogger to your desktop.
Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK

Do not re-enable these drivers until otherwise instructed.

-Security Check-

  • Download Security Check by screen317 from
here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-Download DDS-

  • Please download DDS from one of the links below and save it to your desktop:
    dds_scr.gif
    Download DDS and save it to your desktop
Link1
Link2
Link3
  • Double-Click on dds.scr and a command window will appear. This is normal.
  • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt

    [*]A window will open instructing you save & post the logs

    [*]Save the logs to a convenient place such as your desktop

    [*]Copy the contents of both logs & post in your next reply

information and logs

  • In your next post I need the following
  1. both reports from DDS
  2. report from security check
  3. let me know of any problems you may have had

Gringo

Link to post
Share on other sites

Hello Gringo,

Thank you for your help, I will follow instructions as best I can.

To start for the life of me, I cannot find the "Watch Topic Button" you requested I click. However, I will checkup on this thread consistently.

"NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster."

I have run Defogger. I did not ask me to reboot, so I have not. It did create .txt file on my desktop, but I have not included it as you did not ask for it.

I attempted to run Security Check. However, as it ran, it would hang on a screen that said "Preparing Done!". I let it sit for a little over 10 minutes with no change. It did not create the log file you requested however.

I attempted to run DDS as you had requested as well. I re-downloaded it, as in my original post I had tried to run it already but got stuck by a "PEV.DAT has stopped working" notification. My second download and attempt at running DDS also resulted in the "PEV.DAT has stopped working" notification.

Unfortunately, I am unable to post any of the logs you requested due to the issues explained above. Let me know what you would like me to do next and I will gladly follow your instructions.

The PC still works, however the redirect still happens in any Google search I do. A Yahoo search appears to be unaffected as I can effectively click a link in a Yahoo search and get to the site I am seeking. I typically use Google Chrome, however the redirect occurs in both Google Chrome & IE9. I have not tried to download another browser to see if it would be affected in it as well (Firefox, for instance).

Again, thank you for your assistance!

Rob

Link to post
Share on other sites

  • Staff

Hello

Lets get a deeper look into the system and see if something shows up.

Download and run OTL

Download OTL by Old Timer and save it to your Desktop.

  • Double click on OTL.exe to run it.
  • Under Output, ensure that Minimal Output is selected.
  • Under Extra Registry section, select Use SafeList.
  • Click the Scan All Users checkbox.
  • Click on Run Scan at the top left hand corner.
  • When done, two Notepad files will open.
    • OTL.txt <-- Will be opened and the that I need posted back here
    • Extra.txt <-- Will be minimized - save this one on your desktop in case I ask for it later

    [*]Please post the contents of OTL.txt in your next reply.

Gringo

Link to post
Share on other sites

Gringo,

This scanned worked properly. Here's the results of the scan you requested:

OTL logfile created on: 11/14/2012 3:22:01 PM - Run 1

OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Rob's Desktop\Desktop

64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation

Internet Explorer (Version = 9.0.8112.16421)

Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

7.96 Gb Total Physical Memory | 6.44 Gb Available Physical Memory | 80.90% Memory free

15.92 Gb Paging File | 13.92 Gb Available in Paging File | 87.44% Paging File free

Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)

Drive C: | 1853.08 Gb Total Space | 1707.89 Gb Free Space | 92.17% Space Free | Partition Type: NTFS

Computer Name: ROBSDESKTOP-PC | User Name: Rob's Desktop | Logged in as Administrator.

Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans

Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Users\Rob's Desktop\Desktop\OTL.exe (OldTimer Tools)

PRC - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe (Adobe Systems Incorporated)

PRC - C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe (TomTom)

PRC - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe (Intel Corporation)

========== Modules (No Company Name) ==========

MOD - C:\Users\Rob's Desktop\AppData\Local\Google\Chrome\Application\23.0.1271.64\ppgooglenaclpluginchrome.dll ()

MOD - C:\Users\Rob's Desktop\AppData\Local\Google\Chrome\Application\23.0.1271.64\PepperFlash\pepflashplayer.dll ()

MOD - C:\Users\Rob's Desktop\AppData\Local\Google\Chrome\Application\23.0.1271.64\pdf.dll ()

MOD - C:\Users\Rob's Desktop\AppData\Local\Google\Chrome\Application\23.0.1271.64\libglesv2.dll ()

MOD - C:\Users\Rob's Desktop\AppData\Local\Google\Chrome\Application\23.0.1271.64\libegl.dll ()

MOD - C:\Users\Rob's Desktop\AppData\Local\Google\Chrome\Application\23.0.1271.64\avutil-51.dll ()

MOD - C:\Users\Rob's Desktop\AppData\Local\Google\Chrome\Application\23.0.1271.64\avformat-54.dll ()

MOD - C:\Users\Rob's Desktop\AppData\Local\Google\Chrome\Application\23.0.1271.64\avcodec-54.dll ()

========== Services (SafeList) ==========

SRV:64bit: - (DockLoginService) -- C:\Program Files\Dell\DellDock\DockLogin.exe File not found

SRV:64bit: - (AMD External Events Utility) -- C:\Windows\SysNative\atiesrxx.exe (AMD)

SRV:64bit: - (LBTServ) -- C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe (Logitech, Inc.)

SRV - (AdobeARMservice) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe (Adobe Systems Incorporated)

SRV - (AdobeFlashPlayerUpdateSvc) -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe (Adobe Systems Incorporated)

SRV - (TomTomHOMEService) -- C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe (TomTom)

SRV - (Steam Client Service) -- C:\Program Files (x86)\Common Files\Steam\SteamService.exe (Valve Corporation)

SRV - (GoToAssist) -- C:\Program Files (x86)\Citrix\GoToAssist\615\g2aservice.exe (Citrix Online, a division of Citrix Systems, Inc.)

SRV - (FLEXnet Licensing Service) -- C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe (Acresso Software Inc.)

SRV - (HPSLPSVC) -- C:\Program Files (x86)\HP\Digital Imaging\bin\HPSLPSVC64.DLL (Hewlett-Packard Co.)

SRV - (clr_optimization_v4.0.30319_32) -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe (Microsoft Corporation)

SRV - (IAStorDataMgrSvc) -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe (Intel Corporation)

SRV - (AdobeActiveFileMonitor8.0) -- C:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe (Adobe Systems Incorporated)

SRV - (RoxMediaDB10) -- c:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCom\RoxMediaDB10.exe (Sonic Solutions)

SRV - (clr_optimization_v2.0.50727_32) -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe (Microsoft Corporation)

SRV - (EPSON_EB_RPCV4_01) -- C:\ProgramData\EPSON\EPW!3 SSRP\E_S40STB.EXE (SEIKO EPSON CORPORATION)

SRV - (EPSON_PM_RPCV4_01) -- C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE (SEIKO EPSON CORPORATION)

SRV - (EpsonBidirectionalService) -- C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSvc.exe (SEIKO EPSON CORPORATION)

========== Driver Services (SafeList) ==========

DRV:64bit: - (esgiguard) -- C:\Program Files\Enigma Software Group\SpyHunter\esgiguard.sys File not found

DRV:64bit: - (GEARAspiWDM) -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys (GEAR Software Inc.)

DRV:64bit: - (Fs_Rec) -- C:\Windows\SysNative\drivers\fs_rec.sys (Microsoft Corporation)

DRV:64bit: - (amdkmdag) -- C:\Windows\SysNative\drivers\atikmdag.sys (ATI Technologies Inc.)

