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Ok please restart and continually start tapping the F12 key and run the dell diagnostics test let me know the results.

If it was not corrupted on the ipod then that means some data on your operating system is corrupted or the drive itself is going out. Can you tell me what type of computer it is most have self built in diagnostic tests you can run to pinpoint the issue.

Ok please do the following: ===================== Download OTL to your desktop. Double click on OTL to run it. When the window appears, underneath Output at the top change it to Minimal Output. Under the Standard Registry box change it to All. Check the boxes beside LOP Check and Purity Check. Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long. When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL. Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply. ==================== Download This file. Note its name and save it to your root folder, such as C:\. Disconnect from the Internet and close all running programs. Temporarily disable any real-time active protection so your security program drivers will not conflict with this file. Click on this link to see a list of programs that should be disabled. Double-click on the downloaded file to start the program. (If running Vista, right click on it and select "Run as an Administrator") Allow the driver to load if asked. You may be prompted to scan immediately if it detects rootkit activity. If you are prompted to scan your system click "Yes" to begin the scan. If not prompted, click the "Rootkit/Malware" tab. On the right-side, all items to be scanned should be checked by default except for "Show All". Leave that box unchecked. Select all drives that are connected to your system to be scanned. Click the Scan button to begin. (Please be patient as it can take some time to complete) When the scan is finished, click Save to save the scan results to your Desktop. Save the file as Results.log and copy/paste the contents in your next reply. Exit the program and re-enable all active protection when done.

Those are quite random please try memtest to check for faulty memory please. http://www.memtest86.com/download.html I prefer the .iso and burn it to a cd then restart the system and boot from the cd. Let it run at least a few hours. Let me know if any red marks show up.

Hello stevefromdafutcha Welcome to Malwarebytes. Boot into safe mode to run the following please. ===================== Download OTL to your desktop. Double click on OTL to run it. When the window appears, underneath Output at the top change it to Minimal Output. Under the Standard Registry box change it to All. Check the boxes beside LOP Check and Purity Check. Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long. When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL. Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.

If it works on another machine then it is not the graphics card but rather software that may be using it. Yes upload a few minidumps I will look them over. You can attach them in your next post.

Hello Randolph Kane Welcome to Malwarebytes. ===================== You appear to have mcafee and Antivir please uninstall Mcafee if it will not remove or uninistall in Safe mode then use the removal tool found here: http://download.mcafee.com/products/licens...atches/MCPR.exe Once that is done reboot into normal mode then see if it will boot normally.

Hello welcome to Malwarebytes. ===================== The chinese language is usually a part of Acer is this an acer laptop or desktop? The other are simply corrupted entries they can be fixed with Hijackthis under supervision. You haven't posted any dds log or anything for anyone to see other than the mbam log. The PUM means a potentially unwanted modification it does not mean that you are infected. Please post a new hijackthis log please as well as a dds log.

Hi Daria welcome to mbam. Have you tried to manually delete the file via right click and choose delete? If not please do this and reboot and see if it comes back please.

Hello Ricochets Welcome to Malwarebytes. ===================== Download OTL to your desktop. Double click on OTL to run it. When the window appears, underneath Output at the top change it to Minimal Output. Under the Standard Registry box change it to All. Check the boxes beside LOP Check and Purity Check. Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long. When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL. Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.

Hello nickyl01 Welcome to Malwarebytes. ===================== One or more of the identified infections is a backdoor trojan or rootkit. This type of infection has the capabilities to allows hacker to remotely control your computer, steal critical system information and download and execute files. I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation. Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information: How Do I Handle Possible Identity Theft, Internet Fraud and CC Fraud? When Should I Format, How Should I Reinstall We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do. If you still want to clean it please do the following =================== Download TDSSKiller and save it to your Desktop. Extract its contents to your desktop. Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan. If an infected file is detected, the default action will be Cure, click on Continue. If a suspicious file is detected, the default action will be Skip, click on Continue. It may ask you to reboot the computer to complete the process. Click on Reboot Now. If no reboot is required, click on Report. A log file should appear. Please copy and paste the contents of that file here. If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here. ======== Download ComboFix from one of these locations: Link 1 Link 2 * IMPORTANT !!! Save ComboFix.exe to your Desktop Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools Double click on ComboFix.exe & follow the prompts. When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

That is fine I see no sign of any malware at all. What is the computer doing? How often do you get blue screen's?

Here you go: http://support.microsoft.com/kb/967715 Use the fixit button much easier.

Ok can you post the extra's .txt please and the gmer log if you can.

