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Flash not wotking properly in firefox


sneak14

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I'm having a problem with flash in firefox. Sites that use it never load the flash object properly the first time but after I refresh the page it does work. Lots of imbedded videos do not seem to load either. I've tried un/reinstalling and it doesn't help. The problem started at the same time as this problem was being fixed: http://forums.malwarebytes.org/index.php?s...&hl=sneak14

any suggestions?

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No I'm not sure if the problem is malware related. But it started to occur at the same time that several other malware problems came up. I've tried un/reinstalling firefox, flash and adobe but nothing seems to work. The post that I mentioned cleared up all the malware problems but this one persists. The problem also affects sites that have picture slideshows. If you think it isn't malware related is there a different forum you could direct me to?

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Hi,

Start Malwarebytes' Anti-Malware

  • Once the program has loaded, click the "Update" tab and click the "Check For updates" button.
  • Once the updates were downloaded, click the "Scanner" tab, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Please download DDS and save it to your desktop.

  • Disable any script blocking protection.
  • Double click dds.com to run the tool..
  • When done, DDS will open two logs (DDS.txt and Attach.txt).
  • Save both reports to your desktop.

Please include the contents of DDS.txt in your next reply.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Please download Rootkit Unhooker and save it to your Desktop

  • Double-click on RKUnhookerLE to run it
  • Click the Report tab, then click Scan
  • Check Drivers, Stealth Code and uncheck the rest
  • Click OK
  • Wait until it's finished and then go to File > Save Report
  • Save the report to your Desktop

Copy the entire contents of the report and paste it in a reply here.

Note - you may get this warning it is ok, just ignore: "Rootkit Unhooker has detected a parasite inside itself!

It is recommended to remove parasite, okay?"

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Malwarebytes' Anti-Malware 1.50

www.malwarebytes.org

Database version: 5325

Windows 6.1.7600

Internet Explorer 8.0.7600.16385

12/15/2010 10:52:32 PM

mbam-log-2010-12-15 (22-52-32).txt

Scan type: Quick scan

Objects scanned: 152739

Time elapsed: 8 minute(s), 40 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

DDS (Ver_10-12-12.02) - NTFS_AMD64

Run by Dan at 23:06:25.19 on Wed 12/15/2010

Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_22

Microsoft Windows 7 Enterprise 6.1.7600.0.1252.1.1033.18.4094.2495 [GMT -7:00]

AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}

SP: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\PROGRA~2\AVG\AVG10\avgchsva.exe

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe

C:\Program Files (x86)\Bonjour\mDNSResponder.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe

C:\Windows\system32\taskhost.exe

C:\Program Files (x86)\AVG\AVG10\avgnsa.exe

C:\Program Files (x86)\AVG\AVG10\avgemca.exe

C:\Windows\system32\conhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Windows\RAVCpl64.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files (x86)\uTorrent\uTorrent.exe

C:\Windows\System32\StikyNot.exe

C:\Users\Dan\AppData\Roaming\Dropbox\bin\Dropbox.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Users\Dan\AppData\Local\Temp\RtkBtMnt.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe

C:\Program Files (x86)\AVG\AVG10\avgtray.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files (x86)\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe

C:\Windows\system32\conhost.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files\iPod\bin\iPodService.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\PROGRA~2\AVG\AVG10\avgrsa.exe

C:\Program Files (x86)\AVG\AVG10\avgcsrva.exe

C:\Windows\system32\svchost.exe -k SDRSVC

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Windows\SysWOW64\NOTEPAD.EXE

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\AUDIODG.EXE

C:\Windows\system32\DllHost.exe

C:\Windows\system32\DllHost.exe

C:\Users\Dan\Desktop\dds.com

C:\Windows\system32\conhost.exe

C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uInternet Settings,ProxyOverride = *.local

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll

BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL

BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

uRun: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

uRun: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe"

uRun: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe

mRun: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

StartupFolder: C:\Users\Dan\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Dan\AppData\Roaming\Dropbox\bin\Dropbox.exe

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - C:\PROGRA~1\MICROS~1\Office14\ONBttnIE.dll/105

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG10\avgpp.dll

SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL

BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG10\avgssiea.dll

BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File

BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~1\Office14\GROOVEEX.DLL

BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~1\Office14\URLREDIR.DLL

BHO-X64: URLRedirectionBHO - No File

BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

BHO-X64: Hotspot Shield Class: {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - C:\Program Files (x86)\Hotspot Shield\HssIE\HssIE_64.dll

mRun-x64: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

mRun-x64: [RtHDVCpl] RAVCpl64.exe

mRun-x64: [skytel] Skytel.exe

mRun-x64: [bCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices

mRun-x64: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup

SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~1\MICROS~1\Office14\GROOVEEX.DLL

