Cannot open malwarebytes

[wwm1129]

Hi,

I am trouble opening malwarebytes and other internet security programs. Every time I click on it, it opens the "open with" box, and then it wouldn't let me open the file. Attached are the two logs, any help would be greatly appreciated!

DDS log:

.

DDS (Ver_2011-08-26.01) - NTFSAMD64

Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_27

Run by Admin at 12:01:39 on 2011-12-20

Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3839.2387 [GMT -5:00]

.

AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}

SP: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

.

============== Running Processes ===============

.

C:\PROGRA~2\AVG\AVG10\avgchsva.exe

C:\PROGRA~2\AVG\AVG10\avgrsa.exe

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\system32\atiesrxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\atieclxx.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\Explorer.EXE

C:\Windows\system32\Dwm.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\taskeng.exe

C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe

C:\Windows\system32\taskeng.exe

C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe

c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Microsoft LifeCam\MSCamS64.exe

C:\Windows\System32\svchost.exe -k HPZ12

C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe

C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe

C:\Program Files (x86)\Common Files\PC Tools\sMonitor\StartManSvc.exe

C:\Program Files (x86)\PDF Complete\pdfsvc.exe

C:\Windows\System32\svchost.exe -k HPZ12

C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe

C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files (x86)\StartNow Toolbar\ToolbarUpdaterService.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe

C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe

C:\Program Files (x86)\AVG\AVG10\avgnsa.exe

C:\Program Files (x86)\AVG\AVG10\avgemca.exe

C:\Windows\system32\conhost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\WUDFHost.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\system32\taskeng.exe

C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe

C:\Windows\system32\svchost.exe -k HPService

C:\Windows\system32\sppsvc.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\taskhost.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Windows\system32\wuauclt.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\SysWOW64\cmd.exe

C:\Windows\system32\conhost.exe

C:\Windows\SysWOW64\cscript.exe

.

============== Pseudo HJT Report ===============

.

mWinlogon: Userinit=userinit.exe

BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll

BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll

BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll

BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\IPS\IPSBHO.DLL

BHO: StartNow Toolbar Helper: {6e13d095-45c3-4271-9475-f3b48227dd9f} - C:\Program Files (x86)\StartNow Toolbar\Toolbar32.dll

BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll

BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB: @C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll

TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll

TB: StartNow Toolbar: {5911488e-9d1e-40ec-8cbb-06b231cc153f} - C:\Program Files (x86)\StartNow Toolbar\Toolbar32.dll

uRun: [skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized

mRun: [startCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe

mRun: [<NO NAME>]

mRun: [PDF Complete] C:\Program Files (x86)\PDF Complete\pdfsty.exe

mRun: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe

mRun: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume

mRun: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe

mRun: [LifeCam] "C:\Program Files (x86)\Microsoft LifeCam\LifeExp.exe"

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [startNowToolbarHelper] "C:\Program Files (x86)\StartNow Toolbar\ToolbarHelper.exe"

mRun: [sSDMonitor] C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe

mRun: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SNAPFI~1.LNK - C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)

mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab

TCP: DhcpNameServer = 192.168.1.1

TCP: Interfaces\{6EE45582-0148-4844-9BBC-B450B0FAD9E8} : DhcpNameServer = 192.168.1.1

TCP: Interfaces\{94FADA94-7762-402D-9EA3-4B57523127AB} : DhcpNameServer = 192.168.1.1

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG10\avgpp.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

BHO-X64: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll

BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll

BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File

BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll

BHO-X64: Symantec NCO BHO - No File

BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\IPS\IPSBHO.DLL

BHO-X64: Symantec Intrusion Prevention - No File

BHO-X64: StartNow Toolbar Helper: {6E13D095-45C3-4271-9475-F3B48227DD9F} - C:\Program Files (x86)\StartNow Toolbar\Toolbar32.dll

BHO-X64: StartNow Toolbar Helper - No File

BHO-X64: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll

BHO-X64: Search Helper - No File

BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO-X64: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll

BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB-X64: @C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll

TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll

TB-X64: StartNow Toolbar: {5911488E-9D1E-40ec-8CBB-06B231CC153F} - C:\Program Files (x86)\StartNow Toolbar\Toolbar32.dll

mRun-x64: [startCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun-x64: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe

mRun-x64: [(Default)]

mRun-x64: [PDF Complete] C:\Program Files (x86)\PDF Complete\pdfsty.exe

mRun-x64: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe

mRun-x64: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume

mRun-x64: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe

mRun-x64: [LifeCam] "C:\Program Files (x86)\Microsoft LifeCam\LifeExp.exe"

mRun-x64: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun-x64: [startNowToolbarHelper] "C:\Program Files (x86)\StartNow Toolbar\ToolbarHelper.exe"

mRun-x64: [sSDMonitor] C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe

mRun-x64: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\i7hoe3ca.default\

FF - prefs.js: browser.startup.homepage - about:home

FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?pc=Z192&form=ZGAADF&install_date=20111013&q=

FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll

FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll

FF - plugin: C:\Users\Admin\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll

FF - plugin: C:\Users\Default\AppData\Local\HuluDesktop\instances\0.9.13.1\nphdplg.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll

.

============= SERVICES / DRIVERS ===============

.

R0 amd_sata;amd_sata;C:\Windows\system32\DRIVERS\amd_sata.sys --> C:\Windows\system32\DRIVERS\amd_sata.sys [?]

R0 amd_xata;amd_xata;C:\Windows\system32\DRIVERS\amd_xata.sys --> C:\Windows\system32\DRIVERS\amd_xata.sys [?]

R0 AVGIDSEH;AVGIDSEH;C:\Windows\system32\DRIVERS\AVGIDSEH.Sys --> C:\Windows\system32\DRIVERS\AVGIDSEH.Sys [?]

R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\system32\DRIVERS\avgrkx64.sys --> C:\Windows\system32\DRIVERS\avgrkx64.sys [?]

R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\NISx64\1206000.01D\SYMDS64.SYS --> C:\Windows\system32\drivers\NISx64\1206000.01D\SYMDS64.SYS [?]

R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\NISx64\1206000.01D\SYMEFA64.SYS --> C:\Windows\system32\drivers\NISx64\1206000.01D\SYMEFA64.SYS [?]

R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\system32\DRIVERS\avgldx64.sys --> C:\Windows\system32\DRIVERS\avgldx64.sys [?]

R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\system32\DRIVERS\avgmfx64.sys --> C:\Windows\system32\DRIVERS\avgmfx64.sys [?]

R1 Avgtdia;AVG TDI Driver;C:\Windows\system32\DRIVERS\avgtdia.sys --> C:\Windows\system32\DRIVERS\avgtdia.sys [?]

R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20110920.001\BHDrvx64.sys [2011-9-26 1152632]

R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20110930.030\IDSviA64.sys [2011-9-30 488568]

R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\NISx64\1206000.01D\Ironx64.SYS --> C:\Windows\system32\drivers\NISx64\1206000.01D\Ironx64.SYS [?]

R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\system32\Drivers\NISx64\1206000.01D\SYMNETS.SYS --> C:\Windows\system32\Drivers\NISx64\1206000.01D\SYMNETS.SYS [?]

R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]

R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]

R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe [2011-8-18 7390560]

R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe [2011-2-8 269520]

R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2010-10-20 821664]

R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-6-21 85560]

R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-8-5 291896]

R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-3-28 94264]

R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\ccsvchst.exe [2011-8-2 130008]

R2 NOBU;Norton Online Backup;C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2010-6-1 2804568]

R2 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service;C:\Program Files (x86)\Common Files\PC Tools\sMonitor\StartManSvc.exe [2011-11-20 632792]

R2 pdfcDispatcher;PDF Document Manager;C:\Program Files (x86)\PDF Complete\pdfsvc.exe [2010-11-24 1119768]

R2 RoxioNow Service;RoxioNow Service;C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-9-11 399344]

R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2010-9-14 508264]

R2 Updater Service for StartNow Toolbar;Updater Service for StartNow Toolbar;C:\Program Files (x86)\StartNow Toolbar\ToolbarUpdaterService.exe [2011-7-27 267488]

R3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atikmdag.sys --> C:\Windows\system32\DRIVERS\atikmdag.sys [?]