Hello Dayplayer Welcome to Malwarebytes. Sounds more like a hardware or software issue to me. I will look at the logs to see if they provide any type of sign as to what is going on. ===================== Download OTL to your desktop. Double click on OTL to run it. When the window appears, underneath Output at the top change it to Minimal Output. Under the Standard Registry box change it to All. Check the boxes beside LOP Check and Purity Check. Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long. When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL. Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply. ==================== Download This file. Note its name and save it to your root folder, such as C:\. Disconnect from the Internet and close all running programs. Temporarily disable any real-time active protection so your security program drivers will not conflict with this file. Click on this link to see a list of programs that should be disabled. Double-click on the downloaded file to start the program. (If running Vista, right click on it and select "Run as an Administrator") Allow the driver to load if asked. You may be prompted to scan immediately if it detects rootkit activity. If you are prompted to scan your system click "Yes" to begin the scan. If not prompted, click the "Rootkit/Malware" tab. On the right-side, all items to be scanned should be checked by default except for "Show All". Leave that box unchecked. Select all drives that are connected to your system to be scanned. Click the Scan button to begin. (Please be patient as it can take some time to complete) When the scan is finished, click Save to save the scan results to your Desktop. Save the file as Results.log and copy/paste the contents in your next reply. Exit the program and re-enable all active protection when done.

Hello MBDIAMO Welcome to Malwarebytes. ===================== Download OTL to your desktop. Double click on OTL to run it. When the window appears, underneath Output at the top change it to Minimal Output. Under the Standard Registry box change it to All. Check the boxes beside LOP Check and Purity Check. Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long. When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL. Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply. ==================== Download This file. Note its name and save it to your root folder, such as C:\. Disconnect from the Internet and close all running programs. Temporarily disable any real-time active protection so your security program drivers will not conflict with this file. Click on this link to see a list of programs that should be disabled. Double-click on the downloaded file to start the program. (If running Vista, right click on it and select "Run as an Administrator") Allow the driver to load if asked. You may be prompted to scan immediately if it detects rootkit activity. If you are prompted to scan your system click "Yes" to begin the scan. If not prompted, click the "Rootkit/Malware" tab. On the right-side, all items to be scanned should be checked by default except for "Show All". Leave that box unchecked. Select all drives that are connected to your system to be scanned. Click the Scan button to begin. (Please be patient as it can take some time to complete) When the scan is finished, click Save to save the scan results to your Desktop. Save the file as Results.log and copy/paste the contents in your next reply. Exit the program and re-enable all active protection when done.

It will be once we are done. Please do the rest of my instructions this part please:

Ok let me know if you need any further assistance and I will have this thread closed.

Sorry I meant to say set them to private when you set up the password not encrypt. Doing this blocks access only not from your account. So if they were to browse to the files\folders on your account they will not be able to access them.

Create a password on your primary admin account and choose to encrypt your data then reboot. That will deny access to anyone trying to browse to your files etc...

Ok let me know.

Can I see the tdsskiller log please. Yes you can install either one. Also just because there aren't any apparent problems you are more than likely still infected. Update Run Malwarebytes Please update\run Malwarebytes' Anti-Malware. Double Click the Malwarebytes Anti-Malware icon to run the application. Click on the update tab then click on Check for updates. If an update is found, it will download and install the latest version. Once the update has loaded, go to the Scanner tab and select "Perform Quick Scan", then click Scan. The scan may take some time to finish,so please be patient. When the scan is complete, click OK, then Show Results to view the results. Make sure that everything is checked, and click Remove Selected. When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note) The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM. Copy&Paste the entire report in your next reply. Extra Note: If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatley. ===== * Go here to run an online scannner from ESET. Note: You will need to use Internet explorer for this scan Tick the box next to YES, I accept the Terms of Use. Click Start When asked, allow the activex control to install Click Start Check next options: Remove found threats and Scan inside archives. Click Scan Wait for the scan to finish Click on the option that says Export to text file. Save it to your desktop and post the contents here in your next reply. Once the log is saved click the option to delete quarantined threats and Uninstall application on close.

Please try the following. Go to start type in cmd in the search then right click on cmd and choose "Run as Administrator" then when it opens type in sfc /scannow then hit Enter. It will run through a series of checks please let me know if it finds and or repairs anything. Reboot after it finishes and see if it is any different.

Then at this time there is no fix for it. If you need further assistance I will have this topic split I would watch for kaspersky to release a tool to decrypt in the near future they appear to be "all over it"

One or more of the identified infections is a backdoor trojan or rootkit. This type of infection has the capabilities to allows hacker to remotely control your computer, steal critical system information and download and execute files. I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation. Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information: How Do I Handle Possible Identity Theft, Internet Fraud and CC Fraud? When Should I Format, How Should I Reinstall We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do. If you still want to clean it please do the following =================== Download TDSSKiller and save it to your Desktop. Extract its contents to your desktop. Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan. If an infected file is detected, the default action will be Cure, click on Continue. If a suspicious file is detected, the default action will be Skip, click on Continue. It may ask you to reboot the computer to complete the process. Click on Reboot Now. If no reboot is required, click on Report. A log file should appear. Please copy and paste the contents of that file here. If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.