================= FIREFOX ===================

FF - ProfilePath - C:\Users\Dan\AppData\Roaming\Mozilla\Firefox\Profiles\ffelhzg9.default\

FF - prefs.js: browser.search.selectedEngine - Wikipedia (en)

FF - prefs.js: browser.startup.homepage - pitchfork.com

FF - prefs.js: keyword.URL - hxxp://www.google.com/search?sourceid=navclient&hl=en&q=

FF - component: C:\Program Files (x86)\AVG\AVG10\Firefox\components\avgssff.dll

FF - component: C:\Users\Dan\AppData\Roaming\Mozilla\Firefox\Profiles\ffelhzg9.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll

FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL

FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL

FF - plugin: C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll

FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - C:\Program Files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}

FF - Ext: Google Toolbar for Firefox: {3112ca9c-de6d-4884-a869-9855de68056c} - %profile%\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}

FF - Ext: StumbleUpon: {AE93811A-5C9A-4d34-8462-F7B864FC4696} - %profile%\extensions\{AE93811A-5C9A-4d34-8462-F7B864FC4696}

FF - Ext: Adblock Plus: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} - %profile%\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

FF - Ext: Unlinker: {8ed952a0-199c-11d9-9669-0800200c9a66} - %profile%\extensions\{8ed952a0-199c-11d9-9669-0800200c9a66}

FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - C:\Program Files (x86)\AVG\AVG10\Firefox

============= SERVICES / DRIVERS ===============

R0 AVGIDSEH;AVGIDSEH;C:\Windows\System32\drivers\AVGIDSEH.sys [2010-9-13 27216]

R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2010-9-7 30288]

R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2010-9-7 305232]

R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2010-9-7 41040]

R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2010-11-9 382032]

R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe [2010-11-10 6127184]

R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe [2010-10-22 265400]

R3 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\AVGIDSDriver.sys [2010-8-19 157264]

R3 AVGIDSFilter;AVGIDSFilter;C:\Windows\System32\drivers\AVGIDSFilter.sys [2010-8-19 35920]

R3 itecir;ITECIR Infrared Receiver;C:\Windows\System32\drivers\itecir.sys [2010-2-24 67616]

R3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\netw5v64.sys [2009-6-10 5434368]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 FLEXnet Licensing Manager;FLEXnet Licensing Manager for Adobe Products;C:\Windows\system32\regw2.exe --> C:\Windows\system32\regw2.exe [?]

S3 JMCR;JMCR;C:\Windows\System32\drivers\jmcr.sys [2010-9-11 120208]

S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files\Microsoft Office\Office14\GROOVE.EXE [2010-3-25 51456888]

S3 ose64;Office 64 Source Engine;C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2010-1-9 174440]

S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]

S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136]

S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2010-9-28 51712]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-7-3 1255736]

=============== Created Last 30 ================

2010-12-16 05:39:25 709456 ----a-w- C:\Windows\isRS-000.tmp

2010-12-15 06:14:06 2048 ----a-w- C:\Windows\SysWow64\tzres.dll

2010-12-15 06:14:06 2048 ----a-w- C:\Windows\System32\tzres.dll

2010-11-29 04:23:18 338432 ----a-w- C:\Windows\SysWow64\REX Shared Library.dll

2010-11-29 04:23:16 406528 ----a-w- C:\Windows\SysWow64\ReWire.dll

2010-11-29 04:15:30 -------- d-----w- C:\PROGRA~3\Propellerhead Software

2010-11-29 04:14:36 -------- d-----w- C:\Users\Dan\AppData\Roaming\Propellerhead Software

2010-11-29 04:06:14 -------- d-----w- C:\Program Files (x86)\Propellerhead

2010-11-28 14:41:00 -------- d-----w- C:\Users\Dan\AppData\Local\Apple

2010-11-27 22:10:22 -------- d-----w- C:\Program Files (x86)\ESET

2010-11-25 07:25:50 41624 ----a-w- C:\Windows\SysWow64\drivers\fsbts.sys

2010-11-25 07:25:23 574632 ----a-w- C:\Windows\SysWow64\msvcp50.dll

2010-11-25 07:24:31 -------- d-----w- C:\Program Files (x86)\F-Secure

2010-11-25 07:23:42 -------- d-----w- C:\PROGRA~3\fssg

2010-11-25 07:01:54 -------- d-----w- C:\PROGRA~3\F-Secure

2010-11-25 06:47:03 472808 ----a-w- C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll

