Sam_Jones

I have Windows 10 Home Edition. I think I've been paying a little over $100 per year, so I think I'm OK in that range especially with added peace of mind.

Thanks. I think I've seen this article before. There's a few things holding me back at the moment, perhaps unnecessarily. I have an old laptop so I'm not sure if I should buy an external hard drive with usb2 now or wait til I get a new laptop with faster data transfer ports and a compatible external hard drive at that point.

258 GB. I was planning on doing a local backup as well but I'm trying to see if an online/cloud service offers that option too. Since the last time I did a local backup was many years ago, I'm hoping the software and process has gotten easier meaning more user friendly.

Hello, I've been using Carbonite for a few years now. It seems to work decent enough but now that it just expired and before I renew for another 3 years (for the best price), I was going to try IDrive based on the review from pcmag.com. However, when I got down to the comment section there's a bunch of negative reviews. I was wondering if anyone has a recommendation based on their experience. Thanks in advance.

Not sure where to post this but I was wondering if I should stick with Windows Firewall? I know it’s been said that some people here, if not most, stick with Windows Defender for AV protection and that’s been working for me too, but I’m not sure what you guys use yourselves with regards to firewall.

I follow this thread:

I forget which version I had. I think 4.2. So the other day I manually clicked on "Check for updates" under Settings->General. Now I'm at version 4.4.2 which I think is in Beta. Beta updates is switched off, so I thought the "Check for updates" would only check for final releases. Is that not how it works or does "Checking for updates" gets the latest version, even if it's Beta?

Thank you for the advice and assistance (on this thread and other ones for that matter).

Alright, I went to UAC and it was already to its max setting, I must have read somewhere before to set it to the max. Is that the only configuration that you would recommend for the UAC? Also, for the user account that I mainly use, do you recommend keeping it as guest or changing it to admin? Can other user accounts be a liability if you don't use them, in other words can they be infected if you're not logged into them?

So if I switch to the guest account (that's now been converted to admin account), in order to generate log files, is that ok or will some diagnostic info be missing in the log files since that admin account isn't the one I normally use?

Ok I switched to admin account and found the mbst-grab-results.zip file on the desktop so I guess everything is fine for now. I just have one more question. This might be a bit confusing to follow, sorry in advance. A few days ago, I wanted to change my one and only windows 10 account from admin to guest, because I read that being in admin could pose a security risk. When I tried to do that it said you need to create another account first and make it admin, so there's a least one admin account or something to that effect. So, I created a second account, made that admin and went back to my first account (the one I've been using for years) and changed that from admin to guest. Now, my question is, in the future when I need to create log files, should I just switch over to the admin account and do it from there or should I change the guest account (where I do most of my work) to admin and generate the log files there?

I disabled fast startup and restarted the system, then shut down the system, then powered on again and it went to the desktop alright. However, I tried to run Malwarebytes Support Tools and it goes all the way through but after I click "OK", the log files still don't show up on the desktop. I went to the topic link and downloaded and ran Farbar, but I was just wondering, should I do that in Administrator account or is guest account OK?

I'm having another issue. After I run the Malwarebytes Support Tools, I can't find the zipped file on the desktop. I tried it twice. I have an old FRSTEnglish.exe in the downloads folder, could that be causing some issue?

Hi, A few days ago, I shut down my laptop because I storm was coming. I shut it down and pulled the plug out from the wall in case of a power surge. Then after the storm passed I went to boot it up again and all I saw was a black screen but I could see my mouse cursor when I moved the mouse around. Restarting doesn't seem to be an issue, just whenever I boot up from shutdown, it goes to a black screen, so I press and hold the power button to force it to shut down, then I try to power on again. Sometimes, it takes a couple of tries. Not sure if it's hardware or software. Any help would be appreciated. Thanks.

I'm kind of hesitant to upgrade from 3.8.3 because I'm not having any issues with it, but my subscription ends today and I figure I might as well give it a go and see what happens. I have a license from Newegg and I also want to uninstall AVG and go with Windows Defender since this seems one of the more common setups that most people have here. Can someone guide me on which steps to take and in the best order? I also have a Malwarebytes account that I created recently. I don't know if I need to put the license key in there or in the app. Thanks in advance.