thewhizzz Posted June 4, 2011 ID:436802 Share Posted June 4, 2011 can some one tell me if malwarebytes is blocking my kaspersky internet security programe from working please this is the log file for it IP-BLOCK 117.21.224.235 (Type: outgoing, Port: 59991, Process: avp.exe)thanks Link to post Share on other sites More sharing options...
daledoc1 Posted June 4, 2011 ID:436814 Share Posted June 4, 2011 Hello, thewhizz:Why is Malwarebytes' blocking my antivirus?It isn't, but it may appear so because of the process name shown in the pop up which belongs to your antivirus. This can happen if you use an antivirus software that intercepts all incoming and outgoing internet traffic to look for infections which makes Windows think it is your antivirus initiating the connection and thus Malwarebytes' Anti-Malware thinks the same thing. In the below example you can see that the process name is avp.exe, which belongs to Kaspersky Anti-Virus even though this block was incurred by using Internet Explorer:Are you browsing when this happens?Or is this happening when you are not even using a browser?Especially in the latter case, it may be a sign of a computer infection.Until one of the experts or moderators stops by to advise us about this particular IP address (whether it is bad or a possible false-positive), please have a look here:http://forums.malwarebytes.org/index.php?showtopic=10138&view=findpost&p=162100and here:http://forums.malwarebytes.org/index.php?showtopic=20806HTH,daledoc1 Link to post Share on other sites More sharing options...
thewhizzz Posted June 4, 2011 Author ID:436881 Share Posted June 4, 2011 it happens when im browsing the net only hadone infection far as i know this one...22:12:47 DETECTION C:\PROGRAM FILES\COMMON FILES\SPIGOT\WTXPCOM\COMPONENTS\WIDGITOOLBARFF.DLL Adware.WidgiToolbar QUARANTINEgoogle says its an address in china lol Link to post Share on other sites More sharing options...
daledoc1 Posted June 5, 2011 ID:436926 Share Posted June 5, 2011 It looks as though you are infected.We do not work on malware removal in this particular part of the forum.Free, expert assistance can be found at the malware removal-HJT forum.Instructions on how to proceed are posted in the 2nd Important Topic pinned at the top of this forum: "I'm Infected - What Do I Do Now?".Here's how to get started:1. First, please go to THIS PAGE, print out, read and follow as many instructions as you can, skipping any you are unable to complete.2. Then, please describe your computer's symptoms as best you can and post the requested logs by starting a new thread at the Malware Removal-HJT forum .One of the authorized, trained experts will then assist you as soon as possible for one-on-one malware detection and removal.When you post, please be sure to select Track This Topic & choose one of the email options, so that you will be notified when someone responds.Please be patient and allow 24-48 hours before bumping your thread.Other Support Options:--- Alternatively, as a paying customer using MBAM PRO, you may wish instead to start a support ticket by contacting support at: support@malwarebytes.org; or--- Premium, fee-based support options are available here.Also, please use the "Add Reply" button when replying here & at the other boards, so that it will be easier for everyone to follow the thread.I hope this gets you started on cleaning up your system,daledoc1 Link to post Share on other sites More sharing options...
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