DRV:64bit: - (amdkmdap) -- C:\Windows\SysNative\drivers\atikmpag.sys (Advanced Micro Devices, Inc.)

DRV:64bit: - (amdsata) -- C:\Windows\SysNative\drivers\amdsata.sys (Advanced Micro Devices)

DRV:64bit: - (amdxata) -- C:\Windows\SysNative\drivers\amdxata.sys (Advanced Micro Devices)

DRV:64bit: - (HpSAMD) -- C:\Windows\SysNative\drivers\HpSAMD.sys (Hewlett-Packard Company)

DRV:64bit: - (TsUsbFlt) -- C:\Windows\SysNative\drivers\TsUsbFlt.sys (Microsoft Corporation)

DRV:64bit: - (USBAAPL64) -- C:\Windows\SysNative\drivers\usbaapl64.sys (Apple, Inc.)

DRV:64bit: - (Point64) -- C:\Windows\SysNative\drivers\point64.sys (Microsoft Corporation)

DRV:64bit: - (NuidFltr) -- C:\Windows\SysNative\drivers\nuidfltr.sys (Microsoft Corporation)

DRV:64bit: - (dc3d) -- C:\Windows\SysNative\drivers\dc3d.sys (Microsoft Corporation)

DRV:64bit: - (AtiHdmiService) -- C:\Windows\SysNative\drivers\AtiHdmi.sys (ATI Technologies, Inc.)

DRV:64bit: - (athr) -- C:\Windows\SysNative\drivers\athrx.sys (Atheros Communications, Inc.)

DRV:64bit: - (k57nd60a) -- C:\Windows\SysNative\drivers\k57nd60a.sys (Broadcom Corporation)

DRV:64bit: - (iaStor) -- C:\Windows\SysNative\drivers\iaStor.sys (Intel Corporation)

DRV:64bit: - (IntcDAud) -- C:\Windows\SysNative\drivers\IntcDAud.sys (Intel® Corporation)

DRV:64bit: - (HECIx64) -- C:\Windows\SysNative\drivers\HECIx64.sys (Intel Corporation)

DRV:64bit: - (amdsbs) -- C:\Windows\SysNative\drivers\amdsbs.sys (AMD Technologies Inc.)

DRV:64bit: - (LSI_SAS2) -- C:\Windows\SysNative\drivers\lsi_sas2.sys (LSI Corporation)

DRV:64bit: - (stexstor) -- C:\Windows\SysNative\drivers\stexstor.sys (Promise Technology)

DRV:64bit: - (StillCam) -- C:\Windows\SysNative\drivers\serscan.sys (Microsoft Corporation)

DRV:64bit: - (PxHlpa64) -- C:\Windows\SysNative\drivers\PxHlpa64.sys (Sonic Solutions)

DRV:64bit: - (LMouFilt) -- C:\Windows\SysNative\drivers\LMouFilt.Sys (Logitech, Inc.)

DRV:64bit: - (LHidFilt) -- C:\Windows\SysNative\drivers\LHidFilt.Sys (Logitech, Inc.)

DRV:64bit: - (ebdrv) -- C:\Windows\SysNative\drivers\evbda.sys (Broadcom Corporation)

DRV:64bit: - (b06bdrv) -- C:\Windows\SysNative\drivers\bxvbda.sys (Broadcom Corporation)

DRV:64bit: - (b57nd60a) -- C:\Windows\SysNative\drivers\b57nd60a.sys (Broadcom Corporation)

DRV:64bit: - (hcw85cir) -- C:\Windows\SysNative\drivers\hcw85cir.sys (Hauppauge Computer Works, Inc.)

DRV:64bit: - (btusbflt) -- C:\Windows\SysNative\drivers\btusbflt.sys (Broadcom Corporation.)

DRV:64bit: - (DFUBTUSB) -- C:\Windows\SysNative\drivers\frmupgr.sys (Broadcom Corporation.)

DRV:64bit: - (WimFltr) -- C:\Windows\SysNative\drivers\WimFltr.sys (Microsoft Corporation)

DRV - (MREMP50) -- C:\Program Files (x86)\Common Files\Motive\MREMP50.sys (Printing Communications Assoc., Inc. (PCAUSA))

DRV - (MRESP50) -- C:\Program Files (x86)\Common Files\Motive\MRESP50.sys (Printing Communications Assoc., Inc. (PCAUSA))

DRV - (WIMMount) -- C:\Windows\SysWOW64\drivers\wimmount.sys (Microsoft Corporation)

DRV - (RxFilter) -- C:\Windows\SysWOW64\drivers\RxFilter.sys (Sonic Solutions)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {801EF755-DF73-4405-8B4D-CAB1BE8264A3}

IE:64bit: - HKLM\..\SearchScopes\{801EF755-DF73-4405-8B4D-CAB1BE8264A3}: "URL" = http://www.bing.com/search?q={searchTerms}&form=DLCDF8&pc=MDDC&src=IE-SearchBox

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = Reg Error: Value error.

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Secondary Start Pages = Reg Error: Value error.

IE - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}

IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC

IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-21-1423398396-2273370968-1139331453-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = Preserve

IE - HKU\S-1-5-21-1423398396-2273370968-1139331453-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.charter.net/google/index.php?q=

IE - HKU\S-1-5-21-1423398396-2273370968-1139331453-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/?ocid=iehp

IE - HKU\S-1-5-21-1423398396-2273370968-1139331453-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-US

IE - HKU\S-1-5-21-1423398396-2273370968-1139331453-1001\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}

IE - HKU\S-1-5-21-1423398396-2273370968-1139331453-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-21-1423398396-2273370968-1139331453-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = 192.168.*.*

========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF32.dll ()

FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found

FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()

FF - HKLM\Software\MozillaPlugins\@Google.com/GoogleEarthPlugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)

FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.5.1: C:\Windows\SysWOW64\npDeployJava1.dll (Oracle Corporation)

FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.5.1: C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\plugin2\npjp2.dll (Oracle Corporation)

FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found

FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll ( Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~2\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~2\Office14\NPSPWRAP.DLL (Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@Motive.com/NpMotive,version=1.0: C:\Program Files (x86)\Common Files\Motive\npMotive.dll (Motive, Inc.)

FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)

FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)

FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\Rob's Desktop\AppData\Local\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)

FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=8: File not found

FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\Rob's Desktop\AppData\Local\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2011/12/03 18:49:25 | 000,000,000 | ---D | M]

FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2011/12/03 18:49:25 | 000,000,000 | ---D | M]

[2011/03/18 14:14:11 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Rob's Desktop\AppData\Roaming\Mozilla\Extensions

[2011/03/18 14:14:11 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Rob's Desktop\AppData\Roaming\Mozilla\Extensions\home2@tomtom.com

========== Chrome ==========

CHR - homepage: http://www.yahoo.com/

CHR - default_search_provider: Google (Enabled)

CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}sourceid=chrome&ie={inputEncoding}

CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&hl={language}&q={searchTerms}&sugkey={google:suggestAPIKeyParameter}

CHR - homepage: http://www.yahoo.com/

CHR - plugin: Remoting Viewer (Enabled) = internal-remoting-viewer

CHR - plugin: Native Client (Enabled) = C:\Users\Rob's Desktop\AppData\Local\Google\Chrome\Application\23.0.1271.64\ppGoogleNaClPluginChrome.dll