2010-11-25 06:47:02 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll

2010-11-24 19:15:05 521448 ----a-w- C:\Windows\System32\deployJava1.dll

2010-11-23 23:38:43 -------- d-----w- C:\Users\Dan\AppData\Local\Adobe

2010-11-23 23:34:30 -------- d-----w- C:\Users\Dan\AppData\Local\Apple Computer

2010-11-23 22:52:06 7680 ----a-w- C:\Program Files\Internet Explorer\iecompat.dll

2010-11-23 22:52:06 7680 ----a-w- C:\Program Files (x86)\Internet Explorer\iecompat.dll

2010-11-19 00:35:15 38224 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys

2010-11-19 00:35:14 24152 ----a-w- C:\Windows\System32\drivers\mbam.sys

2010-11-18 23:47:45 -------- dc----w- C:\PROGRA~3\{E961CE1B-C3EA-4882-9F67-F859B555D097}

==================== Find3M ====================

2010-11-10 05:20:56 382032 ----a-w- C:\Windows\System32\drivers\avgtdia.sys

2010-11-02 05:18:17 524288 ----a-w- C:\Windows\System32\wmicmiplugin.dll

2010-11-02 05:17:38 473600 ----a-w- C:\Windows\System32\taskcomp.dll

2010-11-02 05:17:38 1169408 ----a-w- C:\Windows\System32\taskschd.dll

2010-11-02 05:16:53 1114624 ----a-w- C:\Windows\System32\schedsvc.dll

2010-11-02 05:10:47 464384 ----a-w- C:\Windows\System32\taskeng.exe

2010-11-02 05:10:32 285696 ----a-w- C:\Windows\System32\schtasks.exe

2010-11-02 04:40:36 496128 ----a-w- C:\Windows\SysWow64\taskschd.dll

2010-11-02 04:40:36 305152 ----a-w- C:\Windows\SysWow64\taskcomp.dll

2010-11-02 04:34:44 192000 ----a-w- C:\Windows\SysWow64\taskeng.exe

2010-11-02 04:34:33 179712 ----a-w- C:\Windows\SysWow64\schtasks.exe

2010-10-20 05:20:01 46080 ----a-w- C:\Windows\System32\atmlib.dll

2010-10-20 04:54:18 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll

2010-10-20 03:09:15 3124224 ----a-w- C:\Windows\System32\win32k.sys

2010-10-20 03:05:46 367104 ----a-w- C:\Windows\System32\atmfd.dll

2010-10-20 02:58:41 294400 ----a-w- C:\Windows\SysWow64\atmfd.dll

2010-10-19 17:41:44 270720 ------w- C:\Windows\System32\MpSigStub.exe

2010-10-16 05:23:13 112000 ----a-w- C:\Windows\System32\consent.exe

2010-10-16 05:19:41 395776 ----a-w- C:\Windows\System32\webio.dll

2010-10-16 04:36:10 314368 ----a-w- C:\Windows\SysWow64\webio.dll

2010-09-28 22:44:52 51712 ----a-w- C:\Windows\System32\drivers\usbaapl64.sys

2010-09-28 22:44:52 4184352 ----a-w- C:\Windows\System32\usbaaplrc.dll

============= FINISH: 23:07:09.87 ===============

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-12-12.02)

Microsoft Windows 7 Enterprise

Boot Device: \Device\HarddiskVolume1

Install Date: 7/2/2010 4:25:55 PM

System Uptime: 12/15/2010 10:41:52 PM (1 hours ago)

Motherboard: Acer | | Aspire 8920

Processor: Intel® Core2 Duo CPU T7500 @ 2.20GHz | U2E1 | 2201/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 298 GiB total, 76.535 GiB free.

