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skypilotpete

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About skypilotpete

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  1. Not good enough. You expect your users to rely on your product for their security and you claim to be world leaders in this area. But you don't bother to post clear advisories about an issue which is guaranteed to cause a lot of concern. Not very professional in my opinion.
  2. Same issue for me. I started getting the error message with 3.4.5. I manually downloaded and installed 3.5.1 and it told me that my program was up to date. Then 2 minutes later the out of date popups started again. Clicking on "Check for updates" does nothing.
  3. Hi Devin, Thanks for the instructions. After uninstalling and reinstalling KB3197868 the slow shutdown was unchanged. After uninstalling and reinstalling MBAW, the issue is now unpredictable. I have shut down and restarted my computer 4 times in quick succession. On two occasions it shut down quickly. On two occasions it took 10 minutes to shut down. In some ways this is even worse, as I don't know when it is going to happen. I have attached the requested zip files. MalwarebytesARW.zip MBAM Service logs.zip Malwarebytes Anti-Ransomware.zip
  4. I have also been experiencing this problem for several weeks. It was only yesterday that i managed to identify MB3Service as the culprit. I have done a complete uninstall and reinstall of the software without any improvement. I run Windows 7 64. I cannot remember exactly when the problem started, but I doubt if it was due to recent Windows updates, as one of the things I did to try and remedy the problem was to install all the outstanding Windows updates, as I had got rather behind with them. Please let me know if you also want me to post logs, or if I should simply watch the forum until a fix
  5. Can someone tell me if it is a good idea to add Sandboxie and its components to the Malwarebytes Ignore List? As a rule I add all my security programs to each other's ignore lists, but I don't understand enough about how Sandboxie works to know if I should do the same with it.
  6. OK. Any suggestions about how I can run mbam.exe/developer in future?
  7. I run Malwarebytes Pro 1.65.1.1000. I have been using it for some time, and today for the first time it identified a .dll file and 4 registry keys as Backdoor.Agent.TRJ. All of these items are associated with the AbcAvi video tag editor. I have had this on my computer for ages and Malwarebytes has never had any issue with it previously. The date of the abcAVIIT.dll file is 05/24/2005. I did an online scan of the .dll file using virus total and it gave it the all clear. https://www.virustotal.com/file/668d4e7e7761103afc7ec7a415021e07059c7f3c1ac968e67d4416286b363f94/analysis/1350622353/ I tried
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