CHR - plugin: Chrome PDF Viewer (Disabled) = C:\Users\Rob's Desktop\AppData\Local\Google\Chrome\Application\23.0.1271.64\pdf.dll

CHR - plugin: Shockwave Flash (Enabled) = C:\Users\Rob's Desktop\AppData\Local\Google\Chrome\Application\23.0.1271.64\gcswf32.dll

CHR - plugin: Shockwave Flash (Disabled) = C:\Users\Rob's Desktop\AppData\Local\Google\Chrome\User Data\PepperFlash\11.2.31.144\pepflashplayer.dll

CHR - plugin: Shockwave Flash (Enabled) = C:\Windows\system32\Macromed\Flash\NPSWF32.dll

CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll

CHR - plugin: Java Deployment Toolkit 6.0.290.11 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll

CHR - plugin: Java Platform SE 6 U29 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll

CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll

CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll

CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll

CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll

CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll

CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin6.dll

CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin7.dll

CHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~2\MICROS~2\Office14\NPAUTHZ.DLL

CHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~2\MICROS~2\Office14\NPSPWRAP.DLL

CHR - plugin: Motive Plugin (Enabled) = C:\Program Files (x86)\Common Files\Motive\npMotive.dll

CHR - plugin: Bing Bar (Enabled) = C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1449.0\npwinext.dll

CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll

CHR - plugin: Google Update (Enabled) = C:\Users\Rob's Desktop\AppData\Local\Google\Update\1.3.21.111\npGoogleUpdate3.dll

CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\4.1.10111.0\npctrl.dll

CHR - Extension: Best Buy - Computers, Video Games, TVs, Cameras, Appliances, Phones = C:\Users\Rob's Desktop\AppData\Local\Google\Chrome\User Data\Default\Extensions\ampgpinkadfbciaenemlgipcofdjlnll\2012.5.29.59948_0\

CHR - Extension: YouTube = C:\Users\Rob's Desktop\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_1\

CHR - Extension: Google Search = C:\Users\Rob's Desktop\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.19_1\

CHR - Extension: Metallica 86 = C:\Users\Rob's Desktop\AppData\Local\Google\Chrome\User Data\Default\Extensions\mhblnpecdeoibmlklmnbjaaaikghbehi\1.3_0\

CHR - Extension: Gmail = C:\Users\Rob's Desktop\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_1\

O1 HOSTS File: ([2009/06/10 16:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts

O2:64bit: - BHO: (Java Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll File not found

O2 - BHO: (&Yahoo! Toolbar Helper) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)

O2 - BHO: (Java Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll (Oracle Corporation)

O2 - BHO: (Skype add-on for Internet Explorer) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)

O2 - BHO: (Java Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll (Oracle Corporation)

O2 - BHO: (SingleInstance Class) - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll (Yahoo! Inc)

O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.

O3 - HKLM\..\Toolbar: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)

O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.

O3 - HKU\S-1-5-21-1423398396-2273370968-1139331453-1001\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.

O4 - HKLM..\Run: [] File not found

O4 - HKLM..\Run: [sNM] C:\Program Files (x86)\SpyNoMore\SNM.exe /startup File not found

O4 - HKU\S-1-5-19..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun File not found

O4 - HKU\S-1-5-20..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun File not found

O4 - HKU\S-1-5-19..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found

O4 - HKU\S-1-5-20..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found

O4 - HKLM..\RunOnceEx: [ContentMerger] c:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCom\ContentMerger10.exe (Sonic Solutions)

O4 - Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk = File not found

O4 - Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk = File not found

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 0

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: EnableLUA = 0

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: PromptOnSecureDesktop = 0

O7 - HKU\S-1-5-21-1423398396-2273370968-1139331453-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145

O7 - HKU\S-1-5-21-1423398396-2273370968-1139331453-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HideSCAHealth = 1

O9 - Extra Button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)

O9 - Extra 'Tools' menuitem : Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)

O1364bit: - gopher Prefix: missing

O13 - gopher Prefix: missing

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab (Java Plug-in 10.5.1)

O16 - DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab (Java Plug-in 1.6.0_29)

O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab (Java Plug-in 10.5.1)

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab (Shockwave Flash Object)

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 68.94.156.1 68.94.157.1 192.168.1.1

O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{0A514970-F127-4A06-84AA-535092D52153}: DhcpNameServer = 68.94.156.1 68.94.157.1 192.168.1.1

O18:64bit: - Protocol\Handler\ms-help - No CLSID value found

O18:64bit: - Protocol\Handler\skype4com - No CLSID value found

O18:64bit: - Protocol\Handler\skype-ie-addon-data - No CLSID value found

O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)

O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)

O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)

O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)

O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)

O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)

O20:64bit: - Winlogon\Notify\GoToAssist: DllName - (C:\Program Files (x86)\Citrix\GoToAssist\615\G2AWinLogon_x64.dll) - C:\Program Files (x86)\Citrix\GoToAssist\615\g2awinlogon_x64.dll (Citrix Online, a division of Citrix Systems, Inc.)

O20:64bit: - Winlogon\Notify\LBTWlgn: DllName - (c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll) - c:\Program Files\Common Files\Logishrd\Bluetooth\LBTWLgn.dll (Logitech, Inc.)

O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.

O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.

O32 - HKLM CDRom: AutoRun - 1

O32 - AutoRun File - [2012/11/05 18:13:36 | 000,000,000 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]

O33 - MountPoints2\{f474b9c4-529d-11e0-969b-b8ac6f9d6d8a}\Shell - "" = AutoRun

O33 - MountPoints2\{f474b9c4-529d-11e0-969b-b8ac6f9d6d8a}\Shell\AutoRun\command - "" = E:\setup.exe -a

O34 - HKLM BootExecute: (autocheck autochk *)

O35:64bit: - HKLM\..comfile [open] -- "%1" %*

O35:64bit: - HKLM\..exefile [open] -- "%1" %*

O35 - HKLM\..comfile [open] -- "%1" %*

O35 - HKLM\..exefile [open] -- "%1" %*

O36 - AppCertDlls: dpaptall - (C:\Windows\system32\ciphated.dll) - C:\Windows\SysWOW64\ciphated.dll (ESET, LLC)

O36 - AppCertDlls: MigAwdev - (C:\Windows\system32\ciphated64.dll) - File not found

O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*

O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*

O37 - HKLM\...com [@ = comfile] -- "%1" %*

O37 - HKLM\...exe [@ = exefile] -- "%1" %*

O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)

O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2012/11/14 15:20:34 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\Rob's Desktop\Desktop\OTL.exe

[2012/11/11 17:06:11 | 000,688,901 | R--- | C] (Swearware) -- C:\Users\Rob's Desktop\Desktop\dds.com

[2012/11/11 16:54:45 | 000,000,000 | ---D | C] -- C:\Users\Rob's Desktop\Documents\Outlook Files

[2012/11/08 09:01:43 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RogueRemover FREE

[2012/11/08 09:01:43 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\RogueRemover FREE

[2012/11/08 08:46:14 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SpyNoMore

[2012/11/05 18:13:19 | 000,000,000 | ---D | C] -- C:\Program Files\Enigma Software Group

[2012/11/01 17:22:37 | 000,000,000 | ---D | C] -- C:\ProgramData\E4C68626E25F79B10000E4C5A16B83F4