D: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}

Description: Dritek General Port I/O

Device ID: ROOT\LEGACY_DRITEKPORTIO\0000

Manufacturer:

Name: Dritek General Port I/O

PNP Device ID: ROOT\LEGACY_DRITEKPORTIO\0000

Service: DritekPortIO

Class GUID:

Description:

Device ID: USB\VID_138A&PID_0001\5&21DE5602&0&1

Manufacturer:

Name:

PNP Device ID: USB\VID_138A&PID_0001\5&21DE5602&0&1

Service:

==== System Restore Points ===================

RP82: 11/24/2010 11:46:30 PM - Installed Java 6 Update 22

RP83: 11/25/2010 12:24:16 AM - is 10.51 build 106 Installation

RP84: 11/26/2010 8:07:23 AM - OTL Restore Point

RP85: 11/28/2010 7:00:11 PM - Windows Backup

RP86: 12/5/2010 7:00:09 PM - Windows Backup

RP87: 12/13/2010 3:56:08 AM - Scheduled Checkpoint

RP88: 12/15/2010 3:00:16 AM - Windows Update

==== Installed Programs ======================

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Hi,

If you're still experiencing the Flash problem, you can start a new topic in the PC Help forum. I don't think the problem is caused by malware

There is only a bit of cleanup that we will deal with in this post, as well as prevention from future infections. :rolleyes:

  • Download OTC to your desktop and run it
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
  • Click Yes to begin the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

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Keep a backup of your important files

Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

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Make proper use of your anti-virus and firewall

You should keep your anti-virus and firewall guard enabled at all times, don't shut them off unless there's a specific reason to do so.

Also, regularly performing a full system scan with your anti-virus program is a good idea to make sure nothing has slipped through your protection. Once every two weeks works well for many people. You can set the scan to run during a time when you don't plan to use the computer and just leave it to complete on its own.

Keep in mind that anti-virus programs are far from perfect. They don't protect you against every piece of malware that's out there, so don't trust them blindly. If an anti-virus reports a file as 'clean' then it's doesn't necessarily has to mean it is.

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Keep all your software updated

It is important to keep up on system updates from Microsoft by regularly checking their website at: http://windowsupdate.microsoft.com/, as these patch critical security vulnerabilities and help to keep you safe.

It's also important to keep programs up to date so that malware doesn't exploit any old security flaws. FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated. Java and Adobe Reader are two of the main security vulnerabilities. You can find the latest version of Java here, you will want the Java SE Runtime Environment (JRE) one. You can find the latest version of Adobe Reader here.

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Use a safer web browser

Internet Explorer is not the most secure tool for browsing the web. It has been known to be very susceptible to infection, and there are a couple good free alternatives: Firefox and Opera. Both are excellent faster, safer, more powerful and functional free alternatives to Internet Explorer. It's definitely worth the short period of adjustment to start using one of these. If you wish to continue using Internet Explorer, it would be a good idea to follow the tutorial here which will help you to make IE much safer.

If you decide to use the Firefox browser, the McAfee SiteAdvisor add-on will nicely help to enhance your security. This add-on tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling.

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Some other security programs

It is wise these days to have a few security programs installed and running on your machine except from just an anti-virus and a firewall. I will list some of them.

  • A good anti-spyware program installed on your pc is very important to help remove any spyware that may have gotten on your computer. I highly recommend Malwarebytes' Anti-Malware.
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites in the future.

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Be careful

Having security programs installed is very helpful to you, but none of them have the gift of human thought. The best way to make sure you don't get infected is to exercise common sense. Be careful of what websites you visit - if a site looks suspicious, trust your instincts and get out of there. Be careful of what attachments you open in emails and files you download from websites - check them over carefully to make sure that you know what you're getting.

Using peer-to-peer programs (eg: LimeWire, BitTorrent, uTorrent, Kazaa) or downloading cracks and keygens is something else to avoid. These are the most common way to get infected. Malware writers use these programs to spread infections as it is the easiest way for them. The majority of infections we see in the Malware Removal forum are due to people using p2p programs to download cracks/keygens/warez. These are not only illegal, but will always contain some form of malware. You have no way of verifying that the things you download are legitimate or that they don't contain malware. Even with an up to date anti-virus and firewall, some of these things will still infect you. It is highly recommend that you uninstall all peer-to-peer programs. It just isn't worth it.

Other common ways of getting infected are dis-reputable sites forcing you to download and install a codec. Or viruses using Instant Messaging programs (Windows Live Messenger, MSN Messenger, AIM) to send a file claiming it to be "photos" from a friend, only for it to turn out to be a virus.

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Slow computer?

If your computer begins to slow down in the future for no particular reason, your first step should not be to come to the malware forum. As your computer ages and is used, it's parts wear, files and programs accumulate, and its performance can decrease. To restore your computer's performance to its best possible level, follow the steps in this page written by malware expert Miekiemoes.

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I'll leave this thread open for a couple days in case you come across any lingering problems that need fixing, then I'll close it up. If you need it reopened for any reason just shoot me a PM. It's been a pleasure working with you, now best of luck!

Cheers,

Gammo :lol:

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  • 1 month later...
  • Staff

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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