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Trojan / Hijack problems

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We have a Toshiba w/Vista computer. Currently experiencing issues. Am unable to access control panel. Can access internet and website if website is directly entered in. Unable to access malwarebytes to scan computer. Attempting to do so - the following warning pops up. WARNING! Application cannot be executed. The file mbam.exe is infected. Please activate your antivirus software.

Have been unable to download and run any type of programs as the warning appears that they have been infected as well.

Please help

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Hello, and welcome to Malwarebytes.org

You can follow the directions below and someone will assist you with running scans on your system to see if they can detect anything.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

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