My mother Laptop is running Windows 8.1 with a licensed malwarebytes Premium. I was just informed by her that for that past 2 weeks (everyday) a pop-up from malwarebytes telling a new version of Malwarebytes is ready to be downloaded and installed. Every time she presses the button to install (which I believe she taps the button more then JUST ONCE) her computer installs the version then tell her for the installation to be completed she needs to re-start her computer (which she claims has been done every time).
Now that I have the time (today) to sit down and acknowledge the problem, I am experiencing the same thing on her computer as I try to re-install a new version. So far I have scanned her computer for any nasty interference's (viruses, malware, Trojan horses, spyware, etc) even went as far as doing a scan with malwarebytes root-kit beta also malwarebytes junk-ware removal tool and I CAME UP WITH NOTHING!.
I am trying to figure out what to do next, since I have a Windows 7 computer and my malwarebytes install of newer version went through with no problem.
Yes, on my mother computer I have went to the malwarebytes website downloaded the PREMIUM 3 link and installed the latest/NEW version on top of the old version and its still the issue occurs. When I click on Malwarebytes icon and the program opens it simply states (A NEW AND IMPROVED VERSION OF MALWAREBYTES IS AVAILABLE. GET THE NEW VERSION FREE OF CHARGE..with an install now button)
Can someone please help!!!