[False positive : Battle.net Agent]

Could you please follow these steps and post the MBARW folder also? Thanks!

 

https://forums.malwarebytes.org/index.php?/topic/177810-how-to-report-a-false-positive/

 

As for the False Positive of Battle .Net, it will be fixed soon.

[Potential False Positive - Process Hacker]

Thanks for the feedback! This has been noted and should be fixed very soon.

Self Note: ARW Archived

[False positive: Visual Studio 2015]

Thanks for the feedback! This has been now noted and should be fixed very shortly.

Self Note: Arw Archived

[Plan to Integrate w/ MBAE/MBAM?]

Yes MBARW will be rolled into our flagship product.

[MBARW installation not working]

The smart Screen filter. The notification that prompts about unsafe files. It should be in security settings in control panel

[MBARW installation not working]

Thanks for input Cyber!

[False positive Karen's Replicator]

 

Please follow these steps and submit the results here:

https://forums.malwa...false-positive/

[MBARW installation not working]

Would you mind restarting your PC for me (full restart, windows 10 likes to hibernate instead on default with some laptops), Download the installer again, Run as admin, choose ignore on the smart filter and see what happens again?

 

If this changes nothing then we may need to go into more advance steps. Did you recently upgrade to win10? Like very recently?

 

Thanks!

[MBARW blocking .Net Framework]

Could you please follow the same steps as before, zip up the MBARW folder and provide that EXE? Thanks!

[False Positive, thunderbird.exe and fossamail.exe when installing add on]

Self Note: ARW Archived

[False Positive, thunderbird.exe and fossamail.exe when installing add on]

Thanks! these will be fixed very soon!

[MBARW BETA - Cannot activate license]

Thanks Aura!

[MBARW BETA - Cannot activate license]

Please keep in mind that if there is something blocking access to the server (Firewall, Policies at work, ISP, etc.) this will happen also. But i would start with the reinstall and see how it goes, and we will get into more advanced steps to see if you are hitting the server after.

[MBARW blocking Microsoft System Center Configuration Manager]

Self Note: ARW Archived

[Startup Splash screen]

There currently is no way to start the product minimized. Thanks for the feedback though and we will consider adding this on update

[False Positive - ESET NOD32's ekrn.exe]

Puff,

 

Can you please follow these steps and post the results here? Thanks!

 

https://forums.malwarebytes.org/index.php?/topic/177810-how-to-report-a-false-positive/

[False Positive - ESET NOD32's ekrn.exe]

1PW can u please also upload the EXE that we detected on? and thanks for the warm welcome

[MBARW installation not working]

This is quite strange. Could you please tell me the OS you are running?

[MBARW Blocks Hostsman update: Quarantines hm.exe]

Thanks Silicon,

 

Could you please also upload the 2 EXE's in which MBARW detected on? This will allow me to fix these FP's for you ASAP.

[MBAR Beta Service ?]

Appreciate it Cyber and thanks for the feedback! Let us know if we can help anymore.

[MBARW - Google Chrome Blocked]

Self Note: ARW Archived

[MBARW - Google Chrome Blocked]

Thanks, Clade.

 

Could you please also upload the EXE file for chrome that MBARW detected on? Once we have this we can fix this FP for you!

[MBARW Blocks CCleaner64.exe during a CCleaner cleaning run]

Self Note: ARW Archived

[MBARW blocking .Net Framework]

Self Note - ARW Archived

[MBARW Blocks Hostsman update: Quarantines hm.exe]

Hello,

Thanks for your feedback! It looks like you are having issues with some type of false positive. In order to fix this issue the quickest way possible we will need to collect some files to review for information.

Please follow the steps below:

1.) Hold down the Windows Key(Flag Button) + Press "R". If done correctly a "Run Box" will appear.

2.) Type or copy and paste the following in the "Run Box" textbox: "%programdata%\Malwarebytes\Malwarebytes Anti-Ransomware" (Include the quotes)

3.) If the last step was done correctly, you will see an explorer window with some files in. Please highlight all files in this directory by Clicking and Holding the left mouse button and hovering over all files.

4.) With all files selected, right click any files and click "Send To" >> "Compressed (Zipped) Folder".

5.) If done correctly, you will have a new zip file. Rename this "MBARWFILES".

6.) At this point upload the MBARWFILES.zip to this thread through the attach file option. If the file is too large, please upload it to a sharing link site like Dropbox, Box, etc.

Thanks! If you need any help please dont hesitate to ask.