[2012/11/01 17:21:48 | 000,059,392 | -H-- | C] (ESET, LLC) -- C:\Windows\SysNative\ciphated64.dll

[2012/11/01 17:21:48 | 000,054,272 | -H-- | C] (ESET, LLC) -- C:\Windows\SysWow64\ciphated.dll

[3 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2012/11/14 15:20:36 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Rob's Desktop\Desktop\OTL.exe

[2012/11/14 15:06:01 | 000,000,912 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job

[2012/11/14 15:03:00 | 000,000,940 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-1423398396-2273370968-1139331453-1001UA.job

[2012/11/14 14:28:01 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job

[2012/11/14 12:52:38 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0

[2012/11/14 12:52:38 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0

[2012/11/14 12:50:15 | 000,730,146 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI

[2012/11/14 12:50:15 | 000,626,976 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat

[2012/11/14 12:50:15 | 000,107,292 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat

[2012/11/14 12:45:40 | 000,000,908 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job

[2012/11/14 12:45:30 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat

[2012/11/14 12:45:23 | 2115,301,375 | -HS- | M] () -- C:\hiberfil.sys

[2012/11/14 12:19:53 | 000,000,000 | ---- | M] () -- C:\Users\Rob's Desktop\defogger_reenable

[2012/11/14 12:18:45 | 000,881,833 | ---- | M] () -- C:\Users\Rob's Desktop\Desktop\SecurityCheck.exe

[2012/11/14 12:18:15 | 000,050,477 | ---- | M] () -- C:\Users\Rob's Desktop\Desktop\Defogger.exe

[2012/11/13 21:03:03 | 000,000,888 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-1423398396-2273370968-1139331453-1001Core.job

[2012/11/11 17:06:13 | 000,688,901 | R--- | M] (Swearware) -- C:\Users\Rob's Desktop\Desktop\dds.com

[2012/11/08 09:01:43 | 000,001,014 | ---- | M] () -- C:\Users\Public\Desktop\RogueRemover FREE.lnk

[2012/11/08 08:46:19 | 000,001,152 | ---- | M] () -- C:\Windows\SysWow64\windrv.sys

[2012/11/08 04:03:55 | 000,002,414 | ---- | M] () -- C:\Users\Rob's Desktop\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk

[2012/11/05 18:13:36 | 000,000,000 | ---- | M] () -- C:\autoexec.bat

[2012/11/01 17:21:48 | 000,059,392 | -H-- | M] (ESET, LLC) -- C:\Windows\SysNative\ciphated64.dll

[2012/11/01 17:21:48 | 000,054,272 | -H-- | M] (ESET, LLC) -- C:\Windows\SysWow64\ciphated.dll

[2012/10/20 21:18:28 | 000,001,115 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk

[2012/10/19 15:20:38 | 000,000,023 | ---- | M] () -- C:\Windows\BlendSettings.ini

[3 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2012/11/14 12:19:53 | 000,000,000 | ---- | C] () -- C:\Users\Rob's Desktop\defogger_reenable

[2012/11/14 12:18:42 | 000,881,833 | ---- | C] () -- C:\Users\Rob's Desktop\Desktop\SecurityCheck.exe

[2012/11/14 12:18:14 | 000,050,477 | ---- | C] () -- C:\Users\Rob's Desktop\Desktop\Defogger.exe

[2012/11/08 09:01:43 | 000,001,014 | ---- | C] () -- C:\Users\Public\Desktop\RogueRemover FREE.lnk

[2012/11/08 08:46:19 | 000,001,152 | ---- | C] () -- C:\Windows\SysWow64\windrv.sys

[2012/11/05 18:13:36 | 000,000,000 | ---- | C] () -- C:\autoexec.bat

[2012/10/24 20:02:47 | 005,426,286 | ---- | C] () -- C:\Users\Rob's Desktop\Desktop\Aunt Mary's Gift.JPG

[2012/10/14 20:26:51 | 000,000,023 | ---- | C] () -- C:\Windows\BlendSettings.ini

[2012/09/15 12:21:01 | 000,006,527 | ---- | C] () -- C:\Users\Rob's Desktop\AppData\Local\chromeupdate.crx

[2011/12/09 22:55:45 | 000,004,608 | ---- | C] () -- C:\Users\Rob's Desktop\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini

[2011/12/03 19:02:16 | 000,229,011 | ---- | C] () -- C:\Windows\hpwins23.dat.temp

[2011/12/03 19:00:07 | 000,081,767 | ---- | C] () -- C:\Windows\hpqins13.dat

[2011/12/03 18:47:12 | 000,228,356 | ---- | C] () -- C:\Windows\hpwins23.dat

[2011/12/03 18:47:12 | 000,002,075 | ---- | C] () -- C:\Windows\hpwmdl23.dat

[2011/03/19 21:38:39 | 000,002,075 | ---- | C] () -- C:\Windows\hpwmdl23.dat.temp

[2011/03/17 16:51:46 | 000,003,929 | ---- | C] () -- C:\Windows\SysWow64\atipblag.dat

[2010/11/30 18:53:51 | 000,103,784 | ---- | C] () -- C:\Users\Rob's Desktop\GoToAssistDownloadHelper.exe

[2010/08/17 21:23:10 | 000,000,040 | ---- | C] () -- C:\ProgramData\ra3.ini

[2010/07/31 16:31:27 | 000,000,469 | ---- | C] () -- C:\Program Files (x86)\0731201017312763.bat

========== ZeroAccess Check ==========

[2012/10/24 17:48:07 | 000,002,048 | -HS- | M] () -- C:\$Recycle.Bin\S-1-5-18\$2246ce59737400dab31e940f0dd16c75\@

[2012/09/15 12:58:52 | 000,000,000 | -HSD | M] -- C:\$Recycle.Bin\S-1-5-18\$2246ce59737400dab31e940f0dd16c75\L

[2012/10/27 22:21:09 | 000,000,000 | -HSD | M] -- C:\$Recycle.Bin\S-1-5-18\$2246ce59737400dab31e940f0dd16c75\U

[2012/10/26 20:40:17 | 000,000,804 | ---- | M] () -- C:\$Recycle.Bin\S-1-5-18\$2246ce59737400dab31e940f0dd16c75\L\00000004.@

[2009/07/13 23:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[2012/10/26 20:40:16 | 000,005,120 | -HS- | M] () -- C:\Windows\assembly\GAC_32\Desktop.ini

[2012/10/26 20:40:16 | 000,006,144 | -HS- | M] () -- C:\Windows\assembly\GAC_64\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

"ThreadingModel" = Both

"" = C:\$Recycle.Bin\S-1-5-21-1423398396-2273370968-1139331453-1001\$2246ce59737400dab31e940f0dd16c75\n.

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

"" = C:\Windows\SysNative\shell32.dll -- [2012/06/09 00:43:10 | 014,172,672 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

"" = %SystemRoot%\system32\shell32.dll -- [2012/06/08 23:41:00 | 012,873,728 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64

"" = C:\$Recycle.Bin\S-1-5-18\$2246ce59737400dab31e940f0dd16c75\n.

