dd5087

I reported this to support last week and the only response I've received was to ask me if its been resolved. Well no, its not been resolved! I just noticed that when I look at this in the control panel>programs it says its 3.0.5. It doesn't show that in the Malwarebytes window. Still shows 3.0 and an update is available. I've tried to install the update multiple times and still end up in the same place.

Verified Malwarebytes was trusted in Kaspersky and it was. I had already added the Malwarebytes .exe files in Kaspersky exclusions list. I turned on 15 second delay and restarted but it made no difference. I appreciate all your efforts. I will uninstall and reinstall again. If it fails again somewhere down the line, I will open a ticket.

Every time I have to restart the PC, I look in the Taskbar to see if Malwarebytes starts back up. It does not, so I manually open Malwarebytes to get it running. I am quite familiar with viewing the hidden taskbar items. That is where I confirm whether Malwarebytes is running.

My settings are identical to those shown in your post.

Sorry for the delay, I was out of town. My version is Malwarebytes Anti-Malware Home (Premium) 2.2.0.1024 I have attached the requested logs Addition.txt CheckResults.txt FRST.txt

I had this problem when I first upgraded to Windows 10 so I went thru your procedures to do a clean uninstall and reinstall Malwarebytes. This fixed the problem then and now my PC has upgraded to the latest Windows 10, Version 1511 (OS Build 10586.11) and now Malwarebytes does not start with Windows AGAIN! I am not going to continue doing the uninstall/reinstall procedure every time my Windows does an update. There must be an inherent problem between the two. What is a permanent fix so this issue does not keep coming back?

The first procedure corrected the issue. Thanks for the quick response.

I upgraded from Windows 8.1 to 10 this morning. I can manually open Malwarebytes and it works fine but on a restart it doesn't automatically start up. The option is checked in Malwarebytes but there is no sign of it in the Windows>Task Manager>Startup processes. What do I need to do?

Updated to 2.1.6.1022 and now application is unable to access Update Server. Restarted PC even though the update did not request it. Failed before and after restart. Having no problems with access to Internet.

I was just starting to perform the steps daledoc1 recommended when I noticed that I was having the same problem connecting to an update server for another application. I switched my Internet access to another source and lo and behold it worked. I cannot imagine why this is failing with the other Internet source. So I am going to hold off doing anything for a few days and see how my Internet connection performs.

Windows 8.1 Malwarebytes Anti-Malware 2.1.4.1018 Database Version V2015.03.09.05 After update receiving message that Databases Out of Date. When I try to update is says "Unable to access Update Server".