Butch73

For the most part your are clear. So to sum this all up (if needed) , I could do a scratch install of V4 and enter the key info I have now from version 5 and mindful of The first set before the colon is the ID and after the colon is the key and activate it and it would be in lifetime mode and subsequently D/L and install latest online offering over the V4. Did I read you correctly?

Version 5 is and has been for as long as I can remember. From what you said before they did not make a life time V 5 install. I have (now) the V 4 from your link. But the install of V4 sounds like a moot process if the old V2 keys won't work with V4 (if that is what you are saying).

So the latest download version I purchased was mbam-setup-2.2.0.1024. After that I received auto updates up to where I am in the V5 series. So, would key for my V2 work for the V4 then like you said install the online updates to be current. This is just a hypothetical break glass in emergency scenario.

The info before the colon was very helpful info, I did not know that. Thanks for that.

It is in format such as this: XXXXX-XXXXX:XXXX-XXXX-XXXX-XXXX I thought this info was available from the MB software but nooooooo.....I had to log on by submiting a numeric code in an email then log on then O could fine my reg info. I thought the actual program itself was had the subscription info, have to log in for that info and not avail in installed MB program.

Is already was. So if my license key info is registered here , the I would just "reactivate it" with info (blanked out). I have 5 digit format. And the activate subscription would be relevant in my case as I already paid for it. I blanked out my info (PII).

Ahh okay, I wonder why there wasn't a MB5 install like the MB4? But, I get what you are saying about how to re build to MB5 (Lifetime subscription) if my current backup or hard drive fails. Just wanted to know option(s) to restore to my current state of MB if something unfortunate happens, HD failure or backup corrupt etc. Is the deactivate subscription involved in this or when is it?

Okay, I just downloaded the link for V4 and saved the activation link info you provided, thanks. So, if need be, I could rebuild MB to its current state (version) by checking for updates after the initial V4 install and registration. Thanks again.

Thanks for ALL the screen shots but wouldn't it be easier to just install the latest public version online and when asked for reg info to use what I have?

See attached.

I recently received email from Microsoft that support for Windows 10 will terminate late 2025 which will also terminate Windows Defender firewall updates as well. Will Malware Bytes provide firewall protection in lieu of Defender or will I have to search and possibly pay for firewall protection?

In the past, (many moons ago) I was using paid older version(s) of Malware Bytes Pro and still have the old emails from 10 yrs ago with ID and reg key(s);Subsequently, I was upgraded to the lifetime premium license and have the key info for it. I suppose those old keys for the older versions would be like keys to old lost locks, i.e, useless. 1. Would that key (lifetime) work if I were to download (manual install) a newer version that was listed online instead of auto update? I am just seeking assurances that if for some reason, I had to reinstall Malwarebytes, and if asked for a reg key, that the one I have will work.

I found this link about this subject https://forums.malwarebytes.com/topic/192821-error-2s136c-url-does-not-open-site/ I tried to open link in my popmail and the link would not open here I then loaded the email in Thunderbird and clicked on the "Go to this post" and it worked. Sorry for the fuss.......

BTW My email client notifies me of any new email in my que, including responses from here, I click on the hyperlink and the WE could not locate item bla bla notice (see above) is what I get. Other web site forums that I participate in/with will send me responses via email with embedded hyperlinks and those links are functional i.e. they work, Not this one.

I use Firefox and there is nothing wrong with it. The settings are just fine. Screen shot attached to illustrate my concern.

I will and I do appreciate the help I got today.

I'd also like to know if I am following a topic and I get email notification of response/activity and I click on link in email, it doesn't take me to the topic; I have to logon and then it doesn't know to take me to the post/thread I was following. Have to resort to read response to my activity or some such....

I'm all taken care of thanks to Valentina however I did send email back with a few additional questions and did not see any replies.

I think it a requirement to have a my account to facilitate reactivation of the key. I don't think you can deactivate off line, not sure. In other words one has to go online to reactivate the key.

They (MB) sent me an email this AM stating that they reset my activation key and to activate it by using my reg key info. I did and that worked. They told me that "in the future, when future updates are issued, to manually deactivate the License; you do not need to contact us every time you need to use the Key again." "You can chose just the device to be deactivated, by clicking the bin icon next to it or you can chose the "Deactivate All" button. " When I go to My account The License can be manually deactivated by clicking the Bin Icon and the device can be renamed by clicking the Pen Icon. I don't know what they mean by renaming the device. I did have a few more questions but they never got back to me. Maybe next week.

I had this issue with last update and tech support did something ( I forgot) to clear this up. I tried to download and manually install latest exe update rather then update thru installed and activated version I was using. I like to keep the exe files in case I need to reinstall.

Only time will tell. I had this issue before with the last update and tech support had to clear it up. I forgot what it was they did.

I too am having issues activating my lifetime account as well. I have created a ticket # and will just have to wait till tomorrow (after 4th Jul) and hopefully, this won't happen again when I try to activate my lifetime account whenever an update is released. I tried using that support tool and all that did was download latest MB and installed it and then we hit a brick wall i.e. activation issues. Oh well, at least I have a few days in trial mode. ti