"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]

"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 07:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64

"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 20:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== Alternate Data Streams ==========

@Alternate Data Stream - 130 bytes -> C:\ProgramData\TEMP:B623B5B8

< End of report >

Link to post
Share on other sites

  • Staff

Hello

These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-AdwCleaner-

  • Please download
AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+

Gringo

Link to post
Share on other sites

Gringo,

Only one of the programs would run. ADwCleaner ran fine, here is a copy of its log file:

# AdwCleaner v2.007 - Logfile created 11/14/2012 at 23:04:20

# Updated 06/11/2012 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : Rob's Desktop - ROBSDESKTOP-PC

# Boot Mode : Normal

# Running from : C:\Users\Rob's Desktop\Desktop\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

***** [Registry] *****

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16421

[OK] Registry is clean.

-\\ Google Chrome v23.0.1271.64

File : C:\Users\Rob's Desktop\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[s1].txt - [686 octets] - [14/11/2012 23:04:20]

########## EOF - C:\AdwCleaner[s1].txt - [745 octets] ##########

However, RogueKiller would not run at all. The error message I received when I try to run it (it doesn't matter which link I download from, both error out):

Problem signature:

Problem Event Name: APPCRASH

Application Name: RogueKiller.exe

Application Version: 8.2.3.0

Application Timestamp: 50a0036a

Fault Module Name: ciphated.dll

Fault Module Version: 5.0.2.0

Fault Module Timestamp: 50927b19

Exception Code: c0000005

Exception Offset: 00007865

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

Additional Information 1: 9ee4

Additional Information 2: 9ee486c6a9c5ce38c27d99c3ed3335ea

Additional Information 3: aa0d

Additional Information 4: aa0dd079237178ba9269af735fa51e3d

Read our privacy statement online:

http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

C:\Windows\system32\en-US\erofflps.txt

Link to post
Share on other sites

  • Staff

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

Link to post
Share on other sites

Gringo,

That seemed to do the trick. I got a brief error message when I first ran Combofix (PEV3.exe failed, or something to that extent), but it continued to run and rebooted the machine. My Google searches in both browsers now take me to the correct site. However, IE9 is warned me a few times when I first ran it that it was about to leave a secure connection. I don't recall having clicked anything to cause it, but it doesn't seem to be doing it anymore now. Thanks so much for your help!

Here is the log file you had requested as well:

ComboFix 12-11-15.01 - Rob's Desktop 11/15/2012 12:15:06.1.8 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8151.6782 [GMT -5:00]

Running from: c:\users\Rob's Desktop\Desktop\ComboFix.exe

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

* Created a new restore point

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

C:\Install.exe

c:\users\Rob's Desktop\AppData\Local\chromeupdate.crx

c:\users\Rob's Desktop\GoToAssistDownloadHelper.exe

c:\windows\assembly\GAC_32\Desktop.ini

c:\windows\assembly\GAC_64\Desktop.ini

c:\windows\Downloaded Program Files\popcaploader.inf

c:\windows\SysWow64\windrv.sys

.

.

((((((((((((((((((((((((( Files Created from 2012-10-15 to 2012-11-15 )))))))))))))))))))))))))))))))

.

.

2012-11-15 17:19 . 2012-11-15 17:19 -------- d-----w- c:\users\Default\AppData\Local\temp

2012-11-15 17:19 . 2012-11-15 17:19 -------- d-----w- c:\users\Test\AppData\Local\temp

2012-11-08 14:01 . 2012-11-08 14:01 -------- d-----w- c:\program files (x86)\RogueRemover FREE

2012-11-05 23:13 . 2012-11-05 23:13 -------- d-----w- c:\program files\Enigma Software Group

2012-11-05 23:12 . 2012-11-08 13:47 -------- d-----w- c:\windows\83B952C7F8F34CA3B4C533C85B24E478.TMP

2012-11-01 22:22 . 2012-11-01 22:24 -------- d-----w- c:\programdata\E4C68626E25F79B10000E4C5A16B83F4

2012-11-01 22:21 . 2012-11-01 22:21 59392 ---ha-w- c:\windows\system32\ciphated64.dll

2012-11-01 22:21 . 2012-11-01 22:21 54272 ---ha-w- c:\windows\SysWow64\ciphated.dll

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2012-09-29 23:54 . 2010-07-09 03:45 25928 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-08-21 17:59 . 2010-06-06 01:03 62134624 ----a-w- c:\windows\system32\MRT.exe

2012-08-21 17:01 . 2012-09-20 00:28 33240 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys

2012-08-21 17:01 . 2010-09-06 02:51 125872 ----a-w- c:\windows\system32\GEARAspi64.dll

2012-08-21 17:01 . 2010-09-06 02:51 106928 ----a-w- c:\windows\SysWow64\GEARAspi.dll

2010-07-31 21:31 . 2010-07-31 21:31 469 ----a-w- c:\program files (x86)\0731201017312763.bat

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [N/A]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 0 (0x0)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableLUA"= 0 (0x0)

"EnableUIADesktopToggle"= 0 (0x0)

"PromptOnSecureDesktop"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]

@=""

.

[HKEY_LOCAL_MACHINE\software\microsoft\security center]

"AntiVirusOverride"=dword:00000001

"FirewallOverride"=dword:00000001

.

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [x]

R2 SessionLauncher;SessionLauncher;c:\users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe [x]

R3 BTCFilterService;USB Networking Driver Filter Service;c:\windows\system32\DRIVERS\motfilt.sys [x]

R3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\DRIVERS\dc3d.sys [2010-07-07 51600]

R3 esgiguard;esgiguard;c:\program files\Enigma Software Group\SpyHunter\esgiguard.sys [x]

R3 motandroidusb;Mot ADB Interface Driver;c:\windows\system32\Drivers\motoandroid.sys [x]

R3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\DRIVERS\motccgp.sys [x]

R3 motccgpfl;MotCcgpFlService;c:\windows\system32\DRIVERS\motccgpfl.sys [x]

R3 MotDev;Motorola Inc. USB Device;c:\windows\system32\DRIVERS\motodrv.sys [x]

R3 Motousbnet;Motorola USB Networking Driver Service;c:\windows\system32\DRIVERS\Motousbnet.sys [x]

R3 motusbdevice;Motorola USB Dev Driver;c:\windows\system32\DRIVERS\motusbdevice.sys [x]

R3 Point64;Microsoft IntelliPoint Filter Driver;c:\windows\system32\DRIVERS\point64.sys [2010-07-21 45456]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2010-09-28 51712]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-06-06 1255736]

R4 AdobeActiveFileMonitor8.0;Adobe Active File Monitor V8;c:\program files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe [2009-09-06 169312]

R4 McciCMService64;McciCMService64;c:\program files\Common Files\Motive\McciCMService.exe [2009-08-14 517632]

R4 RoxMediaDB10;RoxMediaDB10;c:\program files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe [2009-06-26 1124848]

S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2009-07-09 55280]

S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2011-04-20 203776]

S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2009-10-02 13336]

S2 TomTomHOMEService;TomTomHOMEService;c:\program files (x86)\TomTom HOME 2\TomTomHOMEService.exe [2012-01-23 92592]

S3 btusbflt;Bluetooth USB Filter;c:\windows\system32\drivers\btusbflt.sys [2008-08-28 51240]

S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [2009-09-17 56344]

S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2009-09-26 233984]

S3 k57nd60a;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60a.sys [2009-10-16 321064]

.

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - WS2IFSL

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]

hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc

.

Contents of the 'Scheduled Tasks' folder

.

2012-11-15 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-02 21:46]

.

2012-11-15 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-09-30 00:56]

.

2012-11-15 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-09-30 00:56]

.

