Arizona-Willie

OK, sorry for the delay, real life keeps getting in the way of computing. Made exceptions for all the drivers I could find. None of the drivers you listed in System 32 were present. But I did turn off all those in Program Files. Right now it says real life protections are all turned ON. We'll see how long this lasts. I don't know where those missing drivers you listed are. Thanks for the help.

Don't think so. How would I do that? I will dig into it myself and try to figure that out but I'm asking in case I don't find the answer for myself

It was turned on when I shut down last night. When I booted up this morning I immediately got the popup telling me protedction layers were turned off and sure as hell the Web Protection layer is off and CANNOT be turned on.

Well that is the same version I installed this morning but I let it overwrite the old download and installed it. When it came up it said the Web protection was ON --- like it should be. Then it did a quick scan and the Web Protection is still ON. Hoever, I got that once before and the next day it came up with Web Protection OFF and wouldn't let me turn them on. We'll see what happens after I have it installed for awhile. I have a suspicion that something ( like a virus ) is turning it off. I'll report back later. Thanks for the help. Much appreciated.

I'm having the same problem. Running Window 10 Creator Update with 16 gigs of RAM. If I tell MB to turn on the Webb Protection it says " starting "..... and then just sits there and does nothing.. Constant warnings about the Web Protection being turned off but I can't get it to turn on. Have used the uninstall toold and re-installed to no avail Attaching the requested files using 7-zip and hope I got it right. I've never used 7 zip to zip up before only to unzip. problem.7z

Every morning when I boot my computer it says that " protections are turned off ". I go into MB and sure enough Web Protections are off. I click to turn them on and it goes green and says " Starting ... " but never says " ON". Why is this being turned off and by what and how do I stop it? Since it never says "on" are Web Protections being turned on or not? How can I tell?

My computer is infected with MySites123.ShrtCln and Yoursites123.ShrtCln. I find web sites with instructions on how to get rid of this but they don't seem to work. I suspect the viruses have been changed since those sites were created. MalwareBytes finds viruses in Firefox's preferences.js but if I quarantine them it just makes another newpreferences.js and it is infected immediately. ADW Cleaner say the problem is in some MalwareBytes files. I have included ADW Cleaner scans and MalwareBytes scan and the Malware bytes report. Any suggestions for removing these items would be most appreciated. Also the ADW Cleaner reports finding 5 viruses but only shows 3. MB VIRUS REPORT 4-20-2017.txt