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Strange popups started appearing, so I tried running Malwarebytes software and received a message that "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item." Reinstalled it and it ran for a minute before exiting. Tried starting again and received the same error message. Tried several other of the Malware removal tricks; safe mode, renaming .exe file names, downloading other malware software, etc. and the same result with all of them. They look like they start to run and then all of a sudden shut down. Next time you try to open them, receive the error above. Internet does not appear to have been affected yet and popups and redirects have been minimal so far. When the computer starts up, also recieve another error message that I will post here in a minute after I restart and write it down this time. Running Windows XP Home Editions Version 2002, SP3 on older Gateway laptop (about 6 years). Using Symantec Antivirus.

Here are the error messages I receive when my computer starts up.

1. "Windows cannot find '?o'. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.

2. "Could not load or run '?o" specified in the registry. Make sure the file exists on your computer or remove the reference to it in the registry.

3. "The ordinal 1109 could not be loaded in the dynamic link library WSOCK32.dll."

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Logs will be closed if you haven't replied within 3 days

You have a nasty RootKit infection

Please do not attach the scan results from Combofx. Use copy/paste.

DO NOT use any TOOLS such as Combofix, or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Vista and Windows 7 users:

1. These tools MUST be run from the executable. (.exe) every time you run them

2. With Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

XP Users

Double-click My Computer.

Click the Tools menu, and then click Folder Options.

Click the View tab.

Uncheck "Hide file extensions for known file types."

Under the "Hidden files" folder, select "Show hidden files and folders."

Uncheck "Hide protected operating system files."

Click Apply, and then click OK.

Vista Users

To enable the viewing of hidden and protected system files in Windows Vista please follow these steps:

Close all programs so that you are at your desktop.

Click on the Start button. This is the small round button with the Windows flag in the lower left corner.

Click on the Control Panel menu option.

When the control panel opens you can either be in Classic View or Control Panel Home view:

If you are in the Classic View do the following:

Double-click on the Folder Options icon.

Click on the View tab.

If you are in the Control Panel Home view do the following:

Click on the Appearance and Personalization link.

Click on Show Hidden Files or Folders.

Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.

Remove the checkmark from the checkbox labeled Hide extensions for known file types.

Remove the checkmark from the checkbox labeled Hide protected operating system files.

Please do not delete anything unless instructed to.


Close all browsers before running ATF: IE, FireFox, etc.

Please download ATF Cleaner by Atribune.

Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.

Under Main choose: Select All

Click the Empty Selected button.

If you use Firefox browser

  • Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

  • Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

It's normal after running ATF cleaner that the PC will be slower to boot the first time.


Download ComboFix from one of these locations:

Link 1

Link 2 If using this link, Right Click and select Save As.

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs
  • Double click on ComboFix.exe & follow the prompts.
    Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.
    Note: If you have SP3, use the SP2 package.
    If Vista or Windows 7, skip the Recovery Console part
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.


1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.

2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.

3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.

4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Please do not attach the scan results from Combofx. Use copy/paste.

Also please describe how your computer behaves at the moment.

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All went well. Here is the log:

ComboFix 11-09-24.04 - Owner 09/24/2011 16:21:00.1.1 - x86

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1470.1034 [GMT -4:00]

Running from: c:\documents and settings\Owner\Desktop\ComboFix.exe

AV: Symantec AntiVirus Corporate Edition *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}



((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))




c:\documents and settings\Administrator\Start Menu\Programs\System Recovery

c:\documents and settings\Administrator\Start Menu\Programs\System Recovery\Application & Driver Recovery.lnk

c:\documents and settings\Administrator\Start Menu\Programs\System Recovery\Create my Drivers-Applications CD(s).lnk

c:\documents and settings\Administrator\Start Menu\Programs\System Recovery\System Recovery.lnk

c:\documents and settings\Administrator\WINDOWS

c:\documents and settings\All Users\Application Data\DragToDiscUserNameE.txt

c:\documents and settings\Default User\WINDOWS

c:\documents and settings\Owner\Application Data\9836.C0A

c:\documents and settings\Owner\Application Data\Adobe\manol.exe

c:\documents and settings\Owner\Local Settings\Application Data\ApplicationHistory

c:\documents and settings\Owner\Local Settings\Application Data\ApplicationHistory\MemeoBackup.exe.cfb3f2fd.ini

c:\documents and settings\Owner\Local Settings\Application Data\ApplicationHistory\MemeoLauncher.exe.dd5e6d3b.ini

