thais

OK - I'm a nervous wreck but I ran the scans. Here they are: I tried to copy and paste these files but for some reason, the "paste" didn't work. There was also a "Quarantine" folder in the C:\AdwCleaner.....folder, as well as the two text files I couldn't find the button to select "Follow This Topic" Computer seems to be running well. I ran the AdwCleaner first and after it rebooted, I again got the 'User Account Control' message asking if I wanted to allow service.exe from publisher Search Safer, Inc., to make changes to my computer. I have been getting this message at every boot (I think) since about Feb.20. I just always say no. Hope I have done everything right here. Thanks.......................Thais JRT.txt AdwCleanerR0.txt AdwCleanerS0.txt

As suggested in Malwarebytes Anti-Malware Help forum, I am attaching the FRSC scans I just ran on my computer: I had acquired a bunch of PUP files, which I believe were successfully removed but am wondering if there is something else amiss. This is a new computer with Windows 8.1 on it and I am not yet familiar with what is "normal" behavior. Thank you for your advice...................Thais FRST.txt Addition.txt

OK - Chicken-Paranoid-Thais here. I went to download FRST and a message appeared at some point saying "FRST64.exe is not commonly downloaded and could harm your computer" so I didn't download it. Should I really be concerned about downloading it to my computer? Thanks for the links about anti-virus. Am mulling it over. .................Thais

Thanks for replying daledoc. You guys really are on top of everything. On my old XP computer, I had used MSE for years and never had a problem so when I got the 8.1, and was told that Defender was the same as MSE, I figured it would be ok. I'm sorta wondering, though. Avast(free) had been recommended to me by someone. Thoughts? I will do the FRST tool and post in Malware Removal Section but not till tomorrow. My brain is frazzled and worn out today. This 8.1 is another whole galaxy from XP. Thanks again for your help..............thais

I am embarrassed to admit it but I have figured out what I did wrong with these scans. After both the first scan which found one PUP and the later scan that found 108 PUPs, I clicked on the "remove this item", thinking that was all I had to do to be rid of them. But after reading daledoc1's message about removing detections, I realized that I had not checked the individual items so I ran the scan again, again finding 108 detections but this time I checked all of the items before clicking "remove items". I immediately rebooted and ran the scan again, this time finding NONE. I checked at C:\Windows\Temp\file_to_run551542.exe and it was GONE ! I feel like a dunce about this but perhaps it will alert a reader to a similar mistake. Incidentally, I also ran a full scan of Windows Defender and it found "no threats detected" Thanks for your help with this.

Oh My Gosh!! I just ran another quick scan and it revealed 108 of those PUP.Optional.SearchProtect.A and PUP.Optional.Conduit.A files . Where are they coming from. Am attaching the log: mbam-log-2014-02-26 (11-49-53).txt

I am sorry. I didn't realize what I was doing and did, indeed, upload the wrong log file. I had run several scans (full and quick) prior to the 2/25 one and all were clean , including the full one on 2/24. Am attaching the 2/25/14 one which found the PUP that I am concerned about. I'll start trying to do the FRST thing you mentioned. I'm beginning to wish I had kept my old XP machine which worked flawlessly for years with no viruses or bad guys ever. I appreciate your help...............Thais mbam-log-2014-02-25 (19-13-46).txt

OK - I've never done this before so hope I do it right Also, I don't know if this is related or not but my home page in IE keeps disappearing. Thanks...........thais mbam-log-2014-02-15 (19-36-58).txt

Whoops - sorry, I see that today's post does, indeed, appear in the forum.

I just joined this forum yesterday, I have used Malwarebytes for several years but just last week bought a new computer (Windows 8.1) and first thing I did was download Malwarebytes. I think I am not doing something right on this forum. Yesterday I posed a query titled "PUP Removed or Not" and it did not show up in the list of forums. Again this morning, I posted it again and I am again not seeing it. If somebody is reading this, could you tell me what I may be doing wrong? Thanks..........Thais

I am a new user of this forum. Yesterday I posted a query "PUP Removed or Not" and for some reason it is not showing up in the list of topics. So I am trying again. I got a new computer last week with Windows 8.1 on it. One of the first things I did was to download Malwarebytes onto it. Ran a number of full and quick scans, which all showed "no malicious items detected". Ran a quick scan yesterday and it found one PUP (PUP.Optional.Co...) and it said it was in C\Windows\Temp\file_to_run55154.exe . After Malwarebytes removed it, I looked in the location it said it was in and it was still there. So, I turned off the computer, then turned it back on, went to the location (C:\Windows\Temp.......) and the darn thing was still there. So can someone explain how it can still be there if Malwarebytes removed it? Thanks..................thais