2012-11-15 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1423398396-2273370968-1139331453-1001Core.job

- c:\users\Rob's Desktop\AppData\Local\Google\Update\GoogleUpdate.exe [2010-06-08 10:57]

.

2012-11-15 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1423398396-2273370968-1139331453-1001UA.job

- c:\users\Rob's Desktop\AppData\Local\Google\Update\GoogleUpdate.exe [2010-06-08 10:57]

.

.

--------- X64 Entries -----------

.

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

mLocal Page = c:\windows\system32\blank.htm

uInternet Settings,ProxyOverride = 192.168.*.*

TCP: DhcpNameServer = 68.94.156.1 68.94.157.1 192.168.1.1

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-Locked - (no file)

Wow6432Node-HKLM-Run-<NO NAME> - (no file)

Wow6432Node-HKLM-Run-SNM - c:\program files (x86)\SpyNoMore\SNM.exe

Toolbar-Locked - (no file)

AddRemove-{C73A3942-84C8-4597-9F9B-EE227DCBA758} - c:\programdata\{D19C2D22-6043-47E7-B400-83A351841204}\delldock.exe

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_USERS\S-1-5-21-1423398396-2273370968-1139331453-1001\Software\SecuROM\License information*]

"datasecu"=hex:02,d3,55,c2,4d,68,ce,ab,a5,38,0e,e9,b0,10,85,1e,85,1e,e9,d3,df,

3b,f8,ec,72,1c,99,82,2a,fc,28,4a,e7,ba,e4,70,e7,7a,c0,f6,ec,e5,f5,f9,d9,97,\

"rkeysecu"=hex:b5,14,45,b5,89,0f,27,d2,27,9a,a1,59,f5,4b,7b,42

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_2_202_228_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_2_202_228_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_228.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_228.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_228.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_228.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]

@Denied: (A 2) (Everyone)

@="IFlashBroker4"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]

@Denied: (A) (Everyone)

"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]

@Denied: (A) (Everyone)

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]

"Key"="ActionsPane3"

"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

------------------------ Other Running Processes ------------------------

.

c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

.

**************************************************************************

.

Completion time: 2012-11-15 12:23:02 - machine was rebooted

ComboFix-quarantined-files.txt 2012-11-15 17:23

.

Pre-Run: 1,833,602,785,280 bytes free

Post-Run: 1,836,968,521,728 bytes free

.

- - End Of File - - FBA712693A58BA54A6035F7DCD0CD45D

Link to post
Share on other sites

  • Staff

Greetings

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

 ClearJavaCache::

File::
c:\windows\system32\ciphated64.dll
c:\windows\SysWow64\ciphated.dll

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  1. report from Combofix
  2. let me know of any problems you may have had
  3. How is the computer doing now after running the script?

Gringo

Link to post
Share on other sites

Gringo,

I've run the script with Combofix as you asked. It did not require me to reboot my PC this time. The PC seems to be running fine, as google searches are now working correctly. However, the only thing I can find that is somewhat incorrect is that IE9 informs me that I am about to leave a secure connection as soon as I load it. I don't really use IE9, but I just find this odd. At any rate, here is the log file you requested:

ComboFix 12-11-15.01 - Rob's Desktop 11/16/2012 17:10:18.2.8 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8151.6578 [GMT -5:00]

Running from: c:\users\Rob's Desktop\Desktop\ComboFix.exe

Command switches used :: c:\users\Rob's Desktop\Desktop\CFScript.txt

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

FILE ::

"c:\windows\system32\ciphated64.dll"

"c:\windows\SysWow64\ciphated.dll"

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\windows\system32\ciphated64.dll

c:\windows\SysWow64\ciphated.dll

.

.

((((((((((((((((((((((((( Files Created from 2012-10-16 to 2012-11-16 )))))))))))))))))))))))))))))))

.

.

2012-11-16 22:13 . 2012-11-16 22:13 -------- d-----w- c:\users\Test\AppData\Local\temp

2012-11-16 22:13 . 2012-11-16 22:13 -------- d-----w- c:\users\Default\AppData\Local\temp

2012-11-08 14:01 . 2012-11-08 14:01 -------- d-----w- c:\program files (x86)\RogueRemover FREE

2012-11-05 23:13 . 2012-11-05 23:13 -------- d-----w- c:\program files\Enigma Software Group

2012-11-05 23:12 . 2012-11-08 13:47 -------- d-----w- c:\windows\83B952C7F8F34CA3B4C533C85B24E478.TMP

2012-11-01 22:22 . 2012-11-01 22:24 -------- d-----w- c:\programdata\E4C68626E25F79B10000E4C5A16B83F4

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2012-09-29 23:54 . 2010-07-09 03:45 25928 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-08-21 17:59 . 2010-06-06 01:03 62134624 ----a-w- c:\windows\system32\MRT.exe

2012-08-21 17:01 . 2012-09-20 00:28 33240 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys

2012-08-21 17:01 . 2010-09-06 02:51 125872 ----a-w- c:\windows\system32\GEARAspi64.dll

2012-08-21 17:01 . 2010-09-06 02:51 106928 ----a-w- c:\windows\SysWow64\GEARAspi.dll

2010-07-31 21:31 . 2010-07-31 21:31 469 ----a-w- c:\program files (x86)\0731201017312763.bat

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [N/A]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 0 (0x0)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableLUA"= 0 (0x0)

"EnableUIADesktopToggle"= 0 (0x0)

"PromptOnSecureDesktop"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]

@=""

.

[HKEY_LOCAL_MACHINE\software\microsoft\security center]

"AntiVirusOverride"=dword:00000001

"FirewallOverride"=dword:00000001

.

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [x]

R2 SessionLauncher;SessionLauncher;c:\users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe [x]

R3 BTCFilterService;USB Networking Driver Filter Service;c:\windows\system32\DRIVERS\motfilt.sys [x]

R3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\DRIVERS\dc3d.sys [2010-07-07 51600]

R3 esgiguard;esgiguard;c:\program files\Enigma Software Group\SpyHunter\esgiguard.sys [x]

R3 motandroidusb;Mot ADB Interface Driver;c:\windows\system32\Drivers\motoandroid.sys [x]

R3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\DRIVERS\motccgp.sys [x]

R3 motccgpfl;MotCcgpFlService;c:\windows\system32\DRIVERS\motccgpfl.sys [x]

R3 MotDev;Motorola Inc. USB Device;c:\windows\system32\DRIVERS\motodrv.sys [x]

R3 Motousbnet;Motorola USB Networking Driver Service;c:\windows\system32\DRIVERS\Motousbnet.sys [x]

R3 motusbdevice;Motorola USB Dev Driver;c:\windows\system32\DRIVERS\motusbdevice.sys [x]

R3 Point64;Microsoft IntelliPoint Filter Driver;c:\windows\system32\DRIVERS\point64.sys [2010-07-21 45456]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2010-09-28 51712]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-06-06 1255736]

R4 AdobeActiveFileMonitor8.0;Adobe Active File Monitor V8;c:\program files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe [2009-09-06 169312]

R4 McciCMService64;McciCMService64;c:\program files\Common Files\Motive\McciCMService.exe [2009-08-14 517632]

R4 RoxMediaDB10;RoxMediaDB10;c:\program files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe [2009-06-26 1124848]

S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2009-07-09 55280]

S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2011-04-20 203776]

S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2009-10-02 13336]

S2 TomTomHOMEService;TomTomHOMEService;c:\program files (x86)\TomTom HOME 2\TomTomHOMEService.exe [2012-01-23 92592]

S3 btusbflt;Bluetooth USB Filter;c:\windows\system32\drivers\btusbflt.sys [2008-08-28 51240]

S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [2009-09-17 56344]

S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2009-09-26 233984]

S3 k57nd60a;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60a.sys [2009-10-16 321064]

.

