Hello and welcome to Malwarebytes, Comminuo I will be helping with your computer problems. From this point on, it is very important that you refrain from doing anything else to your computer other than what I have requested of you. I do not mind if you browse the web, do basic tasks, or even test to see if the problem(s) you are experiencing are still occurring with the computer while we are working together, but do not run any tools/fixes unless I or another helper from this thread has asked you to do so. Remember that you came here for help, so allow us to help you If something does not run, make a detailed note of what problems you encountered along the way (exact error messages are preferred), but continue onto the next steps until you reach the end of my post. Always do the steps they are listed in (left to right, top to bottom). I prefer that you complete all the steps while you are in Normal Mode. However, I understand that sometimes this is not possible. If you are unsuccessful in getting a tool/fix to run from Normal Mode, but Safe Mode works, then use Safe Mode. If you have a question about something, do not hesitate to ask. Let's begin: From Programs and Features (via Control Panel), please uninstall the below: Java 7 Update 6 (64-bit) <-- Outdated __ Please download and install CCleaner Slim Open CCleaner and click the Options button Now choose Advanced Uncheck everything here except for Skip User Account Control warning Now click the Cleaner button and press the Run Cleaner button at the bottom right of the program. If this is your first time running this program, a prompt may appear asking for confirmation to delete temporary files. Go ahead and proceed. __ Please download Junkware Removal Tool to your desktop. Shutdown your antivirus to avoid any conflicts. Right-mouse click JRT.exe and select Run as administrator The tool will open and start scanning your system. Please be patient as this can take a while to complete. On completion, a log (JRT.txt) is saved to your desktop and will automatically open. Please attach JRT.txt to your next message __ Now run DDS once more and post the newest DDS.txt for me to review.