Re-direct virus

[Murray82]

We recently purchased malwarebytes premium and thought it may solve the following issue. However it has not although did clean things up a bit.

We have had similar issues to a number of your posters re this re-direct virus. When we try to search with google/bing etc, either using internet explorer, firefox or safari it redirects us to Gomeo or other such pages.

I assume the solution is the same as that posted by the moderator, however, before I proceed I am unsure about the following;

Vista and Windows 7 users:

1. These tools MUST be run from the executable. (.exe) every time you run them - What is this exe? Is it something I need to open or run before I start?

2. With Admin Rights (Right click, choose "Run as Administrator") - I have admin rights but when I right click on the desktop I dont have the option to "run as administrator".

Apologies if these are silly questions, I'm afraid I have limited technical computer knowledge (and by limited I mean not a lot at all!)

Cheers

Jon

[LDTate]

That just means if the program won't run, Right Click on the .exe file and run as admin.

Please don't attach the scan results, use Copy/Paste

Logs will be closed if you haven't replied within 3 days

DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Vista and Windows 7 users:

1. These tools MUST be run from the executable. (.exe) every time you run them

2. With Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

Note: Close all browsers before running ATF Cleaner: IE, FireFox, etc.

Please download ATF Cleaner by Atribune.

Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.

Under Main choose: Select All

Click the Empty Selected button.

• If you use Firefox browser
  Click Firefox at the top and choose: Select All
  Click the Empty Selected button.
  NOTE: If you would like to keep your saved passwords, please click No at the prompt.
  

If you use Opera browser

• Click Opera at the top and choose: Select All
  Click the Empty Selected button.
  NOTE: If you would like to keep your saved passwords, please click No at the prompt.
  

Click Exit on the Main menu to close the program.

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Next:

Please download DDS by sUBs from one of the following links and save it to your desktop.

• • DDS.scr
    
  • DDS.pif
    

[*]Disable any script blocking protection (How to Disable your Security Programs)

[*]Double click DDS icon to run the tool (may take up to 3 minutes to run)

[*]When done, DDS.txt will open.

[*]After a few moments, attach.txt will open in a second window.

[*]Save both reports to your desktop.

---------------------------------------------------

• Post the contents of the DDS.txt in your next reply
  

[LDTate]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!