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Malwarebytes ERROR


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Dear Sir,

I have a problem with my Malwarebytes antimalware PRO start up, since yesterday it always displays the following messege :


And it never starts even if I try to start it manually, so can anyone help me in solving this problem, knowing that i am using Windows7 32bit as an OS, AVG internet security 2011, and Autorun remover, in addition to the MBAM PRO.

With regards

Email address removed: LDT

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Hello and welcome to MBAM, ccupro:

Sorry you are having problems with MBAM.

The first thing to try (which usually resolves it) is a clean install.

Please do the following and let us know if it corrects the issue.

  • If you are using MBAM PRO, be sure to have your license ID and key handy first.
  • Download and run mbam-clean.exe from here.
  • It will ask to restart your computer, please allow it to do so (very important!).
  • After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here.
    Note: You will need to reactivate the program using the license ID & key you were sent via email, if you are using the PRO version.
  • Launch MBAM and set the Protection and Registration.
  • Then go to the UPDATE tab (if not done during installation) and check for updates.
  • Restart the computer again and verify that MBAM is in the task tray (if using the PRO version).
  • Now set up any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications, and then restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQs here, or ask and we'll explain how to do it.

Please let us know if this resolves the problem.



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