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - WS2IFSL

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]

hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc

.

Contents of the 'Scheduled Tasks' folder

.

2012-11-16 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-02 21:46]

.

2012-11-16 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-09-30 00:56]

.

2012-11-16 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-09-30 00:56]

.

2012-11-16 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1423398396-2273370968-1139331453-1001Core.job

- c:\users\Rob's Desktop\AppData\Local\Google\Update\GoogleUpdate.exe [2010-06-08 10:57]

.

2012-11-16 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1423398396-2273370968-1139331453-1001UA.job

- c:\users\Rob's Desktop\AppData\Local\Google\Update\GoogleUpdate.exe [2010-06-08 10:57]

.

.

--------- X64 Entries -----------

.

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

mLocal Page = c:\windows\system32\blank.htm

uInternet Settings,ProxyOverride = 192.168.*.*

TCP: DhcpNameServer = 68.94.156.1 68.94.157.1 192.168.1.1

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-Locked - (no file)

Wow6432Node-HKLM-Run-<NO NAME> - (no file)

AddRemove-{C73A3942-84C8-4597-9F9B-EE227DCBA758} - c:\programdata\{D19C2D22-6043-47E7-B400-83A351841204}\delldock.exe

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_USERS\S-1-5-21-1423398396-2273370968-1139331453-1001\Software\SecuROM\License information*]

"datasecu"=hex:02,d3,55,c2,4d,68,ce,ab,a5,38,0e,e9,b0,10,85,1e,85,1e,e9,d3,df,

3b,f8,ec,72,1c,99,82,2a,fc,28,4a,e7,ba,e4,70,e7,7a,c0,f6,ec,e5,f5,f9,d9,97,\

"rkeysecu"=hex:b5,14,45,b5,89,0f,27,d2,27,9a,a1,59,f5,4b,7b,42

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_2_202_228_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_2_202_228_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_228.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_228.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_228.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_228.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]

@Denied: (A 2) (Everyone)

@="IFlashBroker4"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]

@Denied: (A) (Everyone)

"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]

@Denied: (A) (Everyone)

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]

"Key"="ActionsPane3"

"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2012-11-16 17:14:55

ComboFix-quarantined-files.txt 2012-11-16 22:14

ComboFix2.txt 2012-11-15 17:23

.

Pre-Run: 1,836,787,605,504 bytes free

Post-Run: 1,836,723,654,656 bytes free

.

- - End Of File - - E8038FA3AE5C9D675B7A23BBFB23122F

Link to post
Share on other sites

  • Staff

Hello

I would like to see a report that combofix makes.

extra combofix report

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box


C:\Qoobox\Add-Remove Programs.txt

  • click ok

copy and paste the report into this topic for me to review

Gringo

Link to post
Share on other sites

Gringo,

Here's the other report you requested:

6500_E709_eDocs

6500_E709_Help

6500_E709n

Adobe AIR

Adobe Flash Player 10 Plugin

Adobe Photoshop Elements 8.0

Adobe Photoshop.com Inspiration Browser

Adobe Premiere Elements 8.0

Adobe Premiere Elements 8.0 Templates

Adobe Reader X (10.1.3)

Apple Software Update

Banctec Service Agreement

bpd_scan

BPDSoftware

BPDSoftware_Ini

BufferChm

Catalyst Control Center - Branding

Catalyst Control Center Core Implementation

Catalyst Control Center Graphics Full Existing

Catalyst Control Center Graphics Full New

Catalyst Control Center Graphics Light

Catalyst Control Center Graphics Previews Common

Catalyst Control Center Graphics Previews Vista

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All

ccc-core-static

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Czech

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Greek

CCC Help Hungarian

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Polish

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

CCC Help Thai

CCC Help Turkish

Command & Conquer™ 4 Tiberian Twilight

Command & Conquer™ Red Alert™ 3

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

Destinations

DeviceDiscovery

DirectXInstallService

DocMgr

DocProc

EA Installer

EA Shared Game Component: Activation

EMC 10 Content

Epson Event Manager

Epson FAX Utility

Epson PC-FAX Driver

Epson Print CD

EPSON Scan

EpsonNet Print

EpsonNet Setup

erLT

Fax

Forsaken World

Google Chrome

Google Earth

Google Update Helper

GoToAssist Corporate

GPBaseService2

HP Update

HPPhotoSmartDiscLabelContent1

HPPhotosmartEssential

HPProductAssistant

Intel® Control Center

Intel® Rapid Storage Technology

iTunes Agent 1.3.4

Java Auto Updater

Java 6 Update 29

Java 7 Update 5

JavaFX 2.1.1

Logitech Harmony Remote Software 7

Logitech SetPoint

Malwarebytes' RogueRemover

Malwarebytes Anti-Malware version 1.65.1.1000

MarketResearch

Mass Effect 2

Master Of Magic

Microsoft Choice Guard

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Professional 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Single Image 2010

Microsoft Office Word MUI (English) 2010

Microsoft Silverlight

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

MotoHelper MergeModules

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Multimedia Card Reader

Neverwinter Nights 2

NVIDIA PhysX

Oblivion GotY Deluxe

PowerDVD DX

ProductContext

QuickTime

Realtek High Definition Audio Driver

Remote Control USB Driver

RIFT

Roxio Activation Module

Roxio BackOnTrack

Roxio Central Audio

Roxio Central Copy

Roxio Central Core

Roxio Central Data

Roxio Central Tools

Roxio Easy CD and DVD Burning

Roxio Express Labeler 3

Roxio Update Manager

Scan

Security Update for CAPICOM (KB931906)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft Excel 2010 (KB2597166) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2553322) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553260) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589322) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition

Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition

Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)

Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition

Sid Meier's Civilization V

Skins

Skype Toolbars

Skype™ 4.1

SmartSound Quicktracks for Premiere Elements 8.0

SmartWebPrinting

SolutionCenter

Sonic CinePlayer Decoder Pack

Status

Steam

THX TruStudio PC

TomTom HOME 2.8.3.2499

TomTom HOME Visual Studio Merge Modules

Toolbox

TrayApp

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2010 (KB2494150)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553272) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office 2010 (KB2598289) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition

WebReg

Windows Media Player Firefox Plugin

Yahoo! Toolbar

Link to post
Share on other sites

  • Staff

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

  • Programs to remove
    • Java™ 6 Update 29
      Java™ 7 Update 5
      JavaFX 2.1.1

  • Please download and install
Revo Uninstaller FreeDouble click Revo Uninstaller to run it.
From the list of programs double click on The Program to remove
When prompted if you want to uninstall click Yes.
Be sure the Moderate option is selected then click Next.
The program will run, If prompted again click Yes
when the built-in uninstaller is finished click on Next.
Once the program has searched for leftovers click Next.
Check/tick the bolded items only on the list then click Delete
when prompted click on Yes and then on next.
put a check on any folders that are found and select delete
when prompted select yes then on next
Once done click Finish.

.

Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.
    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a log file button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the Analyze This button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**

sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe

(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit

(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit

and select to run as administrator

"information and logs"

  • In your next post I need the following
  1. Log From MBAM
  2. report from Hijackthis
  3. let me know of any problems you may have had
  4. How is the computer doing now?