c:\documents and settings\Owner\Local Settings\Application Data\ApplicationHistory\MemeoLauncher2.exe.eeea62ff.ini

c:\documents and settings\Owner\Local Settings\Application Data\ApplicationHistory\ngen.exe.2c05686e.ini

c:\documents and settings\Owner\Local Settings\Application Data\ApplicationHistory\PicabooMain.exe.fe4128a0.ini

c:\documents and settings\Owner\Local Settings\Application Data\ApplicationHistory\PicabooMain.exe.fe4128a0.ini.inuse

c:\documents and settings\Owner\Local Settings\Temp\UnityWebPlayer\UnityWebPlayerUpdate.exe

c:\documents and settings\Owner\Start Menu\Programs\System Recovery

c:\documents and settings\Owner\Start Menu\Programs\System Recovery\Application & Driver Recovery.lnk

c:\documents and settings\Owner\Start Menu\Programs\System Recovery\Create my Drivers-Applications CD(s).lnk

c:\documents and settings\Owner\Start Menu\Programs\System Recovery\System Recovery.lnk

c:\documents and settings\Owner\WINDOWS

c:\program files\PeoplePC\Toolbar\PPCToolbar.dll


















c:\windows\system32\config\systemprofile\Start Menu\Programs\System Recovery

c:\windows\system32\config\systemprofile\Start Menu\Programs\System Recovery\Application & Driver Recovery.lnk

c:\windows\system32\config\systemprofile\Start Menu\Programs\System Recovery\Create my Drivers-Applications CD(s).lnk

c:\windows\system32\config\systemprofile\Start Menu\Programs\System Recovery\System Recovery.lnk




c:\windows\$NtUninstallKB52242$ . . . . Failed to delete



((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))






((((((((((((((((((((((((( Files Created from 2011-08-24 to 2011-09-24 )))))))))))))))))))))))))))))))



2011-09-22 01:59 . 2011-09-22 01:59 -------- d-----w- c:\program files\Trend Micro

2011-09-22 01:33 . 2011-09-22 01:52 -------- d-----w- c:\documents and settings\Owner\Application Data\DMCache

2011-09-22 01:15 . 2011-09-22 01:18 -------- d-----w- c:\documents and settings\Administrator

2011-09-20 23:01 . 2011-09-22 01:45 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2011-09-09 03:18 . 2011-09-09 03:19 -------- d-----w- C:\8b2681c739875d51815afac2

2011-09-09 03:18 . 2011-06-07 14:34 75040 ----a-w- c:\windows\system32\WIN2PDFM.DLL

2011-09-09 03:18 . 2011-06-07 14:34 150816 ----a-w- c:\windows\system32\WIN2PDFS.DLL




(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))


2011-09-20 14:23 . 2006-03-23 11:51 364544 ----a-w- c:\windows\system32\ati2evxx.exe

2011-08-31 21:00 . 2009-01-29 03:42 22216 ----a-w- c:\windows\system32\drivers\mbam.sys

2011-08-10 04:33 . 2011-08-10 04:33 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl



((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))



*Note* empty entries & legit default entries are not shown






2010-10-06 23:36 94208 ----a-w- c:\documents and settings\Owner\Application Data\Dropbox\bin\DropboxExt.14.dll





2010-10-06 23:36 94208 ----a-w- c:\documents and settings\Owner\Application Data\Dropbox\bin\DropboxExt.14.dll





2010-10-06 23:36 94208 ----a-w- c:\documents and settings\Owner\Application Data\Dropbox\bin\DropboxExt.14.dll





2010-10-06 23:36 94208 ----a-w- c:\documents and settings\Owner\Application Data\Dropbox\bin\DropboxExt.14.dll



"YSearchProtection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2008-10-07 111856]



"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY" [X]

"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2004-11-05 98394]

"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2004-11-05 688218]

"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2002-09-14 212992]

"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-04-29 344064]

"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2005-06-02 48752]

"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2005-06-24 85696]

"StxTrayMenu"="c:\program files\Seagate\SystemTray\StxMenuMgr.exe" [2007-01-18 190008]

"VX3000"="c:\windows\vVX3000.exe" [2009-06-26 757248]

"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2006-03-23 98304]



"Power2GoExpress"="NA" [X]


c:\documents and settings\Owner\Start Menu\Programs\Startup\

AutoBackup Launcher.lnk - c:\program files\Seagate\AutoBackup\MemeoLauncher.exe [2008-1-14 95456]

