JoeyS Posted December 8, 2011 ID:502712 Share Posted December 8, 2011 Hey, please help! I keep getting the message: MalwareBytes has successfully blocked access to a potentially malicious website. Below are only some of them:146.185.250.210,146.185.250.211,146.185.250.212,173.192.183.194,146.185.250.213,199.80.55.123,206.161.121.100,206.161.121.126,206.161.121.20,206.161.121.3,208.91.207.219,46.102.245.211,62.122.75.230,63.223.106.17,78.140.152.61,83.133.119.154,83.133.119.155,83.133.120.186I've run a full scan on MBAM, ClamAV, Ad-aware, Super anti-spyware, Spybot S&D and couple other ones but the only thing they find are cookies. Also i've found a couple times in the last 2 days files like f25fg.exe and ssxcgv2.exe in my temp folder... The only thing i saw a little suspicious was ping.exe running more than usual. Can you guys help me??DDS.txtAttach.txtprotection-log-2011-12-08.txt Link to post Share on other sites More sharing options...
Elise Posted December 10, 2011 ID:503269 Share Posted December 10, 2011 Hello and Unfortunately you have a nasty rootkit on your computer. Please read the following information before continuing.BACKDOOR WARNING------------------------------One or more of the identified infections is known to use a backdoor.This allows hackers to remotely control your computer, steal critical system information and download and execute files.I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.Though the infection has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?When Should I Format, How Should I ReinstallWe can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.COMBOFIX---------------Please download ComboFix from one of these locations:BleepingcomputerForoSpywareDisable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)Double click on Combofix.exe and follow the prompts.As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:Click on Yes, to continue scanning for malware.When finished, it shall produce a log for you. Please include the C:\Combofix.txt in your next reply. Link to post Share on other sites More sharing options...
JoeyS Posted December 10, 2011 Author ID:503428 Share Posted December 10, 2011 hey thanks so much!! apparently i had a zero.access rootkit. i've attached the log, again thanks so much for your help and if i keep seeing anything suspicious i think i will eventually have to format the drive and reinstall the os...ComboFix.txt Link to post Share on other sites More sharing options...
Elise Posted December 11, 2011 ID:503544 Share Posted December 11, 2011 Yes, the zeroaccess rootkit was indeed what showed up in your DDS log as well. How are thing running at this point?Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Download the latest version of Java Runtime Environment (JRE) Version 7u1.Look for "JDK 7u1 (JDK or JRE).Click the "Download JRE" button at the right.Read the License Agreement, and then check the box that says: "Accept License Agreement".Select "Windows x86 Offline" and click on jre-7-windows-i586.exe [*]Save it to your desktop[*]Close any programs you may have running - especially your web browser.[*]Uninstall all older versions of Java (any item with Java Runtime Environment, JRE or J2SE in the name).[*]Reboot your computer once all Java components are removed.[*]Install the newest version by double clicking (run as Administrator for Windows Vista/Seven) the downloaded file.Please launch MBAM, update it and run a full scan. Post me the resulting log. Link to post Share on other sites More sharing options...
JoeyS Posted December 11, 2011 Author ID:503691 Share Posted December 11, 2011 Well i think combofix did the trick, i haven't gotten any notifications from MBAM and ran a couple scans that came up empty... It looks like I'm cleaned! I cant thank you enough! Link to post Share on other sites More sharing options...
Elise Posted December 11, 2011 ID:503693 Share Posted December 11, 2011 Glad to hear that!ALL CLEAN--------------Your machine appears to be clean, please take the time to read below on how to secure the machine and take the necessary steps to keep it clean Please do the following to remove the remaining programs from your PC:Delete the tools used during the disinfection:Click start > run and type combofix /uninstall, press enter. This will remove Combofix from your computer.Please read these advices, in order to prevent reinfecting your PC:Install and update the following programs regularly:an outbound firewall. If you are connected to the internet through a router, you are already behind a hardware firewall and as such you do not need an extra software firewall.A comprehensive tutorial and a list of possible firewalls can be found here.an AntiVirus SoftwareIt is imperative that you update your AntiVirus Software on regular basis.If you do not update your AntiVirus Software then it will not be able to catch the latest threats.an Anti-Spyware programMalware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.SUPERAntiSpyware is another good scanner with high detection and removal rates.Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.Spyware BlasterA tutorial for Spywareblaster can be found here. If you wish, the commercial version provides automatic updating.[*]Keep Windows (and your other Microsoft software) up to date!I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.Therefore, please, visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!![*]Keep your other software up to date as wellSoftware does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on yourmachine.[*]Stay up to date!The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing.Some more links you might find of interest:Miekies' prevention suggestionsSo How did I get infected?Microsoft - 'Security at home'Calendar of Updates: See which updates have been released.How to backup your Data with Cobian Backup:because you never know, when your harddisk might fail :wink:Commonly Used Freeware Replacements: a nice list of freeware programs in all categories, that are regarded as useful by the users of this forum.osalt: Find (free) open source alternatives to known commercial software.Please reply to this topic if you have read the above information. If your computer is working fine, this topic will be closed afterwards. Link to post Share on other sites More sharing options...
Staff screen317 Posted December 22, 2011 Staff ID:508114 Share Posted December 22, 2011 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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