R3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]

R3 AVGIDSDriver;AVGIDSDriver;C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys --> C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys [?]

R3 AVGIDSFilter;AVGIDSFilter;C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys --> C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys [?]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-8-3 136824]

R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\system32\DRIVERS\netr28x.sys --> C:\Windows\system32\DRIVERS\netr28x.sys [?]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]

R3 Sftfs;Sftfs;C:\Windows\system32\DRIVERS\Sftfslh.sys --> C:\Windows\system32\DRIVERS\Sftfslh.sys [?]

R3 Sftplay;Sftplay;C:\Windows\system32\DRIVERS\Sftplaylh.sys --> C:\Windows\system32\DRIVERS\Sftplaylh.sys [?]

R3 Sftredir;Sftredir;C:\Windows\system32\DRIVERS\Sftredirlh.sys --> C:\Windows\system32\DRIVERS\Sftredirlh.sys [?]

R3 Sftvol;Sftvol;C:\Windows\system32\DRIVERS\Sftvollh.sys --> C:\Windows\system32\DRIVERS\Sftvollh.sys [?]

R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2010-9-14 219496]

R3 usbfilter;AMD USB Filter Driver;C:\Windows\system32\DRIVERS\usbfilter.sys --> C:\Windows\system32\DRIVERS\usbfilter.sys [?]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-8-7 136176]

S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-8-7 136176]

S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe [2010-1-15 227232]

S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]

.

=============== File Associations ===============

.

.exe=ah

.

=============== Created Last 30 ================

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2011-12-15 20:59:11 3141632 ----a-w- C:\Windows\System32\win32k.sys

2011-12-15 20:59:06 723456 ----a-w- C:\Windows\System32\EncDec.dll

2011-12-15 20:59:06 534528 ----a-w- C:\Windows\SysWow64\EncDec.dll

2011-12-15 20:59:01 2048 ----a-w- C:\Windows\SysWow64\tzres.dll

2011-12-15 20:59:01 2048 ----a-w- C:\Windows\System32\tzres.dll

2011-12-10 15:26:38 -------- d-----w- C:\Users\Admin\AppData\Local\Symantec

2011-12-10 15:13:14 -------- d--h--w- C:\$AVG

2011-12-10 15:12:39 330752 ----a-w- C:\Users\Admin\AppData\Local\adh.exe

2011-12-05 22:26:01 57344 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\0701\Intel32\ctor.dll

2011-12-05 22:26:01 5632 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\0701\Intel32\DotNetInstaller.exe

2011-12-05 22:26:01 237568 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\0701\Intel32\iscript.dll

2011-12-05 22:26:01 155648 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\0701\Intel32\iuser.dll

2011-12-05 22:26:00 696320 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\0701\Intel32\iKernel.dll

2011-12-05 22:25:55 163972 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\0701\Intel32\iGdi.dll

2011-12-05 22:25:54 282756 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\0701\Intel32\setup.dll

2011-12-04 21:02:09 -------- d-----w- C:\Program Files (x86)\LucasArts

2011-12-02 00:00:39 -------- d-----w- C:\Users\Admin\AppData\Roaming\Registry Mechanic

2011-12-01 02:02:11 -------- d-----w- C:\ProgramData\McAfee Security Scan

2011-12-01 02:01:56 -------- d-----w- C:\Program Files (x86)\McAfee Security Scan

2011-11-30 02:03:33 11776 ----a-w- C:\Program Files (x86)\Mozilla Firefox\Plugins\nprjplug.dll

2011-11-30 02:03:17 -------- d-----w- C:\Program Files (x86)\Common Files\xing shared

2011-11-30 02:03:09 150696 ----a-w- C:\Program Files (x86)\Mozilla Firefox\Plugins\nppl3260.dll

2011-11-30 02:03:02 108544 ----a-w- C:\Program Files (x86)\Mozilla Firefox\Plugins\nprpjplug.dll