Dropbox.lnk - c:\documents and settings\Owner\Application Data\Dropbox\bin\Dropbox.exe [2011-5-25 24176560]

PMB Media Check Tool.lnk - c:\program files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe [2009-10-30 327680]


c:\documents and settings\All Users\Start Menu\Programs\Startup\

Snapfish PictureMover.lnk - c:\program files\Snapfish PictureMover\PictureMover.exe [2007-11-6 475136]

Windows Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2008-5-26 123904]



"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]


[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk

backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup


[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^AT&T Self Support Tool.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\AT&T Self Support Tool.lnk

backup=c:\windows\pss\AT&T Self Support Tool.lnkCommon Startup


[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^BigFix.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\BigFix.lnk

backup=c:\windows\pss\BigFix.lnkCommon Startup


[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^LUMIX Simple Viewer.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\LUMIX Simple Viewer.lnk

backup=c:\windows\pss\LUMIX Simple Viewer.lnkCommon Startup


[HKLM\~\startupfolder\C:^Documents and Settings^Owner^Start Menu^Programs^Startup^Picaboo.lnk]

path=c:\documents and settings\Owner\Start Menu\Programs\Startup\Picaboo.lnk



[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Bart Station]

2007-08-07 22:15 25944 ------w- c:\program files\PeoplePC\ISP6630\Bin\PPCOLink.exe


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CanonMyPrinter]

2007-09-14 01:50 1603152 ----a-w- c:\program files\Canon\MyPrinter\BJMYPRT.EXE


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CanonSolutionMenu]

2007-10-26 01:10 652624 ----a-w- c:\program files\Canon\SolutionMenu\CNSLMAIN.EXE


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GrooveMonitor]

2008-10-25 15:44 31072 ----a-w- c:\program files\Microsoft Office\Office12\GrooveMonitor.exe


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IJNetworkScanUtility]

2007-05-21 08:37 124512 ----a-w- c:\program files\Canon\Canon IJ Network Scan Utility\CNMNSUT.EXE


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Motive SmartBridge]

2005-08-24 12:51 442455 ----a-w- c:\progra~1\SBCSEL~1\SMARTB~1\MotiveSB.exe


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]

2008-04-14 00:12 1695232 ----a-w- c:\program files\Messenger\msmsgs.exe


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\OpwareSE4]

2007-06-13 14:39 73728 ----a-w- c:\program files\ScanSoft\OmniPageSE4\OpWareSE4.exe


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]

2006-03-23 11:18 98304 ----a-w- c:\program files\QuickTime\qttask.exe


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Search Protection]

2008-10-07 15:23 111856 ----a-w- c:\program files\Yahoo!\Search Protection\SearchProtection.exe


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SSBkgdUpdate]

2006-10-25 13:03 210472 ----a-w- c:\program files\Common Files\ScanSoft Shared\SSBkgdUpdate\SSBkgdUpdate.exe


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]

2008-11-24 02:02 136600 ----a-w- c:\program files\Java\jre6\bin\jusched.exe


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\updateMgr]

2006-03-30 20:45 313472 ----a-r- c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\YSearchProtection]

2008-10-07 15:23 111856 ----a-w- c:\program files\Yahoo!\Search Protection\SearchProtection.exe


[HKEY_LOCAL_MACHINE\software\microsoft\security center]




[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]




"EnableFirewall"= 0 (0x0)

"DisableNotifications"= 1 (0x1)




"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Messenger\\msmsgs.exe"=


"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=

"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=

"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=

"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=

"c:\\Program Files\\AIM\\aim.exe"=

"c:\\Documents and Settings\\Owner\\Application Data\\Dropbox\\bin\\Dropbox.exe"=

"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

"c:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=


R3 HSFHWATI;HSFHWATI;c:\windows\system32\drivers\HSFHWATI.sys [3/23/2006 7:03 AM 200576]

S2 gupdate1c9d65883550ca8;Google Update Service (gupdate1c9d65883550ca8);c:\program files\Google\Update\GoogleUpdate.exe [5/16/2009 2:59 PM 133104]

S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [5/16/2009 2:59 PM 133104]

S3 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [6/23/2005 8:27 PM 124608]


Contents of the 'Scheduled Tasks' folder


2011-09-24 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2009-05-16 18:59]


2011-09-24 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2009-05-16 18:59]



------- Supplementary Scan -------


uStart Page = hxxp://att.my.yahoo.com/

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

uInternet Settings,ProxyOverride = <local>

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

TCP: DhcpNameServer =

DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab


- - - - ORPHANS REMOVED - - - -


Toolbar-Locked - (no file)


