[Worm Removal: MBAM vs Hitman/Norton/Zemana]

What if you're infected already... second opinion scanner match-up.

 

[Disaster from January 27 update]

1 hour ago, TheQuickFox said:

You're always running into risks. Uninstall Malwarebytes and run the increased risk of security issues

Prove this. There's no video documentation that MBAM protects against zero-day nor ransomware.

[IMPORTANT: Web Blocking / RAM Usage]

3 minutes ago, TerryH said:

This was no different than being hit with a virus and we're paying money for it. 

Maybe it's just me, but v3 is worse than any experience I could have in its absence. And I'm going on faith here that it actually protects me as there has been no video documentation that v3 protects against ransomware.

[IMPORTANT: Web Blocking / RAM Usage]

Major suck here. Finally, back up to post. Such incompetence is beyond words. Do you never test any of your updates, or do you just throw them out knowing you are perfect. 

[Anti ransomware - giving a false sense of security]

On 12/3/2017 at 1:21 PM, lock said:

Even in v3, "Ransomware protection" is an individual shield which can be turned ON or OFF , regardless of the status of all other shields.

You missed my point. What I was trying to say is that as a standalone program, the antiransomware element offered quite limited ramsomware protection. So yes it "exists" but would quickly be relegated to the dustbin if forced to stand alone.

[Anti ransomware - giving a false sense of security]

On 12/2/2017 at 5:48 AM, lock said:

MBAM has 4 distinct individual shields (Web, Exploits,Malware, Ransomware)   which can be selected individually. These shields have been developed and sold as "stand alone" protections until recently , when they have been incorporated in the same "unit", MBAM 3.0

When the ransomware element was first developed as a standalone entity, it was always a weak sieve and could never exist as a standalone product. When it was rolled into v3 its weakness was shored-up by the remaining elements.

[Web Protection "starting", never runs]

This may be resolved simply by reinstalling the latest version over your current installation. Download here:

https://downloads.malwarebytes.com/file/mb3

If that doesn't help please read and follow the instructions below and post back your log and we'll take a look and see what's going on.

[multiple licenses]

No. Only if you buy them separately. If you buy them as a package the clock starts for both with the initial activation.

[Nagging Reports]

Can you share a screen print. This is not MBAM.

[Question about notifications and blocking]

2 hours ago, Nonie said:

For some reason, since my ISP is Earthlink, they won't allow me to block a domain that is one of theirs

You can block domains through your HOSTS file, or OpenDNS free account, and of course, MBAM will flag interceptions it finds dodgy.

[3.3.1.283 did NOT fix tray icon showing in Alt-Tab screen]

Did you try a clean install with MC-Clean?

[Bitdefender threat scanner .dmp]

40 minutes ago, Olowkow said:

Bitdefender said the problem was due to Spybot Search & Destroy, not their software

That is reported here:
https://www.safer-networking.org/faq/bitdefender-threat-scanner-dmp/

That site seems to be down for me today (was open yesterday).

[Bitdefender threat scanner .dmp]

3 hours ago, Olowkow said:

I did notice, though, that this error message occurred even after I had uninstalled Malwarebytes while trying to solve another problem.

That seems to rule out MBAM. This is a Bitdefender issue and appears on their support pages. You should take this Bitdefender. It seems your uninstall was not done cleanly.

However... if your Webroot AV uses Bitdefender as a scan engine, then start your quest there. 

[MWB 3.3 acting up]

I would reinstall on top of your current setup with the latest version here:
https://downloads.malwarebytes.com/file/mb3/

Does that help?

[How to manually update]

12 minutes ago, mbw62 said:

How to have that version updated?

Current 3.3 installer is here:
https://downloads.malwarebytes.com/file/mb3/

[Cannot uninstall, update or remove]

To uninstall, try MB-clean in safe mode.

[Windows 10 context menu option not appearing for MB 3.3.1]

Sometimes a reinstall over your existing installation can fix things up. The latest installer is here:
https://downloads.malwarebytes.com/file/mb3/

[Malwarebytes flags a Chrome startup site]

If you do, check again later that it hasn't returned. If it does, that's indicative of a compromise elsewhere in your system.

[Malwarebytes Won't Update]

This may be resolved simply by reinstalling the latest version over your current installation. Download here:

https://downloads.malwarebytes.com/file/mb3

If that doesn't help please read and follow the instructions below and post back your log and we'll take a look and see what's going on.

[Problem with jDownloader]

Also, look for portable edition.

[Malware protection won't turn on]

Update to v3.3. Download and install over your current installation
https://downloads.malwarebytes.com/file/mb3/

Does that help?

[Is it OK to run Malwarebytes with ESET?]

MBAM is compatible with AV products, including ESET. If interoperability issues exist, they can easily be remedied by adding to MBAM's (and.or ESET's) exclusions.

[Malwarebytes lifelong license key not working]

2 hours ago, Nightsparrow said:

I called what I thought was   Malwarebytes support and like a fool I let them in my computer they wanted to charge me 300 bucks

This was not MB support. Hopefully, you did not follow their advice not let them take control of your computer. If so, another clean install might be necessary

It seems you did not deactivate your MBAM key between clean installs and have overrun your alotted installation allowance. 

As it is now the weekend, staff support is sparse, so please wait patiently until Monday for someone to help you with a key reset. 

Tagging @AdvancedSetup and @nikhils for support.

[Protection will not turn on]

First,  this may be resolved simply by reinstalling the latest version over your current installation. Download here:

https://downloads.malwarebytes.com/file/mb3

If that doesn't help please read and follow the instructions below and post back your log and we'll take a look and see what's going on.

[New to MB and have some questions]

1 hour ago, Patti24 said:

To accurately reflect choices, it should read: 'Repeats once daily for 60 days'.

It will scan once daily at 60-day intervals. What you proposed isn't correct. Why would one stop scanning after "x" days?

The Frequency and Settings section allows you to define the timeframe (Schedule Frequency) that a task will be executed, and how often (Recurrence). For scans, this translates to:

• Frequency = Hourly, recurrence in range of 1-48 hours
• Frequency = Daily, recurrence in range of 1-60 days
• Frequency = Weekly, recurrence in range of 1-8 weeks
• Frequency = Monthly, fixed setting
• Frequency = Once, fixed
• Frequency = On Reboot, fixed

I agree. The wording is poor/confusing. The term "frequency" only states the units of recurrence. So by "daily" the scan will be once daily at the frequency you select. And a frequency of "hourly" only means at what hourly recurrence that you select... for example every 16 hours. (recurrence).