RyanP Posted March 30, 2011 ID:407666 Share Posted March 30, 2011 I have a machine that takes a full 2 minutes or longer to start Malwarebytes. Mbam.exe stays at exactly 50% cpu usage for the entire time. The same happens when I run an update.This is a windows XP machine with a gig of ram and plenty of disk space. All other tasks and programs seem to execute quickly.These are the things I have tried so far:1. Removed and reinstalled MWB - no change2. Used the mbam-clean tool and reinstalled - no change3. Removed AVG and removed and reinstalled MWB - no changeDoes anyone have any ideas here? I have a suspicion that CPU usage is being throttled somehow and that may be whats slowing it down?I also performed a full scan of the system using an updated MWB and no infections were found. I also did a full Spybot scan which also came back clean.ThanksRyan Link to post Share on other sites More sharing options...
Mainard Posted March 30, 2011 ID:407685 Share Posted March 30, 2011 Hello RyanP,Please run the following DDS scan and post back both logs.Download DDS and save it to your desktop from here or here or hereDisable any script blocker, and then double click dds.scr to run the tool.When done, DDS will open two (2) logsDDS.txtAttach.txtThank you! Link to post Share on other sites More sharing options...
RyanP Posted March 30, 2011 Author ID:407689 Share Posted March 30, 2011 Here are the logs!Thanks Mainard.DDS.txtAttach.zip Link to post Share on other sites More sharing options...
Mainard Posted March 30, 2011 ID:407696 Share Posted March 30, 2011 Hello RyanP,How do you connect to the Internet? thank you Link to post Share on other sites More sharing options...
RyanP Posted March 30, 2011 Author ID:407697 Share Posted March 30, 2011 Mainard, I am wired directly to my router. Comcast is my ISP. Link to post Share on other sites More sharing options...
Mainard Posted March 30, 2011 ID:407704 Share Posted March 30, 2011 I still see a little trace of AVG.Please follow this link to completely remove all traces of AVG: HereAfterwards, please check if you get the same issue on start-up.Thank you! Link to post Share on other sites More sharing options...
RyanP Posted March 30, 2011 Author ID:407723 Share Posted March 30, 2011 Mainard, same issue after running the removal tool. I restarted a couple times also - no luck! Link to post Share on other sites More sharing options...
Mainard Posted March 30, 2011 ID:407725 Share Posted March 30, 2011 Can you please run DDS again and supply both reports again. You do not need to zip either of the files.Thank you! Link to post Share on other sites More sharing options...
RyanP Posted March 30, 2011 Author ID:407731 Share Posted March 30, 2011 Here you go!Attach.txtDDS.txt Link to post Share on other sites More sharing options...
RyanP Posted March 31, 2011 Author ID:408323 Share Posted March 31, 2011 Any other ideas here? I'm thinking my next step will be a complete OS reload. I was hoping it wasn't going to come to that. Link to post Share on other sites More sharing options...
Mainard Posted April 1, 2011 ID:409336 Share Posted April 1, 2011 Hello RyanP,I apologize for the delay.Please click start->run then type: Services.msc and click OKPlease locate any services called "Microsoft.NET Framework NGEN" This will be followed by a series of numbersPlease set them to "Disabled" for the startup type and reboot.Also, if you are using a HOSTS file to block sites, please ensure the DNS Client Service within services.msc is disabled as well.If you have any questions please feel free to ask.Thank you!!! Link to post Share on other sites More sharing options...
Thaleon Posted April 2, 2011 ID:409526 Share Posted April 2, 2011 I'm having the same exact issue, around 2 minutes after startup Mbam finally shows up. My specs are much different than the op though, running a windows 7 machine with 6gb of ram. I tried the "Microsoft.NET Framework NGEN" suggestion, but it did not help. I can post a dds log if needed. Link to post Share on other sites More sharing options...
RyanP Posted April 2, 2011 Author ID:409529 Share Posted April 2, 2011 I would really be interested if you could figure this out. Unfortunately I do not have access to the machine that has the issue anymore bit if a fix is found I can pass it on to the owner. Link to post Share on other sites More sharing options...
Thaleon Posted April 2, 2011 ID:409752 Share Posted April 2, 2011 Solved my issue. MBAMService was set to Automatic (Delayed Start), changed it to just Automatic. I don't think this option exists in xp though, so only a fix in vista or 7. Link to post Share on other sites More sharing options...
Mainard Posted April 4, 2011 ID:411035 Share Posted April 4, 2011 RyanP, Did you try disabling those services from running on start-up?Thank you! Link to post Share on other sites More sharing options...
RyanP Posted April 5, 2011 Author ID:411430 Share Posted April 5, 2011 Mainard,I gave the machine back to the owner without MalwareBytes installed. Not the ideal situation but he may be bringing it back for me to try these fixes.I will post back if he does.ThanksRyan Link to post Share on other sites More sharing options...
Popeye Posted April 8, 2011 ID:413129 Share Posted April 8, 2011 Solved my issue. MBAMService was set to Automatic (Delayed Start), changed it to just Automatic. I don't think this option exists in xp though, so only a fix in vista or 7.Where is this setting located? I have a slow startup with MBAM Pro on Win7 laptop when I turn the computer on. It works fine after it's on. Switch user accounts and no problem loads fast. Just loads very slow with first startup. I'm new running Win7, don't know where all the setting are, still learning. Link to post Share on other sites More sharing options...
RyanP Posted April 8, 2011 Author ID:413138 Share Posted April 8, 2011 Here you go.http://www.sevenforums.com/tutorials/2495-services-start-disable.html Link to post Share on other sites More sharing options...
Popeye Posted April 8, 2011 ID:413152 Share Posted April 8, 2011 Thanks RyanP, that fixed it! Link to post Share on other sites More sharing options...
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