2011-11-30 02:02:57 499712 ----a-w- C:\Windows\SysWow64\msvcp71.dll

2011-11-30 02:02:57 348160 ----a-w- C:\Windows\SysWow64\msvcr71.dll

2011-11-26 16:54:32 -------- d-----w- C:\ProgramData\Premium

2011-11-26 16:54:31 -------- d-----w- C:\ProgramData\InstallMate

2011-11-20 18:41:23 880640 ----a-w- C:\Windows\SysWow64\UniBox10.ocx

2011-11-20 18:41:23 506368 ----a-w- C:\Windows\SysWow64\msxml.dll

2011-11-20 18:41:23 40408 ----a-w- C:\Windows\System32\CleanMFT64.exe

2011-11-20 18:41:23 212992 ----a-w- C:\Windows\SysWow64\UniBoxVB12.ocx

2011-11-20 18:41:23 1101824 ----a-w- C:\Windows\SysWow64\UniBox210.ocx

2011-11-20 18:41:21 -------- d-----w- C:\Program Files (x86)\Common Files\PC Tools

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==================== Find3M ====================

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2011-11-05 05:26:29 1197568 ----a-w- C:\Windows\System32\wininet.dll

2011-11-05 05:23:10 57856 ----a-w- C:\Windows\System32\licmgr10.dll

2011-11-05 04:35:50 981504 ----a-w- C:\Windows\SysWow64\wininet.dll

2011-11-05 04:34:15 44544 ----a-w- C:\Windows\SysWow64\licmgr10.dll

2011-11-05 04:07:32 482816 ----a-w- C:\Windows\System32\html.iec

2011-11-05 03:28:41 386048 ----a-w- C:\Windows\SysWow64\html.iec

2011-11-05 03:25:44 1638912 ----a-w- C:\Windows\System32\mshtml.tlb

2011-11-05 02:55:38 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2011-10-26 05:19:07 43520 ----a-w- C:\Windows\System32\csrsrv.dll

2011-10-04 20:54:06 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll

2011-09-29 16:24:44 1897328 ----a-w- C:\Windows\System32\drivers\tcpip.sys

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============= FINISH: 12:02:29.04 ===============

Attach log

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UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

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DDS (Ver_2011-08-26.01)

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Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 7/31/2011 1:24:12 PM

System Uptime: 12/20/2011 11:57:23 AM (1 hours ago)

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Motherboard: FOXCONN | | 2AB1

Processor: AMD Athlon II X4 640 Processor | CPU 1 | 3000/200mhz

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==== Disk Partitions =========================

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C: is FIXED (NTFS) - 918 GiB total, 861.401 GiB free.

D: is FIXED (NTFS) - 13 GiB total, 1.629 GiB free.

E: is CDROM ()

G: is Removable

H: is Removable

I: is Removable

J: is Removable

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==== Disabled Device Manager Items =============

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Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}

Description: Photosmart D110 series

Device ID: ROOT\MULTIFUNCTION\0000

Manufacturer: HP

Name: Photosmart D110 series

PNP Device ID: ROOT\MULTIFUNCTION\0000

Service:

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==== System Restore Points ===================

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RP25: 11/9/2011 9:10:14 AM - Windows Update

RP26: 11/10/2011 3:57:30 PM - Windows Update

RP27: 11/22/2011 1:51:12 PM - Scheduled Checkpoint

RP28: 12/4/2011 4:01:55 PM - Installed Star Wars Republic Commando Demo

RP29: 12/4/2011 4:11:24 PM - Removed Star Wars Republic Commando Demo

RP30: 12/5/2011 5:24:40 PM - Removed Star Wars Republic Commando Demo

RP31: 12/5/2011 5:26:26 PM - Installed Star Wars Republic Commando Demo

RP32: 12/13/2011 1:27:38 PM - Scheduled Checkpoint

RP33: 12/15/2011 7:09:48 PM - Windows Update

.

