Unable to boot to desktop after installing MaywareBytes

[MattCS]

After recently installing Anti-Malware on my XP system, I'm now no longer able to reboot to the desktop. After booting into XP, no icons/bars/etc. appear.

Based on a similar post, it sounds as though this probably may be related to the version 1.29 installer. Does that sound right?

If so, how can I now uninstall/reinstall it when I can't use XP? I can boot to a command prompt in safe mode but booting in the default safe mode also causes the system to hang.

Thanks in advance for any help you can provide.

[JeanInMontana]

Hi MattCS and welcome to Malwarebytes. Where did you see the post with this? The current version of MBAM is 1.30 why install 1.29? Have you tried booting to last known good configuration? System Restore ? I'll make sure the boss sees this too.

[MattCS]

Jean, Thanks for your reply.

The post that I was referring to is here:

http://www.malwarebytes.org/forums/index.php?showtopic=7011

Based on that post, I was considering the possibility that I had somehow downloaded version 1.29. However, I have since checked the changes.rtf file. In fact, I did install version 1.30.

Thus I am now back to having no idea why I can't boot to my desktop. Any suggestions would be greatly appreciated.

Thanks, MattCS

[Raid]

Hi Matt, do you have the logfile that mbam created still? If so, Can you attach it for me please?

[MattCS]

Hi, Dustin.

Where is the logfile located? I know this should probably be obvious, but I could not find it in any of the places that seemed obvious to me. It also doesn't seem to be posted anywhere in the forums.

Thanks,

Matt