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Possible hijack, please help


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I think my pc has either been hijacked or I stupidly welcomed some malicious code or virus with open arms. Either way I am not sure how to fix it. The only obvious sign is my Internet explorer browser's homepage is stuck on some foreign search engine calling it "ILESEARCH" and is telling me that I have to have admin rights to change these settings. I reset the settings of my browser when I was offline but as soon as I cut my Internet back on, the homepage immediately returned to the "other site." I am posting from my phone, have been using my wife's mac and have shut off my wifi switch in the case it is a hijacker. I installed hijackthis under a new name and did a scan. I also download malwarebytes. I am not sure how to read these exactly and I don't want to make any changes to my registry with my little knowledge.

Please help, thanks so much.

I am running WINDOWS 7 - 64bit

Explorer 9

Hijacked homepage reads as: link removed

Edited by exile360
Removed potentially malicious URL
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Hello, and welcome to Malwarebytes, MickG:

Sorry to hear that your computer may be infected.

Alas, we cannot review scan logs or work on malware detection/removal in this part of the General MBAM forum.

However, there are 3 support options from which to choose:

  • Option 1 -- Free, Expert advice in the Malware Removal Forum
  • Option 2 -- Paying customer using MBAM PRO -- Contact MBAM Support via email
  • Option 3 -- Premium, Fee-Based Support

OPTION 1

As we don't deal with malware removal in this General Malwarebytes' Anti-Malware Forum, you need to start a topic in the Malware Removal forum so that a qualified helper can help you fix any malware related problems/infections you may have.

  • First, please print out, read and follow the directions here, skipping any steps you are unable to complete.
  • Then please post a NEW topic here.
  • When posting your new thread, please make sure that, under "options", you select Track this topic and choose Immediate Email Notification, so that you're alerted when someone has replied to your post.
  • One of the expert helpers there will give you free, one-on-one assistance when one becomes available.
  • Please refrain from making any further changes to your computer such as (Install/Uninstall programs, use special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine.

NOTE: Please DO NOT post back to ("bump") your topic within the first 48 hours.

Replying to your own posts changes the post count and helpers are looking for topics with zero replies. If you reply to your own post, helpers may think that you're already being helped and thus overlook your post.


  • o If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.
    Or
    o You may send a Private Message to a Moderator asking for assistance.

OPTION 2

Alternatively, as a paying customer using MBAM PRO, you can contact the help desk at support@malwarebytes.org or here.

OPTION 3

If you would like to use the Malwarebytes Premium Services (Comprehensive solutions to all your computer support needs -- from installation and set-up to troubleshooting and tune-ups), please go to the Malwarebytes Premium Services support site.

Please be patient, someone will assist you as soon as it is possible.

Thanks!

daledoc1

PS: Please use the a8JTu.jpg button instead of other ones when you reply here and at the other forums, so that it will be easier to read. :)

PPS: For safety's sake, please do not include active links to bad sites in your posts. We will need to ask a mod or admin to disable that link, as you cannot yet edit your own posts.

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