Gringo

Link to post
Share on other sites

Gringo,

I didn't run into any problems. The PC is running well now, save for the message that opens in IE9 that says I'm about to leave a secure connection. Here are the log files you requested:

Malwarebytes Anti-Malware 1.65.1.1000

www.malwarebytes.org

Database version: v2012.11.19.06

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

Rob's Desktop :: ROBSDESKTOP-PC [administrator]

11/19/2012 11:09:13 AM

mbam-log-2012-11-19 (11-09-13).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P

Scan options disabled:

Objects scanned: 225831

Time elapsed: 24 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 11:11:56 AM, on 11/19/2012

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v9.00 (9.00.8112.16448)

Boot mode: Normal

Running processes:

C:\Users\Rob's Desktop\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Rob's Desktop\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Rob's Desktop\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Rob's Desktop\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Rob's Desktop\Downloads\HijackThis (1).exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 192.168.*.*

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~2\Office14\URLREDIR.DLL

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll

O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)

O23 - Service: Dock Login Service (DockLoginService) - Unknown owner - C:\Program Files\Dell\DellDock\DockLogin.exe (file missing)

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: SessionLauncher - Unknown owner - c:\Users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe (file missing)

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe

O23 - Service: TomTomHOMEService - TomTom - C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 9328 bytes

Link to post
Share on other sites

  • Staff

Greetings rdrummond919

about to leave a secure connection. - there should be a checkmark that says "don't show me this again" -- this was reset by one of my tools

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • xxxx

    [*] Close all open windows and browsers/email, etc...

    [*] Click on the "Fix Checked" button

    [*] When completed, close the application.

    • NOTE**You can research each of those lines
    >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]

NOTE**

sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe

(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit

(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit

and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start

    [*]When asked, allow the add/on to be installed

    • Click Start

    [*]Make sure that the option Remove found threats is unticked

    [*]Click on Advanced Settings, ensure the options

    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

    [*]Click Scan

    [*]wait for the virus definitions to be downloaded

    [*]Wait for the scan to finish

When the scan is complete

  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found

  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here

Gringo

Link to post
Share on other sites

<p>Gringo,</p>

<p> </p>

<p>It did detect threats.  Here is the log file:</p>

<p> </p>

<p> </p>

<div>C:\Qoobox\Quarantine\C\Windows\SysWOW64\ciphated.dll.vir<span class="Apple-tab-span" style="white-space:pre"> </span>Win32/PSW.Papras.CE trojan</div>

<div>C:\Users\Rob's Desktop\Downloads\iLividSetupV1 (1).exe<span class="Apple-tab-span" style="white-space:pre"> </span>Win32/Toolbar.SearchSuite application</div>

<div>C:\Users\Rob's Desktop\Downloads\iLividSetupV1.exe<span class="Apple-tab-span" style="white-space:pre"> </span>Win32/Toolbar.SearchSuite application</div>

<div>C:\Users\Rob's Desktop\Downloads\setup_7zip.exe<span class="Apple-tab-span" style="white-space:pre"> </span>a variant of Win32/InstallCore.AG application</div>

<div>C:\Users\Rob's Desktop\Downloads\spynomore.exe<span class="Apple-tab-span" style="white-space:pre"> </span>Win32/Adware.SpyNoMore application</div>

<div>C:\Users\Rob's Desktop\Downloads\WinZip165Multi-language.exe<span class="Apple-tab-span" style="white-space:pre"> </span>a variant of Win32/OpenInstall application</div>

<div>C:\Users\Rob's Desktop\Downloads\xfire_installer_43094.exe<span class="Apple-tab-span" style="white-space:pre"> </span>Win32/OpenCandy application</div>

<div>C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\5XA0SH2U\kittyflix_com[1].htm<span class="Apple-tab-span" style="white-space:pre"> </span>HTML/ScrInject.B.Gen virus</div>

<div>C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\Q2MBB7MJ\fpi[5].htm<span class="Apple-tab-span" style="white-space:pre"> </span>HTML/ScrInject.B.Gen virus</div>

<div>C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\5XA0SH2U\kittyflix_com[1].htm<span class="Apple-tab-span" style="white-space:pre"> </span>HTML/ScrInject.B.Gen virus</div>

<div>C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\Q2MBB7MJ\fpi[5].htm<span class="Apple-tab-span" style="white-space:pre"> </span>HTML/ScrInject.B.Gen virus</div>

<div> </div>

Link to post
Share on other sites

C:\Qoobox\Quarantine\C\Windows\SysWOW64\ciphated.dll.vir Win32/PSW.Papras.CE trojan

C:\Users\Rob's Desktop\Downloads\iLividSetupV1 (1).exe Win32/Toolbar.SearchSuite application

C:\Users\Rob's Desktop\Downloads\iLividSetupV1.exe Win32/Toolbar.SearchSuite application

C:\Users\Rob's Desktop\Downloads\setup_7zip.exe a variant of Win32/InstallCore.AG application

C:\Users\Rob's Desktop\Downloads\spynomore.exe Win32/Adware.SpyNoMore application

C:\Users\Rob's Desktop\Downloads\WinZip165Multi-language.exe a variant of Win32/OpenInstall application

C:\Users\Rob's Desktop\Downloads\xfire_installer_43094.exe Win32/OpenCandy application

C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\5XA0SH2U\kittyflix_com[1].htm HTML/ScrInject.B.Gen virus

C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\Q2MBB7MJ\fpi[5].htm HTML/ScrInject.B.Gen virus

C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\5XA0SH2U\kittyflix_com[1].htm HTML/ScrInject.B.Gen virus

C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\Q2MBB7MJ\fpi[5].htm HTML/ScrInject.B.Gen virus

Link to post
Share on other sites

  • Staff

Hello

There are some minor things in your online scan that should be removed.

delete files

  • Copy all text in the quote box (below)...to Notepad.
    @echo off
    del /f /s /q "C:\Users\Rob's Desktop\Downloads\iLividSetupV1 (1).exe"
    del /f /s /q "C:\Users\Rob's Desktop\Downloads\iLividSetupV1.exe"
    del /f /s /q "C:\Users\Rob's Desktop\Downloads\setup_7zip.exe"
    del /f /s /q "C:\Users\Rob's Desktop\Downloads\spynomore.exe"
    del /f /s /q "C:\Users\Rob's Desktop\Downloads\WinZip165Multi-language.exe"
    del /f /s /q "C:\Users\Rob's Desktop\Downloads\xfire_installer_43094.exe"
    rd /s /q "C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\5XA0SH2U\"
    rd /s /q "C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\Q2MBB7MJ\"
    rd /s /q "C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\5XA0SH2U\"
    rd /s /q "C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\Q2MBB7MJ\"
    del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: batfileicon.gif<--XPvista_bat_icon.png<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.

The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.
    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls
CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner
Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)
    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety
Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo

Link to post
Share on other sites

Thank you very much for your help. I appreciate it. I do have one question for you if you don't mind. I had worked within a retailer outlet that did virus removals and I had done quite a few of them myself. I was always amazed at how successful MBAM was at rooting out everything that I had come across. Until this instance, I've never seen anything that MBAM would remove on it's own. What was different in the make-up of the particular malware that it is able to escape eradication by MBAM?

Again, thank you for your assistance!

Link to post
Share on other sites

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.