MSConfigStartUp-RemoteControl - c:\program files\CyberLink\PowerDVD\PDVDServ.exe

MSConfigStartUp-swg - c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe






catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2011-09-24 16:40

Windows 5.1.2600 Service Pack 3 NTFS


scanning hidden processes ...


scanning hidden autostart entries ...


scanning hidden files ...


scan completed successfully

hidden files: 0




--------------------- DLLs Loaded Under Running Processes ---------------------


- - - - - - - > 'winlogon.exe'(676)




- - - - - - - > 'explorer.exe'(1408)


c:\documents and settings\Owner\Application Data\Dropbox\bin\DropboxExt.14.dll





c:\program files\ArcSoft\Software Suite\PhotoImpression\share\pihook.dll




------------------------ Other Running Processes ------------------------



c:\program files\Common Files\Symantec Shared\ccSetMgr.exe

c:\program files\Common Files\Symantec Shared\ccEvtMgr.exe

c:\program files\Symantec AntiVirus\DefWatch.exe


c:\program files\Java\jre6\bin\jqs.exe

c:\program files\Common Files\New Boundary\PrismXL\PRISMXL.SYS


c:\program files\Seagate\AutoBackup\MemeoBackup.exe




Completion time: 2011-09-24 16:47:19 - machine was rebooted

ComboFix-quarantined-files.txt 2011-09-24 20:47


Pre-Run: 16,557,854,720 bytes free

Post-Run: 16,579,022,848 bytes free



[boot loader]



[operating systems]

c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

UnsupportedDebug="do not select this" /debug

multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect


- - End Of File - - D2FD1320C7D8848287A0AA3DCC69A3C9

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Good job thumbup.gif

The following will implement some cleanup procedures as well as reset System Restore points:

For XP:

  • Click START run
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the /, it needs to be there.

For Vista / Windows 7

  • Click START Search
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the /, it needs to be there.

If you used DeFogger

To re-enable your Emulation drivers, double click DeFogger to run the tool.

  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK

IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_enable which will appear on your desktop.

Your Emulation drivers are now re-enabled.

Here's my usual all clean post

To be on the safe side, I would also change all my passwords.

This infection appears to have been cleaned, but as the malware could be configured to run any program a remote attacker requires, it's impossible to be 100% sure that any machine is clean.

Log looks good :D

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    1. From within Internet Explorer click on the Tools menu and then click on Options.
    2. Click once on the Security tab
    3. Click once on the Internet icon so it becomes highlighted.
    4. Click once on the Custom Level button.
    5. Change the Download signed ActiveX controls to Prompt
    6. Change the Download unsigned ActiveX controls to Disable
    7. Change the Initialize and script ActiveX controls not marked as safe to Disable
    8. Change the Installation of desktop items to Prompt
    9. Change the Launching programs and files in an IFRAME to Prompt
    10. Change the Navigate sub-frames across different domains to Prompt
    11. When all these settings have been made, click on the OK button.
    12. If it prompts you as to whether or not you want to save the settings, press the Yes button.
    13. Next press the Apply button and then the OK to exit the Internet Properties page.

    [*]Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week

    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

    [*]Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.

    Without a firewall your computer is succeptible to being hacked and taken over.

    I am very serious about this and see it happen almost every day with my clients.

    Simply using a Firewall in its default configuration can lower your risk greatly.

    [*]Using a secure browser plugin M86 SecureBrowsing makes it safe to search, surf and socialize online. This free browser plug-in displays security icons next to links on search engines and social networking sites like Facebook, Twitter and LinkedIn, so you'll know which pages are safe and which ones to avoid.

    •Free browser plug-in for Internet Explorer and Firefox

    •Real-time safety ratings

    •Ideal for Facebook, Twitter and LinkedIn

    [*] JAVA Click this link and click on the Free JAVA Download

    [*]Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.

    This will ensure your computer has always the latest security updates available installed on your computer.

    If there are new updates to install, install them immediately, reboot your computer, and revisit the site

    until there are no more critical updates.

Only run one Anti-Virus and Firewall program.

I would suggest you read:

PC Safety and Security--What Do I Need?.

How to Prevent Malware:

The full version of Malwarebytes' Anti-Malware could have helped protect your computer against this threat.

We use different ways of protecting your computer(s):

  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention

Save yourself the hassle and get protected.

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