==== Installed Programs ======================

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Adobe AIR

Adobe Flash Player 10 ActiveX

Adobe Flash Player 10 Plugin

Adobe Shockwave Player 11.6

Agatha Christie - Peril at End House

Bejeweled 2 Deluxe

Bing Bar

Bing Bar Platform

Bing Rewards Client Installer

Blackhawk Striker 2

Blasterball 3

Blio

Bounce Symphony

Build-a-lot 2

Cake Mania

Catalyst Control Center - Branding

Catalyst Control Center Core Implementation

Catalyst Control Center Graphics Full Existing

Catalyst Control Center Graphics Full New

Catalyst Control Center Graphics Light

Catalyst Control Center Graphics Previews Vista

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All

ccc-core-static

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Czech

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Greek

CCC Help Hungarian

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Polish

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

CCC Help Thai

CCC Help Turkish

Chuzzle Deluxe

CyberLink DVD Suite Deluxe

D3DX10

Diner Dash 2 Restaurant Rescue

Dora's World Adventure

DVD Menu Pack for HP MediaSmart Video

Escape Rosecliff Island

Farm Frenzy

FATE

Final Drive Nitro

GameSpy Arcade

Google Chrome

Google Update Helper

Halo Server

Heroes of Hellas 2 - Olympia

Hewlett-Packard ACLM.NET v1.1.1.0

HP Customer Experience Enhancements

HP Game Console

HP Games

HP MediaSmart DVD

HP MediaSmart Music

HP MediaSmart Photo

HP MediaSmart Video

HP MediaSmart/TouchSmart Netflix

HP MovieStore

HP Odometer

HP Setup

HP Setup Manager

HP Support Assistant

HP Support Information

HP Update

Hulu Desktop

Java Auto Updater

Java 6 Update 27

Jewel Quest Solitaire 2

Junk Mail filter update

Kobo

LabelPrint

LEGO Universe

LightScribe System Software

Malwarebytes' Anti-Malware version 1.51.1.1800

McAfee Security Scan Plus

Microsoft Corporation

Microsoft Default Manager

Microsoft Halo Trial

Microsoft Office 2010

Microsoft Office Click-to-Run 2010

Microsoft Office Starter 2010 - English

Microsoft Search Enhancement Pack

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319

Microsoft WSE 3.0 Runtime

Movie Theme Pack for HP MediaSmart Video

Mozilla Firefox 8.0.1 (x86 en-US)

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 4.0 SP2 Parser and SDK

Mystery P.I. - The London Caper

Norton Internet Security

Norton Online Backup

PDF Complete Special Edition

Penguins!

PhotoNow!

PictureMover

Plants vs. Zombies

PlayReady PC Runtime x86

Poker Superstars III

Polar Bowler

Polar Golfer

Power2Go

PowerDirector

PressReader

PS_AIO_07_D110_SW_Min

Ralink RT2860 Wireless LAN Card

RealNetworks - Microsoft Visual C++ 2008 Runtime

RealPlayer

Realtek High Definition Audio Driver

RealUpgrade 1.1

Recovery Manager

Registry Mechanic 10.0

RoxioNow Player

Scan

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Skype™ 5.5

Star Wars Republic Commando Demo

StartNow Toolbar

Toolbox

Unity Web Player

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Virtual Families

Virtual Villagers 4 - The Tree of Life

Visual Studio 2008 x64 Redistributables

Wheel of Fortune 2

Windows Live Communications Platform

Windows Live Essentials

Windows Live Installer

Windows Live Mail

Windows Live Messenger

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

Windows Media Player Firefox Plugin

Zinio Reader 4

Zuma Deluxe

.

==== Event Viewer Messages From Past Week ========

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12/20/2011 11:57:54 AM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.

12/20/2011 11:57:52 AM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.

12/20/2011 11:57:51 AM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.

12/19/2011 6:36:50 PM, Error: NetBT [4319] - A duplicate name has been detected on the TCP network. The IP address of the computer that sent the message is in the data. Use nbtstat -n in a command window to see which name is in the Conflict state.

12/13/2011 6:23:25 PM, Error: Service Control Manager [7023] - The Windows Update service terminated with the following error: %%-2147467243

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==== End Of File ===========================

Attach.txt

DDS.txt

[Maurice Naggar]

Hello,

Please advise if you still have the same issues or if you have otherwise resolved them.

If not resolved, and you desire guided help here, do rerun the DDS program and post back copy of contents of DDS.txt file.

If we do not hear back from you in 4 days, this thread will be closed.

[Maurice Naggar]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!