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Found 8 results

  1. Renew your subscription CONFIRM RENEWAL gives: File not found The page that you requested cannot be found on this server. This might have the following reasons: The link you are using is not valid anymore or wrong. You have not entered the URL correctly. The page does not exist anymore. If you have gotten to this page over a certain URL, please inform the owner over the page that offered this link so that he can update his page. Does not work in: Chrome Firefox Edge IE11
  2. I purchased a retail box of Malwarebytes (Anti-Malwarebytes Premium) and registered the first seat of three on June 30, 2016. This evening, I attempted to activate the 2nd seat of three, and was denied with a message which indicated my product had expired or the period in which my product could be activated.had expired. I need assistance from a representative at Malwarebytes to solve this problem. Can someone lend me a hand? Thanks! Ron
  3. Three weeks ago, Malwarebytes told me that the Real Time Protection layers were turned off and gave me an error message. After reading about this problem, I downloaded the clean install tool, uninstalled Malwarebytes, ran the clean-up tool, re-installed Malwarebytes, and everything worked fine--until today. Now I am getting the same message and the application will not start the Real Time Protection (I get the "Starting ..." message and nothing happens when I try to turn on the Real Time Protection). I don't mind re-installing the app, but will I have to do this every few weeks?
  4. When installing MalwareBytes 3.0 I receive the following error: "Runtime Error (at 14:76): Could not call proc." I have even used the mb-clean-2.4.1.1015 program and done a fresh install of the newest MBAM3 software mb3-setup-consumer-3.0.6.1469-10103.exe and installed as admin but nothing I try seems to work! I am horribly frustrated and would greatly appreciate any assistance I can get overcoming this issue. =-) System Info: OS Name Microsoft Windows 10 Home Version 10.0.14393 Build 14393 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name MONOLYTH System Manufacturer To be filled by O.E.M. System Model To be filled by O.E.M. System Type x64-based PC System SKU SKU Processor AMD FX(tm)-9590 Eight-Core Processor, 4716 Mhz, 4 Core(s), 8 Logical Processor(s) BIOS Version/Date American Megatrends Inc. 2201, 3/23/2015 SMBIOS Version 2.7 Embedded Controller Version 255.255 BIOS Mode UEFI BaseBoard Manufacturer ASUSTeK COMPUTER INC. BaseBoard Model Not Available BaseBoard Name Base Board Platform Role Desktop Secure Boot State On PCR7 Configuration Binding Not Possible Windows Directory C:\Windows System Directory C:\Windows\system32 Boot Device \Device\HarddiskVolume2 Locale United States Hardware Abstraction Layer Version = "10.0.14393.206" User Name MONOLYTH\Annastasya Time Zone Eastern Daylight Time Installed Physical Memory (RAM) 32.0 GB Total Physical Memory 31.7 GB Available Physical Memory 19.9 GB Total Virtual Memory 31.7 GB Available Virtual Memory 18.6 GB Page File Space 0 bytes Hyper-V - VM Monitor Mode Extensions Yes Hyper-V - Second Level Address Translation Extensions Yes Hyper-V - Virtualization Enabled in Firmware Yes Hyper-V - Data Execution Protection Yes
  5. Same problem - last time it was related to Grammarly and reinstalled a newer I believe Beta version and solved. A few days ago unable to start real-time protection layers but don't find what the problem is. There are some other threads here about this, seems to be fairly widespread.
  6. Lately the malwarebytes has caused me a lot of trouble, because of licence etc. But in recent days, needed to format the computer, and since then, does not accept subscribing. Are two Premium Accounts. And do not work. To try to comaltar the failure of the Premium subscription, my solution was to use malwarebytes cracked. But I hope the team that works with the malwarebytes fix once these bug's that has worsened since the departure very much the 3.4 and 3.6. It's ridiculous, people who have Premium accounts, having to use cracked alternatives. I'm currently with a cracked version that does updaes their. PS: I forgot to mention that when I put the serial number, the malwarebytes says there is an error in the SSL certificate.
  7. My Malwarebytes programs worked fine until the new 3.0 update, then I kept getting an error message, "Unable to connect to service". I sent support an e-mail reference the problem and received a reply and instructions on how to solve the problem. I did each step, 1. Ran the Malwarebytes removal tool, which did delete all the files, rebooted the PC 2. downloaded the Malwarebytes 3.0, I tried to open Malwarebytes and still received the same message "Unable to connect to server". I thought there might be a conflict with my other anti virus program so I disabled it and again used the cleaner and re-downloade the program and same message. I really want this program, I am a paid subscriber and don't want to loose this. I will try and send any filles you need to correct the problem, I amd not that knowledgeable in this types of problems so please bear with me. Please help!
  8. Hi All I am have real trouble with version 3.0 blocking all websites. In microsoft Edge and window explorer i can get to the home page and first page of google search but i cannot get to the webpage. Firefox just completely freezes. If i turn off web protection everything works fine. I have unistalled 3.0 using the removal tool and re-installed but still the same with web protection turned on, all sites blocked. I have tried turning on and off the self protection module as listed in a previouse post but still the same problem. I am runing: version 3.0.6.1469 Componetn Package Version 1.0.75 Update Package version 1.0.1620 Windows 10 64 bit Can anyone help, this is the first time i have had a problem with Malwarebytes V2 worked fine.
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